Compaq Evo Workstation W4000 Operating and maintenance manual

b
Hardware Reference Guide
Evo Workstation W4000
Convertible Minitower Models
Document Part Number: 244947-001
September 2001
This book provides basic information for upgrading this series of
computers.
244947-001.book Page i Monday, August 6, 2001 4:50 PM

© 2001 Compaq Computer Corporation
Compaq, the Compaq logo, Armada, Deskpro Registered in U.S. Patent and
Trademark Office.
Evo is a trademark of Compaq Information Technologies Group, L.P. in the
United States and other countries.
Microsoft, MS-DOS, Windows, Windows NT are trademarks of Microsoft
Corporation in the United States and other countries.
Intel, Pentium, Intel Inside, and Celeron are trademarks of Intel Corporation in
the United States and other countries.
All other product names mentioned herein may be trademarks of their respective
companies.
Compaq shall not be liable for technical or editorial errors or omissions
contained herein. The information in this document is provided “as is” without
warranty of any kind and is subject to change without notice. The warranties for
Compaq products are set forth in the express limited warranty statements
accompanying such products. Nothing herein should be construed as
constituting an additional warranty.
Compaq service tool software, including associated documentation, is the
property of and contains confidential technology of Compaq Computer
Corporation. Service customer is hereby licensed to use the software only for
activities directly relating to the delivery of, and only during the term of, the
applicable services delivered by Compaq or its authorized service provider.
Customer may not modify or reverse engineer, remove, or transfer the software
or make the software or any resultant diagnosis or system management data
available to other parties without Compaq’s or its authorized service provider’s
consent. Upon termination of the services, customer will, at Compaq’s or its
service provider’s option, destroy or return the software and associated
documentation in its possession.
ÅWARNING: Text set off in this manner indicates that failure to follow
directions could result in bodily harm or loss of life.
ÄCAUTION: Text set off in this manner indicates that failure to follow
directions could result in damage to equipment or loss of information.
Printed in the U.S.A.
Hardware Reference Guide
First Edition September 2001
Document Part Number: 244947-001
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Hardware Reference Guide iii
Contents
1 Product Features
Standard Configuration Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1
Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Rear Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
Using the Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
Windows Logo Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
Special Mouse Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6
Changing from a Minitower to a Desktop Configuration . . . . . . . . . . . . . . . . . . . . . . . 1–6
Changing from a Desktop to a Minitower Configuration . . . . . . . . . . . . . . . . . . . . . . . 1–9
2 Hardware Upgrades
Installation Sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Smart Cover Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Using the Smart Cover FailSafe Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Removing the Computer Access Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Removing the Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Removing Bezel Blanks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Installing Additional Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Memory Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Installing or Removing an Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10
Removing an Expansion Slot Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10
Removing or Installing an Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–11
Drive Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–13
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iv Hardware Reference Guide
Contents
Installing Additional Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–14
Installing a CD-ROM, DVD-ROM, or other
Removable Storage Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–14
Installing a 3.5-Inch Drive into a 5.25-Inch Drive Bay . . . . . . . . . . . . . . . . . . . . 2–16
Installing a Hard Drive into a 3.5-inch Drive Bay . . . . . . . . . . . . . . . . . . . . . . . . 2–19
Removing a Drive from the Drive Bay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–21
A Specifications
System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2
B Hard Drive Installation Guidelines
Using the Cable-Select Feature with Ultra ATA Devices. . . . . . . . . . . . . . . . . . . . . . . B–1
Guidelines for Installing Ultra ATA Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–2
SCSI Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–3
Guidelines for Using SCSI Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–3
Guidelines for Installing Optional SCSI Devices . . . . . . . . . . . . . . . . . . . . . . . . . . B–5
SCSI Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–5
SCSI Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–6
Using a SCSI Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–6
Using SCSISelect with SCSI Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–6
Choosing the Quiet Drive Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–7
C Battery Replacement
D Security Lock Provisions
Installing a Security Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D–1
E Electrostatic Discharge
Preventing Electrostatic Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E–1
Grounding Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E–1
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Hardware Reference Guide v
Contents
F Routine Computer Care and Shipping Preparation
Routine Computer Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F–1
CD-ROM Drive Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F–2
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F–2
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F–2
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F–2
Shipping Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F–3
Index
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Hardware Reference Guide 1–1
1
Product Features
Standard Configuration Features
The Compaq Evo™ Workstation W4000 can be easily converted to a
desktop. Features may vary depending on your model. For a complete
listing of the hardware and software installed in your computer, run
Compaq Diagnostics for Windows or the INSPECT utility (available
on some models). Instructions for using these utilities are provided in
the Troubleshooting Guide on the Reference Library CD.
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1–2 Hardware Reference Guide
Product Features
Front Panel Components
Front Panel Components
1Diskette Drive Activity Light 6Diskette Eject Button
2Dual-State Power Button 7Hard Drive Activity Light
3Power-On Light 8Optional Headphone Connector
4CD-ROM Eject Button 9Optional USB Connector
5CD-ROM Drive Busy Indicator -Optional Microphone Connector
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Hardware Reference Guide 1–3
Product Features
Rear Panel Components
Rear Panel Components*
1Power Cord Connector 8Parallel Connector
2Voltage Select Switch 9Monitor Connector
3Mouse Connector -Headphone/Line-out Connector
4Keyboard Connector qLine-in Audio Connector
5Universal Serial Bus (USB)
Connector
wMicrophone Connector
6Serial Connector (COM1) eSerial Connector (COM2)
7Ethernet RJ-45 Connector
*Arrangement and number of connectors may vary by model.
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1–4 Hardware Reference Guide
Product Features
Using the Keyboard
Compaq Enhanced Keyboard Components
1Ctrl Key Used in combination with another key; its effect
depends on the application software you are using.
2Windows Logo Key* Used to open the Start menu in Microsoft Windows.
Used in combination with other keys to perform other
functions. (See following section.)
3Alt Key Used in combination with another key; its effect
depends on the application software you are using.
4Application Key* Used (like the right mouse button) to open pop-up
menus in a Microsoft Office application. May perform
other functions in other software applications.
5Editing Keys Includes the following: Insert, Home, Page Up, Delete, End, and
Page Down.
✎Holding down Ctrl and Alt while pressing Delete
allows you to restart your computer.
*Keys available in select geographic regions.
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Hardware Reference Guide 1–5
Product Features
Windows Logo Key
Use the Windows Logo Key in combination with other keys to
perform certain functions available in the Windows operating
systems.
Special Mouse Functions
Most software applications support the use of a mouse. The functions
assigned to each mouse button depend on the software applications
you are using.
6Num Lock light Indicates whether the Num Lock feature is on or off.
7Caps Lock light Indicates whether the Caps Lock feature is on or off.
8Scroll Lock light Indicates whether the Scroll Lock feature is on or off.
Compaq Enhanced Keyboard Components (Continued)
Windows Logo Key + F1 Displays a pop-up menu for the selected object
Windows Logo Key + Tab Activates the next Taskbar button
Windows Logo Key + eLaunches Explore My Computer
Windows Logo Key + fLaunches Find Document
Windows Logo Key + Ctrl + fLaunches Find Computer
Windows Logo Key + mMinimizes all open applications
Shift + Windows Logo Key + mUndoes Minimize All
Windows Logo Key + rDisplays the Run dialog box
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1–6 Hardware Reference Guide
Product Features
Serial Number Location
Each computer has a unique serial number which is located on the
access panel 1or on the rear of the unit 2. Keep this number
available for use when contacting Compaq customer service for
assistance.
Serial Number Location
Changing from a Minitower to a Desktop Configuration
1. Shut down the operating system properly, then turn off the
computer and any external devices. Disconnect the power cord
from the power outlet and disconnect any external devices.
2. Remove the computer access panel as described in the section
“Removing the Computer Access Panel.”
3. Remove the front bezel as described in the section “Removing the
Front Bezel.”
4. Disconnect all power and data cables from the drives in the
5.25-inch drive bays.
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Hardware Reference Guide 1–7
Product Features
5. To release the drives from the 5.25-inch drive bay, press the long
(green) drivelock 2as shown.
Activating the Drivelocks (Shown from the Rear of the Chassis)
6. While pressing the drivelock, pull the drives out of the drive bay.
7. Before you install each drive into the chassis, turn it so that it is
perpendicular to the internal 3.5-inch drive. The bottom of the
drive should be parallel to the green drivelock.
✎The diskette drive should always be placed in the bay nearest the top
of the chassis in the desktop configuration for proper drive clearance
and access.
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1–8 Hardware Reference Guide
Product Features
Installing a Drive in the Desktop Configuration
8. Gently slide the drive into the bay. When the drive is properly
inserted, the drivelock will secure it.
ÄCAUTION: The use of unnecessary force may result in damage to the
drives.
9. Reconnect all power and data cables to the drives in the 5.25-inch
drive bays.
10. Remove the subpanel as described in the section “Removing
Bezel Blanks” and reposition it with the bezel blanks in the
proper orientation for the desktop configuration.
11. Remove the chrome logo plate from the subpanel and reposition
it (rotate it 180°) with the logo plate in the proper orientation for
the desktop configuration, then snap it back into the subpanel.
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Hardware Reference Guide 1–9
Product Features
ÄCAUTION: Hold the subpanel straight when you pull it away from the
front bezel. Pulling the subpanel away at an angle could damage the
pins that align it within the front bezel.
Changing from a Minitower to a Desktop Configuration
12. Replace the subpanel, front bezel, and the computer access panel.
13. Reconnect the external equipment.
Changing from a Desktop to a Minitower Configuration
1. Shut down the operating system properly, then turn off the
computer and any external devices. Disconnect the power cord
from the power outlet and disconnect any external devices.
2. Remove the computer access panel as described in the section
“Removing the Computer Access Panel.”
3. Remove the front bezel as described in the section “Removing the
Front Bezel.”
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1–10 Hardware Reference Guide
Product Features
4. Disconnect all power and data cables from the drives in the
5.25-inch drive bays.
5. To release the drives from the 5.25-inch drive bay, press the short
yellow drivelock 1as shown.
Activating the Drivelocks (Shown from the Rear of the Chassis)
6. While pressing the drivelock, pull the drives out of the drive bay.
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Hardware Reference Guide 1–11
Product Features
7. Before you install each drive into the chassis, turn it so that it is in
the same orientation as the internal 3.5-inch drive. The bottom of
the drive should be parallel to the yellow drivelock.
✎The diskette drive should always be placed in the bay nearest the
internal 3.5-inch drives in the minitower configuration for proper
clearance within the chassis.
Installing a Drive in the Minitower Configuration
8. Gently slide the drive into the bay. When the drive is properly
inserted, the drivelock will secure it.
ÄCAUTION: The use of unnecessary force may result in damage to the
drives.
9. Reconnect all power and data cables to the drives in the 5.25-inch
drive bays.
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1–12 Hardware Reference Guide
Product Features
10. Remove the subpanel as described in the section “Removing
Bezel Blanks” and reposition it with the bezel blanks in the
proper orientation for the minitower configuration.
ÄCAUTION: Hold the subpanel straight when you pull it away from the
front bezel. Pulling the subpanel away at an angle could damage the
pins that align it within the front bezel.
11. Remove the chrome logo plate from the subpanel and reposition
it (rotate it 180°) with the logo plate in the proper orientation for
the minitower configuration, then snap it back into the subpanel.
Changing from a Desktop to a Minitower Configuration
12. Replace the subpanel, front bezel, and the computer access panel.
13. Reconnect the external equipment.
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Hardware Reference Guide 2–1
2
Hardware Upgrades
Installation Sequence
It is very important that you follow this sequence of steps to ensure
the proper installation of any optional equipment.
1. If your computer includes the Smart Cover Lock feature and you
have set the lock, use Computer Setup to unlock the lock and
disable the Smart Cover Sensor.
For more information about Computer Setup, refer to the Computer
Setup Guide.
2. If the computer is already on, turn it off and disconnect the power
cord from the wall outlet.
ÅWARNING: To reduce the risk of personal injury from electrical shock
and/or hot surfaces, be sure to disconnect the power cord from the wall
outlet, and allow the internal system components to cool before
touching.
ÅWARNING: To reduce the risk of electrical shock, fire, or damage to the
equipment, do not plug telecommunications or telephone connectors
into the network interface controller (NIC) receptacles.
ÄCAUTION: Static electricity can damage the electronic components of
the computer or optional equipment. Before beginning these
procedures, ensure that you are discharged of static electricity by briefly
touching a grounded metal object. See Appendix E, “Electrostatic
Discharge,” for more information.
3. Open the computer by removing its outside cover. See the section
“Removing the Access Panel.”
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2–2 Hardware Reference Guide
Hardware Upgrades
4. Install any optional equipment. See the applicable sections of this
guide or refer to the documentation provided with the optional
equipment for instructions.
5. Replace the computer cover.
6. Turn on the monitor, computer, and any devices you want to test.
7. Reconfigure the computer, if necessary. Refer to the Computer
Setup Guide for instructions about using Computer Setup.
If you normally lock the Smart Cover Lock, use Computer Setup
to relock the lock and enable the cover removal sensor.
Smart Cover Lock
✎The Smart Cover Lock is an optional feature included on select
models only.
The Smart Cover Lock is a software-controllable cover lock,
controlled by the setup password. This lock prevents unauthorized
access to the internal components. The computer ships with the
Smart Cover Lock in the unlocked position. For more information
about locking the Smart Cover Lock, refer to the Desktop
Management guide.
Using the Smart Cover FailSafe Key
If you enable the Smart Cover Lock and cannot enter your password
to disable the lock, you will need a Smart Cover FailSafe Key to open
the computer cover. You will need the key in any of the following
circumstances:
■Power outage
■Startup failure
■PC component (for example, processor or power supply) failure
■Forgotten password
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Hardware Reference Guide 2–3
Hardware Upgrades
ÄCAUTION: The Smart Cover FailSafe Key is a specialized tool available
from Compaq. Be prepared; order this key before you need one.
To obtain a FailSafe Key:
■Contact your authorized Compaq reseller or service provider.
■Refer to the Compaq Web site (http://www.compaq.com) for ordering
information.
■Call the appropriate number listed in the warranty.
To open the access panel:
1. Turn off the computer and any external devices.
2. Disconnect the power cord from the power outlet, and disconnect
any external devices.
3. Using the Smart Cover FailSafe Key, remove the two
tamper-proof screws that secure the Smart Cover Lock to the
chassis.
Removing the Smart Cover Lock Screws
4. Remove the access panel.
To reattach the Smart Cover Lock, secure the lock in place with the
tamper-proof screws.
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