Clavister Wolf W30 User manual

Clavister Wolf W30
Getting Started Guide
Clavister AB
Sjögatan 6J
SE-89160 Örnsköldsvik
SWEDEN
Phone: [phone]
www.clavister.com
Published 2015-06-26
Copyright ©2015 Clavister AB

Clavister Wolf W30
Getting Started Guide
Published 2015-06-26
Copyright ©2015 Clavister AB
Copyright Notice
This publication, including all photographs, illustrations and software, is protected under
international copyright laws, with all rights reserved. Neither this manual, nor any of the material
contained herein, may be reproduced without the written consent of Clavister.
Disclaimer
The information in this document is subject to change without notice. Clavister makes no
representations or warranties with respect to the contents hereof and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Clavister reserves the
right to revise this publication and to make changes from time to time in the content hereof
without any obligation to notify any person or parties of such revision or changes.
Limitations of Liability
UNDER NO CIRCUMSTANCES SHALL CLAVISTER OR ITS SUPPLIERS BE LIABLE FOR DAMAGES OF
ANY CHARACTER (E.G. DAMAGES FOR LOSS OF PROFIT, SOFTWARE RESTORATION, WORK
STOPPAGE, LOSS OF SAVED DATA OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES)
RESULTING FROM THE APPLICATION OR IMPROPER USE OF THE CLAVISTER PRODUCT OR
FAILURE OF THE PRODUCT, EVEN IF CLAVISTER IS INFORMED OF THE POSSIBILITY OF SUCH
DAMAGES. FURTHERMORE, CLAVISTER WILL NOT BE LIABLE FOR THIRD-PARTY CLAIMS AGAINST
CUSTOMER FOR LOSSES OR DAMAGES. CLAVISTER WILL IN NO EVENT BE LIABLE FOR ANY
DAMAGES IN EXCESS OF THE AMOUNT CLAVISTER RECEIVED FROM THE END-USER FOR THE
PRODUCT.
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Table of Contents
Preface................................................................................................................ 5
1.W30ProductOverview ....................................................................................... 7
1.1.UnpackingtheW30 ................................................................................. 7
1.2.InterfacesandPorts ................................................................................. 9
2.RegisteringwithClavister ..................................................................................12
3.W30Installation ...............................................................................................17
3.1.GeneralInstallationGuidelines .................................................................17
3.2.FlatSurfaceInstallation ...........................................................................19
3.3.RackInstallation .....................................................................................20
3.4.LocalConsolePortConnection .................................................................21
3.5.ConnectingPower ..................................................................................23
4.cOSCoreConfiguration .....................................................................................26
4.1.ManagementWorkstationConnection ......................................................26
4.2.WebInterfaceandWizardSetup ...............................................................29
4.3.ManualWebInterfaceSetup ....................................................................37
4.4.CLISetup ..............................................................................................53
4.5.LicenseInstallationMethods ....................................................................61
4.6.SetupTroubleshooting ...........................................................................63
4.7.GoingFurtherwithcOSCore ....................................................................65
5.InterfaceExpansionModules ..............................................................................68
6.ResettingtoFactoryDefaults ..............................................................................73
7.WarrantyService ..............................................................................................75
8.SafetyPrecautions ............................................................................................77
A.W30Specifications ...........................................................................................80
B.DeclarationsofConformity ................................................................................82
C.WindowsXPIPSetup ........................................................................................84
D.WindowsVistaIPSetup .....................................................................................86
E.Windows7IPSetup ..........................................................................................88
F.Windows8IPSetup ..........................................................................................90
G.AppleMacIPSetup ..........................................................................................92
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List of Figures
1.1.AnUnpackedClavisterW30Appliance ............................................................... 7
1.2.ClavisterW30ConnectionPorts ......................................................................... 9
1.3.TheW30EthernetInterfacePorts ....................................................................... 9
3.1.TheW30LocalConsolePort .............................................................................21
3.2.RearviewoftheClavisterW30 ..........................................................................23
3.3.W30PowerSwitchandPowerInletSocket .........................................................23
5.1. An 8 x RJ45 Gigabit Interface Expansion Module for the W30 ................................ 68
5.2. An 8 x SFP Gigabit Interface Expansion Module for the W30 .................................. 69
5.3. A 2 x SFP+ 10 Gigabit Interface Expansion Module for the W30 .............................. 69
5.4.AnExampleofanSFP1000BaseTXModule .......................................................71
5.5.InsertionofaGigabitSFPModule .....................................................................72
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Preface
Target Audience
The target audience for this guide is the administrator who has taken delivery of a packaged
Clavister W30 appliance and is setting it up for the first time. The guide takes the user from
unpacking and installation of the device through to power-up, including network connections
and initial cOS Core configuration.
Text Structure
The text is divided into chapters and subsections. Numbered subsections are shown in the table
of contents at the beginning of the document.
Notes to the main text
Special sections of text which the reader should pay special attention to are indicated by icons
on the left hand side of the page followed by a short paragraph in italicized text. There are the
following types of such sections:
Note
This indicates some piece of information that is an addition to the preceding text. It may
concern something that is being emphasized or something that is not obvious or
explicitly stated in the preceding text.
Tip
This indicates a piece of non-critical information that is useful to know in certain
situations but is not essential reading.
Caution
This indicates where the reader should be careful with their actions as an undesirable
situation may result if care is not exercised.
Important
This is an essential point that the reader should read and understand.
Warning
This is essential reading for the user as they should be aware that a serious situation
may result if certain actions are taken or not taken.
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Text links
Where a "See section" link is provided in the main text, this can be clicked on to take the reader
directly to that reference. For example, see Section 4.6, “Setup Troubleshooting ”.
Web links
Web links included in the document are clickable. For example, http://www.clavister.com.
Trademarks
Certain names in this publication are the trademarks of their respective owners.
cOS Core is the trademark of Clavister AB.
Windows,Windows XP,Windows Vista and Windows 7 are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries.
Apple,Mac and Mac OS are trademarks of Apple Inc. registered in the United States and/or other
countries.
Preface
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Chapter 1: W30 Product Overview
• Unpacking the W30, page 7
• Interfaces and Ports, page 9
Important: Only cOS Core version 10.22.01 or later is supported
The W30 hardware product can run any cOS Core version from 10.22.01 onwards. Earlier
versions are not supported and a downgrade should not be attempted.
1.1. Unpacking the W30
Figure 1.1. An Unpacked Clavister W30 Appliance
This section details the unpacking of the W30 appliance. Open the packaging box used for
shipping and carefully unpack the contents. The delivered product packaging should contain the
following:
• The Clavister W30 appliance.
• RJ45 console cable.
• Power cable.
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• A rack mount kit consisting of screws and 2 brackets suitable for a 19-inch rack.
Note: If any items are missing
If any items are missing from the W30 package, please contact the reseller or distributor.
All relevant documentation in PDF format can be downloaded from the Clavister
website and is included in the ZIP file distributions of new cOS Core versions.
Downloadable W30 Documentation
All documentation and other resources for the W30, including this guide, can be downloaded
from the W30 product page which can be found at http://www.clavister.com/start.
End of Life Treatment
The W30 appliance is marked with the European Waste Electrical and Electronic Equipment (WEEE)
directive symbol which is shown below.
The product, and any of its parts, should not be discarded of by means of regular refuse disposal.
At end-of-life, the product and parts should be given to an appropriate service that deals with
the removal of such specialist materials.
Chapter 1: W30 Product Overview
8

1.2. Interfaces and Ports
This section is an overview of the W30 product's external design.
Figure 1.2. Clavister W30 Connection Ports
The W30 features the following connection ports on the front panel:
• 6 x RJ45 Gigabit Ethernet interfaces with the logical cOS Core names G1,G2,G3,G4,G5, and
G6.
• An RS-232 RJ45 port for console connection marked with the letter C. This port is used for
direct access to the cOS Core Boot Menu and the cOS Core Command Line Interface (CLI).
• A single Ethernet interface expansion slot on the far right of the front panel. In a new unit,
this slot is covered with a removable grill as shown in the image above. An expansion module
can be ordered separately for this slot and the following module options are available:
i. 8 x RJ45 Gigabit Ethernet interfaces.
ii. 8 x SFP Gigabit interfaces.
iii. 2 x SFP+ 10 Gigabit interfaces.
Module installation is discussed in Chapter 5, Interface Expansion Modules.
Note: The two USB Type A ports are not currently used
The two USB Type A ports on the W30 front panel are for future functionality and are
not currently used by cOS Core.
All the Ethernet interface ports function independently of each other and are not connected by a
switch fabric. All are capable of link speed auto-negotiation and can operate using 10Base-T,
100Base-Tx, or 1000Base-T. The interfaces names are written by each interface.
Figure 1.3. The W30 Ethernet Interface Ports
The full connection capabilities of all W30 Ethernet interfaces are listed in Appendix A, W30
Chapter 1: W30 Product Overview
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Specifications.
Chapter 1: W30 Product Overview
10

Chapter 1: W30 Product Overview
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Chapter 2: Registering with Clavister
Before applying power to the W30 and starting cOS Core, it is important to understand the the
customer and product registration procedures. There are two types of registration:
•Registering as a Clavister Customer
This involves registering basic contact and company information on the Clavister website
and establishing login credentials. Later, these credentials can also be used by cOS Core for
automatically registering the W30 hardware unit and automatically downloading the correct
license.
This is is a mandatory requirement for all new customers and needs to be done only once. A
description of doing this can be found below. Even if registration is not done before starting
the cOS Core wizard, the wizard will provide a link to the registration page so it can be done
while the wizard is running.
•Registration of the W30 Hardware Unit
This is mandatory for every hardware unit before a license can be downloaded. It can be
done in the following ways:
i. Automatic registration after cOS Core starts - This can done by the Setup Wizard
which starts automatically in a browser popup window when cOS Core Web Interface is
started for the first time. The wizard is described in Section 4.2, “Web Interface and Wizard
Setup”.
ii. Manual registration of the W30 on the Clavister website - This is described in the last
half of this section. Manual registration may be necessary if the W30 does not have
Internet access.
A. Registering as a Clavister Customer
The W30 registration steps for a first time user of Clavister hardware are as follows:
1. Open a web browser, surf to http://www.clavister.com and select Log in.
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2. The customer login page is presented. It is assumed that a new customer is accessing the
site for the first time so they should press the Register button. If already registered, log in
and skip to step 8.
3. The registration webpage is now presented. The required information should be filled in. In
the example below, a user called John Smith registers. It is important to enter the
administrator's company details as well. Without company details, a license cannot be
created.
4. When the registration details are accepted, an email is sent to the email address given so
that the registration can be confirmed.
Chapter 2: Registering with Clavister
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5. Below is an example of the email that John Smith would receive.
6. When the confirmation link in the email is clicked, the new customer is taken to a webpage
to indicate that confirmation has been successful. They should now log in to the Clavister
website with the credentials they have submitted during registration.
7. After logging in, the website toolbar will show the name of the currently logged in
customer.
Chapter 2: Registering with Clavister
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B. Registration of the W30 Hardware Unit
These steps describe manual registration of the W30 hardware unit.
Alternatively, if the W30 is connected to the Internet then this registration can be also be
performed automatically by the cOS Core Setup Wizard which will appear as a browser popup
window in the Web Interface when cOS Core starts for the first time.
1. Log in to the Clavister website and select the Register License option.
2. The registration page is displayed. Under the tab Hardware Serial Number and Service
Tag, enter the Hardware Serial Number and Service Tag must be entered. These two codes
are found on a label which should be attached to the W30 hardware itself. The label is
usually found on the hardware's underside but may by found in another position.
Chapter 2: Registering with Clavister
15

The image above shows an example label which illustrates the typical layout of identification
labels found on Clavister hardware products.
After Successful Hardware Registration
Once the W30 hardware unit is registered, a cOS Core license for the unit becomes available for
download and installation from Clavister servers. This installation can be done automatically
through the cOS Core Setup Wizard which is described in Section 4.2, “Web Interface and Wizard
Setup”.
If the W30 is not connected to the Internet, the license must be manually downloaded from the
cOS Core website and then manually uploaded.
All license installation options are listed and discussed in Section 4.5, “License Installation
Methods”.
Chapter 2: Registering with Clavister
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Chapter 3: W30 Installation
• General Installation Guidelines, page 17
• Flat Surface Installation, page 19
• Rack Installation, page 20
• Local Console Port Connection, page 21
• Connecting Power, page 23
3.1. General Installation Guidelines
Follow these geneneral guidelines when installing your Clavister W30 appliance:
•Safety
Take notice of the safety guidelines laid out in Chapter 8, Safety Precautions. These are
specified in multiple languages.
•Power
Make sure that the power source circuits are properly grounded and then use the power cord
supplied with the appliance to connect it to the power source.
•Using Other Power Cords
If your installation requires a different power cord than the one supplied with the appliance,
be sure to use a cord displaying the mark of the safety agency that defines the regulations for
power cords in your country. Such marks are an assurance that the cord is safe.
•Power Overload
Ensure that the appliance does not overload the power circuits, wiring and over-current
protection.
To determine the possibility of overloading the supply circuits, add together the ampere
ratings of all devices installed on the same circuit as the appliance and compare the total
with the rating limit for the circuit. The maximum ratings for the W30 are listed in Appendix A,
W30 Specifications.
•Surge Protection
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A third party surge protection device should be considered and is strongly recommended as
a means to prevent electrical surges reaching the appliance. This is mentioned again in
Section 3.5, “Connecting Power”.
•Temperature
Do not install the appliance in an environment where the ambient temperature during
operation might fall outside the specified operating range. This range is documented in
Appendix A, W30 Specifications.
The intended operating temperature range is "room temperature". That is to say, the
temperature most commonly found in a modern office and in which humans feel
comfortable. This is usually considered to be between 20 and 25 degrees Celsius (68 to 77
degrees Fahrenheit). Special rooms for computer equipment may use a lower range and this
is also acceptable.
•Airflow
Make sure that airflow around the appliance is not restricted.
•Dust
Do not expose the appliance to environments with elevated dust levels.
Note: The specifications appendix provides more details
Detailed information concerning power supply range, operating temperature range and
other operating details can be found at the end of this publication in Appendix A, W30
Specifications.
Chapter 3: W30 Installation
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3.2. Flat Surface Installation
The W30 can be mounted on any appropriate stable, flat, level surface that can safely support the
weight of the appliance and its attached cables. However, the W30 is designed to be rack
mounted and installation on a flat surface is not recommended.
Caution: Always leave space around the appliance
Always ensure there is adequate space around the appliance for ventilation and access
to operating switches and cable connectors. No objects should be placed on top of the
casing.
Chapter 3: W30 Installation
19

3.3. Rack Installation
The W30 is designed to be installed in most standard 19-inch equipment racks.
In the packaging for the W30 there should be included a Rack Mount Kit which consists of two
brackets, each of which has three screws for attachment to the front-sides of the unit as shown in
the image below. There are predrilled holes already in the sides of the W30 unit which must be
used for attaching the brackets.
After attaching a bracket to either side of the unit, it is ready for rack mounting using a suitable
fastener. Rear support is not necessary.
Rack Mounting Guidelines
The following mounting guidelines should be followed:
• A rack or cabinet used for mounting should be adequately secured to prevent it from
becoming unstable and/or falling over.
• Devices installed in a rack or cabinet should be mounted as low as possible, with the heaviest
devices at the bottom and progressively lighter devices installed above.
Chapter 3: W30 Installation
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