Cochlear Kanso CP950 User manual

Kanso™SoundProcessor
User Guide
CP950

II KANSO™SOUND PROCESSOR USER GUIDE
This guide is intended for Cochlear implant recipients and
their carers using the Cochlear™Kanso™Sound Processor
(model number: CP950).
The processor works with your implant to transfer sound
to your ear. It is a self-contained unit that contains the
processing unit, microphones, magnet and batteries.
You can control your processor by pressing the button, as
shown in this guide.
You can also use a Cochlear Nucleus®CR210 Remote
Control or Cochlear Nucleus CR230 Remote Assistant.
They also provide extra troubleshooting functions. For
more information, please see your remote’s user guide.
NOTES
• Refer to the Cautions and Warnings sections for safety
advice relating to the use of the Kanso Sound Processor,
batteries and components.
• Please also refer to your Important Information document for
essential advice that applies to Cochlear implant systems.
Symbols used in this guide
NOTE
Important information or advice.
TIP
Time saving hint.
CAUTION (no harm)
Special care to be taken to ensure safety and effectiveness.
Could cause damage to equipment.
WARNING (harmful)
Potential safety hazards and serious adverse reactions.
Could cause harm to person.

KANSO™SOUND PROCESSOR USER GUIDE 1
Microphone
ports
Indicator light
ABOUT
Kanso
Top Cover
Control
button
Kanso
Battery Cover
Kanso™Sound Processor
Air slots
Back
Battery cover
lock
Safety Line
attachment
points
Front
THIS WAY UP

2 KANSO™SOUND PROCESSOR USER GUIDE
Contents
Power
Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Lock/unlock the battery cover . . . . . . . . . . . . . . . . 5
Change the batteries . . . . . . . . . . . . . . . . . . . . . 6
Use
Turn on and off . . . . . . . . . . . . . . . . . . . . . . . . 8
Pair with remotes . . . . . . . . . . . . . . . . . . . . . . . 9
Change program . . . . . . . . . . . . . . . . . . . . . . . 10
Change volume and sensitivity. . . . . . . . . . . . . . . . 11
Stream audio . . . . . . . . . . . . . . . . . . . . . . . . . 12
Telecoil (optional) . . . . . . . . . . . . . . . . . . . . . 12
Wireless accessories. . . . . . . . . . . . . . . . . . . . 12
To control streaming . . . . . . . . . . . . . . . . . . . 13
Wear
Wear your processor . . . . . . . . . . . . . . . . . . . . . 14
For users with two implants . . . . . . . . . . . . . . . . . 15
Attach a SoftWear pad . . . . . . . . . . . . . . . . . . . . 16
Attach a Safety Line . . . . . . . . . . . . . . . . . . . . . 18
Standard and Long Safety Lines . . . . . . . . . . . . . 18
Safety Line–Short Double Loop . . . . . . . . . . . . . 20
Wear the Headband . . . . . . . . . . . . . . . . . . . . . 22
Change the magnet . . . . . . . . . . . . . . . . . . . . . . 24
Sport and exercise . . . . . . . . . . . . . . . . . . . . . . 26
Travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

KANSO™SOUND PROCESSOR USER GUIDE 3
Care
Regular care . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Change microphone protectors . . . . . . . . . . . . . . 30
Water, sand and dirt . . . . . . . . . . . . . . . . . . . . .33
Lights and Beeps
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Beeps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Troubleshoot . . . . . . . . . . . . . . . 38
Cautions . . . . . . . . . . . . . . . . . . . 43
Warnings
For parents and carers . . . . . . . . . . . . . . . . . . . . 44
Processors and parts . . . . . . . . . . . . . . . . . . . . .45
Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Medical treatments . . . . . . . . . . . . . . . . . . . . . 49
Other information . . . . . . . . . 52

4 KANSO™SOUND PROCESSOR USER GUIDE
Batteries
For everyday use, the Kanso Sound Processor uses two high
power 675 (PR44) zinc air disposable batteries designed for
cochlear implant use.
NOTE
You will need to use other battery types only when you are
using the Cochlear Nucleus Aqua+ for Kanso accessory. Please
see its user guide for details.
Battery life
Batteries should be replaced as needed just as you would
with any other electronic device. Battery life varies
according to the programs used each day, your implant type
and the thickness of skin covering your implant.
Your Kanso Sound Processor has been designed to provide
the majority of users with a battery life of more than 16
hours for typical use with zinc air batteries. However this will
vary depending on your system settings and hearing
situations.
To help you get the longest life from the batteries, your
sound processor will turn off two minutes after you take it
off your implant.

KANSO™SOUND PROCESSOR USER GUIDE 5
Lock/unlock the battery cover
The battery cover has a tamper resistant lock to help
prevent children opening the battery cover.
1. To lock, turn the locking
screw clockwise with the
battery cover locking tool
until it is horizontal.
LOCKED
2. To unlock, turn the locking screw anticlockwise until it
is vertical.
UNLOCKED
CAUTION
Always check the locking screw is unlocked before
attaching or removing the battery cover.
POWER

6 KANSO™SOUND PROCESSOR USER GUIDE
Change the batteries
1. If the battery cover is
locked, turn the lock
screw anticlockwise to
unlock it.
2. Remove the battery
cover.
Use your fingers on the
sides to pull off the
cover.
TIP
The cover is a secure fit,
so pull firmly.
3. Push down on each battery with your thumb in the
cutout section in the side. The batteries pop up. Pull the
batteries out.

KANSO™SOUND PROCESSOR USER GUIDE 7
POWER
4. Remove the new batteries
from the packet, and let
them stand for a few
seconds.
See Batteries on page 4.
5. Insert the batteries into the
battery holder with the side
with holes on it (positive
terminal) facing out.
6. Replace the battery cover.
Lock the cover if required.
Your processor will
automatically turn on.
NOTE
If you do not put your sound processor on your implant, it
will turn off automatically after two minutes.

8 KANSO™SOUND PROCESSOR USER GUIDE
Turn on and off
1. Press the button
to turn on.
2. To turn off,
press and hold
the button
until the light
is a steady orange.
NOTE
Your sound processor will also turn off automatically after
being off your implant for two minutes.

KANSO™SOUND PROCESSOR USER GUIDE 9
Pair with remotes
You need to pair your sound processor to your
CR210 Remote Control or CR230 Remote Assistant to use
their control and monitoring functions.
Please see your remote’s user guide for details.
USE
INDICATOR LIGHTS WHAT IT MEANS
Green flashes
Turning on processor.
The number of flashes indicates the
number of the current program.
Orange flashes
Processor is off the implant.
…
Quick green flashes
Processor flashes while receiving
sound from microphones
(Child mode only).

10 KANSO™SOUND PROCESSOR USER GUIDE
Change program
You can choose between programs to change the way your
sound processor deals with sound, e.g. in noisy or quiet
places. Usually two programs are all you need, but your
clinician can give you up to four programs.
1. Press the button
to switch
between programs.
NOTE
If your clinician has enabled SCAN, your sound processor can
automatically select the best program for you.
INDICATOR LIGHT WHAT IT MEANS
Green flashes
Changing the program
(Child mode only).
The number of flashes indicates the
number of the current program.

KANSO™SOUND PROCESSOR USER GUIDE 11
USE
Change volume and sensitivity
If set up by your clinician, you can control the levels of
volume or sensitivity (if available) using your
CR210 Remote Control or CR230 Remote Assistant.
Please see your remote’s user guide for details.
NOTE
You need to pair your sound processor with your remote first.
See your remote’s user guide for details.

12 KANSO™SOUND PROCESSOR USER GUIDE
Stream audio
Your processor can stream sound from external audio
sources.
Telecoil (optional)
Your clinician can enable Telecoil if you want to listen to
room hearing loops.
NOTE
Telecoil is not recommended for phone use with the Kanso
Sound Processor. We recommend you use the Cochlear
Wireless Phone Clip.
Wireless accessories
Cochlear True Wireless™Accessories can wirelessly stream
sound to your processor:
• The Mini Microphone or TV Streamer are controlled
from your processor
• You use the Phone Clip controls for phone calls.
NOTE
You first need to pair your wireless accessories with your
sound processor. See their user guide for details.

KANSO™SOUND PROCESSOR USER GUIDE 13
USE
To control streaming
TIP
You can also use your remote to control streaming audio. See
its user guide for details.
Each time you press the sound processor button, you cycle
through the available audio sources in order:
PRESS TELECOIL ENABLED NO TELECOIL
1Telecoil Wireless accessory 1
2Wireless accessory 1 Wireless accessory 2
3Wireless accessory 2 Wireless accessory 3
4... Telecoil... Wireless accessory 1...
1. Press and hold the
button for 2 seconds
then release to stream
audio.
Press and release again
if you need to cycle to the
next audio source.
Blue: streaming audio.
2. Tap the button to stop
streaming.

14 KANSO™SOUND PROCESSOR USER GUIDE
Wear your processor
Place the processor on your implant with the button/light
facing up and battery compartment facing down.
CAUTION
It is important to position your processor correctly to get the
best performance, and so it does not fall off the implant.
Button/light
facing up
Battery
compartment
facing down
INDICATOR LIGHTS WHAT IT MEANS
Flash of orange every second
Processor flashes while coil is off
(or connected to the wrong implant).

KANSO™SOUND PROCESSOR USER GUIDE 15
For users with two implants
Ask your clinician to give you coloured stickers (red for
right, blue for left) to make identifying left and right
processors easier.
CAUTION
If you have two implants, you must use the correct sound
processor for each implant.
NOTE
Your sound processor will recognise the implant’s ID, so it will
not work on the wrong implant.
WEAR

16 KANSO™SOUND PROCESSOR USER GUIDE
Attach a SoftWear pad
The Cochlear SoftWear™pad is optional. If you experience
discomfort when wearing your processor, you can attach
this adhesive pad to the back of your processor.
NOTE
You may need to change to a stronger magnet after attaching
a SoftWear pad.
1. Peel off the single backing
strip on the adhesive side
of the pad.
2. Attach the pad to the
back of the processor–
press down firmly.

KANSO™SOUND PROCESSOR USER GUIDE 17
3. Peel off the two semicircle
backing covers on the
cushion side of the pad.
4. Wear your processor as
usual.
NOTE
The SoftWear pad may affect your sound processor’s
performance. If you notice any change, contact your clinician.
WEAR

18 KANSO™SOUND PROCESSOR USER GUIDE
Attach a Safety Line
Standard and Long Safety Lines
To reduce the risk of losing your processor, you can attach
a Safety Line that clips onto your clothing:
• Nucleus Safety Line–standard length
• Cochlear Safety Line (Long).
1. Pinch the loop on the end
of the line between your
finger and thumb.
2. Pass the loop through the
attachment hole in the
sound processor from
front to back.
TIP
Use the attachment hole
that will be at the rear of
the processor when it is
on your head.