Comat Releco CMS-10R Series User manual

ComatReleco Messaging System
CMS-10R
User Manual

ComatReleco CMS-10R | User Manual | 45013-089-50-002 | 2
Important information
ComatReleco reserves the right to alter, correct, and/or improve the technical documentation and the products described in the technical doc-
umentation at its own discretion and without giving prior notice, insofar as this is reasonable for the user. The same applies to any technical
changes that serve the purpose of technical progress.
The receipt of technical documentation (in particular user documentation) does not constitute any further duty on the part of ComatReleco to
provide information on modifications to products and/or technical documentation. You are responsible for verifying the suitability and intended
use of the products in your specific application, in particular with regard to observing the applicable standards and regulations. All information
made available in the technical data is supplied without any accompanying guarantee, whether expressly mentioned, implied or tacitly assumed.
In general, the provisions of the current standard Terms and Conditions of ComatReleco apply exclusively, in particular as concerns any warranty
liability.
This user manual contains important information for the commissioning, operation, maintenance and disposal of the device. You will also receive
information and important tips for your safety and help with any issues. The user manual must be made physically or electronically available
with the equipment and must be included in the supply when the equipment is transferred. It is also available on the ComatReleco web portal.
Copyright
This manual, including all illustrations contained herein, is copyright protected. Any changes to the contents or the publication of extracts of
this document is prohibited.
ComatReleco reserves the right to register its own intellectual property rights for the product identifications of ComatReleco products that are
used here. Registration of such intellectual property rights by third parties is prohibited.
Other product identifications may be afforded legal protection, even where they may not be indicated as such.
Disclaimer
The owner of this device is responsible for ensuring that the instructions and notes in this manual are read, understood and followed by the
personnel concerned before putting the device into operation. Failure to observe the instructions may result in serious bodily injury and/or
damage to property. ComatReleco assumes no liability for personal injury, damage to property or financial losses.
Unauthorized modifications and changes to the device can affect safety and are not permitted. This leads to a limitation of the warranty and
may result in loss of product conformity.

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Contents
Important information.....................................................................................................................................................................2
Copyright .......................................................................................................................................................................................2
Disclaimer......................................................................................................................................................................................2
1 Introduction..................................................................................................................................................................................5
1.1 Validity ...........................................................................................................................................................................................5
1.2 Glossary.........................................................................................................................................................................................5
1.3 Product conformity.........................................................................................................................................................................6
1.4 Further documents.........................................................................................................................................................................6
1.5 Contact details ...............................................................................................................................................................................6
2 Safety Instructions.......................................................................................................................................................................7
2.1 Meaning of symbols .......................................................................................................................................................................7
2.2 General Safety Instructions.............................................................................................................................................................7
2.3 User groups / personal qualification ...............................................................................................................................................8
2.4 Intended use ..................................................................................................................................................................................8
2.5 Unintended use ..............................................................................................................................................................................8
2.6 Foreseeable misuse .......................................................................................................................................................................9
3 Product description....................................................................................................................................................................10
3.1 Overview......................................................................................................................................................................................10
3.2 Product variants ...........................................................................................................................................................................10
3.3 Transport and storage ..................................................................................................................................................................10
3.4 Included in the delivery ................................................................................................................................................................10
3.5 Mobile communications ...............................................................................................................................................................11
3.5.1 Network coverage ........................................................................................................................................................................11
3.5.2 Country versions ..........................................................................................................................................................................11
3.5.3 Zone description ..........................................................................................................................................................................11
3.5.4 Supported frequency bands..........................................................................................................................................................11
3.6 Communication............................................................................................................................................................................12
3.6.1 Message types.............................................................................................................................................................................12
3.7 Behaviour of the device under specific conditions ........................................................................................................................13
3.8 Hardware description ...................................................................................................................................................................15
4 Installing the device...................................................................................................................................................................18
4.1 Installation instructions ................................................................................................................................................................18
4.2 Mounting......................................................................................................................................................................................18
4.2.1 Mounting the device.....................................................................................................................................................................18
4.2.2 Dismantling the device.................................................................................................................................................................18
4.3 Wiring ..........................................................................................................................................................................................19
4.3.1 Power supply ...............................................................................................................................................................................19
4.3.2 Wiring of the CMS-10R/D inputs...................................................................................................................................................19
4.3.3 Wiring the CMS-10R/DA inputs.....................................................................................................................................................20
4.3.4 Wiring the CMS-10R/DAC inputs ..................................................................................................................................................20
4.3.5 Wiring the CMS-10R/D/DA/DAC relay outputs...............................................................................................................................21
4.4 Antennas......................................................................................................................................................................................21
4.4.1 Rod antenna (CMS-ANT2).............................................................................................................................................................21
4.4.2 Magnetic base antenna (CMS-ANT-MAG2/2.5M) ..........................................................................................................................21
4.4.3 External beam antenna (CMS-ANT-SPEZ2/5m) .............................................................................................................................21
4.4.4 Antenna extension (CMS-ANT-KAB…/5M, …/10M, …/20M)........................................................................................................21
5 IoT Portal ....................................................................................................................................................................................23
5.1 Introduction..................................................................................................................................................................................23
5.1.1 System requirements ...................................................................................................................................................................23
5.1.2 Meaning of symbols .....................................................................................................................................................................23

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5.1.3 Role as user, owner or installer.....................................................................................................................................................24
5.2 Initial commissioning....................................................................................................................................................................25
5.2.1 Login / Create user account / Forgotten password........................................................................................................................26
5.3 Add a device ................................................................................................................................................................................26
5.3.1 Add a device as installer...............................................................................................................................................................26
5.3.2 Add a device as owner .................................................................................................................................................................28
5.3.3 Add a device with invitation code .................................................................................................................................................29
5.4 Pair device ...................................................................................................................................................................................31
5.4.1 Pairing the device after device configuration (variant 1, preferred)................................................................................................31
5.4.2 Pairing the device after adding (variant 2).....................................................................................................................................31
5.5 Set up service profile ...................................................................................................................................................................33
5.6 Device overview...........................................................................................................................................................................34
5.7 Account settings ..........................................................................................................................................................................35
5.7.1 Menu: Profile................................................................................................................................................................................35
5.7.2 Menu: Password...........................................................................................................................................................................35
5.7.3 Menu: SMS package ....................................................................................................................................................................35
5.8 Configure device ..........................................................................................................................................................................37
5.8.1 Menu: Overview ...........................................................................................................................................................................37
5.8.2 Menu: Manage .............................................................................................................................................................................38
5.8.3 Menu: Users / machines...............................................................................................................................................................43
5.8.4 Inputs...........................................................................................................................................................................................47
5.8.5 Menu: Outputs..............................................................................................................................................................................52
5.8.6 Menu: Service profile ...................................................................................................................................................................54
5.9 Firmware update..........................................................................................................................................................................56
6 Operation via smartphone or tablet ..........................................................................................................................................57
6.1 Description of the app ..................................................................................................................................................................57
6.1.1 Overview......................................................................................................................................................................................57
6.1.2 Detailed views..............................................................................................................................................................................58
7 Maintenance and troubleshooting ............................................................................................................................................59
7.1 Maintenance ................................................................................................................................................................................59
7.2 Troubleshooting............................................................................................................................................................................59
7.3 Device exchange..........................................................................................................................................................................61
8 Disposal......................................................................................................................................................................................62
9 Technical data ............................................................................................................................................................................63
9.1 Dimensions ..................................................................................................................................................................................63
9.2 Technical data..............................................................................................................................................................................63
10 Order details and accessories...................................................................................................................................................64

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1 Introduction
1.1 Validity
This user manual is valid for the following devices and software versions:
Hardware
Type designation Characteristics
CMS-10R-D/AC110-240V •4G, 3G, 2G IoT ComatReleco Messaging System
•6 x digital inputs 110 - 240 V ~
CMS-10R-DA/DC12-48V •4G, 3G, 2G IoT ComatReleco Messaging System
•6 x switchable inputs digital / analogue 0 - 10 V ⎓
CMS-10R-DAC/DC12-48V •4G, 3G, 2G IoT ComatReleco Messaging System
•4 x switchable inputs digital / analogue 0 - 10 V ⎓
•2 x analogue inputs 4 - 20 mA ⎓
The validity also applies to all country versions that are listed in the zone description in chapter 3.5.3.
Software
Firmware as of version 1.0.0
IoT Portal as of version 1.0.0
1.2 Glossary
Term Explanation
2G Second generation (2G) digital cellular networks used by mobile terminals.
3G Third generation (3G) digital cellular networks used by mobile terminals.
4G Fourth generation (4G) digital cellular networks used by mobile terminals.
Call-in Control of a digital output by a telephone call.
CMS-10R ComatReleco Messaging System.
dBm Is a level unit used to indicate that a power ratio is expressed in decibels (dB) with respect to one milliwatt (mW).
Delay time Is a value that is entered in the trigger window and delays the sending of a message for a certain time.
E-mail Forwarding of messages via the Internet.
Escalation chain Successive call from several subscribers (depending on the service profile) with a message by SMS, push message or
e-mail. The escalation chain is stopped as soon as a participant acknowledges the message by SMS, push message
or e-mail.
eSIM card Memory chip on which all data of the telephone provider necessary for the mobile phone connection and identification
are stored. The eSIM card is permanently installed on the device.
Event An event is a forwarding of information by e-mail, push message or SMS. Depending on the service profile, a certain
number of events per month are available.
Fallback mode If the IoT Portal fails, pending alarms are sent via SMS to defined recipients.
Firmware The firmware is the operating software with which the user software is loaded and operated.
IoT Internet of Things.
IoT Portal Virtual data storage (cloud)
LED Light Emitting Diode, indicating lamps.
Limit value (upper, lower) As soon as the value at an input exceeds or falls below this limit (threshold), an action is triggered.
Neutral conductor Returning conductor or cable transmitting electrical energy.
Outer conductor Voltage-carrying conductor or cable (commonly referred to as a "pole conductor" or "phase") that transmits electrical
energy.
Provider Mobile network operator.
Push message Push notifications are messages that appear on your phone without opening the app in question.
Spam (folder) Or also called the "junk mail folder". Unsolicited mass messages sent by e-mail.

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SMS Short Message Service. Short message service (for mobile phones), which can be used to send texts to the recipient's
display.
Threshold Is equivalent to limit value.
Trigger window (trigger value) This is a trigger that initializes an action when a previously defined value is exceeded or undershot.
UTC time zone Universal Time, Coordinated.
The time zone in which the device is located must be entered in the Manage menu.
The time zone can be found out on the mobile phone with most clock apps, or on the Internet, for example by clicking
on the following Link. Examples:
London = UTC, Berne = UTC + 1, New York = UTC - 5. Summer time/winter time is not changed automatically and
must be taken into account during entry! See also chapter 5.8.2.
1.1 Product conformity
The EC Declaration of Conformity can be found in the Quick Guide on the ComatReleco web portal link
1.3 Further documents
Further documents such as brief instructions, drawings, technical data, general terms and conditions, etc. can be found on the ComatReleco
webportal, Service & Support/Downloads category Link.
1.4 Contact details
Manufacturer's address
ComatReleco AG
Bernstrasse 4
CH-3076 Worb (Switzerland)
Phone [phone]
E-mail [email protected]
Web www.comatreleco.com

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2 Safety Instructions
2.1 Meaning of symbols
DANGER
Indicates a hazard with high risk potential. Failure to observe the safety measures could result in serious injury or death.
WARNING
Indicates a hazard with medium risk potential. Failure to observe the safety measures could result in serious injury or damage to property.
INFORMATION
Here you will find further information and helpful hints.
DISPOSAL
Observe the special disposal regulations for electronic devices.
PROTECTIVE INSULATION
The
Class 2 protective insulation symbol is printed on the device. The device is protected against accidental contact with live electrical parts
by class 2 protective insulation. With this electrical protection class, no protective conductor (earthing) must be connected.
2.2 General Safety Instructions
DANGER
•Only mount and dismantle the device when it is disconnected from the power supply. This applies to the power supply as well as to all
inputs and outputs.
•During operation, the electrical connection points of the device carry hazardous voltages! These connection points must not be touched.
•The installation of the device must only be carried out by qualified electricians.
•The device must be installed and operated according to national regulations and specifications.
•This device is not suitable for use in wet areas, explosive atmospheres (e.g. in areas where the air contains high concentrations of flam-
mable chemicals, vapours or particles such as grain, dust or metal powder), or in the vicinity of medical devices.

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WARNING
•Do not apply a voltage greater than 240 V ~ (for CMS-10R-D), or 48 V ⎓(for CMS-10R-DA and CMS-10R-DAC) to the device.
•It must be possible to disconnect the device from the power supply by means of an adequate disconnecting device (fuse, circuit breaker,
etc.) provided on the installation side. The disconnecting device must be located as close as possible to the device.
•When connecting to the 240 V ~ mains, it is essential that the power supply and the supply of the inputs are connected to the same outer
conductor.
•Check that all cables are correctly connected before commissioning.
•The device is intended for installation in a housing (a control cabinet, distribution box or terminal box). The housing must meet the
requirements of a fire protection housing of the safety standard IEC/EN 62368-1 and have a protection class of at least IP20 (according
to IEC/EN 60529). It must also provide protection against electric shocks (touch protection). The device must not be operated until it has
been installed.
SAFETY INSTRUCTIONS
•Read the user manual carefully before use!
Make sure that the versions of the product documentation valid for your device are available throughout the entire life cycle of the device
(see chapter 1.1).
•This device is not suitable for monitoring sensitive systems or time-critical processes. Mobile phone network failures, poor reception or
interruptions in the power supply can impair the functions.
•The device may only be operated with the defined antenna types (see chapter 4.4).
2.3 User groups / personal qualification
Device installation
All installation, assembly and wiring work must only be carried out by qualified electricians who are familiar with the applicable standards,
regulations and safety provisions for installation and automation technology.
Using the device
The users of the IoT Portal and the app must have PC user skills, must be able to operate a web browser and must know the associated terms.
Users can be electricians as well as end users who are authorized as the owner or as the owner's authorized representatives to manage,
configure or make changes to the devices.
The owner of the equipment is responsible for ensuring that all users have understood the user manual and the functions of the equipment and
are aware of the effects of the functions performed with the equipment (remote operation).
2.4 Intended use
Devices of the CMS-10R series are remote monitoring and remote control devices for industrial and building technology. They transmit chang-
es in the value of the digital and/or analogue inputs via the mobile phone network by e-mail, by SMS or by push message to the notification
service (IoT Portal, app). The potential-free changeover contacts of the relay outputs can be switched in the IoT Portal, using the app, by SMS
or telephone control.
The devices are available in different country versions. If you have any questions about the availability of the equipment in your region, please
refer to the chapter 3.5 or contact ComatReleco technical support ([e-mail]).
2.5 Unintended use
•Applications with high requirements regarding availability or redundancy.
•Use of the devices if the availability of the Internet connection or the IoT Portal is not fully guaranteed.

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2.6 Foreseeable misuse
•If an incorrect device configuration is loaded in the device or if settings not corresponding to the application have been made, this can
lead to undesired behaviour of the inputs and outputs.
•After an update or import of the device configuration, it must be checked in the device to prevent undesired behaviour of the inputs and
outputs.

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3 Product description
3.1 Overview
Devices of the CMS-10R series are remote monitoring and remote control devices for industrial and building technology. They transmit chang-
es in the value of the digital and/or analogue inputs via the mobile phone network by e-mail, by SMS or by push message to the notification
service (IoT Portal, app). The potential-free changeover contacts of the relay outputs can be switched in the IoT Portal, using the app, by SMS
or telephone control.
Thanks to the integrated eSIM card, the device connects automatically worldwide (see chapter 3.5) to the strongest local mobile network of all
possible generations (4G, 3G, 2G).
All processes are temporarily stored on a server with hosting in Switzerland and forwarded to the corresponding end device. The devices have
a fallback mode, which enables temporary communication via SMS if the connection to the server is not possible.
The configuration is done via a browser on a computer or tablet with an Internet connection. For configuration and/or administration, you will
need a user account on the ComatReleco IoT Portal.
Examples of possible applications
•Monitoring of systems
•Monitoring of machines and buildings
•Monitoring of pumps and filling levels
•Heating, ventilation and air-conditioning technology
•Remote switching, etc.
3.2 Product variants
Characteristic CMS-10R-D/AC110-240V-Z2
CMS-10R-D/AC110-240V-Z1
CMS-10R-DA/DC12-48V-Z2
CMS-10R-DA/DC12-48V-Z1
CMS-10R-DAC/DC12-48V-Z2
CMS-10R-DAC/DC12-48V-Z1
Nominal voltage and frequency 110 - 240 V ~, 45 - 65 Hz 12 - 48 V ⎓12 - 48 V ⎓
Operating voltage range 85 - 255 V ~ 8.4 - 60 V ⎓8.4 - 60 V ⎓
Inputs 6 digital 6 digital / analogue 0 - 10 V ⎓4 digital / analogue 0 - 10 V ⎓
2 analogue 4 - 20 mA ⎓
Outputs 4 x relay with changeover contacts, 10 A / 250 V ~
Countries Z2: Device type for Europe, Middle East, Africa and Asia
Z1: Device type worldwide
Mobile networks 4G, 3G, 2G (supported frequency bands, see chapter 3.5.4)
Accessories included Rod antenna CMS-ANT2 Rod antenna CMS-ANT2 Rod antenna CMS-ANT2
3.3 Transport and storage
The device is delivered in its original cardboard packaging and is therefore protected as well as possible during transport.
If you do not use the device for a longer period of time, store it at room temperature in a dry place.
When returning the device, please pack it in the same way as you received it with the original packaging so that it can be transported safely.
3.4 Included in the delivery
On receipt of the device, check the delivery against the delivery note.
If you discover a defect or missing parts on receipt, contact your seller immediately.
Please refer to the ComatReleco web portal for the delivery conditions and information regarding the return of goods Link.

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3.5 Mobile Communications
3.5.1 Network coverage
The devices are equipped with an integrated eSIM card. Communication via the mobile network is available via 750 providers worldwide. The
network coverage on site depends on the network expansion of the local provider. The device automatically selects the network generation with
the highest field strength at the location.
The roaming time to switch from one mobile network to another or to connect to the IoT Portal from abroad can take up to 5 minutes!
3.5.2 Country versions
The devices are intended for use in various countries. Since the frequency bands available for mobile communications vary greatly from country
to country, the device is offered with two different modem types.
For identification purposes, the ordering designations of the devices are provided with a corresponding suffix
Z1 or Z2 (e.g. CMS-10R-DA/
DC12-48V- Z2 ), which describes the zone.
Before purchasing and using the device, make sure that it works in the country of destination. Contact ComatReleco technical support if you
have any questions. The following country versions are available.
3.5.3 Zone description
Zone 1:
Worldwide Zone 2 + Argentina, Armenia, Azerbaijan, Australia, Bolivia, Brazil, Chile, China, Costa Rica, Dominican Republic, Ecuador, El
Salvador, French Antilles, French Guyana, Georgia, Ghana, Guatemala, Guyana, Haiti, Honduras, Cambodia, Hong Kong, Canada,
India, Indonesia, Israel, Jamaica, Japan, Kazakhstan, Kyrgyzstan, Colombia, Cuba, Kuwait, Macau, Malaysia, Mauritius, Mexico,
Moldova, New Zealand, Nicaragua, Panama, Paraguay, Peru, Philippines, Puerto Rico, Reunion, Russia, Singapore, Sri Lanka,
Suriname, Swaziland, Tajikistan, Taiwan, Trinidad and Tobago, Turkey, Uruguay, Uzbekistan, Venezuela, United States, Belarus
Zone 2:
Europe Andorra, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Estonia, Faroe Islands, Finland, France, Gibraltar, Greece,
Guernsey, Isle of Man, Ireland, Iceland, Italy, Jersey, Kosovo, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta,
Monaco, Montenegro, Netherlands, Northern Macedonia, Norway, Austria, Poland, Portland, Romania, San Marino, Sweden,
Switzerland, Serbia, Slovakia, Slovenia, Spain, Czech Republic, Ukraine, Hungary, Vatican City, United Kingdom, Cyprus
Middle East Bahrain, Qatar, Saudi Arabia, United Arab Emirates
Africa Egypt, Ivory Coast, Gabon, Cameroon, Kenya, Congo, Morocco, Nigeria, Senegal, South Africa
Asia South Korea, Thailand
3.5.4 Supported frequency bands
Standard Zone Frequency bands
2G E-GSM
Z1 E-GSM: B2 (1900 MHz), B3 (1800 MHz), B5 (850 MHz), B8 (900 MHz)
Z2 E-GSM: B3 (1800 MHz), B8 (900 MHz)
3G E-UTRA
Z1 E-UTRA: B1 (2100 MHz), B2 (1900 MHz), B4 (1700 MHz), B5 (850 MHz), B6 (800 MHz), B8 (900 MHz), B19 (800 MHz)
Z2 E-UTRA: B1 (2100 MHz), B8 (900 MHz)
4G LTE
Z1 LTE-FDD: B1 (2100 MHz), B2 (1900 MHz), B3 (1800 MHz), B4 (1700 MHz), B5 (850 MHz), B7 (2600 MHz), B8 (900 MHz),
B12 (700MHz), B13 (700 MHz), B18 (850 MHz), B19 (850 MHz), B20 (800 MHz), B25 (1900 MHz), B26 (850 MHz), B28
(700 MHz)
LTE-TDD: B38 (2600 MHz), B39 (1900 MHz), B40 (2300 MHz), B41 (2500 MHz)
Z2 LTE-FDD: B1 (2100 MHz), B3 (1800 MHz), B7 (2600 MHz), B8 (900 MHz), B20 (800 MHz), B28A (700 MHz)

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3.6 Communication
•Thanks to the built-in eSIM card, no additional telecom subscription is required.
•After each status change, the inboxes send a message defined in the IoT Portal to the selected recipients via app, e-mail or SMS. The
recipients are processed cyclically according to the selected sequence.
•The outputs can be switched on and off in the IoT Portal, via the app, via an SMS message or via the call-in function.
•For an overview of the system status, the status of the inputs and outputs can also be requested via app or SMS. The status of the inputs
and outputs can be sent with each message.
•By means of a switch-off delay, the individual relay outputs can be set so that the switching contact is switched on by a command and
automatically switches back to the initial position after an adjustable time.
•If desired, the device will automatically respond at regular intervals with an appropriate message (status message).
•An interruption of the power supply is detected by the device and it sends a message as the last event, if this is activated under
Manage/
Events/Shutdown . When the power supply is restored, the device responds with another message.
•Should the IoT Portal not be accessible, the
Fallback mode becomes active and the device sends pending alarms directly and only via
SMS to the preset recipients. The status message now only works via SMS.
3.6.1 Message types
Push messages
The device sends push messages to one or more recipients via the server according to the configuration. These can be sent simultaneously or
in the form of an escalation chain.
E-mail messages
The device sends e-mail messages to one or more recipients via the server according to the configuration. These can be sent simultaneously
or in the form of an escalation chain.
SMS messages
The device sends SMS messages to one or more recipients via the server according to the configuration. These can be sent simultaneously or
in the form of an escalation chain. The device can also send SMS messages directly if connection to the server is not possible.
Figure 1

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3.7 Behavior of the device under specific conditions
In case of power failure
If a power failure is detected at the power supply, the remaining energy in the device is used to initiate the distribution of the message through
the IoT Portal and then the device shuts down automatically. The message is distributed either by simultaneous alarm activation or by an esca-
lation chain. The settings are permanently stored in the internal memory. The outputs are switched off. The connection from the device to the
IoT Portal is stopped.
As soon as the power failure at the power supply has been rectified, the device restores the most recent settings of the electrical outputs and
applies the most recent configuration of the inputs, regardless of how long the power failure lasted. At the same time, the mobile connection is
re-established and the device connects to the IoT Portal. Pending configurations from the IoT Portal are then transferred to the device.
If acknowledgement is activated, the waiting time continues and the events are sent to the message recipients according to the setting of the
maximum acknowledgement runs.
As soon as the power supply is restored after a power failure, it is essential to check that all outputs are in the correct and desired state.
Message when the supply voltage is switched on
If this message is activated, the device informs the recipient when the operating voltage is available again and the device switches to normal
operation.
In the event of connection interruptions to the mobile radio network
During an interruption of the connection to the mobile radio network, events that occur are stored in the device temporarily.
Once the connection to the mobile network is restored, the cached events are sent to the IoT Portal. Pending configurations from the IoT Portal
are then transferred to the device. If acknowledgement is activated, the waiting time continues and the events are sent to the message recipi-
ents according to the setting of the maximum acknowledgement runs.
Failure of the IoT Portal (fallback)
Should the IoT Portal not be accessible, the
Fallback mode becomes active and the device sends pending alarms directly and only via SMS to
the preset recipients.
The control of the outputs by Call-in and SMS works as in normal operation. The notification is only made by SMS.
Once the connection to the IoT Portal has been re-established, the events are sent to the message recipients according to the settings under
Notifications (push, e-mail and SMS).
Please note that the SMS account must not be empty! For the automatic renewal of SMS packets, see chapter 5.7.3.2.
The acknowledgement code in fallback mode is given as follows: -> code <-
The acknowledgement message is sent to all message recipients with: OK: Mobile phone number
It can take up to 10 minutes after unpairing the device from the IoT Portal for the message to be transmitted.
With manual reset
By pressing the reset button (press the
Reset button on the device for at least 4 seconds), the device is restarted. The outputs are switched off.
The connection from the device to the IoT Portal is stopped. After a successful restart, the device restores the last statuses of the outputs and
adopts the last received configuration of the inputs. At the same time, the mobile connection is re-established and the device connects to the
IoT Portal. Pending configurations from the IoT Portal are then transferred to the device.
For firmware update
Make sure that the device is not used during the firmware update!
When the firmware update is started, the device starts downloading the latest firmware. After the firmware has been successfully downloaded,
the device is restarted. The relay outputs are switched off. The device also establishes the last statuses of the outputs and adopts the last re-
ceived configuration of the inputs. At the same time, the mobile connection is re-established and the device connects to the IoT Portal. Pending
configurations from the IoT Portal are then transferred to the device.
If the firmware update was unsuccessful, the device starts with the old firmware and the existing configuration.
The installed firmware version is displayed in the
Overview menu (Figure 37 (8)) and in the Manage (Figure 38) menu. In addition, the fact that
a firmware update is available remains displayed in the Manage on the Cogwheel icon (Figure 38 (6)).
In case of internal firmware error

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If an internal firmware error occurs, the device is automatically restarted after 2 minutes at the latest. The behaviour is the same as for a manual
reset (see also the On Manual Reset section above).

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3.8 Hardware description
Antenna The antenna is connected to an antenna socket. Different antennas can be connected, depending on the area
of application (see also chapter 4.4).
The tightening torque of 1 Nm must not be exceeded!
Mounting holes Screws with a maximum thread diameter of 3.9 mm can be used for mounting.
The tightening torque of 1 Nm must not be exceeded!
Figure 2
4
Status LEDs wireless signal
15 Status LEDs inputs
1
2
3
5
6
7
8
16
14
13
12
11
10
2
Antenna
Mounting hole
Power supply
USB port
Serial no. label
Status LED outputs
Relay outputs
Mounting hole
Reset button
Pair key
STAT LED
RUN LED
Digital/analogue inputs
Test button
9 Ventilation slots
Figure 3
17DIN rail mounting bracket
1
2

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Power supply Strands or wires with a maximum cross-section of 2.5 mm2 can be connected to the screw terminals. The
identically named terminals are electrically connected in the device and can be used as feed-through to avoid
multiple assignment of the terminals.
Terminal designation for version ~: L (outer conductor), N (neutral conductor)
Terminal designation for version ⎓:+ (plus), - (minus)
The terminals with the designation N / "-" form the common reference potential for the inputs.
For details about the power supply of the different types of devices, see chapter 9.2.
4 Status LEDs
Radio signal
These LEDs indicate the currently used radio standard (2G, 3G or 4G). The colour indicates the signal strength:
Operating mode Radio network IoT Portal
LED not lighting up Fallback: Event storage on the device None Not connected
LED flashing orange Fallback: SMS directly to recipient Poor reception Not connected
LED lighting up orange Normal operation Poor reception Connected
LED flashes green Fallback: SMS directly to recipient Good reception Not connected
LED lights up green Normal operation Good reception Connected
USB port: This connection is intended for internal purposes!
Serial no. label The device serial number must be entered when pairing the device.
Status LEDs
Outputs
Status Flashing frequency
LED not lighting up Relay switched off. Relay contact is open --
LED lights up Relay switched on. Relay contact is closed --
Relay outputs 4 changeover contacts are available, regardless of the device type.
Ventilation slots Ensure that the ventilation slots are not taped or covered by components to ensure adequate cooling of the
device.
Reset button Triggers a reset function (see chapter 3.7).
Press the reset button for at least 4 seconds to reset the device.
Test button A functional test of the connection to the IoT Portal is performed. If the key is pressed, a message is sent by
e-mail, SMS or push message (depending on the setting) and the status is displayed in the IoT Portal in the
menu Overview/Test (see Figure 37 (17)).
Pair key The device is connected to the IoT Portal.
RUN LED Status Flashing frequency
LED not lighting up The device is switched off or is not working, --
see chapter 7.2.
LED flashing The device and the firmware are ready for use and are in operation Slow
7STAT LED The LED indicates the operating status.
Status Flashing frequency
LED not lighting up Normal operation --
LED flashing Firmware update Fast, flashing
LED flashing Firmware update/restart Slow
LED lights up Device shuts down/exits all running tasks --
LED flashing Device shuts down/terminates connection to Fast, even
IoT platform and mobile network
3
4
5
6
7
8
9
10
11
12
13
14

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3 Status LEDs
Inputs
Digital inputs
Status Flashing frequency
LED not lighting up Input value = logic level 0 (low) --
LED lights up Input value = logic level 1 (high) --
analogue inputs
LED not lighting up Input level ≤ lower threshold value --
LED flashing Lower threshold value < input level < upper threshold value Slow
LED lights up Input level ≥ upper threshold value --
Inputs
Digital / Analogue
Digital
The inputs are interpreted as logic level "1" (high) as soon as the applied input voltage is higher than the switch-
on threshold. The voltage levels must always have the same reference potential as the device power supply!
Switch-on threshold
Logic 1: CMS-10R-D/AC110-240V-Zx > 85 V ~
CMS-10R-DA/DC12-48V-Zx > 9.5 V ⎓
CMS-10R-DAC/DC12-48V-Zx > 9.5 V ⎓
Analogue (voltage)
If the input is configured as "analogue", voltage levels from 0 – 10 V ⎓are converted to a user-scalable value
(temperature, flow rate, etc.). If the voltage is higher than 10 V ⎓(but less than or equal to the operating volt-
age), the configured maximum value is set.
Analogue (current)
This input type with a range of 4 – 20mA ⎓is designed for use as a current loop interface. The whole range
from 4 - 20 mA ⎓is converted into a scalable value. Furthermore, the detection of a line break is possible.
DIN rail mounting
bracket
DIN rail mounting bracket for mounting the device on a 35 mm DIN rail.
15
16
17

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4 Installing the device
DANGER
Risk of death due to electric shock!
Only mount or dismantle the device when it is disconnected from the power supply.
WARNING
The work described in this chapter must only be carried out by qualified electricians (see also chapter 2.3)!
4.1 Installation instructions
•Follow the installation instructions described. Observe the regulations and safety regulations applicable to installation and operation,
including the national safety regulations, as well as the generally recognised rules of technology. The safety-relevant data can be found in
the package insert and the certificate of conformity.
•The device may not be opened or modified and no repairs may be made to the device. Repairs may only be carried out by the manufac-
turer. In the event of damage, replace the device with an equivalent device.
•The device may only be installed permanently (not as a mobile unit).
•With protection class IP20 (IEC 60529/EN 60529), the device may only be used in clean and dry environments. Do not expose the device
to any mechanical and/or thermal stress beyond the limits according to the technical data.
Before installation, make sure that the country zone of the device (Z1 or Z2) corresponds to the country version valid at the installation site (see
chapter 3.5.2).
4.2 Mounting
4.2.1 Mounting the device
The device can be mounted on a TS35 carrier rail or on a vertical surface using the mounting holes.
Carrier rail mounting
•Place the device on the carrier rail from above
•Snap the device onto the rail from the front with even pressure until it audibly clicks into place
Mounting on a vertical surface
•Make sure that the surface is level
•The device must be mounted on a vertical surface so that the air can circulate through the ventilation slots
•Screw the device onto the surface. Select screws with a maximum head diameter of 6 mm and a maximum thread and shaft diameter of
3.9mm. The tightening torque must not exceed 0.5 Nm.
4.2.2 Dismantling the device
Carrier rail mounting
•Remove all electrical connection wires
•Insert a screwdriver into the tab at the bottom of the device and unlock it with a downward movement
•Lift the device out of the carrier rail

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Mounting on a vertical surface
•Remove all electrical connection wires
•Loosen the screws
•Remove the device
4.3 Wiring
4.3.1 Power supply
When connecting to the 230 V ~ mains, it is essential that the power supply and the supply of the inputs are connected to the same outer con-
ductor. No voltage exceeding 240 V ~may occur on the device. The device is insulated and therefore does not require a protective conductor
connection (earthing). Connect the device according to one of the following connection variants.
4.3.2 Wiring of the CMS-10R/D inputs
1114 12
O1
1114 12
O1
CM S -10…
L
N
CM S -10…
L
N
N
L
L L N N 1 2 3 4 5 6
12 3 4 5 6
Sig.
0 – 10 V
12 3 4 5 6
1- 4: or 0 -10 V
0 – 10 V 4 – 20 mA
5 - 6: 4 - 20 mA
1- 6: or 0 -10 V
Sig.
0 – 10 V
Sig. Sig.
12 3 4 5 6
12 3 4 5 6
N
L3
L2
L1
L L N N 1 2 3 4 5 6
11
O2
14 12 2 124 22 3134 32 4144 42
O3 O4O1
CM S -10...
L1
L2
L3
Connect the digital inputs to an outer conductor (L).
Figure 4
1114 12
O1
1114 12
O1
CM S -10…
L
N
CM S -10…
L
N
N
L
L L N N 1 2 3 4 5 6
12 3 4 5 6
Sig.
0 – 10 V
12 3 4 5 6
1- 4: or 0 -10 V
0 – 10 V 4 – 20 mA
5 - 6: 4 - 20 mA
1- 6: or 0 -10 V
Sig.
0 – 10 V
Sig. Sig.
12 3 4 5 6
12 3 4 5 6
N
L3
L2
L1
L L N N 1 2 3 4 5 6
11
O2
14 12 2 124 22 3134 32 4144 42
O3 O4O1
CM S -10...
L1
L2
L3
The digital inputs must not be connected to different outer conductors
(L1, L2, L3)!

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4.3.3 Wiring the CMS-10R/DA inputs
4.3.4 Wiring the CMS-10R/DAC inputs
Connect the contacts of the digital inputs to a potential (+).
1114 12
O1
1114 12
O1
CM S -10…
L
N
CM S -10…
L
N
N
L
L L N N 1 2 3 4 5 6
12 3 4 5 6
Sig.
0 – 10 V
12 3 4 5 6
1- 4: or 0 -10 V
0 – 10 V 4 – 20 mA
5 - 6: 4 - 20 mA
1- 6: or 0 -10 V
Sig.
0 – 10 V
Sig. Sig.
12 3 4 5 6
12 3 4 5 6
N
L3
L2
L1
L L N N 1 2 3 4 5 6
11
O2
14 12 2 124 22 3134 32 4144 42
O3 O4O1
CM S -10...
L1
L2
L3
Figure 5
1114 12
O1
1114 12
O1
CM S -10…
L
N
CM S -10…
L
N
N
L
L L N N 1 2 3 4 5 6
12 3 4 5 6
Sig.
0 – 10 V
12 3 4 5 6
1- 4: or 0 -10 V
0 – 10 V 4 – 20 mA
5 - 6: 4 - 20 mA
1- 6: or 0 -10 V
Sig.
0 – 10 V
Sig. Sig.
12 3 4 5 6
12 3 4 5 6
N
L3
L2
L1
L L N N 1 2 3 4 5 6
11
O2
14 12 2 124 22 3134 32 4144 42
O3 O4O1
CM S -10...
L1
L2
L3
Connect the analogue sources between (+) and (-).
I 1 - 6: Digital inputs or analogue inputs (0 - 10 V ⎓)
Connect the contacts of the digital inputs to (+).
Connect the analogue sources between (+) and (-).
Connect the power sources to (+).
I 1 - 4: Digital inputs or analogue inputs (0 - 10 V ⎓)
I 5 - 6: Current inputs 4 - 20 mA ⎓
1114 12
O1
1114 12
O1
CM S -10…
L
N
CM S -10…
L
N
N
L
L L N N 1 2 3 4 5 6
12 3 4 5 6
Sig.
0 – 10 V
12 3 4 5 6
1- 4: or 0 -10 V
0 – 10 V 4 – 20 mA
5 - 6: 4 - 20 mA
1- 6: or 0 -10 V
Sig.
0 – 10 V
Sig. Sig.
12 3 4 5 6
12 3 4 5 6
N
L3
L2
L1
L L N N 1 2 3 4 5 6
11
O2
14 12 2 124 22 3134 32 4144 42
O3 O4O1
CM S -10...
L1
L2
L3
Figure 6