ClearView PhoenixPlus-08-M User manual

Network Video Recorder User’s Manual
V 2.4.2

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Table of Contents
1Features and Specifications ...............................................................................................................1
1.1 Overview........................................................................................................................................1
1.2 Features.........................................................................................................................................1
1.3 Specifications................................................................................................................................2
1.3.1 PhoenixPlus-08-M.................................................................................................................2
1.3.2 PhoenixPlus-08......................................................................................................................4
1.3.3 PhoenixPlus-16......................................................................................................................6
2Front Panel and Rear Panel...............................................................................................................9
2.1 Front Panel....................................................................................................................................9
2.1.1 PhoenixPlus-08-M.................................................................................................................9
2.1.2 PhoenixPlus-08......................................................................................................................9
2.1.3 PhoenixPlus-16....................................................................................................................10
2.2 Rear Panel ..................................................................................................................................10
2.2.1 PhoenixPlus-08-M...............................................................................................................10
2.2.2 PhoenixPlus-08....................................................................................................................11
2.2.3 PhoenixPlus-16....................................................................................................................12
2.3 Alarm Connection.......................................................................................................................14
2.3.1 Alarm Port.............................................................................................................................14
2.3.2 Alarm input port...................................................................................................................14
2.3.3 Alarm input and output port................................................................................................15
2.3.4 Alarm relay specifications ..................................................................................................15
2.4 Bidirectional talk .........................................................................................................................16
2.4.1 Device-end to PC-end ........................................................................................................16
2.4.2 PC-end to the device-end ..................................................................................................16
2.5 Mouse Operation........................................................................................................................17
2.6 Remote Control...........................................................................................................................18
2.7 Connection Sample....................................................................................................................20
3Device Installation..............................................................................................................................21
3.1 Check Unpacked NVR...............................................................................................................21
3.2 About Front Panel and Rear Panel..........................................................................................21
3.3 HDD Installation..........................................................................................................................21
3.3.1 PhoenixPlus-08-M/PhoenixPlus-08..................................................................................21
3.3.2 PhoenixPlus-16....................................................................................................................22
4Local Basic Operation .......................................................................................................................24
4.1 Boot up and Shutdown..............................................................................................................24
4.1.1 Boot up..................................................................................................................................24
4.1.2 Shutdown..............................................................................................................................24
4.2 Change/Reset Password..........................................................................................................24
4.2.1 Change Password...............................................................................................................24
4.2.2 Reset Password...................................................................................................................25
4.3 Startup Wizard............................................................................................................................26

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4.4 Navigation Bar............................................................................................................................30
4.4.1 Main Menu............................................................................................................................31
4.4.2 Dual-screen operation ........................................................................................................31
4.4.3 Output Screen......................................................................................................................31
4.4.4 Tour........................................................................................................................................31
4.4.5 PTZ........................................................................................................................................31
4.4.6 Color......................................................................................................................................31
4.4.7 Search...................................................................................................................................31
4.4.8 Alarm Status.........................................................................................................................31
4.4.9 Channel Info.........................................................................................................................32
4.4.10 Remote Device....................................................................................................................32
4.4.11 Network.................................................................................................................................32
4.4.12 HDD Manager......................................................................................................................32
4.4.13 USB Manager.......................................................................................................................32
4.5 Smart Add....................................................................................................................................32
4.6 Remote Device...........................................................................................................................36
4.6.1 Device Manager (For WIFI Series Only)..........................................................................36
4.6.2 Remote Device Connection...............................................................................................38
4.6.3 Short-Cut Menu ...................................................................................................................39
4.6.4 Image ....................................................................................................................................40
4.6.5 Channel Name.....................................................................................................................41
4.6.6 Upgrade................................................................................................................................42
4.6.7 UPNP ....................................................................................................................................43
4.6.8 Built-in Switch Setup...........................................................................................................43
4.7 Preview........................................................................................................................................44
4.7.1 Preview .................................................................................................................................44
4.7.2 Preview control interface....................................................................................................45
4.7.3 Right Click Menu .................................................................................................................46
4.7.4 Preview Display Effect Setup ............................................................................................47
4.7.4.1 Video Color..................................................................................................................47
4.7.4.2 Display.........................................................................................................................49
4.7.4.3 TV adjust......................................................................................................................50
4.7.5 Preview Tour Parameters ..................................................................................................50
4.8 Fish eye (Optional).....................................................................................................................51
4.8.1 Fish eye de-warp during preview interface......................................................................51
4.8.2 Fish eye de-warp during playback....................................................................................54
4.9 PTZ...............................................................................................................................................54
4.9.1 PTZ Settings.........................................................................................................................54
4.9.2 PTZ Control..........................................................................................................................55
4.9.2.1 PTZ Function Setup...................................................................................................57
4.9.2.2 Call PTZ Function.......................................................................................................60
4.10 Record and Snapshot................................................................................................................61
4.10.1 Encode..................................................................................................................................61
4.10.1.1 Encode.........................................................................................................................61
4.10.1.2 Overlay.........................................................................................................................62
4.10.1.3 Snapshot......................................................................................................................63

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4.10.2 Schedule...............................................................................................................................64
4.10.2.1 Schedule Record........................................................................................................64
4.10.2.2 Schedule Snapshot....................................................................................................67
4.10.3 Motion detect record/snapshot..........................................................................................69
4.10.3.1 Motion detect record..................................................................................................69
4.10.3.2 Motion Detect Snapshot............................................................................................71
4.10.4 Alarm Record/Snapshot .....................................................................................................72
4.10.4.1 Alarm Record..............................................................................................................72
4.10.4.2 Alarm Snapshot..........................................................................................................73
4.10.5 Manual Record/Snapshot...................................................................................................74
4.10.5.1 Manual Record ...........................................................................................................74
4.10.5.2 Manual Snapshot........................................................................................................75
4.10.6 Holiday Record/Snapshot ..................................................................................................75
4.10.6.1 Holiday Record...........................................................................................................75
4.10.6.2 Holiday Snapshot .......................................................................................................77
4.10.7 Other Record/Snapshot......................................................................................................77
4.11 Playback and Search.................................................................................................................77
4.11.1 Real-time Playback.............................................................................................................77
4.11.2 Search Interface..................................................................................................................78
4.11.2.1 Smart Search..............................................................................................................82
4.11.2.2 Accurate playback by time........................................................................................83
4.11.2.3 Mark Playback ............................................................................................................83
4.11.3 Picture Playback..................................................................................................................84
4.12 Backup.........................................................................................................................................85
4.12.1 File Backup...........................................................................................................................85
4.12.2 Import/Export........................................................................................................................86
4.12.3 Backup Log...........................................................................................................................87
4.12.4 USB Device Auto Pop-up...................................................................................................88
4.13 Alarm............................................................................................................................................89
4.13.1 Detect Alarm.........................................................................................................................89
4.13.1.1 Motion Detect..............................................................................................................89
4.13.1.2 Tampering....................................................................................................................93
4.13.1.3 Video Loss...................................................................................................................94
4.13.2 IVS (Optional).......................................................................................................................95
4.13.2.1 Tripwire （Optional）................................................................................................95
4.13.2.2 Intrusion (Cross warning zone) （Optional）........................................................99
4.13.2.3 Object Detect （Optional）....................................................................................101
4.13.2.4 Scene Change （Optional）.................................................................................102
4.13.3 Face Detect (Optional)......................................................................................................103
4.13.4 Audio Detect (Optional)....................................................................................................103
4.13.5 Alarm output.......................................................................................................................104
4.13.6 Alarm Setup........................................................................................................................105
4.13.7 Abnormality.........................................................................................................................110
4.14 Network......................................................................................................................................112
4.14.1.1 TCP/IP........................................................................................................................112
4.14.1.2 Connection ................................................................................................................114

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4.14.1.3 WIFI AP......................................................................................................................115
4.14.1.3.1 WIFI AP..................................................................................................................115
4.14.1.3.2 Advanced ................................................................................................................116
4.14.1.4 WIFI............................................................................................................................117
4.14.1.5 3G...............................................................................................................................118
4.14.1.6 PPPoE........................................................................................................................119
4.14.1.7 DDNS.........................................................................................................................120
4.14.1.8 UPnP..........................................................................................................................122
4.14.1.9 IP Filter.......................................................................................................................123
4.14.1.10 Email..........................................................................................................................125
4.14.1.11 FTP.............................................................................................................................126
4.14.1.12 SNMP........................................................................................................................128
4.14.1.13 Multicast....................................................................................................................128
4.14.1.14 Alarm Centre............................................................................................................130
4.14.1.15 Auto register.............................................................................................................130
4.14.1.16 Easy4IP.....................................................................................................................131
4.14.1.17 Easy Space...............................................................................................................133
4.14.1.18 SWITCH....................................................................................................................134
4.14.2 Network Test.......................................................................................................................134
4.14.2.1 Network Test..............................................................................................................134
4.14.2.2 Network Load............................................................................................................135
4.15 HDD Setup................................................................................................................................136
4.15.1 Format.................................................................................................................................136
4.15.2 HDD Information................................................................................................................137
4.15.3 Advanced............................................................................................................................139
4.15.4 HDD Detect........................................................................................................................141
4.15.4.1 Manual Detect...........................................................................................................142
4.15.4.2 Detect Report............................................................................................................142
4.15.5 RAID Manager...................................................................................................................144
4.15.5.1 RAID Config..............................................................................................................144
4.15.5.2 Hotspare disks..........................................................................................................145
4.16 Basic Setups.............................................................................................................................146
4.16.1 Device Setup......................................................................................................................146
4.16.2 Data and Time ...................................................................................................................147
4.16.3 Holiday................................................................................................................................148
4.17 Device Maintenance and Manager........................................................................................148
4.17.1 System Info.........................................................................................................................148
4.17.1.1 Version.......................................................................................................................148
4.17.1.2 BPS ............................................................................................................................149
4.17.1.3 Online User ...............................................................................................................149
4.17.1.4 Remote Device Information....................................................................................150
4.17.1.5 Remote.......................................................................................................................151
4.17.1.5.1 Device Status...........................................................................................................151
4.17.1.5.2 Firmware.................................................................................................................152
4.17.2 Log.......................................................................................................................................153
4.17.3 Voice....................................................................................................................................154

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4.17.3.1.1 File Manage ............................................................................................................154
4.17.3.1.2 Schedule..................................................................................................................155
4.17.4 Account...............................................................................................................................155
4.17.4.1.1 Add User.................................................................................................................157
4.17.4.1.2 Modify user.............................................................................................................159
4.17.4.1.3 Change Password....................................................................................................159
4.17.4.1.4 Add/Modify Group .................................................................................................159
4.17.4.1.5 Security Question....................................................................................................161
4.17.5 Update.................................................................................................................................161
4.17.5.1 Local Update.............................................................................................................161
4.17.5.2 Uboot..........................................................................................................................162
4.17.6 Default.................................................................................................................................162
4.17.7 RS232 .................................................................................................................................163
4.17.8 Auto Maintain.....................................................................................................................164
4.17.9 Logout /Shutdown/Restart................................................................................................165
5Web Operation..................................................................................................................................166
5.1 General Introduction ................................................................................................................166
5.1.1 Preparation.........................................................................................................................166
5.1.2 Log in...................................................................................................................................167
5.2 LAN Mode..................................................................................................................................168
5.3 Real-time Monitor.....................................................................................................................170
5.4 PTZ.............................................................................................................................................171
5.5 Image/Alarm-out.......................................................................................................................173
5.5.1 Image ..................................................................................................................................173
5.5.2 Alarm output.......................................................................................................................173
5.6 Zero-channel Encode ..............................................................................................................173
5.7 WAN Login................................................................................................................................174
5.8 Setup..........................................................................................................................................175
5.8.1 Camera...............................................................................................................................175
5.8.1.1 Remote Device.........................................................................................................175
5.8.1.2 Image.........................................................................................................................177
5.8.1.3 Encode.......................................................................................................................180
5.8.1.3.1 Encode.......................................................................................................................180
5.8.1.3.2 Snapshot....................................................................................................................181
5.8.1.3.3 Video Overlay ...........................................................................................................182
5.8.1.3.4 Path ...........................................................................................................................182
5.8.1.4 Channel Name..........................................................................................................183
5.8.1.5 IPC Upgrade .............................................................................................................183
5.8.2 Network...............................................................................................................................184
5.8.2.1 TCP/IP........................................................................................................................184
5.8.2.2 Connection ................................................................................................................185
5.8.2.3 WIFI AP......................................................................................................................186
5.8.2.3.1 General Setup............................................................................................................186
5.8.2.3.2 Advanced ..................................................................................................................186
5.8.2.4 WIFI............................................................................................................................187
5.8.2.5 3G...............................................................................................................................188

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5.8.2.5.1 CDMA/GPRS ...........................................................................................................188
5.8.2.5.2 Mobile.......................................................................................................................189
5.8.2.6 PPPoE........................................................................................................................190
5.8.2.7 DDNS.........................................................................................................................190
5.8.2.8 IP filter........................................................................................................................191
5.8.2.9 Email...........................................................................................................................192
5.8.2.10 UPnP..........................................................................................................................193
5.8.2.11 SNMP.........................................................................................................................194
5.8.2.12 Multicast.....................................................................................................................195
5.8.2.13 Auto Register ............................................................................................................196
5.8.2.14 Alarm Centre.............................................................................................................196
5.8.2.15 HTTPS .......................................................................................................................197
5.8.2.15.1 Create Server Certificate.........................................................................................197
5.8.2.15.2 Download root certificate........................................................................................198
5.8.2.15.3 View and set HTTPS port .......................................................................................201
5.8.2.15.4 Login.......................................................................................................................201
5.8.2.16 P2P.............................................................................................................................201
5.8.3 Event...................................................................................................................................202
5.8.3.1 Video detect ..............................................................................................................202
5.8.3.1.1 Motion Detect ...........................................................................................................202
5.8.3.1.2 Video Loss ................................................................................................................206
5.8.3.1.3 Tampering .................................................................................................................207
5.8.3.2 IVS (Optional) ...........................................................................................................207
5.8.3.2.1 Tripwire.....................................................................................................................207
5.8.3.2.2 Intrusion (Cross warning zone).................................................................................209
5.8.3.2.3 Object Detect ............................................................................................................211
5.8.3.2.4 Change Scene............................................................................................................212
5.8.3.3 Face Detect (Optional) ............................................................................................213
5.8.3.4 Audio Detect (Optional)...........................................................................................214
5.8.3.5 Alarm..........................................................................................................................214
5.8.3.5.1 Local Alarm ..............................................................................................................214
5.8.3.5.2 Net Alarm..................................................................................................................217
5.8.3.5.3 IPC external alarm ....................................................................................................217
5.8.3.5.4 IPC Offline Alarm.....................................................................................................218
5.8.3.6 Abnormality ...............................................................................................................219
5.8.4 Storage................................................................................................................................221
5.8.4.1 Schedule....................................................................................................................221
5.8.4.2 HDD Manager...........................................................................................................223
5.8.4.2.1 Local Storage ............................................................................................................223
5.8.4.2.2 HDD..........................................................................................................................223
5.8.4.2.3 FTP............................................................................................................................223
5.8.4.3 Record Control..........................................................................................................224
5.8.4.4 RAID Manager..........................................................................................................225
5.8.4.4.1 RAID Config.............................................................................................................225
5.8.4.4.2 Hotspare disks...........................................................................................................225
5.8.4.5 Storage.......................................................................................................................226

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5.8.4.5.1 Main Stream..............................................................................................................226
5.8.4.5.2 Sub Stream................................................................................................................226
5.8.4.5.3 Snapshot....................................................................................................................227
5.8.5 Setting.................................................................................................................................227
5.8.5.1 General ......................................................................................................................227
5.8.5.1.1 General......................................................................................................................227
5.8.5.1.2 Date and time............................................................................................................228
5.8.5.1.3 Holiday Setup............................................................................................................229
5.8.5.2 Account......................................................................................................................229
5.8.5.2.1 User name .................................................................................................................230
5.8.5.2.2 Group ........................................................................................................................231
5.8.5.3 Display.......................................................................................................................233
5.8.5.3.1 Display......................................................................................................................233
5.8.5.3.2 Tour...........................................................................................................................234
5.8.5.4 Alarm Out...................................................................................................................234
5.8.5.5 Default........................................................................................................................235
5.8.5.6 Import/Export.............................................................................................................235
5.8.5.7 Auto maintain............................................................................................................236
5.8.5.8 Upgrade.....................................................................................................................236
5.8.5.9 RS232........................................................................................................................237
5.8.5.10 PTZ.............................................................................................................................237
5.9 Information ................................................................................................................................239
5.9.1 Version................................................................................................................................239
5.9.2 Log.......................................................................................................................................239
5.9.3 Online User.........................................................................................................................240
5.10 Playback....................................................................................................................................240
5.10.1 Search Record...................................................................................................................241
5.10.2 File List................................................................................................................................241
5.10.3 Playback .............................................................................................................................242
5.10.4 Download............................................................................................................................243
5.10.5 Load more...........................................................................................................................243
5.10.5.1 Download By File......................................................................................................243
5.10.5.2 Download by Time....................................................................................................244
5.10.5.3 Watermark.................................................................................................................245
5.11 Alarm..........................................................................................................................................245
5.12 Log out.......................................................................................................................................246
5.13 Un-install Web Control.............................................................................................................247
6Glossary.............................................................................................................................................248
7FAQ....................................................................................................................................................249
8Appendix A HDD Capacity Calculation .........................................................................................254
9Appendix B Compatible Network Camera List.............................................................................255

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Welcome
Thank you for purchasing our network video recorder!
This user’s manual is designed to be a reference tool for your system.
Please open the accessory bag to check the items one by one in accordance with the list below.
Contact your local retailer ASAP if something is missing or damaged in the bag.

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Important Safeguards and Warnings
1．Electrical safety
All installation and operation here should conform to your local electrical safety codes.
The product must be grounded to reduce the risk of electric shock.
We assume no liability or responsibility for all the fires or electric shock caused by improper
handling or installation.
2．Transportation security
Heavy stress, violent vibration or water splash are not allowed during transportation, storage and
installation.
3．Installation
Keep upwards. Handle with care.
Do not apply power to the NVR before completing installation.
Do not place objects on the NVR.
4．Qualified engineers needed
All the examination and repair work should be done by the qualified service engineers.
We are not liable for any problems caused by unauthorized modifications or attempted repair.
5．Environment
The NVR should be installed in a cool, dry place away from direct sunlight, inflammable, explosive
substances and etc.
This series product shall be transported, storage and used in the specified environments.
Environment which needs to comply with the following conditions:
The function of the ITE being investigated to IEC 60950-1 is considered not likely to require
connection to an Ethernet network with outside plant routing, including campus environment.
The installation instructions clearly state that the ITE is to be connected only to PoE networks
without routing to the outside plant.
6. Accessories
Be sure to use all the accessories recommended by manufacturer.
Before installation, please open the package and check all the components are included.
Contact your local retailer ASAP if something is broken in your package.
7. Lithium battery
Improper battery use may result in fire, explosion, or personal injury!
When replace the battery, please make sure you are using the same model!
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
Before your operation please read the following instructions carefully.
Installation environment