Cleode ZCARE User manual

CLEODE - Siège : 3, rue Thomas Edison - 22300 LANNION– rance
T. [phone] - . [phone]
SAS au capital de 167 200 € - 450 570 767 RCS Saint Brieuc
User
Manual
ZCARE: Warning Wristband
References: ZCARE 2.0
Revision: 1.0
Date: 08/31/2018
State: Beta
Reference: UM_ZCARE_20180605_001_01_00

User Manual: ZCARE : Warning Wristband CLEODE page 2 of 22
Avant toute utilisation du wristband ZCare, veuillez lire attentivement
l’avertissement suivant :
Before any use of the product, please read carefully the following warning:
Le produit ZCare ne peut en aucun cas être considéré comme un
wristband médicalisé ou médical.
En conséquence, la société CLEODE ne peut être tenue responsable de la non
détection d’une anomalie qu’elle soit relative à une chute ou une alerte manuelle.
Ce produit doit être considéré comme une aide supplémentaire apportée à une
équipe médicalisée qui par ailleurs effectuera elle-même les vérifications sur l’état
de santé du porteur du wristband ZCare.
L’utilisation du produit ZCare sous-entend de la part de l’utilisateur et de l’équipe
de surveillance (si elle existe) une connaissance des termes ci-dessus et un accord
sur la non responsabilité de CLEODE en cas de non détection d’anomalie.
This product is not a medical wristband.
Accordingly, the company, CLEODE, may not be held responsible for the non-
detection of a real anomaly, whatever its nature.
The use of this product sub-intends for the user and the monitoring team (if it
exists) knowledge of the terms above and an agreement on the non-responsibility of
CLEODE in case of the non-detection of anomaly.

User Manual: ZCARE : Warning Wristband CLEODE page 3 of 22
Warranty
The device supplied to the buyer and/or the recipient is guaranteed by CLEODE against any
malfunctions originating from a design and/or manufacturing flaw, for a period of twelve
(12) months following delivery. The buyer and/or recipient is (are) responsible for proving
the existence of the said defects or flaws. This warranty is applicable in accordance with
articles 1641 to 1648 of the rench Civil Code and in compliance with the rench statutory
warranty. The warranty covers the replacement free of charge of devices and parts
affected by a design and/or manufacturing flaw excluding conspicuous defects in the
device that are covered by the buyer and/or the recipient.
In order to invoke the warranty, the buyer must immediately send written notice to
CLEODE of the flaws that it attributes to the device. It must enable CLEODE to have access
to the device to observe these defects and repair them. The warranty provided by CLEODE
is strictly limited to the equipment provided and shall only have for effect the replacement
or repair, at CLEODE’s expense, on its own premises, of all devices or parts that are not
functioning as a result of defects or flaws. CLEODE reserves the right to modify the devices
in order to comply with the warranty.
The warranty does not apply to replacement or repairs that may result from normal wear
and tear of devices, systems or products, damage or accidents resulting from negligence,
failure to supervise or maintain, or incorrect use of the devices, systems and/or products.
The maintenance service is provided by CLEODE with all reasonable care possible and in
compliance with the current state of the arts.
The exchange of parts or repairs performed under the warranty cannot result in extending
the length of the warranty. In no event can the unavailability of the device due to servicing
give rise to compensation for any reason whatsoever. The seller is released from all
obligations relating to the warranty if the product or device has been modified without
prior written consent, or if original parts have been replaced by parts which it has not
manufactured without prior consent. If unforeseen damage is caused by the device, it is
expressly agreed that the seller can only be liable for the reimbursement of monies
received for the purchase of the device if it has been destroyed. Under no circumstances
can the seller be held liable for indirect or contingent damage. The seller is released from
any liability and the buyer waives any rights against it if an accident or direct or indirect
damage is caused to the buyer following a defect, incorrect usage, incorrect maintenance
or normal wear of the device sold.

User Manual: ZCARE : Warning Wristband CLEODE page 4 of 22
Table of content
Version Author(s) Version description Date
0.1 CLEODE Initial version 05/22/2018
1.0 CLEODE Validated document 05/29/2018

User Manual: ZCARE : Warning Wristband CLEODE page 5 of 22
Sommaire
. PRESENTAT ON 7
.1 MA N FEATURES 7
.2 TECHN CAL CARACTER ST C 8
. QU CK START 10
. MPLEMENTAT ON 11
.1 CYCLE OF OPERAT NG MODE 11
.2 PA R NG N A ZGBEE® NETWORK 12
III.2.1 PROCEDURE OR A IRST USE 12
III.2.2 PROCEDURE OR A ZCARE PRODUCT INTEGRATED IN THE ZIGBEE® NETWORK 12
.3 SW NG PROCEDURE N STANDARD MODE 13
.4 SW CH NG PROCEDURE N STANDBY MODE 13
.5 PROCEDURE TO SW TCH N CONF G MODE 14
V. PROCEED NGS 15
V.1 ACT VATE/DESACT VATE FONCT ONNAL T ES OF WR STBAND 15
V.2 MANAGEMENT OF EMERGENCY CALLS 15
V.3 MANAGEMENT OF FALLS DETECT ONS 15
V.4 SETTLEMENT 16
V.5 WR STBAND LOAD NG 16
V. SOFTWARE NTERFACE 17
V.1 PRESENTAT ON 17
V.2 APPL CAT ON ZCARE 17
V.2.1 DESCRIPTION DE L’APPLICATION 17
V.2.2 DESCRIPTION DES CLUSTERS 17
V.2.2.1 Cluster Basic 17
V.2.2.2 Cluster Power Configuration 17
V.2.2.3 Cluster Identify 18
V.2.2.4 Cluster Alarms 18
V.2.2.5 Cluster IAS Zone 18
V.2.2.6 Cluster Care Configuration 18

User Manual: ZCARE : Warning Wristband CLEODE page 6 of 22
List of figures
IG 1 : CYCLE O WORKING PERIOD ....................................................................................................................................11
IG 2: INTER MODE SWITCHING PROCEDURES.......................................................................................................................11
IG 3 : INTEGRATION PROCEDURE IN THE ZCARE PRODUCT IN A ZIGBEE®NETWORK....................................................................12
IGURE 4 : ERASING ZIGBEE® NETWORK SETTINGS................................................................................................................12
IG 5 : SWING PROCEDURE IN STANDARD MODE...................................................................................................................13
IGURE 6 : SWINGING PROCEDURE IN STANDARD MODE........................................................................................................14
IGURE 7 : PROCEDURE TO SWITCH IN CON IG MODE ............................................................................................................14
IGURE 8 : PROCEDURE D’ACQUITTEMENT DES ALARMES SUR LE WRISTBAND ZCARE ..................................................................16
IG 9 : PRINCIPE O VALIDATION O A HEAVY ALL ................................................................................................................20

User Manual: ZCARE : Warning Wristband CLEODE page 7 of 22
. Presentation
ZCare is wrist watch ZigBee® to issue radio frequency alerts of type:
1. Manual alert by pressing the call button
2. all detection
3. Low battery detection
The figure shows the product:
.1 Main features
The main features are the following:
Réseau
Network
ZigBee® sécurisé Home Automation 1.2
ZigBee® secure Home Automation 1.2
Modes de
fonctionnement
Alerte manuel Manual alert
Détection de chute Warning fall
Géolocalisation dans un réseau ZigBee® avec routeurs CLEODE de type Vigilance
Geolocation in a ZigBee® network with C EODE routers of the Vigilance type
Acquittement Alerte
Acknoledgment
alert
Via aimant directement sur le wristband
Via magnet directly on the wristband
Alimentation
Power
Batterie rechargeable sans fil Li-Polymer
Battery i-Polymer (rechargeable with wireless charger QI compliant)
Warning light
Call button
Warning charge

User Manual: ZCARE : Warning Wristband CLEODE page 8 of 22
.2 Technical Caracteristic
BATTER E / BATTERY
Tension nominale
Nominal Voltage
+3.6V DC
Plage de fonctionnement
Voltage range
+3.0V to +4.2V DC
Type de batterie
Battery Type
Li-Polymer 150mAH
Type de chargeur
Charger Type
Chargeur sans fil compatible QI V1.2 (WPC)
Wireless charger QI (WPC) compliant
RF
Norme radio
Radio Standard
ZigBee® mode sécurisé
ZigBee® secure mode
réquence
Frequency
2.4GHz
Puissance de sortie
Output power
<10dBm
Sensibilité
Sensibility
-97 dBm
Antenne
Antenna
Interne
Internal
Approbation
Approval
Conforme à la norme radio ZigBee®
Conforms to radio standard for ZigBee®

User Manual: ZCARE : Warning Wristband CLEODE page 9 of 22
ENV RONNEMENT / ENV RONMENT
Protection
Environmental protection
Boitier IP65 : pas de pénétration de poussière, protégé contre les jets d'eau à basse
pression provenant de toutes les directions
IP65 enclosure: no ingress of dust, protected against low pressure jets of water from
all directions
Température d’utilisation
Operating temperature range
-20°C to +70°C ambient
Température de stockage
Storage temperature range
-40°C to +80°C ambient
MECAN QUE / MECHAN CAL
Dimension
Overall dimension
55x46x17 mm
RoHS RoHS 6
F AB L TE / REL AB L TY
Durée de vie
Lifetime
>5 years @ 25°C
MTB >60,000 hours @ 25°C

User Manual: ZCARE : Warning Wristband CLEODE page 10 of 22
. Quick start
1) Proceed the peering of the wristband (for more details, look at chapter Peering III.2)
2) Activate functions of the wristband (for more details, look at chapter Configuration IV.1)
3) Shift in regular mode (for more details, look at chapter Configuration III.3)
4) Manage the warnings realise (for more details, look at chapter Configuration 0)
5) Refill the wristband (for more details, look at chapter Configuration IV.5)

User Manual: ZCARE : Warning Wristband CLEODE page 11 of 22
. mplementation
.1 Cycle of operating mode
Wristband ZCare can be positionned in 3 functioning modes:
1. Standby mode: the wristband ZCare doesn’t manage ZigBee® communication neither the calling and
falling functions
2. Mode Config : the wristband ZCare is under maintenance, included in ZigBee® Network and available. The
call and fall functions stay inactive
3. Standard mode: the wristband ZCare is integrated in the ZigBee® Network and available. The call and fall
functions are activated according to the layout done during the maintenance.
Cycle of working periods is the following:
Fig 1 : Cycle of working period
In the firs commissioning, le wristband ZCare is in Standby mode and and is never been
paired to a ZigBee® network.
Fig 2: nter mode switching procedures

User Manual: ZCARE : Warning Wristband CLEODE page 12 of 22
.2 Pairing in a ZigBee® network
To integrate a ZCare product in an existing ZigBee® network existant, proceed as folows:
Fig 3 : ntegration procedure in the ZCare product in a ZigBee®network
.2.1 Procedure for a first use
1) ZCare product must be initialy in Standby mode: for a first use
2) Open the ZigBee® network pairing windows in which the Zcare product must be integrated (Cf. manual of
coordinator network)
3) Approach the magnet of the side of LED NWK : 
4) ZCare product fashes 2 times Red to report its research phase of ZigBee® network : 
5) Then the appairing done, the Zcare product reports its integration in the ZigBee®network in switching the
LED NWK in fixing red during 2 seconds : 
6) ZCare produtc then swithovers in configuration mode, it is reachable by devices of integration network
(POLL_RATE of (1) second)
Once configurated, it is recommanded to swith in standard mode to preserve battery.
.2.2 Procedure for a ZCare product integrated in the ZigBee® network
In that case, it is useful to erase settings network to allow parameters network in another ZigBee®network.
Figure 4 : Erasing ZigBee® network settings
1) ZCare must be initially in Standby mode : in function of the wristband Zcare, performs the useful
operations to switch in Standby mode(Cf. Cycle of mode of operation)
2) To approach the magnet on the LED NWK side: 
3) ZCare flashes 2 times Red to report the research phase of ZigBee® network: 
4) Push 10 seconds minimum on the call button of the Zcare to delete the settings network and obtain a new
setting of pairing: 
5) LED NWK quick flashes in red to inform the erasing network parameters: 

User Manual: ZCARE : Warning Wristband CLEODE page 13 of 22
6) ZCare gets in Standby mode and report itself to switch on the LED NWK in static orange during 2 seconds:

Once the network parameters have been erased, it is possible to integrate the wristband into a ZigBee ZigBee®
network in the same way as for a first use: see paragraph III.2.1.
.3 Swing procedure in Standard mode
To swing a ZCare in standard mode proceed as follow:
Fig 5 : Swing procedure in standard mode
Zcare must be first in standard mode: if necessary perform the previous procedures to arrive
at this state.
1) Approach the magnet on the LED NWK side then click on the call button : 
2) The ZCare flashes 2 quickly Red to signal new status (Standard mode) : 
Once is Standard mode, the ZCare is no longer reachable on the ZigBee® network.
However, it issues alarm notifications (manual warning, fall warning, and et battery
waring) at all devices which there is a configured binding, depending on its configuration
.4 Swiching Procedure in Standby mode
Standby mode allows to disabled all features of the Zcare and positions the wristband waiting mode :
1. The wristband falls asleep to preserve battery
2. No more features are enabled
3. The wristband is no longer reachable on the network

User Manual: ZCARE : Warning Wristband CLEODE page 14 of 22
To swing a Zcare in Standby mode proceed as follow:
Figure 6 : Swinging Procedure in Standard mode
1) The Zcare has to be first in Standard mode: if necessary perform the previous procedures to arrives at this
state
2) Approach the magnet on the LED NWK side then click on call button: 
3) The ZCare switches on LED NWK in fixe Orange during 2 seconds to inform its new state (Standby mode) :

.5 Procedure to switch in config mode
Config mode allows to configure the functions of the wristband (Cf. Chapter Software Interface V).
To switch in configuration mode, proceed as below (we consider here that the wristband is already associated to
the ZigBee® network) :
Figure 7 : Procedure to switch in config mode
1) The Zcare must be initially in Standby mode : if necessary perform the previous procedures to reach this
state
2) Approach the magnet to the LED NWK side: 
3) The ZCare flashes 2 times Red to signal its search phase to the ZigBee® network: 
4) After pairing the Zcare signals its reintegration in the ZigBee® network by lighting the LED NWK in solid
red during 2 seconds : 
5) The ZCare switch in configuration mode, it is reachable by the devices of the integrated network
(POLL_RATE one (1) second)

User Manual: ZCARE : Warning Wristband CLEODE page 15 of 22
V. Proceedings
V.1 Activate/Desactivate fonctionnalities of wristband
Two main functions can be active/desactive on the wristband:
1. Management of emergency calls
2. Management of fall detections
V.2 Management of emergency calls
Activation/desactivation of the management of emergency calls is done via the attribut ManualFunction of the
cluster Care Configuration (Cf. paragraph V.2.2.6)
To activate the management of emergency call, put the attribute at 1
To desactive the management of emergency call, put the attribute to 0
By default, this feature is activated  the attribut ManualFunction is set by default to 1.
To modify the value of this attribute, it is necessary to switch the wristband in config
mode : Cf. paragraph III.5
When an emergency call is sent off by pushing on the call button, the wristband inform that the call has been
seen by flashing during 2 seconds the LED NWK in red
V.3 Management of falls detections
Activation/desactivation of the management of falls detactions is done via the attribute FallFunction of the cluster
Care Configuration (Cf. paragraph V.2.2.6)
To active the management of falls detection, put the attribute to 1
To desactive the management of falls detection, put the attribute to 0
By default, this feature is desactivated  the attribute FallFunction is set by default to 0.
To modify the value of this attribute, it is necessary to switch the wristband in config
mode : Cf. paragraph III.5
When a fall is detected by the wristband Zcare, the wristband inform that an alert has been done in flashing 2
seconds the LED NWK in red.

User Manual: ZCARE : Warning Wristband CLEODE page 16 of 22
V.4 Settlement
To settle an emergency fall or an emergency call direct to the wristband via a magnet.
Proceed as follow:
Figure 8 : Settlement of emergency on ZCare wristband
1) Approach a magnet near the wristband LED NWK side
2) The wristband show the settlement by flashing the LED NWK in green color during 2 seconds
3) The status change notification is immediately issued to cluster IASZone subscribers
If this procedure is applied to a wristband Zcare which is not in emergency, LED NWK
doesn’t switch on in green color. None notification of change status will be done by the
wristband ZCare.
V.5 Wristband loading
Wristband ZCare is loading by a standard wireless charger QI V1.2.
Proceed as follow:
1) Put the wristband on the loading place.
2) The wristband signal the activation of the charging function in switching the LED POWER in fixed green
3) As soon as the battery is loaded the la LED POWER switches off
When the wristband is positioned on the wireless loading base and when the charge is in
progress, the wristband doesn’t communicate anymore with the paired network.
When the charge is finished, the wristband goes automatically in Standby mode,
To put it on again, it is necessary to switch in Config mode (Cf. paragraph III.5). The
wristband will automatically switch in Standard mode in 3 minutes. To restart it is
possible manually switch the wristband in Config mode to Standard (Cf. paragraph III.3).

User Manual: ZCARE : Warning Wristband CLEODE page 17 of 22
V. Software interface
V.1 Presentation
The wristband ZCare is ZigBee® pro compliant, and Home Automation 1.2 compliant ZigBee® Alliance. It has
IASZone application and manages 2 alarms :
1) A fall detection alarm
2) A manual press alarm
V.2 ZCare Application
The signaling of an alarm is done by means of a comand IASZone cluster.
V.2.1 Application Description
•Device ID : IAS Zone
•Endpoint number : 1
•Clusters :
Serveur Customer
Basic (0x0000) /
Power Configuration (0x0001) /
dentify (0x0003) /
Alarms (0x0009) /
AS Zone (0x0500) /
Care Configuration (0xFC0A) /
V.2.2 Clusters Description
The Clusters description and attributes managed by ZCare is as follow:
V.2.2.1Cluster Basic
Attribute Attribute D
ZCLVersion 0x0000
ApplicationVersion 0x0001
StackVersion 0x0002
HWVersion 0x0003
ManufacturerName 0x0004
Model dentfier 0x0005
DateCode 0x0006
PowerSource 0x0007
LocationDescription 0x0010
PhysicalEnvironment 0x0011
DeviceEnabled 0x0012
AlarmMask 0x0013
V.2.2.2Cluster Power Configuration
This cluster allows to config this low battery alarms and to have an information of the battery value. The attributs
follows are managed:
Attribute Attribute D
BatteryVoltage 0x0020
BatteryAlarmMask 0x0035
BatteryVoltageMinThreshold 0x0036

User Manual: ZCARE : Warning Wristband CLEODE page 18 of 22
V.2.2.3 Cluster dentify
This cluster is used to identify physically the ZCare in ZigBee® network. On writing a value in the attribute
IdentifyTime, the wristband will flash the LED NWK in red during the specified value (in seconds).
Attribute Attribute D
dentifyTime 0x0000
V.2.2.4 Cluster Alarms
This Cluster allows to manage the emergencies (like emergency for low batteries).
If you level of battery is too low, the attribute AlamCount goes at 1 and an emergency message is done.
Attribute Attribute D
AlarmCount 0x0000
V.2.2.5 Cluster AS Zone
This Cluster allows to inform, with the value of attribute ZoneStatus if it is an emergency fall or an manual
emergency as been detected. When emergency is detected, ZoneStatusChangeNotification, specific to the
cluster, is done on the network to the peripherals (Binding) to signal the new value of the attribute ZoneStatus.
Attribut Attribut D
ZoneState 0x0000
ZoneType 0x0001
ZoneStatus 0x0002
AS_C E_Address 0x0010
The attribute ZoneState allows to know if the wristband is enlisted in the ZigBee® network monitoring system: by
default there is none.
The attribute ZoneType identify the type of alarme managed. In the ZCare case, the value is 0x002C with an
emergency management type « Personal emergency device » who manage for emergency 1 the fall and the
emergency 2 emergency call.
The attribute ZoneStatus is an attribute type Bitmap as description as follow:
Bit Description Value Managed
0 Alarm1 : Emergency fall 1 : Alarmed
0 : Non alarmed
Yes
1 Alarm2 : Emergency call 1 : Alarmed
0 : Non alarmed
Yes
2 Tamper - No
3 Battery : battery 1 : Low Battery
0 : Battery OK
Yes
4 Supervision Notify - No
5 Restore Notify - No
6 Trouble - No
7 AC (mains) - No
8-15 Reserved -
Attribute IAS_CIE_Address specify the address where the order are generated by the server have to be sent.
V.2.2.6Cluster Care Configuration
Cluster allows to config the fall detection and emergency call features.

User Manual: ZCARE : Warning Wristband CLEODE page 19 of 22
The specific cluster is available by the manufacturer code 0x10B9.
Managed attributes as follows:
Attribute Attribute
D
Type Description
ManualFunction 0x0000 bool 0 : Emergency call management disabled
1 : Emergency call management actived
Value manufacture : 1
FallFunction 0x0001 bool 0 : all detection management disabled
1 : fall detection management actived
ThresholdFreeFall 0x0100 uint8 ree fall detection threshold (62.5mg/LSB).
The acceleration on all axes is compared to this value to determine a free fall.
. Value between 0x05 and 0x09 (300mg à 600mg) is recommended
Value manufacture: 0x09
TimeFreeFall 0x101 uint8 Temporal threshold of characterization of a free fall (5ms/LSB)
This is the minimum time during which freefall detection is detected. A value between
100ms and 300ms is recommended (0x14-0x46).
Value manufacture: 0x15
Threshold nactivity 0x0102 uint8 Threshold of characterization of inactivity (62.5mg/LSB)
Value manufacture: 0x03
ThresholdDeltaVectorSum 0x0103 uint16
Characterization value of a position change:
With characterized by the difference of acceleration of an axe between the
beginning of detection of the free fall and the end of the fall and g = 0x
Example: 0x7D70 correspond to a difference of place of
Then, more ThresholdDeltaVectorSum ist low less the position change is think about
by the algorithm of fall detection. A threshold of value 0x0000 nn long takes count of
the finale position of the wristband.
Default value: 0x01 4 (500) 
NoMovementTime 0x0104 uint8 Characterization of idle time after a fall in seconds.
Value between 0 et 10s is recommended
A value 0s takes account of types of fall
A value of 10s takes account only the heavy falls (the person is unconsciente and
doesn’t move)
Default value: 0x00  take account of type of falls
ApplyButtonTime 0x0105 uint16 Time threshold for taking into account pressing the emergency
call button in milliseconds
Default value: 0x C8 (200ms)
Taking account the absence of move after the fall detection is interpreted as follow by the algorithm of the ZCare:
1) If attribute NoMovementTime = 0 : the fall is directly validated, an order type
ZoneStatusChangeNotification is done with alarm1
2) If attribute NoMovementTime > 0, the algorithm will look for a tomporel window of (NoMovementTime *
1.5) seconds a period of inactivity of NoMovementTime seconds.
a. If a none activity is detected then an order type ZoneStatusChangeNotification is donce with an
alarm1
b. If not, the fall is not detected, it is considerate that the person who has potentially fall can use the
emergency fall button if necessary.

User Manual: ZCARE : Warning Wristband CLEODE page 20 of 22
Fig 9 : Principe of validation of a heavy fall