Comfort Sync 507065-01 Planning guide

*2P0912* *P507065-01*
© 2012
ALLIED AIR ENTERPRISES
215 METROPOLITAN DR.
WEST COLUMBIA, SC 29170
indoor temperature
indoor humidity is 41%
fan is
OFF
fan is
AUTO
cool−to
set temp
75
heat to
72
heat
or
cool
fan is
AUTO
away
mode
outdoor
temperature
80
system is cooling
?
9:39 am July 18, 2012
Wi−Fi
THIS MANUAL MUST BE LEFT WITH THE HOMEOWNER
FOR FUTURE REFERENCE
HOMEOWNER’S MANUAL
Comfort SynctThermostat
Touch Screen Programmable Communicating Thermostat
CONTROLS
507065−01
09/12
General
Congratulations on choosing the Comfort Synctouch screen, pro-
grammable thermostat! The state−of−the−art technology built into this de-
vice makes it easy for you to keep your home comfortable while at home,
and it allows you to adjust your home’s comfort settings from wherever
you have access to the internet!
Help screens are just a touch away; this manual will get you started ex-
periencing a whole new world of home comfort.

507065−01 09/12 Page 2
Table of Contents
Comfort SyncThermostat 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Thermostat Lock−out 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Start up 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User Preferences Quick Reference Chart 4. . . . . . . . . . . . . . . . . . .
Tools used to change preferences 5. . . . . . . . . . . . . . . . . . . . . . . . .
User Dashboard and HELP 6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Settings 6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clock Settings 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Display Settings 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Weather 8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Edit Programs 8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Alerts 9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reminders 11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Service Information 13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjust temperature and change programsProgram HOLD 14. . .
Away button (Vacation mode) 14. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting humidity controls 16. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Enabling Wi−Fi from User Home Screen 17. . . . . . . . . . . . . . . . . . . .
Registering Comfort Syncfrom User Home Screen 18. . . . . . . . .
Computer Login to Comfort SyncServer 20. . . . . . . . . . . . . . . . . .
WARNING
Do not switch system to cool if the outdoor temperature is below
45°F (7°C). This can damage the cooling system.
NOTICE
Use this thermostat only as described in this manual.
Comfort SynctThermostat
The communicating Comfort Sync thermostat is an electronic 7−day
programmable touch screen thermostat with color display. It also offers
enhanced capabilities which include humidification measurement and
control, dew point adjustment control, dehumidification measurement
and control, and equipment maintenance reminders. The thermostat’s
autochangeover mode permits control of heating, cooling, humidifica-
tion, and dehumidification without user involvement.
The Comfort Syncthermostat can connect to the internet using your
home’s wireless Wi−Fi access point. After online registration is com-
pleted, weather information is automatically sent to the thermostat, and
you will have full access to the thermostat from anywhere using a remote
internet connection via computer, smartphone, or iPad.
The thermostat stores system parameters in nonvolatile memory (re-
tains data when electrical power fails or is turned off), and includes on-
board help screens.
Indoor Air Quality accessories are supported with time-based notifica-
tion of consumables including media filters, UVC bulbs and humidifier
pads service / replacement.
Thermostat Lock−out
A lock" icon at the bottom center
screen (shown in the picture), indi-
cates the thermostat is either par-
tially− or fully−locked.
Partially−locked, any user can adjust the temperature up or down to set a
hold" for a selectable time.
Fully−locked, no one can make any changes to the thermostat’s settings.
To unlock, press and hold the lock" icon for 5−6 seconds.
To lock the thermostat, access Screen lockout" through the dash-
board’s display settings" described on Page 7.
Wi−Fi

Comfort Sync7−Day Programmable Communicating Thermostat
Page 3
Start up
In event of power failureIf a power failure occurs,
when the power comes back on, the thermostat will reboot
and when complete, the HOME screen will return.
What the Home screen tells you...
After the thermostat and the
system has been fully con-
nected and powered on, the
Comfort Syncthermo-
stat’s Home screen is dis-
played. Figure 1 shows a
display and describes what
the thermostat is telling you.
Note that set to heat or
cool communicates that the
system is operating in
manual mode; if it were in
program mode, the heat or
cool button would read
summer program is on (or
other named program).
Other information...
Until and unless the indoor temperature is at or between
the two settings (70 to 75 degrees in this example), the system
should run until it does measure within that temperature range.
The Wi−Fi indicator is (not ), therefore, the thermostat is
connected with your wireless network router.
Away mode sets the thermostat for energy saving while you are gone
for an extended period of time. In this mode, the system will only
come on if indoor temperature falls below 62 degrees (for heating) or
if indoor temperature rises above 85 degrees (for cooling).
What you can do from the Home screen...
Typically, what every homeowner wants from an air
conditioning system is to be able to control that
system using a convenient device to
adjust heating, cooling, and the
level of humidity in the home.
From this screen you may:
− adjust temperature
settings
− access menus to change
the program mode
− change how the
fan operates
− access the dashboard"
(fig. 3) by pressing
− access and view active
service alerts by pressing
the icon
− access help screen by
pressing the ?" icon.
Adjusting the temperature and changing the
system mode of operation is described fully
beginning on Page 14.
Adjusting the humidity, even if no physical humidifier or
dehumidifier is present, may also be available, provided the
installer has implemented the feature during setup.
See Page 16 for details on humidity control.
indoor temperature
indoor humidity is 41%
fan is
OFF
fan is
AUTO
cool−to
set temp
75
heat to
70
heat
or
cool
fan is
AUTO
away
mode
outdoor
temperature
80
system is cooling
press to go
to user
dashboard
use arrows
to change
temperature
?
9:39 am July 18, 2012
Wi−Fi
Figure 1. Home screen (typical)
indoor
temperature
indoor
humidity
outdoor temperature
cool−to settingheat−to setting system mode
system status
fan is set
to AUTO
service alerts are presenttime, month, day, year
(if feature is turned on)
(if feature is
turned on)
Wi−Fi setup
button

507065−01 09/12 Page 4
User Preference Quick Reference Chart (to change, use tools shown on Page 5)
user setting dashboard button Default page tools variables
Fan Setting
system settings
auto
Page 6
menu auto, on, circulate
Humidifier OFF
toggle
OFF, ON
Indoor Humidity Display OFF OFF, ON
Dehumidifier OFF OFF, ON
Time and Date
clock settings

Page 7
time/date (Time/date elements screen)
Daylight Saving Time Enabled toggle Enabled, Disabled
Clock Format 12H 12 Hour, 24 Hour
Background Theme
display settings
cobalt
Page 7
toggle
cobalt, cotton, carbon
Temperature Display Scale (F) (F) Fahrenheit, (C) Celsius
Power Save ON ON, OFF
Screen Lock−out Unlocked menu Unlocked, Partially Locked, Fully Locked
Language Displayed English English, French, Spanish
Outdoor Temp Display OFF toggle OFF, ON
Backlight Intensity 100% arrows 20 to 100% (in 20% increments)
Clean Screen (view
only)
(30 sec. timer deactivates touch screen to clean screen; use damp cloth to clean)
Weather weather  Page 8 (shows 5−day weather forecast if connected to internet via Wi−Fi)
Setup a program edit program save energy See details Page 8 
View alerts alerts  See details Page 9 
Filter 1 Timer
reminders Disabled See details Page 11 Disabled, 3 Months, 6 Months, 12 Months, 24 Months, Custom Time
Filter 2 Timer
Humidifier Pad Timer
UV Bulb Timer
Maintenance Timer
Dealer Name
service information
(these may
show install-
er input data
but owner
may change)
See details Page 13 (keyboard)
Dealer Address
Dealer Phone
Dealer Email
Dealer Website
System Desc

Comfort Sync7−Day Programmable Communicating Thermostat
Page 5
keyboard tool
typical menu options
up/down arrows
network security key or passphrase
password displays here as keys touched
cool only
heat only
heat or cool
off
emerg. heat
programs
75º
set to
on
auto
circulate
SMTWTFS
January 2012
1234567
8 9 10 11 12 13 14
15 16 17 18 19 20 21
22 23 24 25 26 27 28
29 30 31 save
09 : 39 am
time and date tool
time
format
12 HR
daylight
saving
enabled
toggle tool
Figure 2. User preference change tools

507065−01 09/12 Page 6
User Dashboard and Help (?) Screens
From the Home screen, press the button to go to the dashboard. The
dashboard (figure 3) allows you to set the system to operate the way you
want it to operate. From the dashboard, you can access system settings,
clock settings, and display settings, weather, edit programs, alerts, re-
minders, service and help (?).
FEATURES
press any button for access to more features and controls
weather
system
settings
clock
settings
display
settings
service
edit
programs alerts reminders
?
9:39 am July 18, 2012
Wi−Fi
Figure 3. User dashboard − indoor settings
System settings
Press button: system settings. Figure 4 A" shows the screen with its
defaults. Figure 4 B" shows how the devices can be configured.
Press button: set to AUTO. (button may read: set to ON or set to CIR-
CUL..). Select from pop−up menu: on, auto, or circulate.
Press buttons: humidifier, humidity display, or dehumidifier to turn
each on. The resulting display shows the default values of humidifier and
dehumidifier; use the arrows to change either.
When humidity display is ON, text near the screen bottom shows the
current humidity. Touch the X" button to return to dashboard or the
Home icon for the Home screen.
SYSTEM SETTINGS
?
current indoor humidity is 50%
set to
AUTO
humidifier
is ON
humidity
display IS
ON
de−
humidifier
is ON
fan settings humidity settings
humidifier
settings
dehumidifier
settings
on
auto
circulate
40%
set to 50% set to
when turned
on, the text
below will
appear
showing
current
setting
SYSTEM SETTINGS
set to
AUTO
humidifier
is OFF
humidity
display IS
OFF
de−
humidifier
is OFF
fan settings humidity settings
humidifier
settings
dehumidifier
settings
(default is OFF)(default is AUTO) (default is OFF) (default is OFF)
B
A
ALL CHANGES
MADE ON THIS
SCREEN ARE IN-
STANTLY SAVED.
?
9:39 am July 18, 2012
Wi−Fi
Figure 4. System Settings

Comfort Sync7−Day Programmable Communicating Thermostat
Page 7
Clock settings
Press clock settings (see figure 3). Figure 5 shows the Set current time
and date screen. Use the horizontal arrows to scroll to month and year;
then touch a day of month to select it. Touch time format and daylight
saving to toggle these options. Use the up/down arrows to change time.
Touch am/pm to select morning or afternoon (am/pm does not appear if
24HR format is selected).
CLOCK SETTINGS
?
SMTWTFS
January 2012
1234567
8 9 10 11 12 13 14
15 16 17 18 19 20 21
22 23 24 25 26 27 28
29 30 31 save
09 : 39 am
set current date and
time
time
format
12 HR
daylight
saving
enabled
?
9:39 am July 18, 2012
Wi−Fi
Figure 5. Set current time and date
Display settings
Press display settings (see figure 3). Figure 6 A" shows the Display
settings screen and defaults.
Press buttons: Temp scale (ºF/ºC), power save (ON/OFF) and out-
door temp display (ON/OFF) to toggle these options.
Press buttons: Background theme, language and screen lockout;
press to select options from pop up menus (figure 6 B").
Press button: backlight intensity; use up/down arrows to change the
intensity of backlighting in 20% increments.
Use the press to CLEAN SCREEN button to give yourself a 30 second
timer to clean off the screen (use a damp cloth to clean).
DISPLAY SETTINGS
back−
ground
theme
COTTON
temp
scale
is ºF
power
save
is ON
press to
CLEAN
SCREEN
language
is
ENGLISH
screen
lockout
UN−
LOCKED
outdoor
temp
display
is ON 20%
backlight
intensity
cobalt
cotton
carbon
ENGLISH
FRENCH
SPANISH
unlocked
partially
locked
DISPLAY SETTINGS
press any button for access to more features and controls
back−
ground
theme
COTTON
temp
scale
is ºF
power
save
is ON
press to
CLEAN
SCREEN
language
is
ENGLISH
screen
lockout
UN−
LOCKED
outdoor
temp
display
is ON 20%
backlight
intensity
B
A
?
9:39 am July 18, 2012
Wi−Fi
?
9:39 am July 18, 2012
Wi−Fi
Figure 6. Display settings

507065−01 09/12 Page 8
Weather
Press button: weather (see fig. 3). Figure 7 shows a typical 5−day fore-
cast screen. Use X" button to return to the previous screen.
WEATHER
5−day forecast for Columbia, SC
today tomorrow wednesday thursday friday
forecast
Hi 85
Lo 60
20% chance
of rain
forecast
Hi 85
Lo 60
50% chance
of rain
forecast
Hi 70
Lo 60
100% chance
of rain
forecast
Hi 85
Lo 60
20% chance
of rain
forecast
Hi 90
Lo 60
?
9:39 am July 18, 2012
Wi−Fi
Figure 7. Typical weather screen
Edit program
Press button: edit program (see fig. 3). Figure 8 A" shows edit program
screen. Figure 8 B" shows pop up menus that appear when the selections
are touched and it illustrates changes made to the program.
Edit the season programs" to your preference. (Save energy uses high−effi-
ciency EnergyStar settings to promote energy conservation).
select programs − select a preset program; or press and hold any button
for the keyboard and change button names to user preference.
select days − week/weekend, individual days, all 7 days.
time − up/down arrows to change time in 15 minute increments.
cool− & heat−to − up/down arrows to change temperature in 1º increments.
fan mode − on, auto, circulate.
Figure 8 B" also shows that the evening time has been disabled; this is
done by pressing and holding the time button for that time period. (Touch add
setting to re−enable that time period). Use the restore button to restore de-
faults for the preset programs. Press "X button after changing; a pop−up
prompts with back, discard and save options. Select save to save and re-
turn to the dashboard.
EDIT PROGRAMS
summer
select
programs
summer
program will follow these settings on mon−fri
winter
spring fall
save energy
custom
06:00 am 78 70 AUTO
select
days time cool−to heat−to fan mode
85 62
08:00 am AUTO
82 62
10:00 pm AUTO
sat−sun
mon−fri
05:00 pm 78 70 AUTO
change
days
press and hold any time to enable or disable for the time period restore
press/hold
program
button to
rename
EDIT PROGRAMS
summer
select
programs
winter
spring fall
save energy
my program
06:00 am 76 70 ON
select
days time cool−to heat−to fan mode
85 66
08:00 am AUTO
82 62
08:30 pm AUTO
all 7 days
mon−fri
add setting
change
days
press and hold any time to enable or disable for the time period restore
on
auto
circulate
week/weekend
individual days
all 7 days
B
my program
program will follow these settings on all 7 days
A
press/hold
program
button to
rename
?
9:39 am July 18, 2012
Wi−Fi
Figure 8. Edit program screen

Comfort Sync7−Day Programmable Communicating Thermostat
Page 9
Alerts
Figure 10 shows how an alert appears when it occurs after the system
has been put into operation. Use information on this screen to contact
your HVAC serviceman. Use the X" to return to the previous screen.
A red alert (red icon) identifies a problem that could prevent the system
from working properly or not working at all, and if allowed to run, could
cause damage to the system. You MUST call for service immediately.
alerts ( 1) of ( 1)
9:39 am July 18, 2012
Service Alert Code 290
indoor unit reports:
Heat Problem
service info
your dealer
1−800−123−4567
Figure 9. Typical red alert
A service alert (yellow icon) tells you to perform routine service, or to call
the dealer to service, one or more of the following: Filters, Humidifier Pad
and UV Light Service and Maintenance. These alerts will appear based
on elapsed time set per the reminders". For information on clearing and
remind later, see reminders on Page 11.
alerts ( 1) of ( 1)
9:39 am July 18, 2012
Service Alert Code 3000
system reports:
Replace Filter 1 clear
remind
later
service info
your dealer
1−800−123−4567
Figure 10. Typical service alert
Access alerts through the dashboard
Press the Home screen alert icon ( ) or the alerts button on the dash-
board (see figure 3). Any alerts will appear similar to those shown in fig-
ure 11. Touch the select alert time period for viewing button to view
alerts that occurred in the last 24 hours, last 30 days, or last 12 months.
Contact your HVAC serviceman to report the alerts and related prob-
lems.
ALERT (1) of (1)
02/23/2012 9:39 am
Service Alert Code: 292
Indoor unit reports:
Problem
ALERT (1) of (1)
02/23/2012 9:39 am
Service Alert Code: 331
Indoor unit reports:
RSBCommunication Link Problem
ALERT (1) of (1)
02/23/2012 9:39 am
Service Alert Code: 252
Indoor unit reports:
Discharge Air Temperature High
last 24
hours
select alert
time period for
viewing
last 24 hours
last 30 days
last 12 months
service info
your dealer
1−800−123−4567
?
9:39 am July 18, 2012Wi−Fi
Figure 11. Alerts viewed from dashboard option

507065−01 09/12 Page 10
Navigate to different screens (see figure 12). You can clear alerts and set new reminders after routine service. You may also set a remind later" to be
reminded at a more convenient time for doing the service. If a red alert (red ) is present, contact the party identified under service info.
reminder ( 1) of ( 4)
04/03/2012 02:39pm
Service Alert Code 3000
system reports:
replace filter 1
reminder ( 2) of ( 4)
04/03/2012 02:39pm
Service Alert Code 3001
system reports:
replace filter 2
reminder ( 3) of ( 4)
04/03/2012 02:39pm
Service Alert Code 3002
system reports:
replace humidifier pad
ALERT HISTORY
reminder ( 1) of ( 4)
04/03/2012 02:39pm
Service Alert Code 3000
system reports:
replace filter 1
reminder ( 2) of ( 4)
04/03/2012 02:39pm
Service Alert Code 3001
system reports:
replace filter 2
reminder ( 3) of ( 4)
04/03/2012 02:39pm
Service Alert Code 3002
system reports:
replace humidifier pad
ALERT HISTORY
clear
last 24
hours
remind
later
select alert
time period
for viewing
MAIN ALERT SCREEN
noyes
was action taken?
(returns main
alert screen)
clear button SCREEN
cancelset
select one
disabled
3 months
6 months
12 months
24 months
custom time
remind later or yes button SCREEN
reminder ( 1) of ( 4)
04/03/2012 02:39pm
Service Alert Code 3000
system reports:
replace filter 1
reminder ( 2) of ( 4)
04/03/2012 02:39pm
Service Alert Code 3001
system reports:
replace filter 2
reminder ( 3) of ( 4)
04/03/2012 02:39pm
Service Alert Code 3002
system reports:
replace humidifier pad
ALERT HISTORY
select alert
time period
for viewing
reminder ( 1) of ( 4)
04/03/2012 02:39pm
Service Alert Code 3000
system reports:
replace filter 1
reminder ( 2) of ( 4)
04/03/2012 02:39pm
Service Alert Code 3001
system reports:
replace filter 2
reminder ( 3) of ( 4)
04/03/2012 02:39pm
Service Alert Code 3002
system reports:
replace humidifier pad
ALERT HISTORY
clear
last 24
hours
remind
later
last 24 hours
last 30 days
last 12 months
alert time period button SCREEN
service info
your dealer
1−800−123−4567
service info
your dealer
1−800−123−4567
service info
your dealer
1−800−123−4567
service info
your dealer
1−800−123−4567
?
9:39 am July 18, 2012
Wi−Fi ?
9:39 am July 18, 2012
Wi−Fi
Figure 12. Alerts