Comfortflame CCL3018PTA/NTA Safety guide

UNVENTED (VENT-FREE) GAS LOG HEATER
OWNER’S OPERATION AND INSTALLATION MANUAL
DUAL BURNER BILTMORE SPLIT OAK
18", 24" AND 30"
THERMOSTATICALLY-CONTROLLED
MODELS
CCL3018PTA/NTA
CCL3924PTA/NTA
Patent Pending
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WARNING: If the information in this manual is not
followed exactly, a re or explosion may result causing
property damage, personal injury or loss of life.
— Do not store or use gasoline or other ammable
vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re
department.
— Installation and service must be performed by a quali-
ed installer, service agency or the gas supplier.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
Flame
Flame
TM
Comfort
Comfort
by FMI PRODUCTS, LLC
PFS
®
US

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SAFETY
WARNING: Improper
installation, adjustment,
alteration, service or
maintenance can cause
injury or property dam-
age. Refer to this manual
for correct installation
and operational proce-
dures. For assistance or
additional information
consult a qualified in-
staller, service agency or
the gas supplier.
WARNING: This ap-
pliance is for installation
only in a solid-fuel burning
masonry or UL127 factory-
built replace or in a listed
ventless firebox enclo-
sure. It is design-certied
for these installations in
accordance with ANSI
Z21.11.2. Exception: Do
not install this appliance
in a factory-built replace
that includes instructions
stating it has not been test-
ed or should not be used
with unvented gas logs.
WARNING: This is an
unvented gas-red heat-
er. It uses air (oxygen)
from the room in which
it is installed. Provisions
for adequate combustion
and ventilation air must
be provided. Refer to Air
for Combustion and Ven-
tilation section on page 6
of this manual.
This appliance may be in-
stalled in an aftermarket,*
permanently located,
manufactured (mobile)
home, where not prohib-
ited by local codes.
This appliance is only for
use with the type of gas
indicated on the rating
plate. This appliance is
not convertible for use
with other gases.
* Aftermarket: Completion of sale, not for
purpose of resale, from the manufacturer
TABLE OF CONTENTS
Safety .................................................................. 2
Product Identication........................................... 5
Local Codes......................................................... 5
Unpacking............................................................ 5
Product Features................................................. 5
Air for Combustion and Ventilation ...................... 6
Installation ........................................................... 8
Operation........................................................... 18
Inspecting Burners............................................. 20
Cleaning and Maintenance................................ 20
Service Hints ..................................................... 21
Technical Service............................................... 21
Troubleshooting................................................. 22
Optional Positioning of Thermostat Sensing Bulb .. 26
Specications .................................................... 27
Parts .................................................................. 28
Accessories ....................................................... 30
Replacement Parts............................................ 30
Notes ................................................................. 31
Warranty ..............................................Back Cover

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124971-01C 3
WARNING: This product
contains and/or generates
chemicals known to the state
of California to cause cancer or
birth defects or other reproduc-
tive harm.
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble,
operate or service this heater.
Improper use of this heater can
cause serious injury or death
from burns, fire, explosion,
electrical shock and carbon
monoxide poisoning.
DANGER: Carbon monoxide
poisoning may lead to death!
Carbon Monoxide Poisoning: Early signs
of carbon monoxide poisoning resemble the
u, with headaches, dizziness or nausea. If
you have these signs, the heater may not be
working properly. Get fresh air at once! Have
heater serviced. Some people are more af-
fected by carbon monoxide than others. These
include pregnant women, people with heart or
lung disease or anemia, those under the inu-
ence of alcohol and those at high altitudes.
Natural and Propane/LP Gas: Natural and
propane/LP gases are odorless. An odor-
making agent is added to the gas. The odor
helps you detect a gas leak. However, the
odor added to the gas can fade. Gas may be
present even though no odor exists.
Make certain you read and understand all
warnings. Keep this manual for reference. It
is your guide to safe and proper operation of
this heater.
WARNING: Any change to
this heater or its controls can
be dangerous.
SAFETY
Continued
WARNING: Do not allow fans
to blow directly into the replace.
Avoid any drafts that alter burner
ame patterns. Ceiling fans can
create drafts that alter burner
ame patterns. Altered burner
patterns can cause sooting.
WARNING: Do not use a
blower insert, heat exchanger
insert or other accessory not ap-
proved for use with this heater.
Due to high temperatures, the
appliance should be located out
of trafc and away from furniture
and draperies.
Do not place clothing or other
ammable material on or near
the appliance. Never place any
objects on the heater.
Heater base assembly becomes
very hot when running heater.
Keep children and adults away
from hot surface to avoid burns
or clothing ignition. Heater
will remain hot for a time after
shutdown. Allow surface to cool
before touching.
Carefully supervise young chil-
dren when they are in the room
with heater.
You must operate this heater
with a replace screen in place.
Make sure replace screen is
closed before running heater.
Keep the appliance area clear
and free from combustible ma-
terials, gasoline and other am-
mable vapors and liquids.

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1. This appliance is only for use with the type
of gas indicated on the rating plate. This
appliance is not convertible for use with
other gases.
2. Do not place propane/LP supply tank(s)
inside any structure. Locate propane/LP
supply tank(s) outdoors (propane/LP units
only).
3. To prevent performance problems, do
not use propane/LP fuel tank of less than
100 lb. capacity (propane/LP units only).
4. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not
use any phone in your building
• immediately call your gas supplier from
a neighbor’s phone. Follow the gas sup-
plier’s instructions
• if you cannot reach your gas supplier,
call the re department
5. This gas log set may not be installed
as a vented appliance in a bedroom or
bathroom.
6. Before installing in a solid fuel burning re-
place, the chimney ue and rebox must
be cleaned of soot, creosote, ashes and
loose paint by a qualied chimney cleaner.
Creosote will ignite if highly heated. A dirty
chimney ue may create and distribute
soot within the house. Inspect chimney
ue for damage. If damaged, repair ue
and rebox before operating heater.
7. Do not burn solid-fuel in a masonry or
UL127 factory-built replace in which a
vent-free room heater is installed.
8. If replace has glass doors, never operate
this heater with glass doors closed. If you
operate heater with doors closed, heat
buildup inside replace will cause glass to
burst. Make sure there are no obstructions
across openings of replace.
9. This log heater is designed to be smoke-
less. If logs ever appear to smoke, turn off
heater and call a qualied service person.
Note: During initial operation, slight smok-
ing could occur due to log curing and
heater burning manufacturing residues.
10. To prevent the creation of soot, follow the
instructions in Cleaning and Maintenance,
page 20.
11. Before using furniture polish, wax, carpet
cleaner or similar products, turn heater off. If
heated, the vapors from these products may
create a white powder residue within burner
box or on adjacent walls or furniture.
12. This heater needs fresh, outside air ven-
tilation to run properly. This heater has an
Oxygen Depletion Sensing (ODS) safety
shutoff system. The ODS shuts down the
heater if not enough fresh air is available.
See Air for Combustion and Ventilation,
page 6. If heater keeps shutting off, see
Troubleshooting, page 22.
13. Do not run heater
• where ammable liquids or vapors are
used or stored
• under dusty conditions
14. Do not use this heater to cook food or burn
paper or other objects.
15. Do not use heater if any part has been ex-
posed to or under water. Immediately call
a qualied service technician to inspect
the room heater and to replace any part
of the control system and any gas control
which has been under water.
16. Do not operate heater if any log is broken.
Do not operate heater if a log is chipped
(dime-sized or larger).
17. Turn heater off and let cool before servic-
ing. Only a qualied service person should
service and repair heater.
18. Operating heater above elevations of
4,500 feet could cause pilot outage.
19. Provide adequate clearances around air
openings.
SAFETY
Continued

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124971-01C 5
Figure 1 - Vent-Free Gas Log Heater
Base Grate
Log Set
Control Knob
Burner
Piezo
Ignitor
PRODUCT IDENTIFICATION
State of Massachusetts: The installa-
tion must be made by a licensed plumber
or gas fitter in the Commonwealth of
Massachusetts.
Sellers of unvented propane or natural
gas-red supplemental room heaters shall
provide to each purchaser a copy of 527
CMR 30 upon sale of the unit.
Vent-free gas products are prohibited for
bedroom and bathroom installation in the
Commonwealth of Massachusetts.
LOCAL CODES
Install and use heater with care. Follow all
local codes. In the absence of local codes,
use the latest edition of The National Fuel
Gas Code, ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
Note: Where listed vented decorative logs are re-
quired, thermostat operation is not permitted.
UNPACKING
CAUTION: Do not remove the
data plates from the grate as-
sembly. The data plates contain
important product information.
1. Remove logs and heater base assembly
from carton. Note: Do not pick up heater
base assembly by burners. This could
damage heater. Always handle base as-
sembly by grate.
2. Remove all protective packaging applied
to logs and heater for shipment.
3. Check heater for any shipping damage. If
heater is damaged call FMI PRODUCTS,
LLC at 1-866-328-4537 for replacement
parts. Please do not return to the store.
PRODUCT FEATURES
OPERATION
This heater is clean burning. It requires no outside
venting. There is no heat loss out a vent or up
a chimney. Heat is generated by realistic danc-
ing, yellow ames. This heater is designed for
vent-free operation with ue damper closed. It
has been tested and approved to ANSI Z21.11.2
standard for unvented heaters. State and local
codes in some areas prohibit the use of vent-
free heaters.
SAFETY PILOT
This heater has a pilot with an Oxygen Deple-
tion Sensing (ODS) safety shutoff system. The
ODS/pilot is a required feature for vent-free
room heaters. The ODS/pilot shuts off the
heater if there is not enough fresh air.
PIEZO IGNITION SYSTEM
This heater has a piezo ignitor. This system re-
quires no matches, batteries or other sources
to light heater.