ClearView Phoenix 32HP User manual

Network Video Recorder
Quick Start Guide
Version 1.5.0

i
Table of Contents
1Hardware Installation and Connection..........................................................................1
1.1 Check Unpacked NVR..........................................................................................1
1.2 About Front Panel and Rear Panel.....................................................................1
1.3 After Remove the Chassis....................................................................................1
1.4 HDD Installation .....................................................................................................1
1.5 Front Panel .............................................................................................................3
1.6 Rear Panel..............................................................................................................4
2GUI Operation...................................................................................................................8
2.1 Boot up ....................................................................................................................8
2.2 Login ........................................................................................................................8
2.3 Smart Add ...............................................................................................................9
2.4 Remote Device.....................................................................................................10
2.5 Schedule ...............................................................................................................12
2.6 Realtime Playback...............................................................................................14
3Web Operation................................................................................................................16
3.1 Network Connection............................................................................................16
3.2 Login ......................................................................................................................17
3.3 Main Window........................................................................................................17

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Welcome
Thank you for purchasing our network video recorder!
This quick start guide is designed to be a reference tool for your system.
Please open the accessory bag to check the items one by one in accordance with the list below.
Contact your local retailer ASAP if something is missing or damaged in the bag.

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Important Safeguards and Warnings
1．Electrical safety
All installation and operation here should conform to your local electrical safety codes.
The product must be grounded to reduce the risk of electric shock.
We assume no liability or responsibility for all the fires or electrical shock caused by improper
handling or installation.
2．Transportation security
Heavy stress, violent vibration or water splash are not allowed during transportation, storage and
installation.
3．Installation
Keep upwards. Handle with care.
Do not apply power to the NVR before completing installation.
Do not place objects on the NVR.
4．Qualified engineers needed
All the examination and repair work should be done by the qualified service engineers.
We are not liable for any problems caused by unauthorized modifications or attempted repair.
5．Environment
The NVR should be installed in a cool, dry place away from direct sunlight, inflammable,
explosive substances and etc.
This series product shall be transported, storage and used in the specified environments.
6. Accessories
Be sure to use all the accessories recommended by manufacturer.
Before installation, please open the package and check all the components are included.
Contact your local retailer ASAP if something is broken in your package.
7. Lithium battery
Improper battery use may result in fire, explosion, or personal injury!
When replace the battery, please make sure you are using the same model!
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
Before your operation please read the following instructions carefully.
Installation environment
Keep away from extreme hot places and sources；
Avoid direct sunlight；
Keep away from extreme humid places；
Avoid violent vibration；
Do not put other devices on the top of the NVR；

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Be installed in well ventilated place; do not block the vent.
Accessories
Check the accessories after opening the box：
Please refer to the packing list in the box *

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1Hardware Installation and Connection
Note: All the installation and operations here should conform to your local electric
safety rules.
1.1 Check Unpacked NVR
When you receive the NVR from the forwarding agent, please check whether there is any visible damage.
The protective materials used for the package of the NVR can protect most accidental clashes during
transportation. Then you can open the box to check the accessories.
Please check the items in accordance with the list (Remote control is optional). Finally you can remove the
protective film of the NVR.
1.2 About Front Panel and Rear Panel
For detailed information of the function keys in the front panel and the ports in the rear panel, please refer
to the User’s Manual included in the resource CD.
The model number in the stick on the bottom of NVR is very important; please check according to your
purchase order.
The label in the rear panel is very important too. Usually we need you to represent the serial number when
we provide the service after sales.
1.3 After Remove the Chassis
Please check the data cable, power cable, COM cable and main boar cable connection is secure or not.
1.4 HDD Installation
Important：
Please turn off the power before you replace the HDD.
The pictures listed below for reference only
You can refer to the User’s Manual for recommended HDD brand. Please use HDD of 7200rpm or higher.
Usually we do not recommend the PC HDD.
1.4.1 WiFI-NVR-4 Series
○
1
E A. Loosen the screws of the upper
cover and side panel.
A○
2
E A Fix four screws in the HDD
(Turn just three rounds).
A○
3
E A Place the HDD in
accordance with the four holes
in the bottom.

2
A○
4
E A Turn the device upside down and
then turn the screws in firmly.
A○
5
E A Fix the HDD firmly.
A○
6
E A Connect the HDD cable and
power cable.
A○
7
E A Put the cover in accordance with
the clip and then place the upper cover
back.
A○
8
E A Secure the screws in the rear panel and the side panel.
1.4.2 Phoenix-323HP+ Series
①Use the screwdriver to loose the screws of the rear
panel and then remove the front cover.
②Put the HDD to the HDD bracket in the chassis
and then line up the four screws to the four holes
in the HDD. Use the screwdriver to fix the screws
firmly to secure HDD on the HDD bracket
③Connect to the HDD data cable to the main board
④
After connect the cable, put the front cover back

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and the HDD port respectively. Loosen the power
cable of the chassis and connect another end of
the power cable to the HDD port.
to the device and then fix screws of the rear
panel.
1.5 Front Panel
1.5.1 WiFI-NVR-4 Series
The front panel is shown as in Figure 1-1.
Figure 1-1
Please refer to the following sheet for detailed information.
SN
Name
Function
1
HDD status indictor light
The red light becomes on when HDD is abnormal.
2
Power indicator light
The red light becomes on when the power
connection is OK.
3
Network status indicator
light
The red light becomes on when the network
connection is abnormal.
1.5.2 Phoenix-32HP+ Series
The series front panel is shown as in Figure 1-2.
Figure 1-2
Please refer to the following sheet for front panel button information.
Icon
Name
Function
STATUS
Status indicator light
The blue light is on when the device is malfunction.
HDD
HDD status indicator
light
The blue light is on when the HDD is malfunction.

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Icon
Name
Function
NET
Network status indicator
light
The blue light is on when the network connection is
abnormal.
POWER
Power status indicator light
The blue light is on when the power connection is
OK.
USB2.0 port
Connect to peripheral USB 2.0 storage device,
mouse, burner and etc.
1.6 Rear Panel
1.6.1 WiFU-NVR-4 Series
The rear panel is shown as below. See Figure 1-3.
Figure 1-3
Please refer to the following sheet for detailed information.
Port Name Connection Function
USB2.0 port
USB2.0 port. Connect to mouse, USB storage
device, USB burner and etc.
Network port
10M/100Mbps self-adaptive Ethernet port.
Connect to the network cable.
HDMI
High Definition
Media Interface
High definition audio and video signal output port.
It transmits uncompressed high definition video
and multiple-channel data to the HDMI port of the
display device. HDMI version is 1.4.
VGA
VGA video
output port
VGA video output port. Output analog video
signal. It can connect to the monitor to view
analog video.
GND
Ground end

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Port Name Connection Function
/ Power input port
Power socket.
For NVR41 series, input DC 12V/2A.
For NVR41-P series, input DC 48V/1.5A.
For NVR41-8P series, input DC 48V/2A.
MIC IN Audio input port Bidirectional talk input port. It is to receive the
analog audio signal output from the devices such
as microphone, pickup.
MIC OUT Audio output
port Audio output port. It is to output the analog audio signal to the devices such as the sound box.
Bidirectional talk output.
Audio output on 1-window video monitor.
Audio output on 1-window video playback.
PoE PORT PoE port Built-in switch. Support PoE function.
For PoE series product, you can use this port to
provide power to the network camera.
Wireless AP
Support wireless hotspot function. Use WIFI to
connect to the network camera when there is a
hotspot.
For 41-W series only.
1.6.2 Phoenix-32HP+ Series
The series rear panel is shown as below. See Figure 1-4.
Figure 1-4
Please refer to the following sheet for detailed information.
Name Function
Power switch / Power on-off button
Power input
port / Input AC 100~240V.
MIC IN Audio input port Bidirectional talk input port. It is to receive the
analog audio signal output from the devices such
as microphone, pickup.
MIC OUT Audio output port Audio output port. It is to output the analog audio
signal to the devices such as the sound box.
Bidirectional talk output.
Audio output on 1-window video monitor.
Audio output on 1-window video playback.
VIEDEO
OUT Video output port CVBS output

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Name Function
1～16
Alarm input port
1～16 There are four groups. The first group is from
port 1 to port 4, the second group is from port
5 to port 8, the third group is from 9 to 12, and
the fourth group is from 13 to 16. They are to
receive the signal from the external alarm
source. There are two types; NO (normal
open)/NC (normal close).
When your alarm input device is using
external power, please make sure the device
and the NVR have the same ground.
Video output port CVBS output
NO1～NO5
Alarm output port
1～5 5 groups of alarm output ports. (Group 1：port
NO1～C1,Group 2:port NO2～C2,Group
3:port NO3～C3, Group 4：port NO4～C4,
Group 5: port NO5, C5, NC5).Output alarm
signal to the alarm device. Please make sure
there is power to the external alarm device.
NO: Normal open alarm output port.
C: Alarm output public end.
NC: Normal close alarm output port.
C1～C5
NC5
A RS-485
communication
port
RS485_A port. It is the cable A. You can connect
to the control devices such as speed dome PTZ.
B RS485_B.It is the cable B. You can connect to the
control devices such as speed dome PTZ.
CTRL 12V / Controller 12V power output. It is to control the on-
off alarm relay output. It can be used to control the
device alarm output. At the same time, it can also
be used as the power input source of some
devices such as the alarm detector.
+12V / +12V power output port. It can provide the power
to some peripheral devices such as the camera or
the alarm device. Please note the supplying power
shall be below 1A.
Network port 10M/100M/1000Mbps self-adaptive Ethernet port.
Connect to the network cable.
eSATA eSATA port External SATA port. It can connect to the device of
the SATA port. Please jump the HDD when there is
peripheral connected HDD.
USB2.0 port
USB2.0 port. Connect to mouse, USB storage
device, USB burner and etc.
RS-232
RS232 debug
COM.
It is for general COM debug to configure IP
address or transfer transparent COM data.
HDMI
High Definition
Media Interface
High definition audio and vide
o signal output port.
It transmits uncompressed high definition video
and multiple-channel data to the HDMI port of the
display device. HDMI version is 1.3
VGA
VGA video output
port VGA video output port. Output analog video signal.
It can connect to the monitor to view analog video.

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Name Function
PoE PORTS 8 PoE ports
Built-in Switch. Support PoE.
The 8 PoE ports series products supports total 48V
120W power. One PoE port max supports 15W.
PoE PORTS 16 PoE ports
Built-in Switch. Support PoE. The 16 PoE ports
series products supports total 150W power. One
PoE port max supports 15W.

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2GUI Operation
2.1 Boot up
Caution
Before the boot up, please make sure:
For device security, please connect the NVR to the power adapter first and then connect the
device to the power socket.
The rated input voltage matches the device power on-off button. Please make sure the power
wire connection is OK. Then click the power on-off button.
Always use the stable current, if necessary UPS is a best alternative measure.
Please follow the steps listed below to boot up the device.
Connect the device to the monitor and then connect a mouse.
Connect power cable.
Click the power button at the front or rear panel and then boot up the device. After device booted up,
the system is in multiple-channel display mode by default.
2.2 Login
After device booted up, the system goes to startup wizard interface. See Figure 2-1
Click Cancel or Next Step button, you can see system goes to login interface.
Tips
Check the box Startup button here, system goes to startup wizard again when it boots up the next
time.
Cancel the Startup button, system goes to the login interface directly when it boots up the next time.
Figure 2-1
Click Cancel button or Next Step, you can see the login interface. Please input user name and password.
See Figure 2-2.
System consists of four accounts:
Username: admin. Password: admin.
Username: 888888. Password: 888888.

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Username: 666666.Password:666666.
Username: default. Password: default.
You can use USB mouse to input. Click to switch between numeral, English character
(small/capitalized) and denotation.
Figure 2-2
Important:
For security reason, please modify password after you first login.
Within 30 minutes, three times login failure will result in system alarm and five times login failure
will result in account lock!
2.3 Smart Add
When the network camera(s) and the NVR are in the same router or switch, you can use smart add
function to add all network cameras to the NVR at the same time.
There are two ways for you to go to the smart add interface.
From the startup wizard, click Smart add button. See Figure 2-3.
Figure 2-3
On the preview interface, right click mouse and then select Smart add. See Figure 2-4.

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Figure 2-4
Please refer to the user’s manual for detailed information.
2.4 Remote Device
From Main menu->Setting->Camera->Remote device or right click mouse on the preview interface and
then select remote device item, you can see the following interface. See Figure 2-5.
Figure 2-5
Tips
In the preview interface, for the channel of no IPC connection, you can click the icon “+” in the centre of
the interface to quickly go to the Remote Device interface. See Figure 2-6.

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Figure 2-6
Click Device Search button, you can view the searched IP addresses at the top pane of the interface.
Double click an IP address or check one IP address and then click Add button, you can add current device
to the bottom pane of the interface. System supports batch add function.
Click Manual Add button,
you can add a device
directly. See Figure 2-7.
Important
Please note the manual add function is for ClearView, Panasonic, Sony, Dynacolor, Samsung, AXIS,
Arecont, ONVIF and custom. When the type is the custom, you can just input URL address, user name
and password connect to the network camera without considering network camera manufacture. Please
contact your network camera manufacturer for the URL address.

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Figure 2-7
2.5 Schedule
Note:
You need to have proper rights to implement the following operations. Please make sure the HDDs
have been properly installed.
After the system booted up, it is in default 24-hour regular mode. You can set record type and time in
schedule interface.
In the main menu, from Main menu->Setting->Storage->Schedule, you can go to schedule menu. See
Figure 2-11. There are total six periods.
Please note you need to go to Main menu->Setting->System->General->Holiday to set holiday date first,
otherwise, there is no holiday setup item.
Channel: Please select the channel number first. You can select “all”if you want to set for the whole
channels.
: Sync connection icon. Select icon of several dates, all checked items can be edited or
together. Now the icon is shown as .
: Click it to delete a record type from one period.
Record Type: Please check the box to select corresponding record type. There are four types:
Regular/MD (motion detect)/Alarm/MD&Alarm.
Week day: There are eight options: ranges from Saturday to Sunday and all.

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Holiday: It is to set holiday setup. Please note you need to go to the General interface (Main Menu-
>Setting->System->General) to add holiday first. Otherwise you can not see this item.
Pre-record: System can pre-record the video before the event occurs into the file. The value ranges
from 1 to 30 seconds depending on the bit stream.
Redundancy: System supports redundancy backup function. It allows you backup recorded file in two
disks. You can highlight Redundancy button to activate this function. Please note, before enable this
function, please set at least one HDD as redundant. (Main menu->Setting->Storage->HDD Manager).
Please note this function is null if there is only one HDD.
ANR: It is to save video to the SD card of the network camera in case the network connection fails.
The value ranges from 0s～43200s. After the network connection resumed, the system can get the
video from the SD card and there is no risk of record loss.
Period setup: Click button after one date or a holiday, you can see an interface shown as in
Figure 2-12.There are four record types: regular, motion detection (MD), Alarm, MD & alarm.
Please following the steps listed below to draw the period manually.
a) Select a channel you want to set. See Figure 2-8.
Figure 2-8
b) Set record type. See Figure 2-9.
Figure 2-9
c) Please draw manually to set record period. There are six periods in one day. See Figure 2-10.
Figure 2-10

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Please check the box to select the corresponding function. After completing all the setups please click
save button, system goes back to the previous menu.
There are color bars for your reference. Green color stands for regular recording, yellow color stands
for motion detection and red color stands for alarm recording. The white means the MD and alarm
record is valid. Once you have set to record when the MD and alarm occurs, system will not record
neither motion detect occurs nor the alarm occurs.
Figure 2-11
Figure 2-12
2.6 Realtime Playback
Preview control interface

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Move you mouse to the top centre of the video of current channel, you can see system pops up the
preview control interface. See Figure 2-13. If your mouse stays in this area for more than 6 seconds
and has no operation, the control bar automatically hides.
Figure 2-13
SN
Name
SN
Name
SN
Name
1
Realtime
playback
2 Digital zoom 3 Manual record
4 Manual
Snapshot 5 Bidirectional talk 6 Remote device
Realtime playback button is to playback the previous 5-60 minutes record of current channel.
Please go to the Main Menu->Setting->System->General to set real-time playback time.
System may pop up a dialogue box if there is no such record in current channel.
1 2 3 4 5 6