
Cobalt3000troubleshootingguide
RevA6‐26‐15
Computerwon’tcommunicatewiththelaser.
Isthelaserpoweredon?
InLasercadclickon“SelectMode”button.DoubleclickonthecheckeddevicethenclickfindCom.
DidyouinstalltheUSBdriver–foundontheinstallationCD.
ChecktheUSBcablegoingintothebackofthelasertomakesureit’snotpluggedinupsidedown.
TryanotherUSBportonyourcomputer.
TryanotherPC
Laserwon’tetchtheplate.
Makesureyoudidnotpeeltheclearfilmoffofthemetalplate.Youshouldonlyremovethebluefilm.
CheckyourpowersettingsandparametersinLasercad.(RighthandsideofthescreenunderLayer
options)
CheckyourfocustotheCrystalazeplateusingthefocustoollocatedonthemirrorpostinsidethelaser.
Checktoseeiftheredinterlocklightison.(Locatedinsidetherighthand,backcornerofthemachine)
Makesurethatallmirrors,andthefocallensareclean.
Makesureyourfocuslensisinstalledwiththecurvedsidefacingup.
Danger!‐wearstandardsafetyglasseswhenperformingthefollowingsteps.
Removethetoplid,andcheckthefocalheightusingthefocustoolattachedtothemirrorpost.
Thistoolcanalsobeusedtobypasstheinterlockontherightsideofthelaserfortestandalignment
purposes.
Checkthelaseralignment–Followthevideoprocedurelocatedonourftpsitehere:
ftp://portal.inkcups.com/
UserName:Laser
Password:Cobalt1234
Makesurethelasertubelocatedonthebackofthelaserisnotloose.Ifitis,thentightenandfollowing
thealignmentprocedure.