Compaq Presario 5000 Series Manual

United States
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Compaq Presario Internet PC 5000 Series Computers
Models: 5WV310, 5WV311, 5WV320, 5WV324, 5WV330, 5WV333, 5WV334, 5WV335, 5WV336, 5WV338, 5WV339,
5WV340, 5WV344, 5WV350, 5WV360, 5WV362, 5WV364, 5WV370, 5WV373, 5WV374, 5WV376, 5WV378, 5WV390,
5WV394, 5WV396, 5000CA, 5000US, 5001CA, 5001R, 5001SR, 5002CA, 5002US, 5003R, 5004CA, 5004CL, 5004US,
5005CL, 5005R, 5006CA, 5006CL
PRODUCT DESCRIPTION
TROUBLESHOOTING
ILLUSTRATED PARTS CATALOG
REMOVAL AND REPLACEMENT
PROCEDURES
JUMPER AND SWITCH
INFORMATION
SPECIFICATIONS
See the Notice for copyright and trademark
information, and the Preface for symbol conventions
and Technician Notes.
Click to download ZIP file of
complete MSG to hard drive.
This MSG will be periodically maintained and
updated as needed.
To report a technical problem, contact your Regional
Support Center or IM Help Center.
For content comments or questions, contact Tech
Support

United States
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH
Compaq Presario Internet PC 5000 Series Computers
Models: 5WV310, 5WV311, 5WV320, 5WV324, 5WV330, 5WV333, 5WV334, 5WV335, 5WV336, 5WV338, 5WV339,
5WV340, 5WV344, 5WV350, 5WV360, 5WV362, 5WV364, 5WV370, 5WV373, 5WV374, 5WV376, 5WV378, 5WV390,
5WV394, 5WV396, 5000CA, 5000US, 5001CA, 5001R, 5001SR, 5002CA, 5002US, 5003R, 5004CA, 5004CL, 5004US,
5005CL, 5005R, 5006CA, 5006CL
PRODUCT DESCRIPTION
TROUBLESHOOTING
ILLUSTRATED PARTS CATALOG
REMOVAL AND REPLACEMENT
PROCEDURES
JUMPER AND SWITCH INFORMATION
SPECIFICATIONS
PRODUCT DESCRIPTION - INDEX
PAGE
Models and Features
CPU Controls and Lights
Side Access Panel
Internet Keyboard Controls
Rear CPU Connectors
Power Cord Set Requirements

United States
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH
Compaq Presario Internet PC 5000 Series Computers
Models: 5WV310, 5WV311, 5WV320, 5WV324, 5WV330, 5WV333, 5WV334, 5WV335, 5WV336, 5WV338, 5WV339,
5WV340, 5WV344, 5WV350, 5WV360, 5WV362, 5WV364, 5WV370, 5WV373, 5WV374, 5WV376, 5WV378, 5WV390,
5WV394, 5WV396, 5000CA, 5000US, 5001CA, 5001R, 5001SR, 5002CA, 5002US, 5003R, 5004CA, 5004CL, 5004US,
5005CL, 5005R, 5006CA, 5006CL
PRODUCT DESCRIPTION
TROUBLESHOOTING
ILLUSTRATED PARTS CATALOG
REMOVAL AND REPLACEMENT
PROCEDURES
JUMPER AND SWITCH INFORMATION
SPECIFICATIONS
TROUBLESHOOTING - INDEX PAGE
Clearing CMOS
Power-On Self Test (POST)
Configuration
Preparing the computer
Setup
Accessing Compaq Utilities Option
Diagnostic Error Codes
Troubleshooting without Diagnostics
Checklist for Minor Problems
Hardware Installation
Power
USB Ports
Disk Drive
Hard Drive
CD-ROM, CD-RW, and DVD Drive
Resolving Hardware Conflicts

United States
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH
Compaq Presario Internet PC 5000 Series Computers
Models: 5WV310, 5WV311, 5WV320, 5WV324, 5WV330, 5WV333, 5WV334, 5WV335, 5WV336, 5WV338, 5WV339,
5WV340, 5WV344, 5WV350, 5WV360, 5WV362, 5WV364, 5WV370, 5WV373, 5WV374, 5WV376, 5WV378, 5WV390,
5WV394, 5WV396, 5000CA, 5000US, 5001CA, 5001R, 5001SR, 5002CA, 5002US, 5003R, 5004CA, 5004CL, 5004US,
5005CL, 5005R, 5006CA, 5006CL
PRODUCT DESCRIPTION
TROUBLESHOOTING
ILLUSTRATED PARTS CATALOG
REMOVAL AND REPLACEMENT
PROCEDURES
JUMPER AND SWITCH INFORMATION
SPECIFICATIONS
ILLUSTRATED PARTS CATALOG -
INDEX PAGE
Mass Storage Devices
Cables
Standard & Optional Boards
Fax/Modem
Keyboard
Miscellaneous Parts

United States
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH
Compaq Presario Internet PC 5000 Series Computers
Models: 5WV310, 5WV311, 5WV320, 5WV324, 5WV330, 5WV333, 5WV334, 5WV335, 5WV336, 5WV338, 5WV339,
5WV340, 5WV344, 5WV350, 5WV360, 5WV362, 5WV364, 5WV370, 5WV373, 5WV374, 5WV376, 5WV378, 5WV390,
5WV394, 5WV396, 5000CA, 5000US, 5001CA, 5001R, 5001SR, 5002CA, 5002US, 5003R, 5004CA, 5004CL, 5004US,
5005CL, 5005R, 5006CA, 5006CL
PRODUCT DESCRIPTION
TROUBLESHOOTING
ILLUSTRATED PARTS CATALOG
REMOVAL AND REPLACEMENT
PROCEDURES
JUMPER AND SWITCH INFORMATION
SPECIFICATIONS
REMOVAL & REPLACEMENT
PROCEDURES - INDEX PAGE
This section provides general service information for
Compaq Series Personal Computers. Adherence to the
procedures and precautions described in this section is
essential for safe and proper service.
Electrostatic
Discharge
Service
Considerations
Preparation for
Disassembly
Serial Number
Side Access
Panel
Graphics Card
Expansion Card
1394 Card
Memory
Module
Disk Drive
Removing the Top Door
Removing the CD Storage Door
(Lower Front Panel)
Open the CD Storage Door
Optical and Mass Storage Devices
CD, CD-RW and/or
DVD Drive
Hard Drive
Disk Drive
Power Supply Assembly
Front I/O Board
System Board and Components
RTC Battery
Microprocessor/Heatsink Assembly

Hard Drive

United States
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH
Compaq Presario Internet PC 5000 Series Computers
Models: 5WV310, 5WV311, 5WV320, 5WV324, 5WV330, 5WV333, 5WV334, 5WV335, 5WV336, 5WV338, 5WV339,
5WV340, 5WV344, 5WV350, 5WV360, 5WV362, 5WV364, 5WV370, 5WV373, 5WV374, 5WV376, 5WV378, 5WV390,
5WV394, 5WV396, 5000CA, 5000US, 5001CA, 5001R, 5001SR, 5002CA, 5002US, 5003R, 5004CA, 5004CL, 5004US,
5005CL, 5005R, 5006CA, 5006CL
PRODUCT DESCRIPTION
TROUBLESHOOTING
ILLUSTRATED PARTS CATALOG
REMOVAL AND REPLACEMENT
PROCEDURES
JUMPER AND SWITCH INFORMATION
SPECIFICATIONS
JUMPER AND SWITCH
INFORMATION - INDEX PAGE
System Board
CD and DVD Drive/ CD-RW Drive
Hard Drives

United States
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH
Compaq Presario Internet PC 5000 Series Computers
Models: 5WV310, 5WV311, 5WV320, 5WV324, 5WV330, 5WV333, 5WV334, 5WV335, 5WV336, 5WV338, 5WV339,
5WV340, 5WV344, 5WV350, 5WV360, 5WV362, 5WV364, 5WV370, 5WV373, 5WV374, 5WV376, 5WV378, 5WV390,
5WV394, 5WV396, 5000CA, 5000US, 5001CA, 5001R, 5001SR, 5002CA, 5002US, 5003R, 5004CA, 5004CL, 5004US,
5005CL, 5005R, 5006CA, 5006CL
PRODUCT DESCRIPTION
TROUBLESHOOTING
ILLUSTRATED PARTS CATALOG
REMOVAL AND REPLACEMENT
PROCEDURES
JUMPER AND SWITCH INFORMATION
SPECIFICATIONS
SPECIFICATIONS - INDEX PAGE
This section provides physical, environmental, and
performance specifications for Compaq Presario Internet PC
5000 Series Computers.
CD-ROM and DVD Drive/CD-RW Drive
Disk Drive
Fax/Modem
Power Supply
System Board

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Compaq Presario Internet PC 5000 Series Computers Specifications
PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG
REMOVAL AND REPLACEMENT
PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS
CD or DVD Drive/
CD-RW Drive
Disk Drive
Fax/Modem
Power Supply
Assembly
System Board
CD or DVD Drive/CD-RW Drive
Please select a drive to view specifications:
CD Drive
DVD Drive
CD-RW Drive
CD Drive
Dimensions U.S. Metric
Width in cm
Height in cm
Depth in cm
Weight lb kg
Modes Supported
CD-ROM Mode 1 and Mode 2
CD-DA Audio
CD-XA Mode 2, Form 1 and 2
Photo CD Multiple Session
Video-CDI Multiple Session
CD-Plus/CD-Extra/CD Multiple Session

Enhanced
CD-RW Multiple Session
Block Size
CD-ROM 2048 bytes
Mode 1 and Mode 2 Form 1 (XA)
CD-ROM Mode 2 2336 bytes
CD-DA 2324 bytes
CD-XA 2324 bytes
Center Hole 1.5 mm diameter
Diameter 120 mm/80mm
Thickness 1.2mm
Track Pitch 1.6mm
Access Time
Random
Full Stroke
Audio Output Level
Line Out 0.7 Vrms ±20%
Headphone 0.6 Vrms ±20%
Cache Buffer 256 KB
Data Transfer Rate
Mode 1 Mode 2
Sustained 4800 KB/sec 5475 KB/sec
KB.sec (32x) KB/sec (32x)
Burst MB/sec MB/sec
Startup Time < 5 sec
Stop Time < 5 sec