ClimateMaster trilogy 45 q-mode series User manual

Trilogy®45
Q-Mode®(QE) Series
VARIABLE SPEED
HORIZONTAL VERTICAL AND DOWNFLOW
EARTHPURE®SYSTEMS SIZES 0930–1860

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Trilogy®45 Q-Mode®(QE) Series
ClimateMaster: Declare your personal energy independence.

Trilogy®45 Q-Mode®(QE) Series
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Residential Products Technical Guide
What’s NewWithTheTrilogy®45 (QE)?...........................4-5
iGate®Web-Enabled Communicating Controls..................6
Q-Mode®...................................................................................................7
iGate® ClimaZoneTM.............................................................................8
iGate® Connect.......................................................................................9
Trilogy®PC ServiceTool.................................................................10
Internet Dealer Portal......................................................................12
iGate®SmartTank..............................................................................14
vFlow®InternalVariableWater Flow Control....................15
Design Features...........................................................................16-17
Unit Model Key....................................................................................18
AHRI/ISO/ASHRAE 13256-1......................................................19
Reference Calculations & Legend.............................................20
Entering Air Correction Factors.................................................21
Performance Data......................................................................20-37
Table of Contents
Physical Data.........................................................................................38
Dimensions —Vertical Upflow ........................................39-40
Service Access —Vertical Upflow...........................................41
Dimensions —Vertical Downflow .................................42-43
Service Access —Vertical Downflow....................................44
Dimensions — Horizontal ...................................................45-46
Service Access — Horizontal......................................................47
Electrical Data.......................................................................................48
Standard ElectricalWiring Diagram.........................................49
ECM Blower Performance Data................................................50
Pump Curves Data............................................................................51
Auxiliary Heat Ratings.....................................................................52
Auxiliary Heat Electrical Data.....................................................52
Accessories,Options, andWarranty........................................53
Revision History..................................................................................56

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Trilogy®45 Q-Mode®(QE) Series
ClimateMaster: Declare your personal energy independence.
Ultimate in Comfort, Humidity Control and Low
Sound Levels
In addition to efficiency, theTrilogy®Q-Mode®delivers unsurpassed
comfort and humidity control by precisely matching capacity to the
heating and cooling load while also operating at very low sound
levels.It provides better humidity control compared to any system
in the market by controlling the air coil temperature,modulating the
variable speed fan,and running longer to increase moisture removal.
iGate®Advanced
Monitoring and Diagnostics
On the Web
Trilogy®Q-Mode®isTHE MOST
INTELLIGENT residential unit in the market with Advanced
Monitoring and Diagnostics.The communicating control monitors
unit operation from 15 sensors in the unit to display operation,
faults and possible causes in PLAIN ENGLISH.
If a fault occurs,the homeowner will
first see a“Service Needed”on the
thermostat, along with dealer name/
phone number,fault condition and
possible causes.The homeowner can
then relay this information to their
dealer and the dealer can access the real-time operating
information on a web portal and make configuration
adjustments from the web.The unit can be configured and diagnosed
from the thermostat or using a laptop service
tool as well.
If the issue requires the dealer’s attention,the dealer can put the
thermostat in Installer Mode in order to:
1. Obtain the fault description and possible causes.
2. Read the conditions ATTHETIME OFTHE FAULT across all
aspects of the unit (water circuit,refrigerant circuit and air
circuit) to determine the cause.
3. Manually operate the unit,from the thermostat or laptop
service tool,to isolate the issue.
The system electronically measures,calculates and displays:
1. Refrigerant circuit:
a. Superheat,Subcool
b. Suction pressure/temperature, discharge pressure/temperature,
refrigerant temperature at entering / leaving the source coil
and air coil
c. Compressor speed
d. Electronic ExpansionValve operation
2. Water circuit / loop
a. Entering/ Leaving water temperature
b. Water flow rate
c. Loop pressure
d. Internal Pump speed
3. Air section
a. Airflow CFM and blower RPM
b. Leaving air temperature
4. Other information
a. Internal pump speed
b. Entering/ Leaving hot water
What's New with ClimateMaster'sTrilogy®45 (QE)?
OVERVIEW
Trilogy®45 Q-Mode®is the next revolution in residential energy
efficiency and will set ClimateMaster dealers in a class of their own in
the home heating and cooling market.It is the first geothermal heat
pump ever certified by AHRI to exceed 45 EER and is 47% more
efficient than any other geothermal heat pump available today.
Trilogy®Q-Mode®far exceeds the capabilities of any other HVAC
unit on the market today with the four significant differentiators:
1. The fully variable system exceeds 45 EER (highest in
industry),driven by a variable speed compressor, fan and
pump (theTrilogy).
2. Q-Mode®technology, the only system that provides year-
round full-time domestic water heating,along with space
heating and cooling to further reduce operating costs.
3. The MOST INTELLIGENT system in the residential industry
with Advanced Monitoring and Diagnostics.The
communicating control monitors smart sensors across the
unit to display operation,faults and possible causes in PLAIN
ENGLISH on the thermostat, laptop software tool and on a
web portal.
4. Web-enabled configuration and diagnostics not
only provides dealers to web access theTrilogy®'s real-time
operating data and fault information, but,also make changes
to configuration of the unit from any web-enabled computer
or tablet.
TheTrilogy®Q-Mode®is a packaged water-to-air system that far
exceeds ENERGY STAR®Tier 3 efficiency levels,allowing this unit
to qualify for the uncapped 30% federal geothermal heat pump tax
credit through 2016. Trilogy®is available in two models, with the
capacity range of the first model between 9K–30K and the second
model between 18k–60k BTUH.
FEATURES
Ultra-High Efficiency
The revolutionary newTrilogy®utilizes variable speed technology
matched with communicating controls and a micro-channel air coil to
deliver the highest efficiency (44 EER+) in the industry.It also delivers
an extremely wide range of heating and cooling capacities, with the
ability to perfectly match loads to as low as 30% of maximum,thus
delivering ultra-high efficiency and low operating costs.Due to the
wide range of operation, it can also completely eliminate the use of
auxiliary heat even in far Northern climates.
Q-Mode®
Hot water is a significant portion (18%) of the energy use of a
residence.Beyond the 45 EER space cooling efficiency,Trilogy®
Q-Mode®further delivers lower operating costs by providing year-
round,full-time domestic water heating (at 300% efficiency) along
with space heating and cooling.It’s the only system on the market
that delivers all four modes (Q-Mode®)—space cooling,space
heating,hot water generation while space cooling and dedicated
hot water. Bottom line: It’s even more operating cost savings for
homeowners.
CONNECT

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Residential Products Technical Guide
iGate® ClimaZone™
This optional addition to theTrilogy® 45 Q-Mode® is a zoning
system (AZC06CAR) that allows a single unit to be controlled by
multiple iGate® Connect thermostats,conditioning the home in
smaller zones instead of a single large zone.TheTrilogy® system
accommodates six zones with a single zone panel or up to twelve
zones with the addition of a second panel.With zoning a home
is more comfortable and the HVAC system more efficient by
directing conditioned air only when and where it is needed giving
the homeowner complete control over their cooling and heating.
System configuration and diagnostics are available via theTrilogy®
PC service tool.
PC / Laptop Service Tool
To help crunch all the operating and fault data coming out of the
Trilogy®unit,ClimateMaster offers a PC/laptop tool to configure
and diagnose the system.PC/laptop loaded with the software plugs
in to the EXM board using an optional cable to help download and
analyze the data.
iGate®Web-Enabled Configuration and Diagnostics
Trilogy®Q-Mode®has industry-exclusive two-way communicating
controls,which allow for communication between smart
components/sensors,the board,and the web-enabled
thermostat. For installing and servicing contractors,this means
unprecedented ease of setup and troubleshooting
through the thermostat and
through the dealer portal
on the internet.The unit uses
this technology to monitor every
aspect of system operation to ensure peak performance.This unit is
so advanced,it requires
minimal configuration at start up and it easily tells the homeowner/
contractor if something is wrong.
Digital Communicating Control Features:
• Communicating interface to compressor,web-enabled
thermostat, fan motor and geo source pump
• Comprehensive setup and diagnostics via system thermostat,
PC service tool,and the internet
• High pressure,loss of charge, freeze and condensate overflow
protection
• Intelligent fault retry with history retention
• Service tool port for optional setup and diagnostics at unit
• Auxiliary relay outputs for accessory connections
Thermostat interface:
Configure / setup:
• Minimum setup required as the unit self-adjusts air and
water flow to demand
• Accessory configuration
• User-configurable utility demand reduction
Monitor (displayed on thermostat):
• Blower CFM, air temperature and RPM
• Water entering/leaving temperature,loop pressure and
flow (GPM),geo source pump speed
What's New with ClimateMaster'sTrilogy®Q-Mode®?
• Refrigerant pressure/temperature (at compressor suction/
discharge, at Air coil,at water coil)
• Calculation and display of SuperHeat,SubCool
Diagnose (on thermostat):
• Fault description, possible causes
• System status at time of fault (all temperature,pressure,flows)
• Diagnostic display of system inputs,outputs, and
configuration settings at thermostat
• Immediate manual control of EXM outputs at
thermostat for rapid
troubleshooting
Internal Variable Water-
Flow Control
TheTrilogy®Q-Mode®offers integrated variable speed source
control for ground loop geothermal applications, which includes:
three-way flush valves and ports, expansion tank,high efficiency
variable-speed pump,transducers and a communicating system to
display this information. The system provides optimal geothermal
source flow to maximize overall system efficiency and performance
for each operating mode.
Installers can now directly connect the source loop to the unit,which
decreases the labor involved with installing a bulky external pumping
module.The variable speed pump,part of the“Trilogy” system,
also provides homeowners significant operating cost savings by
consuming fewer watts than fixed speed external pumping modules.
As vFlow matches flow to the unit operation and theTrilogy®unit
operates at lower speeds most of the time, the savings from vFlow
on theTrilogy®are even greater thanTranquility®two-stage units
with vFlow.
Other new features include, flow & temperature and pressure
& temperature transducers for
monitoring the source water.These
allow more accurate loop water
measurements and allow for easier
troubleshooting of source loop
issues.
Dealer-Friendly Cabinet
and Swing-out Control
The cabinet forTrilogy®Q-Mode®has been designed with the
dealer in mind.A unique swing-out control box and thoughtful
internal layout allow nearly all servicing from the front access
panel.For items requiring access from other sides, just three more
panels give a dealer full access to any component in the unit.The
low voltage panel can even be quickly pulled off the hinges and
removed. Harness connections make controller replacement a
snap.
Of course,majority of the unit troubleshooting can be done at the
thermostat, web portal or using the PC/laptop service tool, keeping
the technician out of tight spaces.Since geothermal source functions
are integrated within the cabinet, there is no additional space
required for bulky external pumping modules.
CONNECT

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Trilogy®45 Q-Mode®(QE) Series
ClimateMaster: Declare your personal energy independence.
iGate®Information gate-
way to monitor, control
and diagnose your system
– on the internet through a
computer or mobile device
TheTrilogy®45 Q-Mode®is equipped with industry-first, iGate®
Connect –Web-enabled Information Gateway – a 2-way commu-
nicating system that allows users to interact with their geothermal
system in plain English on the thermostat / internet AND delivers
improved reliability and efficiency by precisely controlling smart vari-
able speed components.iGate®makes theTrilogy®Q-Mode®series
easiest geothermal products to install and service.
Monitor/Configure—Installers can configureTrilogy®units from
the thermostat, PC service tool or dealer portal on the internet,
including max/min unit capacity, airflows,water ΔT,etc. Users can
look up the current system status: temperature sensor readings and
operational status all 15 sensors and resulting performance informa-
tion,in plain English on theAWC99 thermostat,PC Service tool or
dealer portal on the internet.
Precise Control—The new EXM board enables intelligent,2-way
communication between the EXM board and smart components like
the communicating thermostat,fan motor,Compressor,Electronic
ExpansionValve and water pump. The Intelligent EXM board uses
information received from the smart components and sensors to
precisely control operation of the variable-speed fan,compressor and
water pump to deliver the highest efficiency,reliability and increased
comfort.
iGate®Web-Enabled Communicating Controls
Trilogy®iGate®System
Diagnostics—iGate®takes diagnosing geothermal units to the
next level of access and simplicity,by providing a dashboard of system
and fault information, in plain English,on the iGate®Connect ther-
mostat,PC service tool and the dealer portal on the internet.iGate®
ServiceWarning warns the homeowner and dealer of a fault and
displays fault descriptions by email and possible causes and current
system status on the dealer portal on the internet. In iGate®Service
Mode,the service personnel can access fault descriptions, possible
causes and most importantly,conditions (temp, flow,i/o conditions,
configuration) at the time of the fault and at the time of the call.
Manual Operation mode allows the service personnel to manually
command operation to help troubleshoot specific components.With
the iGate®communicating system,consumers and contractors have a
web-enabled gateway to system information never before available.
CONNECT

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Residential Products Technical Guide
Q-Mode®
The industry’s first and patent pending Q-Mode®delivers four
modes of operation to deliver the highest efficiencies across
all AHRI rating points.
Q-Mode®(4-modes) include:
• Space Cooling
• Space Heating
• Hot water while space cooling
• Hot water only operation
What makes Q-Mode®unique and patent pending is it’s
ability to heat hot water during cooling AND ability to
generate hot water while not space heating/cooling to deliver
year-round, full-time, on-demand hot water.
Particularly impressive is the fact that in hot-water during
cooling mode, the heat from the home is transferred to
the tank and NOT to the loop. It’s free space cooling while
heating water.
High Pressure Vapor
High Pressure Liquid
Low Pressure Liquid
Low Pressure Vapor
Inactive
DHW
(With Heat from
Ground Loop)
HWG Braze Plate
Reversing
Valve 1
Reversing
Valve 2
Compressor
Microchannel
Air Coil
Loop
Braze Plate
EEV 1
EEV 2 Check
Valve
Check
Valve
Check
Valve
Fan
While Trilogy®’s 45 EER and 5.1 COP are impressive, what
sets it in a league of its own is the ADDITIONAL savings
of full time hot water produced by the heat pump at up to
5.0 COP. This results in over 80% savings in hot water
production vs. an electric water heater and 50%+ savings vs.
the next best heat pump.

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Trilogy®45 Q-Mode®(QE) Series
ClimateMaster: Declare your personal energy independence.
iGate®ClimaZoneTM Zoning Panel
iGate®ClimaZone is the the zoning panel used with the Trilogy Q-mode System and the iGate Thermostat.
Features
• Designed for use with Trilogy Q-Mode System
• Compatible with new and existing Trilogy systems
• One unit accommodates up to six zones with a single zone
panel or up to twelve zones with two zone panels
• Each zone may have up to 3 dampers (purchased
separately)
• iGate Connect thermostat controls each zone and provides
internet-connected communications
• System configuration and diagnostics available via
ClimateMaster Trilogy PC Service Tool
Application Flexibility
Zoning Components
• iGate ClimaZone Zone Panel – up to 2 per Trilogy system
• iGate Connect Thermostat – 1 per zone
• Zone Damper – up to 3 per zone
• Transformer – for damper and thermostat power
• Trilogy PC Service Tool Outdoor Temperature Sensor
• Indoor Remote Temperature Sensor
• Wall Mounted Remote Indoor Temperature sensor
iGate
monitor. control. diagnose.

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Residential Products Technical Guide
iGate®Connect
Web-Enabled Home Thermostat
• Communicates personal settings and
reminders through the iGate®communication
system
• Easy to use, full color, high resolution interface
• Receives notification for routine maintenance
• Sleek, intuitive button control
• Secure internet connection keeps your
information private
• Contains Trilogy®unit model, serial number
and dealer contact information
• Service and system performance information
is stored in the thermostat, increasing the
accuracy of diagnosis
iGate®Connect features a variety of ways to access and control your Trilogy®Geothermal Heating and Cooling System.
Web Portal Accessible Any Time, Any Where
• Remote login from anywhere, anytime from
any device and adjust settings
• Set personal schedule by day, week or month
including those times when you will be away
from home for vacation or business
• Information is remotely available (if you wish)
to your dealer through a dealer portal for
remote troubleshooting and diagnosis.
• Secure internet connection keeps your
information private
• Access your thermostatAndroid and iPhone
mobile apps
CONNECT

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Trilogy®45 Q-Mode®(QE) Series
ClimateMaster: Declare your personal energy independence.
Trilogy®PC ServiceTool – Exclusively Available onTrilogy®Q-Mode®
To help utilize the con-
siderable data generated
by the Trilogy®Q-Mode®
and make configuration,
monitoring and diagnostics
easier, ClimateMaster has
developed the Trilogy®
Service Tool for PC.
The service tool software
installs on a PC / laptop.
Connect the PC to the EXM board in the Trilogy®using the
cables from service tool kit ASVCTOOL01.
From the software you can:
1. Update the software on the EXM board using the boot-
loader.
2. Configure, diagnose and manual operation of the
Trilogy®from the service tool.
Configuration:
The service tool software includes three pages of configura-
tion data for your Trilogy®and the following are values that
can be configured on these pages:
1. Equipment
a. Unit family, blower type, loop config
b. Loop delta T; single/parallel;Anti-freeze
c. Capacity: Min/Max Cool/Heat
d. Airflows
e. Serial # updates
f. Hot water delta T
g. Aux. heat operating mode
2. Thresholds (limits)
a. Cooling + Hot-Water %
b. Cooling + Hot-Water offset
c. Heating + Hot-water cutout
d. Heating + Hot-water cutout offset
e. Cooling-Dehumid cutout
f. Anticipator
g. Compressor ASCD minutes
Thermostat
and WXM
Connection
Fault and
Status LEDs
Connect PC tool
cable here EXM

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Residential Products Technical Guide
3. Service mode/ clear fault history
a. Enter service mode
b. Manual operation:
c. Operating mode
d. Target airflow
e. Loop pump speed
f. Hot water pump speed
g. Clear Fault History
Diagnostics / REAL-TIME operating data:
The service tool software includes five pages of configuration
data for your Trilogy®and you can get all 39 readings and 8
calculated values in REAL TIME from the EXM board. The
following are values that can be viewed on these pages:
1. Calculations
a. Discharge Superheat
b. Suction Superheat
c. Subcooling
d. HR/HE
e. Loop Pump Watts
f. Hot Water GPM
g. Hot Water Pump Watts
h. Current % Capacity
2. Sensor values
1. Space Temp
2. Space Humidity
3. Upper Hot Water Tank Temp
4. Lower Hot Water Tank Temp
5. Discharge Pressure
6. Discharge Temp
7. Suction Pressure
8. Suction Temp
9. Hot Water Liq Temp
10. Air Coil Liq Temp
11. Air Coil Vap Temp
12. Loop Water Coil Liq Temp
13. Loop Water Coil Vap Temp
14. Loop Entering Water Temp
15. Loop Leaving Water Temp
16. Loop GPM
17. Loop Pressure
18. Loop Pump Speed
19. Loop Pump Return
20. Hot Water Entering Water Temp
21. Hot Water Leaving Water Temp
22. Hot Water Pump Speed
23. Hot Water Pump Return
24. Fan CFM
25. Fan RPM
26. Fan Watts
27. Leaving Air temperature
28. Target Compressor Speed
29. Compressor Current
30. Inverter Current
31. Inverter DC Bus Volt
32. Inverter Sink Temp
33. Compressor Watts
34. Electronic Expansion Valve1 Step
35. Electronic Expansion Valve2 Step
36. Reversing Valve1 Status
37. Reversing Valve2 Status
38. Ambient Cabinet Temp
39. EXM Control Voltage
40. Dip switch status
Fault Codes
The service tool software includes five pages of data for ev-
ery fault code and saves up to 5 fault codes. You can get all
39 readings and 8 calculated values in AT TIME OF FAULT
from the EXM board.
Trilogy®PC ServiceTool – Exclusively Available onTrilogy®Q-Mode®

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Trilogy®45 Q-Mode®(QE) Series
ClimateMaster: Declare your personal energy independence.
Internet Dealer Portal
ClimateMaster has taken the convenience of monitoring, configuring and diagnosing the Trilogy®to the next level by making all
unit operating information available on the internet through the dealer portal.
The dealer portal is your gateway to all your iGate®Connect thermostats.
Configure
Change settings of 25 adjustments in the Trilogy®
– from the INTERNET! These adjustments
include:
• Airflow (min/max for every mode)
• Capacity (min/max for every mode)
• Delta T (cooling, heating and hot water)
• Blower off delays
• Compressor short cycle time
• Loop pump – single unit or multiple on
one loop (parallel)
• Hot water “cutout” (give priority for space
cooling / heating)
• Aux heat deadband
Monitor
Monitor 47 diagnostic data points – real time. The
system also stores data at 5 minute increments for
the last 3 days of operation.
Examples of data available on the dealer portal is:
• Superheat / subcool
• HE/ HR
• Current compressor % capacity
• Loop entering and leaving water tempera-
ture; Loop flow (GPM); Loop pressure
• Refrigerant temperature at
• Air coil
• Loop water coil
• Hot water coil (liquid only)
• Compressor suction + discharge tempera-
ture and pressure
• Loop pump speed, return and watts (watts calculated)
• Fan CFM, RPM and watts; Leaving air temperature
• Compressor speed, current, inverter current, inverter sink temp, compressor watts, EXM control voltage
• iGate®smart tank upper and lower element temperature; hot water pump GPM and watts
• Expansion valve step and reversing valve status
• Cabinet ambient temp

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Internet Dealer Portal
Diagnose
Last 5 fault codes and operating condition are
saved on the EXM and communicated to the
dealer portal. You can then reference the trouble-
shooting smart phone app (see section below) to
find possible causes and instructions on fixing the
issue.
Smart phone App
The Climatemaster Trilogy®Troubleshooter allows
GeoElite service technicians access to the latest,
web-based information* on any of the 90+ pos-
sible fault causes, as well as troubleshooting tips
and possible solutions for the Trilogy®Q-Mode®
Variable Speed heat pump.
The Trilogy®Troubleshooter uses a companion application, the Thermister Calculator (T-Calc is a separate download), so that
technicians can quickly convert between temperatures and resistance to troubleshoot temp sensors.
* Internet/Data connection required to access fault informationThe Android app is available at: https://play.google.com/store/
apps/details?id=appinventor.ai_soward_dane.Trilogy_Troubleshooter
Troubleshooting App Thermistor Calculator

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Trilogy®45 Q-Mode®(QE) Series
ClimateMaster: Declare your personal energy independence.
iGate®SmartTank
iGate®Smart Tank communicates with the geothermal heat pump
through the Trilogy®Q-Mode®iGate®Gateway.
Water temperature sensors continuously monitor water temperature
and communicate this information to the heat pump. When water
temperature falls below preference settings, the heat pump will generate
hot water.
Titanium heating
elements for long life
and superior corrosion
resistance.
Inlet port for incoming
water from the heat
pump.
Full port ball vale for fast
water drainage.
Brass temperature and pressure relief valve.
Polyethylene outer jacket is “car bumper tough”.
Two and-a-half inch
insulation for reduced
stand-by heat loss.
Seamless polybutene
tank is impervious
to rust.
Bowl-shaped bottom
for more complete
sediment draining.
Side cut-away view of the iGate®
Smart Tank
The iGate®Smart Tank is the geothermal heating and cooling industry's first communicating storage tank.

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vFlow®Internal Variable Water Flow
Industry-first, built-in vFlow®replaces a traditionally inefficient,
external component of the geothermal system (watemr
circulation) with an ultra-high-efficient, variable speed,
internal water flow system. This saves homeowners 70-80%
on operating water circulator vs traditional single speed
pump systems. It saves installers time and labor by avoiding
installing bulky external flow centers or flow regulators. Multi-
unit installations are also much simpler with vFlow®systems,
as the units automatically adjust water flow across the system.
vFlow®is enabled by iGate®, which facilitates intelligent
communication between the thermostat, DXM2 control,
sensors and internal water pump to make true variable water
flow a reality.
vFlow®delivers three main benefits:
1) Easier and quicker unit installation as the flow control is
built in to the unit.
2) Superior reliability by varying the water flow to deliver more
stable operation.
3) Higher cost savings by varying the flow (and pump watt
consumption) to match the unit’s mode of operation.
Internal components
Trilogy®45 can be
installed more easily
and compactly than its
predecessors because
water-flow components
are internal to the unit.
It also saves installing
contractors labor and
time by eliminating the
need for an external
flow regulator or a
bulky external pumping
module. Included are variable-speed pump, flushing ports,
3-way flushing valves, and expansion tank.
Variable flow
vFlow®technology enables variable water flow through the
unit, with the DXM2 control adjusting the pump speed to
maintain an installer-set loop ∆T. By controlling the water
flow, the system is able to operate at its optimal capacity and
efficiency. vFlow®provides a lower flow rate for part load where
units typically operate 80% of the time and a higher, more
normal flow rate for full load operation.
vFlow®InternalVariableWater Flow Control
193
74
430
Pump
Watts
3 Ton
System 4 Ton
System
External
Pump
96
448
141
5 Ton
System
Variable speed pump
delivers variable water-flow,
controlled by DXM2 control,
based on loop water ∆T.
Energy Savings with water circulation control
Units with vFlow®deliver higher operating cost savings by
varying the water flow to match the unit’s operation (ex: lower
water flow when unit is in part load operation). Lowering the
flow results in lower energy consumption by the water pump
(=higher cost savings) in vFlow®units (whether internal or
external pump).
In closed loop applications, using vFlow®with an internal
variable-speed (ECM) flow controller, the ECM pump uses
fewer watts than a fixed speed (PSC) pump, even at full load
(see chart). The ECM pump excels in energy savings in part
load, saving 70–80% watts compared to fixed speed pumps
(see chart). The ECM pump can operate with independent
flow rates for heating and cooling, further saving even more
energy.

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Trilogy®45 Q-Mode®(QE) Series
ClimateMaster: Declare your personal energy independence.
TheTrilogy®45 Q-Mode®Series is a fully variable system with
abundant features and ultra-high efficiency.
Application Flexibility
• Two Capacities 0930 and 1860 (modulates between 9K - 30K or
18K - 60K Btuh)
• Fully variable/modulating system.Set your desired capacity within
capacity range and the unit modulates to hold that capacity
across the ENTIRE operating range.
• Entering water temperature operation range (20-120°F EWT)
and flow rates as low as 1.5 gpm per ton
• Q-Mode®allows for four modes of operation to deliver the
lowest operating cost in the industry.
• Upflow,downflow,and horizontal right or left return
• Internal (upflow and downflow only) electric heat unit (optional)
designed for easy field installation.
• Optional external (horizontal units) electric heat unit designed
for easy field installation
• Web-enabled remote access on internet:
• Homeowner can set setpoints,schedules, vacation,etc. from a
smartphone/computer.
• Dealers can remotely troubleshoot and diagnose units from
anywhere through a smartphone, computer or mobile device.
• Exceeds the federal requirements for 30% tax credit on
installation costs
• Standard pre-installed 2" filter frame with 2" high performance
MERV 11 pleated air filter
• Integrated vFlow®allows a cleaner, compact installation and saves
time in installation
Operating Efficiencies
• Exceeds ASHRAE 90.1 and Energy StarTier 3 efficiency levels
• EarthPure®HFC-410A zero ozone depletion refrigerant.
• Rugged and highly efficient Mitsubishi variable speed compressor
(0930 system includes rotary,1860 system includes scroll)
provides ultra-high efficiencies and unsurpassed comfort.
• Full-time,on-demand hot water generation in (1) cooling mode and
(2) hot water mode for up to 80% savings on hot water heating.
• Brazed plate water-to-refrigerant heat exchangers deliver higher
efficiencies in smaller sizes.
• Next generation all aluminum microchannel air coil for high
efficiency
• Large low RPM blowers with variable speed ECM fan motors
provide quiet,efficient air movement with high static capability.
Installer electronically selectable ECM air flow provides the
ultimate in comfort optimization.
Service & Installation Advantages
ClimateMaster’sTrilogy®45 Q-Mode®series incorporates features
that are industry firsts,which make it extremely easy to install:
• Ease of installation:
1) vFlow®- with the industry exclusive features,these units
are ready to install out of the box with no requirement for
external pumps, expansion tanks,or valves for the ground
loop,removing a lot of the complexity of installation.
2) Web-enabled iGate®: Full digital controls that communicate
with the thermostat which allows all unit configuration from
the thermostat, PC service tool connected to the unit or
through the dealer portal on the internet… the easiest
installation setup for any level of installer.Far simpler than the
use of dip switches on the unit control board.
• Trilogy®45 only requires 4 wires between the communicating
thermostat and the unit.Others require up to 9 or 14 wires for
full functionality.This is achieved by leveraging the full power of the
microprocessor on the control.
• Internal variable speed circulator includes an internal check valve for
multiple unit/ shared loop installations.
• The communicating EXM control board diagnostic and
communicating thermostat features allow web-enabled iGate®
Connect access to performance information on thermostat, PC
service tool or dealer portal on internet.
• The two-section swing-out and removable control box design
provides wide-open service access to the compressor section.
Multiple unit access panels allow technicians to access any side of
the cabinet.Service friendly highly accessible high/low refrigerant
pressure ports are located on a service bracket at the front of the
unit.No other product / manufacturer in the geothermal segment
offer this convenience.
• An innovative two-section electrical control box design that tucks
the stationary line voltage components safely behind a swing-out low
voltage control panel to provide clear service access through the
front of the unit. The low voltage panel can even be quickly pulled
off the hinges and removed. Harness connections make controller
replacement a snap.
• ¾”MPT condensate connection directly from condensate drain pan
eliminates internal plastic drain tubing that is subject to clogging and
avoids the need for a fitting that reduces the drain opening size.
• Diagnostic display of system inputs,outputs,and configuration
settings at thermostat,PC service tool or on the internet.
• Web-enabled communicating iGate® ConnectThermostat only
uses the AWC99** thermostat.
• Diagnostic display of system temperatures at thermostat
(AWC99**):
1. Refrigerant circuit:
a. Superheat,Subcool
b. Suction pressure/temperature, discharge pressure/
temperature, refrigerant temperature at entering / leaving
the source coil and air coil
c. Compressor speed
d. Electronic ExpansionValve operation
2. Water circuit / loop
a. Entering/ Leaving water temperature
b. Water flow rate
c. Loop pressure
d. Internal Pump speed
3. Air section
a. Airflow CFM and blower RPM
b. Leaving air temperature
4. Other information
a. Internal pump speed
b. Entering/ Leaving hot water
• Immediate manual control of all EXM outputs is available at the
thermostat (AWC99**) or iGate®Connct Service tool or dealer
portal for rapid troubleshooting.
• Expansion tank eliminates“flat loop”callbacks by working to
maintain steady loop pressure.
• Brass swivel geo and hot water connections for quick connection
and elimination of wrenches or sealants during installation.
• Intelligent fault retry with history retention.
• Two configurable auxiliary relays for low voltage control of
accessories.
• UPS (Unit Performance Sentinel) provides early warning of
inefficient operation.
Trilogy®45 Q-Mode®Design Features

Trilogy®45 Q-Mode®(QE) Series
QE
17
Residential Products Technical Guide
Factory Quality & Industry Certifications
All units are built and factory run tested on our Integrated Process
Control Assembly System (IPCS).The IPCS is a unique state of the
art manufacturing system that is designed to assure quality of the
highest standards of any manufacturer in the water-source industry.
Our IPCS system:
- Verifies that the correct components are being assembled.
- Automatically performs special leak tests on all joints
- Conducts pressure tests
- Performs detailed run test
- Automatically disables packaging for a“failed” unit
- Creates computer database for future service analysis and
diagnostics from run test results
- All refrigerant brazing is done in a nitrogen atmosphere
- All units are deep evacuated to less than 100 microns prior
to refrigerant charging
- All joints are both helium and halogen leak tested to insure
annual leak rate of less than ¼ ounce
• AHRI/ASHRAE/ANSI/ISO 13256-1 certified.
• ETL listed.
• US EPA“Energy Star”Tier 3 compliant.
Advanced Controls
iGate®communicating control provides advanced unit functionality
and comprehensive configuration,monitoring and diagnostic
capabilities through digital communication links with the variable-
speed fan motor, variable-speed source pump (or modulating valve)
and communicating thermostat or Configuration/Diagnostic tool.
Trilogy®45 Q-Mode®Design Features
• 15 temperature sensors/transducers for system protection and
control
• Anti-short cycle and over/under voltage protection
• High pressure,loss of charge,and condensate overflow protection
• LED fault and status indication at controller
• Service tool port for optional setup and diagnostics at unit
Field Installed Accessories
• iGate®Connect Web-Enabled Communicating,Programmable
Thermostat (AWC99**)
• iGate® ClimaZoneTM Zoning Panel
• Auxiliary Electric Heater
• Earthpure®Polarized Media Electric Air Cleaner
• UnitVibration Isolation Pad
• Unit Stand
• Secondary Drain Pan (Horizontal Units)
• Service tool/cable/software kit (ASVCT00L01).
Warranty
• ClimateMaster residential class heat pumps are backed by a
ten-year limited warranty on all unit parts,including the following
accessories when installed with ClimateMaster units: Flow
Controllers,Thermostats & Electric Heaters.
• ClimateMaster goes even further to back up its commitment to
quality by including a service labor allowance for the first five
years on unit parts and thermostats,auxiliary electric heaters and
geothermal pumping modules.
• The Optional Extended Factory Service Labor Allowance
Warranty offers additional length of term protection to the
consumer by offsetting service labor costs for 10 years.
9
6
8
4
7
5
3
2
1
10
Exclusive iGate®Two-Way Communicating Control to configure,
monitor and diagnose ATTHERMOSTAT/PC SERVICETOOL
vFlow®InternalVariableWater Flow System withVariable Speed
Internal Flow Center for optimized efficiency and reliability
Mitsubishi InverterVariable Speed Compressor with dual-level
isolation for ultra-quiet and high-efficiency operation
Emerson UltraTech®Variable-Speed Communicating Fan Motor
with soft start and constant CFM control
Microchannel Aluminum Air Coils to resist formicary corrosion
Foil-Faced Insulation in the blower section and fully insulated
compressor section conform to ASHRAE 62 specifications
Two-inch high-efficiency MERV 11 Filter (standard) or EarthPure®
Air Cleaner for high quality indoor air
Two-Section Swing-out Control Box design provides wide-open
service access
Water Schrader Ports located on corner post to easily
read pressure drop across water heat exchanger for easy
troubleshooting
Heavy Gauge Galvanized Steel Cabinet is epoxy powder-coated in
a durable and attractive black matte finish with stainless steel front
access panels
Designed for External P-trap to eliminate internal drain-line
cleanouts
11
4
5
6
7
12 10
11
2
8
9
1
3

QE
18
Trilogy®45 Q-Mode®(QE) Series
ClimateMaster: Declare your personal energy independence.
Unit Model Key
A = Current Revision
H = Horizontal - Straight
B = Horizontal - Back
0930 EG 0 2 B L S
4 5 6 7 8
9
10 11 12 13 14
UNIT SIZE
RETURN AIR FLOW CONFIGURATION
VOLTAGE
CONTROLS
E = EXM
REVISION LEVEL
HEAT EXCHANGER OPTIONS
CABINET
STANDARD
1 2
QE = Trilogy® Q-Mode®
SERIES
V
3
V = Vertical Up
CONFIGURATION
WATER CIRCUIT OPTIONS
0 = Residential
2 = Internal Flow Controller High Head
L = Left Return w/ 2” Merv 11 pleated filter and frame
R = Right Return w/ 2” Merv 11 pleated filter and frame
D = Down Flow
AQ E
0930
1860
B = Micro Channel Air Coil w/ Brazed Plate
15
S - Standard
G = 208-230/60/1
NOTE: Above model nomenclature is a general reference. Consult individual specification sections for detailed information.

Trilogy®45 Q-Mode®(QE) Series
QE
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Residential Products Technical Guide
AHRI/ISO/ASHRAE 13256-1
About AHRI/ISO/ASHRAE 13256-1
AHRI/ASHRAE/ISO 13256-1 (Air-Conditioning and Refrigeration Institute/American Society of Heating,Refrigerating and Air Conditioning
Engineers/International Standards Organization) is a certification standard for water-source heat pumps used in the following applications:
• WLHP (Water Loop Heat Pump – Boiler/Tower)
• GWHP (GroundWater Heat Pump – Open Loop)
• GLHP (Ground Loop Heat Pump – Geothermal)
The directory at http://www.ahrinet.org/ is constantly being updated and immediately available on the Internet.
Water and air temperatures used in AHRI certification standards are shown below.
Data certified byAHRI include heating/cooling capacities,EER (Energy Efficiency Ratio – Btuh perWatt) and COP (Btuh per Btuh) at the
various conditions shown above. Pump power correction is calculated to adjust efficiencies for pumpingWatts. Fan power is corrected to
zero external static pressure using the equation below.The nominal airflow is rated at a specific external static pressure.
• Fan Power Correction = (cfm x 0.472) x (esp x 249)/300
Capacities and efficiencies are calculated using the following equations:
• ISO Cooling Capacity = Cooling Capacity (Btuh) + [Fan Power Correction (Watts) x 3.412]
• ISO EER Efficiency (Btuh/W) =
ISO Cooling Capacity (Btuh)/[Power Input (Watts) – Fan Power Correction (Watts) + Pump Power Correction (Watts)]
• ISO Heating Capacity = Heating Capacity (Btuh) – [Fan Power Correction (Watts) x 3.412]
• ISO COP Efficiency (Btuh/Btuh) =
ISO Heating Capacity (Btuh) x 3.412/[Power Input (Watts) - Fan Power Correction (Watts) + Pump Power Correction (Watts)]
Test Condition Comparison Table WLHP GWHP GLHP
Cooling
Entering Air Temperature - DB/WB °F [°C]
Entering Water Temperature - °F [°C]
Fluid Flow Rate
80.6/66.2 [27/19]
86 [30]
*
80.6/66.2 [27/19]
59 [15]
*
80.6/66.2 [27/19]
77 [25]
*
Heating
Entering Air Temperature - DB/WB °F [°C]
Entering Water Temperature - °F [°C]
Fluid Flow Rate
68 [20]
68 [20]
*
68 [20]
50 [10]
*
68 [20]
32 [0]
*
*Flow rate is specified by the manufacturer
ASHRAE/AHRI/ISO 13256-1
Model Capacity
Modulation
Water Loop Heat Pump Ground Water Heat Pump Ground Loop Heat Pump
Cooling 86°F Heating 68°F Cooling 59°F Heating 50°F Cooling Full Load 77°F
Part Load 68°F
Heating
Full Load 32°F
Part Load 41°F
Capacity
Btuh EER Btuh/W Capacity Btuh COP Capacity Btuh EER Btuh/W Capacity Btuh COP Capacity Btuh EER Btuh/W Capacity Btuh COP
QE0930
Part 1 9,000 24.1 12,000 8.7 9,500 64.0 12,000 5.9 9,000 43.2 12,000 5.1
Part 2 12,000 23.6 18,000 8.1 12,000 68.1 18,000 5.7 12,000 44.3 18,000 4.9
Part 3 18,000 21.4 24,000 7.4 18,000 56.0 24,000 5.3 18,000 37.2 24,000 4.6
Full 24,000 19.3 30,000 6.6 24,000 42.0 30,000 4.8 24,000 24.3 30,000 3.6
QE1860
Part 1 18,000 25.2 24,000 8.6 19,000 62.1 24,000 6.1 18,000 45.1 24,000 5.1
Part 2 24,000 24.4 36,000 7.6 24,000 62.0 36,000 5.6 24,000 43.0 36,000 4.7
Part 3 36,000 20.8 48,000 6.6 36,000 48.9 48,000 5.1 36,000 35.2 48,000 4.2
Full 48,000 17.3 60,000 5.5 48,000 35.5 60,000 4.3 48,000 21.6 60,000 3.3
Tested in Accordance with ISO 13265-1
Ground Loop Heat Pump ratings based on 15% methanol antifreeze solution
All ratings based upon operation at lower voltage of dual voltage rated models

QE
20
Trilogy®45 Q-Mode®(QE) Series
ClimateMaster: Declare your personal energy independence.
Reference Calculations &Legend
CFM/T = airflow, cubic feet/minute per ton
EWT = entering water temperature, ˚F
GPM = water flow in US gallons/minute
EAT = entering air temperature, Fahrenheit (dry bulb/wet bulb)
HC = heating capacity, Mbtuh
TC = total cooling capacity, Mbtuh
SC = sensible cooling capacity, Mbtuh
KW = total power unit input, KiloWatts
HR = total heat of rejection, Mbtuh
DT = temperature difference
HZ = hertz
HE = total heat of extraction, Mbtuh
WPD = Water coil pressure drop (ft hd)
EER = Energy Efficiency Ratio = BTU output/Watt input
COP = Coefficient of Performance = BTU output/BTU input
LWT = leaving water temperature, °F
LAT = leaving air temperature, °F
LC = latent cooling capacity, Mbtuh
S/T = sensible to total cooling ratio
EWTS = entering water temperature (source)
EWTL = entering water temperature (load)
DTS = temperature difference (source)
DTL = temperature difference (load)
LWTS = leaving water temperature (source)
LWTL = leaving water temperature (load)
HW = hot water (potable)
HWC = hot water capacity, Mbtuh
LWT = EWT - HE
GPM x 500
LAT = EAT + HC
CFM x1.08
LWT = EWT + HR
GPM x 500
LAT (DB) = EAT (DB) - SC
CFM x1.08
LC = TC - SC
S/T = SC
TC
Heating Cooling
Piping End
Left Return Air Right Return Air
UPFLOW
HORIZONTAL
Straight Discharge
Straight Discharge