Comelit IPPTZA02Z20A User manual

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IPPTZ CAMERAS
ART. IPPTZA02Z20A
IPPTZA04Z30A
Please read this manual thoroughly before use and keep it for future reference

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Disclaimer
This manual is provided for user reference only.
This manual is available for many models. Some functions introduced in the
manual may be not available for some models.
The content of this manual is subject to change without prior notice, the updates
will be added into the new version of this manual.
This manual may contain several technically incorrect places or printing errors,
please feel free to let us know. We will readily improve or update the procedures
described in the manual.
Notes on Safety
Please use the specified power supply to connect.
Do not attempt to disassemble the camera; in order to prevent electric shock, do
not remove screws or covers.
There are no user-serviceable parts inside. Please contact the nearest service
center as soon as possible if there is any failure.
Avoid from incorrect operation, shock vibration, heavy pressing which can cause
damage to product.
Do not use corrosive detergent to clean main body of the camera. If necessary,
please use soft dry cloth to wipe dirt; for hard contamination, use neutral
detergent. Any cleanser for high grade furniture is applicable.
Avoid aiming the camera directly towards extremely bright objects, such as sun,
as this may damage the image sensor.
Please follow the instructions to install the camera. Do not reverse the camera.
Do not operate it in case temperature, humidity and power supply are beyond
the limited stipulations.
Keep away from heat sources such as radiators, heat registers, stove, etc.
Do not expose the product to the direct airflow from an air conditioner. Otherwise,
it may cause moisture condensation inside the bubble due to temperature
difference between internal and external of the dome camera.

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Table of Contents
1Network Connection............................................................................................1
1.1 LAN ............................................................................................................1
1.1.1 Access through Comelit Advance IP Tool........................................1
1.1.2 Access through Internet Explorer....................................................3
1.2 WAN...........................................................................................................4
2Live View...............................................................................................................8
3 Menu Setup ........................................................................................................10
3.1 System Information...................................................................................10
3.2 System Setup...........................................................................................11
3.2.1 Auto PT Flip...................................................................................11
3.2.2 Language Setup............................................................................11
3.2.3 RS485 Setup.................................................................................11
3.2.4 Date Setup ....................................................................................11
3.2.5 Title Setup.....................................................................................12
3.2.6 North Setup...................................................................................12
3.2.7 New Password and Change Password.........................................13
3.2.8 Auto Exit Time...............................................................................13
3.3 Camera Setup ..........................................................................................13
3.3.1 Camera Control.............................................................................14
3.3.2 Image Setup..................................................................................15
3.3.3 Lens Setup....................................................................................16
3.3.4 Day & Night Setup.........................................................................17
3.3.5 Infrared Control .............................................................................18
3.3.6 Video Format.................................................................................18
3.4 Dome Function.........................................................................................18
3.4.1 Preset Setup .................................................................................18
3.4.2 Cruise (Tour) Setup.......................................................................19
3.4.3 Group Setup..................................................................................19
3.4.4 Task Setup ....................................................................................20
3.4.5 Trace (Pattern) Setup....................................................................21
3.4.6 Alarm Setup ..................................................................................21
3.4.7 Home Position...............................................................................22
3.4.8 Wiper Setup ..................................................................................23
3.5 Display Setup ...........................................................................................23
3.6 Load Default.............................................................................................23
4 Remote Configuration.......................................................................................24
4.1 System Configuration...............................................................................24
4.1.1 Basic Information...........................................................................24
4.1.2 Date and Time Configuration ........................................................24
4.1.3 Local Configuration .......................................................................25

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4.1.4 Storage..........................................................................................25
4.2 Image Configuration.................................................................................27
4.2.1 Video / Audio Configuration...........................................................27
4.2.2 OSD Configuration........................................................................29
4.2.3 Video Mask (Privacy) ....................................................................29
4.2.4 Camera Setup...............................................................................30
4.3 PTZ Configuration ....................................................................................31
4.3.1 PTZ and Password Setting............................................................31
4.3.2 Restore..........................................................................................32
4.3.3 PTZ Function.................................................................................32
4.4 Alarm Configuration..................................................................................32
4.4.1 Motion Detection ...........................................................................32
4.4.2 Other Alarms.................................................................................33
4.4.3 Alarm Input....................................................................................35
4.4.4 Alarm Out......................................................................................36
4.4.5 Alarm Server .................................................................................37
4.5 Event Configuration..................................................................................38
4.5.1 Object Removal.............................................................................38
4.5.2 Exception ......................................................................................40
4.5.3 Line Crossing ................................................................................42
4.5.4 Intrusion ........................................................................................43
4.5.5 Crowd Density Detection...............................................................45
4.5.6 People Intrusion ............................................................................47
4.5.7 People Counting............................................................................48
4.6 Network Configuration..............................................................................50
4.6.1 TCP/IPv4.......................................................................................50
4.6.2 Port................................................................................................52
4.6.3 Server............................................................................................52
4.6.4 DDNS............................................................................................52
4.6.5 SNMP............................................................................................53
4.6.6 802.1X...........................................................................................54
4.6.7 RTSP.............................................................................................55
4.6.8 UPnP.............................................................................................56
4.6.9 E-mail............................................................................................56
4.6.10 FTP ...............................................................................................57
4.6.11 HTTPS ..........................................................................................58
4.6.12 P2P (optional)................................................................................59
4.6.13 QoS...............................................................................................60
4.7 Security Configuration..............................................................................60
4.7.1 User Configuration ........................................................................60
4.7.2 Online user....................................................................................62
4.7.3 Block and Allow Lists.....................................................................62
4.7.4 Security Management ...................................................................62
4.8 Maintenance.............................................................................................63

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4.8.1 Backup & Restore .........................................................................63
4.8.2 Reboot Device...............................................................................63
4.8.3 Upgrade ........................................................................................64
4.8.4 Log................................................................................................64
5Playback .............................................................................................................65
5.1 Image Search...............................................................................................65
5.2 Video Search................................................................................................66
5.2.1 Local Video Search.......................................................................67
5.2.2 Micro-SD Card Video Search ......................................................68
Appendix..................................................................................................................70
Appendix 1 - Troubleshooting.....................................................................................70
Appendix 2 –Preset description.........................................................................72

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1 Network Connection
Connect the IP Camera (IPC) via LAN or WAN through Internet Explorer browser.
1.1 LAN
In LAN, there are two ways to access IPC: 1. through the software Comelit Advance IP
Tool; 2. through Internet Explorer browser.
1.1.1 Access through Comelit Advance IP Tool
Network connection:
①Make sure the PC and IPC are connected to the LAN and the Comelit Advance IP
Tool is installed in the PC.
②Double click the Comelit Advance IP Tool icon on the desktop to run this software
as shown below:
③Modify the IP address. The default IP address of the camera is 192.168.1.150.
Click the information of the camera listed in the above table to show the network
information on the right hand. Modify the IP address and gateway of the camera and
make sure that its network address is in the same local network segment as the
computer’s.

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For example, the IP address of your computer is 192.168.1.4. Therefore, the IP
address of the camera shall be changed to 192.168.1.X. After modification, please
enter the password of the administrator and click the “Modify” button to modify the
setting.

④Double click on the IP address and the system will pop up the IE browser toconnect
the IPC. Follow instructions to download, install and run the ActiveX control.
Enter the username and password in the login window.

The default Password of the administrator is admin.
The default Username is admin; the default Password is admin.

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The system will pop up the above textbox to ask you to change the default password. It
is strongly recommended to change the default password for account security. If “Do
not show again” is checked, the textbox will not appear the next time.
1.1.2 Access through Internet Explorer
The default network settings are shown below:
IP address: 192.168.1.150
Subnet Mask: 255.255.255.0
Gateway: 192.168.1.1
HTTP: 80
Data port: 9008
Use the above default settings when logging in the camera for the first time. Connect
the camera to the computer directly through network cable.
①Manually set the IP address of the PC, the network segment should be the same
as the default settings of the IP camera. Open the network and share center. Click
“Local Area Connection” to pop up the following window:.

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Select “Properties” and then select internet protocol (for example: IPv4). Next, click
the “Properties” button to set the network of the PC.
②Open the Internet Explorer browser, enter the default address of the IPC and
confirm.
③Follow instructions to download and install the ActiveX control.
④Enter the default username and password in the login window and then enter to
Live view.
1.2 WAN
Access through the router or virtual server

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①Make sure the camera is connected to the local network and then log in the
camera via LAN and go to ConfigNetworkPort menu to set the port number.
Port Setup
②Go to Config NetworkTCP/IP menu to modify the IP address.
IP Setup
③Go to the router’s management interface through Internet Explorer browser to
forward the IP address and port of the camera in the “Virtual Server”.

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Router Setup
④Open the Internet Explorer browser and enter its WAN IP and http port to access.
(for example, if the http port is changed to 81, please enter “192.198.1.150:81” in the
address bar of web browser to access).
Access through PPPoE dial-up
Network connection
Access the camera through PPPoE auto dial-up. The setup steps are as follow:
①Go to ConfigNetworkPort menu to set the port number.
②Go to Config NetworkTCP/IPPPPoE Config menu. Enable PPPoE and then
enter the user name and password from your internet service provider.
③Go to Config NetworkDDNS menu. Before configuring the DDNS, please
apply for a domain name first. Please refer to DDNS configuration for detail
information.
④Open the Internet Explorer browser and enter the domain name and http port to
access.

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Access through static IP
Network connection
The setting steps are as follow:
①Go to ConfigNetworkPort menu to set the port number.
②Go to Config NetworkTCP/IP menu to set the IP address. Check “Use the
following IP address” and then enter the static IP address and other parameters.
③Open the Internet Explorer browser and enter its WAN IP and http port to access.

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2Live View
After logging in, the following window will be shown.
The descriptions of the icon on the remote preview interface are as follows:
Icon
Description
Icon
Description
Original size
SD card recording indicator
Fit correct scale
Color abnormal indicator
Auto (fill the window)
Abnormal clarity indicator
Full screen
Scene change indicator
Start/stop live view
Line crossing indicator
Start/stop two-way audio
Crowd density indicator
Enable/disable audio
People counting indicator
Snapshot
Object removal indicator
Start/stop local recording
Intrusion indicator
Zoom in
People intrusion indicator
Zoom out
Sensor alarm indicator
PTZ control
Motion alarm indicator
Move the cursor to view the live image in all directions after you click this
button. Additionally, hold and drag the left mouse button to zoom in the live
image.

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Those smart alarm indicators will flash only if the camera supports those
functions and the corresponding events are enabled.
In full screen mode, double click with the mouse to exit or press the ESC key on the
keyboard.
Click PTZ extended button to unfold the control panel. In remote preview interface, you
can view the image from every direction using the PTZ panel.
The descriptions of the control panel are as follows:
Select preset and click to call the preset. Select and set the preset and then
click to save the position of the preset. Select the set preset and click to
delete it. Select cruise and click to start cruise.
Icon
Description
Icon
Description
Click it to rotate the
dome diagonally up-left
Click it to rotate the dome
diagonally up-right.
Click it to rotate the
dome upwards.
Click it to stop rotating the
dome.
Click it to rotate the
dome towards left
Click it to rotate the dome
towards right.
Click it to rotate the
dome diagonally
down-left
Click it to rotate the dome
diagonally down-right.
Click it to rotate the
dome downwards.
Drag the scroll bar to
adjust rotating speed of the
dome.
Click it to zoom out the
live image.
Click it to zoom in the live
image.
Focus -
Focus +
Iris -
Iris +
Auto scan
Wiper
Light
Radom scan
Group scan
Preset
Cruise
Track

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3 Menu Setup
On the PTZ control panel of Internet Explorer remote preview interface, call Preset 95
and click . This will take you to see the following main menu setup.
The menu setup can be displayed when the resolution of the live is set to
1920×1080.
After you go to the main menu interface, you can select the menu by clicking the
direction button ( ).
：moving up and down into the menu.
：to return to the menu.
：to confirm, to enter sub-menu or to select the menu on the right.
Note: dash (-) before the menu means that the menu is not available. Different models
may have different menus. The menus in this manual are for reference only.
3.1 System Information
Select System Information by clicking or button, then click button to
enter into the menu as shown below:
You can view the software and firmware version, camera, system temperature, date,
dome ID, dome protocol and baud rate here.

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3.2 System Setup
Select System Setup by clicking or button, then click button to enter
into the menu as shown below:
3.2.1 Auto PT Flip
Select Auto PT Flip and then click to set up the menu on the right. Click or
button to select ON/OFF. After, click button to return to the menu on the left
and click button to select Exit or Return (Exit the setup or Return to the main
menu).
3.2.2 Language Setup
English or Chinese.
3.2.3 RS485 Setup (not available for some models)
Select RS485 Setup menu as shown below:
Dome ID: from 001 to 255.
Protocol: PELCO-D or PELCO-P.
Baud Rate: from 1200 to 9600bps.
3.2.4 Date Setup
Select Date Setup menu as shown below:

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①Set the date and time by clicking the arrow buttons.
②Select STORE to save the setting.
3.2.5 Title Setup
Select Title Setup menu as shown below:
Click the arrow buttons to set the title and then save the setting by selecting STORE.
3.2.6 North Setup
Select Next page and then North Setup menu as shown below:
①Choose a location by clicking the arrow buttons.
②Select STORE to save the setting.
③The horizontal angle will treat the north position as a reference, otherwise it will
treat the horizontal origin as a reference to display the clockwise rotation angle
of camera.
④The vertical PTZ will treat its highest point as a reference (when the camera is
parallel with the horizontal ground) to show the angle included between the
camera and horizontal ground.

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3.2.7 New Password and Change Password
Select New Passsword menu as shown below:
Enter the password by clicking or button.
Numbers from 0 to 9 are available. The password should be 6 characters.
Empty password is invalid when you set the new password.
Password needs to be entered when you login next time.
Select Change Passsword menu as shown below:
Enter the current password and then enter the new password twice.
Entering empty new password to delete the current password.
3.2.8 Auto Exit Time
Select Auto Exit Time to set the time to exit the menu automatically.
3.3 Camera Setup
Select Camera Setup by clicking or button, then click button to enter
into the menu as shown below.

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3.3.1 Camera Control
Select Camera Control menu as shown below:
Brightness: set the brightness level of the image.
Sharpness: set the sharpness level of the image.
Contrast: set the contrast of the image (not available for some models).
Hue: set the hue of the image (not available for some models).
Antiflicker (not available for some models):
OFF: disables the anti-flicker function. This is used mostly in outdoor installations.
50Hz: reduces flicker in 50Hz lighting conditions.
60Hz: reduces flicker in 60Hz lighting conditions.
WDR setup: WDR can adjust the camera to provide a better image when there are
both very bright and very dark areas simultaneously in the field of the view.

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Note: recording will be stopped for a few seconds while the mode is changing from
non-WDR to WDR mode.
HLC setup: if ON, lowers the brightness of the entire image by suppressing the
brightness of the image’s bright area and reducing the size of the halo area.
HLC Level: from 00 to 20.
BLC: If ON, the auto exposure is activate according to the scene so the object in the
image in the darkest area will be seen clearly.
3D-NR: (Auto, Low, Middle, High). Reduce the noise of the brightness and chroma of
the image in low illumination condition.
Color Level: adjust the saturation of the image (from 0 to 7).
Defog Setup: (Auto, Manual). Activate and set an appropriate value as needed in
foggy, dusty, smoggy or rainy environment to get clear images.
Gamma: measurement of the contrast of an image (not available for some models).
VE: visibility enhancement (not available for some models).
High Sensitivity: set it as needed (not available for some models).
3.3.2 Image Setup
Select Image Setup menu as shown below:
AE Setup
Select AE Setup menu as shown below:
AE MODE: Auto, Bright, Shutter, IRIS or Manual.
Brightness: from 0 (darkest) to 20 (brightness). Available only when bright mode is
selected.