Commander DSL 300+ User manual

DSL 300+ QUICK START GUIDE
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Overview
This Quick Start Guide will take you through the steps to set-up your service shown below. Please make sure you
complete all the steps in the order they are shown to avoid any problems with the conguration of your service.
Step 1 Your service conguration information
Step 2 Understanding your Usernames & Passwords
Step 3 Installing your router & conguring your PC
Step 4 Conguring your modem to connect to the Internet
Step 5 Completing the service activation process
Step 6 Reconnecting to the Internet
Step 1 Your service conguration information
Your service conguration information is shown below. You will need this information when setting up your DSL connection
for the rst time. Please keep this information in a safe place for future reference.
Please be aware that the billing for your service will commence on [date].
Service Details
ADSL Plan
ADSL Telephone Number
Supplied Hardware
Permanent Dynamic IP Address
Commander Primary DNS 203 . 191 . 160 . 68
Commander Secondary DNS 203 . 191 . 160 . 83
Additional Network IPs
Network 1
Network 2
ADSL Connection Username & Password
Username @commander360.com.au
Password
Email conguration
Incoming mail server (receive) pop.commander360.com
Outgoing mail server (send) smtp.commander360.com
Online Support Centre Username & Password
Username
Password

DSL 300+ QUICK START GUIDE
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Step 2 Understanding your Usernames & Passwords
To provide you with enhanced security Commander has supplied you with 3 usernames and passwords. Your usernames
and passwords are explained here for use when conguring your service and future reference.
1. ADSL Connection - Username and Password
This is the username and password used by your modem or router to connect to the Commander network. Both the
username and password are pre-set as shown in the table above. When conguring your service you will be asked to enter
these details into your PC.
The format of your username and password will be as follows:
Username: [Your Telephone Number]@commander360.com
Password: 8 alphanumeric characters
Your username cannot be changed as it is a unique identier on the Commander network. If you wish to change your
ADSL connection password please log into the Online Support Centre at http://www.commander360.com/support.html
After you have changed your details you will be asked to re-connect your service to update your settings.
2. Email - Username and Password
Access to your email is secured via a separate username and password. This is the username and password used by your
email software to log onto our email servers. You will also be able to use this same username and password to access
your email using a browser over the Internet – this is referred to as Webmail.
The Webmail online guide is available at the Online Support Centre at http://www.commander360.com/support.html
You choose both your username and password for your email at the time you congure your email service. Any
subsequent changes can be made at the Online Support Centre.
The format of your username and password will be as follows:
Username: Your choice of 8 alpha OR numeric characters with at least 1 number
Password: 8 alphanumeric characters
3. Online Support Centre - Username and Password
The Online Support Centre is available at http://www.commander360.com/support.html
When accessing the Online Support Centre you will need to enter your Online Support Centre username and password.
Here you can view your usage, pay bills and manage your broadband account. The username you have been allocated is
the same as your Commander account number. It is not possible to change your account number so please ensure only
authorised people have access to this information.
Your Online Support Centre password is pre-set as shown in the table above. Please go to the Online Support Centre to
change any of your passwords. For security reasons you will be asked to answer your secret question when resetting any
of your passwords.
The format of your username and password will be as follows:
Username: [Your Account Number]
Password: 8 alphanumeric characters
You will be asked to supply your account number when calling customer service or technical support so please keep this
with you when contacting Commander.

DSL 300+ QUICK START GUIDE
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Step 3 Installing your router & conguring your PC
The DSL-300+ modem connects directly to a desktop computer via ethernet cable. It is generally unsuitable for use in a
network.
Note: Use straight-through cable for connecting direct to a PC and ensure the cable is not over 100 metres in length (or
service degradation will result).
All connections to the Internet are made over ordinary phone cabling. Use the cabling supplied with the router or use your
own. The service will work over ordinary phone extension cords and other phone socket appliances (double adaptors, etc);
however, any noise over or damage to the appliances may result in problems accessing the Internet service.
Connect the power cable supplied to the power connector on the rear panel of the DSL-300+ modem and connect it into
a 240-volt AC power outlet.
1. The POWER LED should turn green and stay on. After approximately ve seconds the STATUS LED should begin to ash
or blink continuously. If it does not, please contact Commander.
2. Connect one end of the standard telephone cable (RJ11 cable), which came with the DSL-300+ modem into the ADSL
PORT (RJ11) on the rear panel of the DSL-300+ and the other end into the telephone socket of the telephone service
that has been enabled for DSL. If you have multiple telephone services, please ensure you have the correct telephone
service.
3. If the cables are connected correctly, then after approximately 15 seconds the ADSL LED should turn green and
remain on. The STATUS LED should continue to ash / blink continuously. If this does not occur please recheck your
connections. If connections are OK please contact Commander.
4. Connect one end of the appropriate Ethernet cable into the ETHERNET PORT on the rear panel of the modem and the
other end to your network device. A network device could be a Network Interface Card (NIC) in a PC, a hub, a switch
or a router.
5. The ETHERNET LED should turn green and stay steady. If this does not occur check you have the correct Ethernet cable,
the correct port and your network device is congured correctly. Please refer to manual on the CD-ROM provided with
the DSL-300+ modem for further assistance regarding cables and your network device documentation / supplier for
correct port connection and conguration guidelines.
You are now physically connected. Next you need to congure a PC to allow you to setup the DSL-300+ modem so that it
can be used to access the Commander Broadband service.
Conguring Computer for DHCP
Setup Guide for a PC using Windows XP
1. Close all open programs before starting installation.
2. Select Start, select Settings, select Control Panel, and then double-click Network Connections.
3. Network Connections window appears, select Local Area Connection for DSL-300+ modem. Right mouse click,
select Properties.
4. The Local Area Connection Properties window appears. Select Internet Protocol (TCP/IP) in the window. This
connection uses the following items: select Properties.
5. Select Obtain an IP address automatically. Click OK.

DSL 300+ QUICK START GUIDE
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Setup Guide for a PC using Windows 2000
1. Quit all open programs before starting installation.
2. Select Start, select Settings, select Control Panel, and then double-click Network and Dial-up Connections.
3. Network and Dial-up Connections window appears, select Local Area Connection for DSL-300+ modem. Right mouse
click, select Properties.
4. The Local Area Connection Properties window appears. Select Internet Protocol (TCP/IP) in the window Components
checked are used by this connection: select Properties.
5. Select Obtain an IP address automatically. Click OK
Setup Guide for a PC using Windows Me / Windows 98
1. Quit all open programs before starting installation.
2. Select Start, select Settings, select Control Panel, and then double-click Network.
3. Network window appears, select Conguration tab, select TCP/IP component that connects the PC NIC to the DSL-
300+ modem, and select Properties.
4. The TCP/IP Properties window appears. Select Obtain an IP address automatically. Click OK.
Conguring the DSL-300+ modem
1. Select Start, select Settings, and select Control Panel.
2. Double-click Internet Options Internet Properties window appears.
3. Select the Connections tab and click on the LAN Settings…
4. Make sure Use a proxy server for your LAN option is NOT checked. Click OK.
5. Open your web browser (Internet Explorer, Netscape, etc.). In the Address Bar enter http://192.168.0.1. i.e., the URL
is http://192.168.0.1. Hit Enter or Go.
6. The D-Link Account Conguration web page should appear.
7. In the eld User Name enter the username provided by Commander on the conguration sheet, which should have
been provided to you at the time Commander advised you that your DSL service was active.
8. In the eld Password enter the password provided on the conguration sheet.
9. In the eld Authentication select CHAP.
10. In the eld Connect on Demand select enabled.
11. In the eld Idle Time select 0 minutes.
12. Select OK.
13. A message appears “Save changes to Flash?”. Click OK.
14. Next click on the Connect button. The Connection Status eld should display a message “Connecting….” and once
the connection is established to the Internet this eld will display the message “Connected”. If this does not occur
please contact Commander Technical Support.

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Step 4 Completing the service activation process
Once you have completed the installation and connection of your hardware you will be taken to the Commander Self-
Activation Screen. This screen will guide you through the rest of the process to congure your service. You will be asked to
complete the following steps before your connection to the Internet is established:-
1. Agree to the Commander Standard Form of Agreement
2. Congure your email services
3. Print your email conguration details
For the nal stage of conguration you will be asked to disconnect and re-connect your Commander Broadband service.
Please login as listed above to disconnect and reconnect.
Congratulations - you are now connected to the Internet! Our Online Support Centre contains guides to congure your
Outlook or other email software. There is also plenty of other useful information so please browse around as needed.
For assistance in conguring your software please browse the Online Support Centre
at http://www.commander360.com/support.html OR call our Technical Assistance Team on 1300 767 237.
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