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Compaq Presario 5BW Series Manual

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COMPAQ
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Maintenance and Service Guide
Compaq Presario 5BW Series Computers
Models: 5BW100, 5BW110, 5BW120, 5BW140, 5BW143, 5BW150, 5BW154, 5BW160, 5BW190
Product Description
Troubleshooting
Illustrated Parts Catalog
Removal & Replacement Procedures
Jumper & Switch Information
Specifications
See the Notice for copyright and trademark information, and the Preface for symbol conventions and Technician
Notes.
Download ZIP file of complete MSG to hard drive.
This MSG will be periodically maintained and updated as needed.
To report a technical problem, contact your Regional Support Center or IM Help Center.
For content comments or questions, contact the Editor.
1.800.AT.COMPAQ
privacy and legal statement
To leave comments, suggestions, or report broken links contact
Status MVB
Date
Comments
Deliverable R
Y
G
Parent
Part
Number
Dash LanguageProgramsProgram
Manager
Second
Review
First
Review
Manager's Summary Report
Search by MVB DateCriteria:
Dates Searched: to
1/1/00 12/31/00
Media
Type
Files to
Pre-flight
Translation
Request
Date
Commit
Date
Actual
Return
Release
To
Review
Review
Complete
Release to
Int'l Docs
drive
Files to
Translation
Preflight
Complete
Target
To Print
Translations
2C00 BTO Newsletter
Masthead
180883-
COV
001 - US (English) D 26-Apr-00 01-May-00 31-May-00G01-May-
00
26-Apr-00COMPLETE
Final Sign-off from Sarah received 4/26.
To pre-flight & localization on 4/26.
2C00
MT&MC
M Marsh 25-Apr-0025-Apr-00P+W
2C00 BTO Newsletter Text 180883-
TXT
001 - US (English) A 01-May-00 18-May-00 31-May-00G01-May-00 17-May-00US topics complete & approved. Larson
letter out for signoff. English to preflight
by COB 5/17.
Topics translated and out to GEO
reviewers.
2C00
MT&MC
M Marsh 28-Apr-0025-Apr-00
121 - French Canada (French) A 18-May-00 16-May-00 17-May-00 18-Jul-00 31-May-00G05-May-00 18-Jul-00Rev to 122 and released to Print. BP2C00
MT&MC
M Marsh
161 - Latin America (LAS) A 18-May-00 16-May-00 17-May-00 18-Jul-00 31-May-00G05-May-00 18-Jul-00Rev to 162 and released to Print. BP2C00
MT&MC
M Marsh
201 - Brazil (Portuguese) A 18-May-00 16-May-00 17-May-00 18-Jul-00 31-May-00G05-May-00 18-Jul-00Rev to 202 and released to Print. BP2C00
MT&MC
M Marsh
2C00 CTO Newsletter MM0004 001 - US (English) A 25-May-00 14-Jun-00G17-May-00 26-May-00CTO masthead out for review. Text
topics written being placed in template
for 1st review on 5/17.
2C00
MT&MC
M Marsh 23-May-
00
17-May-
00
2C00 EURP - Graphics
Card
198666-001001 - US (English) A 31-May-00Y12-May-00In review - not released2C00
MT&MC
H Walker 10-Apr-00P+CD+
W
2C00 EURP - Sound Card 198673-001001 - US (English) A 31-May-00Y12-May-00In review - not released2C00
MT&MC
H Walker 10-Apr-00
2C00 EURP Aspen
Processor
EURProces
r
001 - US (English) A 31-May-00Y Phase in2C00
MT&MC
H Walker
2C00 EURP Aspen System
Board
EURPSysB
d
001 - US (English) A 31-May-00Phase in2C00
MT&MC
H Walker
2C00 EURP: CD-ROM,
CDRW, DVD
198677-001001 - US (English) A 31-May-00Y12-May-00In review - not released2C00
MT&MC
H Walker 08-May-
00
20-Apr-00P+W
2C00 EURP: Diskette Drive
3.5
198669-001001 - US (English) A 31-May-00Y12-May-00In review - not released2C00
MT&MC
H Walker 08-May-
00
20-Apr-00
2C00 EURP: Expansion
Cards
198676-001001 - US (English) A 31-May-00Y12-May-00In review - not released2C00
MT&MC
H Walker 10-Apr-00P+CD+
W
2C00 EURP: Front I/O
(USB,1394)
198675-001001 - US (English) A 31-May-00Y12-May-00In review - not released2C00
MT&MC
H Walker 08-May-
00
20-Apr-00
2C00 EURP: Hard Drive 198667-001001 - US (English) A 31-May-00Y12-May-00In review - not released2C00
MT&MC
H Walker 09-Apr-00
2C00 EURP: Memory 198674-001001 - US (English) A 31-May-00Y12-May-00In review - not released2C00
MT&MC
H Walker 10-Apr-00
2C00 EURP: Power Supply 198678-001001 - US (English) A 31-May-00Y12-May-00Awaiting final review signoff2C00
MT&MC
H Walker 08-May-
00
20-Apr-00P+W
2C00 EURP: Processor 198671-001001 - US (English) A 31-May-00R12-May-002C00
MT&MC
H Walker 08-May-
00
20-Apr-00P+CD+
W
2C00 EURP: Replaceable
Colored Bezel Kit
198670-001001 - US (English) A 08-May-00 31-May-00Y12-May-00In review - not released2C00
MT&MC
H Walker 20-Apr-00P+W
2C00 Getting Started
Guide - (Cover)
180388-cov 001 - US (English) D 17-Apr-00 22-Apr-00 31-May-00G21-Apr-00 22-Apr-00 05-May-00COMPLETE
My Presario - Getting Started guide
COVER - released to pre-flight on
4/17/2000!!!
2C00
MT&MC
M Marsh P+CD+
W
121 - French Canada (French) A 18-May-00 15-May-00 15-May-00 15-May-00 24-May-00 31-May-00G21-Apr-00 24-May-
00
05-May-00Translated title to Judith for placement
on cover 5/17.
2C00
MT&MC
M Marsh
161 - Latin America (LAS) A 18-May-00 15-May-00 15-May-00 15-May-00 24-May-00 31-May-00G21-Apr-00 24-May-
00
05-May-00Translated title to Judith for placement
on cover 5/17.
2C00
MT&MC
M Marsh
201 - Brazil (Portuguese) A 15-May-00 15-May-00 15-May-00 15-May-00 24-May-00 31-May-00G21-Apr-00 24-May-
00
05-May-00Translated title to Judith for placement
on cover 5/17.
2C00
MT&MC
M Marsh
2C00 Getting Started Guide
(Text)
180388-txt 001 - US (English) D 07-Apr-00 08-May-00 08-May-00 31-May-00G08-Apr-00 08-May-
00
28-Apr-00COMPLETE -
Released to Preflight & Print
2C00
MT&MC
M Marsh 14-Mar-0024-Feb-00
121 - French Canada (French) A 05-May-00 28-Apr-00 18-May-00 12-May-00 15-May-00 31-May-00G27-Apr-00 05-May-00Translations in process - commit date
5/18
2C00
MT&MC
M Marsh 01-May-
00
161 - Latin America (LAS) A 05-May-00 28-Apr-00 18-May-00 12-May-00 15-May-00 31-May-00G27-Apr-00 05-May-00Translations in process - commit date
5/18
2C00
MT&MC
M Marsh 01-May-
00
12/20/00 4:53:18 PM Page 1 of 5
Status: A = Active; C = Cancelled; D = Done; H = On Hold
Status MVB
Date
Comments
Deliverable R
Y
G
Parent
Part
Number
Dash LanguageProgramsProgram
Manager
Second
Review
First
Review
Manager's Summary Report
Search by MVB DateCriteria:
Dates Searched: to
1/1/00 12/31/00
Media
Type
Files to
Pre-flight
Translation
Request
Date
Commit
Date
Actual
Return
Release
To
Review
Review
Complete
Release to
Int'l Docs
drive
Files to
Translation
Preflight
Complete
Target
To Print
Translations
2C00 Getting Started Guide
(Text)
180388-txt 201 - Brazil (Portuguese) A 05-May-00 28-Apr-00 18-May-00 12-May-00 15-May-00 31-May-00G27-Apr-00 05-May-00Translations in process - commit date
5/18
2C00
MT&MC
M Marsh 01-May-
00
P+CD+
W
2C00 Millennium Upgrade
Offer for BZ & LAS only
204588-B 161 - Latin America (LAS) D 07-Aug-00 07-Aug-00G07-Aug-00COMPLETE!
New RTF Card for the LAS & BZ
Millennium Upgrade offers. Text was
provided in localized format. Out for
GEO approval.
2C00
MT&MC
M Marsh 02-Aug-00Print
201 - Brazil (Portuguese) D 07-Aug-00 07-Aug-00G07-Aug-00COMPLETE!
New RTF Card for the LAS & BZ
Millennium Upgrade offers. Text was
provided in localized format. Out for
GEO approval.
2C00
MT&MC
M Marsh 02-Aug-00
2C00 Quick Reference Card 192076 001 - US (English) D 26-Apr-00 18-Apr-00 28-Apr-00 31-May-00G26-Apr-00 28-Apr-00 15-May-00Complete2C00
MT&MC
K Oliver 17-Apr-0014-Apr-00
121 - French Canada (French) D 26-Apr-00 16-May-00 17-May-00 15-May-00 15-May-00 16-May-00 31-May-00G01-May-00 17-May-00Complete2C00
MT&MC
K Oliver 19-Apr-0014-Apr-00
161 - Latin America (LAS) D 26-Apr-00 16-May-00 17-May-00 15-May-00 15-May-00 16-May-00 31-May-00G01-May-00 17-May-00Complete2C00
MT&MC
K Oliver 19-Apr-0014-Apr-00
201 - Brazil (Portuguese) D 26-Apr-00 16-May-00 17-May-00 15-May-00 15-May-00 16-May-00 31-May-00G01-May-00 17-May-00Complete2C00
MT&MC
K Oliver 19-Apr-0014-Apr-00
2C00 RTF -Do NOT Return
to Retailer
199390 001 - US (English) D 26-Apr-00 05-May-00 31-May-00G26-Apr-00 05-May-
00
26-Apr-00COMPLETE2C00
MT&MC
M Marsh 25-Apr-00P+W
Adaptec Easy CD Creator
RTF Card (CD Insert)
191184 001 - US (English) D 13-Apr-00 05-May-00 12-Apr-00 17-Apr-00 25-Apr-00 31-May-00G17-Apr-00 11-May-
00
17-May-00Software that is already loaded causes
problems on the Elise board only. May
need a new RTF for Elise.
2C00
MT&MC
K Oliver 14-Apr-0012-Apr-00Print
121 - French Canada (French) D 13-Apr-00 05-May-00 09-May-00 09-May-00 09-May-00 10-May-00 11-May-00 31-May-00G25-Apr-00 11-May-
00
11-May-005/10 - removed trademark - complete
Software that is already loaded causes
problems on the Elise board only. May
need a new RTF for Elise.
2C00
MT&MC
K Oliver 14-Apr-0012-Apr-00
161 - Latin America (LAS) D 13-Apr-00 05-May-00 09-May-00 09-May-00 09-May-00 10-May-00 11-May-00 31-May-00G25-Apr-00 11-May-
00
17-May-005/10 remove trademark - complete
Software that is already loaded causes
problems on the Elise board only. May
need a new RTF for Elise.
2C00
MT&MC
K Oliver 14-Apr-0012-Apr-00
201 - Brazil (Portuguese) D 13-Apr-00 05-May-00 09-May-00 09-May-00 09-May-00 10-May-00 11-May-00 31-May-00G25-Apr-00 11-May-
00
11-May-005/10 remove trademark - complete
Software that is already loaded causes
problems on the Elise board only. May
need a new RTF for Elise.
2C00
MT&MC
K Oliver 14-Apr-0012-Apr-00
CD - Documentation - ROW 001 - US (English) A 31-May-00Y22-May-00Translation date is depends on UG and
GS manuals. HTML text into translation
already. 5/22 is target date for
replication using 5/18 for receipt of all
translated text.
Deliverable - Single CD contains all
translations.
2C00
MT&MC
H Walker 10-Apr-0023-Mar-00
CD topic, Creating your
own CDs
001 - US (English) A 28-Apr-00 31-May-00G05-May-00Part of CD US and ROW2C00
MT&MC
H Walker CD
CD Topic, Getting to the
Internet
001 - US (English) A 31-May-00G28-May-00 05-May-00Part of CD US and ROW2C00
MT&MC
H Walker
CD topic, Personalizing
your Computer
001 - US (English) A 31-May-00G05-May-00This topic is deleted from CD due to
incomplete data. This information is
available to the user in the online guide
Was part of CD US and ROW
2C00
MT&MC
H Walker
CD Topic, Using Your
Internet Video Camera
001 - US (English) A 31-May-00G28-Apr-00 05-May-00Part of CD US and ROW
Info gathered from RTF
2C00
MT&MC
H Walker
CD, documentation - US
English
180822-001001 - US (English) D 11-May-00 31-May-00G05-May-00Rev 1 released 8/5/00 to replication2C00
MT&MC
H Walker 10-Apr-0023-Mar-00
CD, Documentation - US
English Version 2
180822A 001 - US (English) A 31-May-00G22-May-00Version 2 to contain EURPS, Newsletter,
and updated manuals.
2C00
MT&MC
H Walker
12/20/00 4:53:19 PM Page 2 of 5
Status: A = Active; C = Cancelled; D = Done; H = On Hold
Status MVB
Date
Comments
Deliverable R
Y
G
Parent
Part
Number
Dash LanguageProgramsProgram
Manager
Second
Review
First
Review
Manager's Summary Report
Search by MVB DateCriteria:
Dates Searched: to
1/1/00 12/31/00
Media
Type
Files to
Pre-flight
Translation
Request
Date
Commit
Date
Actual
Return
Release
To
Review
Review
Complete
Release to
Int'l Docs
drive
Files to
Translation
Preflight
Complete
Target
To Print
Translations
Clipper - Safety & Comfort
Guide (English)
154266 001 - US (English) D 08-Jul-99 02-Jul-99 26-Jul-99 26-Jul-99 27-Jul-99 07-Jun-00G06-Jul-99 07-May-00Using the current S&C guide - will
change cover
2C00
Special
Project
K Oliver P+CD+
W
Clipper - Service & Support
Card
SS_Clip 001 - US (English) C 18-Feb-00 18-Apr-00G18-Mar-00To be discussed2C00
Special
Project
K Oliver
Clipper QSP 180373 001 - US (English) D 26-May-00 26-Jul-99 22-Jun-00G27-Mar-00 31-May-00Delta changes to be made to make US
specific.
2C00
Special
Project
K Oliver 24-May-
00
22-May-
00
P+CD+
W
051 - France A 26-May-00 23-Jul-99 23-Jul-99 26-Jul-99 22-Jun-00G29-May-00 31-May-00Delta changes to be made. Meeting set
up for 5/18. After multiple revisions due
to SVSA,
09/27/00 revved to 052; color in QSP
changed to reflect Baja Blue unit
2C00
Special
Project
K Oliver 24-May-
00
22-May-
00
Print
Clipper User Guide 180372 001 - US (English) A 09-May-00 08-Jun-00 10-May-00 07-Jun-00Y10-May-00 07-May-00UG must be revised by approx. 15% for
each customer. Glossary text change
has been submitted to Herb by 4/26.
Other topics to come.
2C00
Special
Project
K Oliver 04-May-
00
28-Apr-00Web
Clipper Warranty 180375 001 - US (English) A 18-Feb-00 24-Apr-00 07-Jun-00G07-May-00Warranty will not ship w/ SVSA units.
SVSA will provide their own warranty.
The US Retail Warranty is in the works
now.
2C00
MT&MC
K Oliver 05-May-
00
26-Apr-00
041 - Germany A 07-Jun-00G SVSA to supply their own warranty2C00
Special
Project
K Oliver Print
051 - France A 07-Jun-00G07-May-00SVSA to supply their own warranty2C00
Special
Project
K Oliver
Color Kit Coupon 200003 001 - US (English) A 14-May-00 10-May-00 10-May-00 15-May-00 31-May-00G10-May-00 15-May-
00
12-May-00Free coupon offer for Color Kit. The card
has been completed needs sign off from
Sarah and Andrew Krieger.
2C00
MT&MC
G Fritsche 01-May-
00
28-Apr-00Print
121 - French Canada (French) A 10-May-00 18-May-00 31-May-00G16-May-00 30-Apr-00Free coupon offer for Color Kit. The card
has been completed needs sign off from
Sarah and Andrew Krieger.
17-May-00 - Canada does not know how
this is going to change for them yet.
Waiting on an update from Maria del Rio
Arbuckle. SW
2C00
MT&MC
G Fritsche 01-May-
00
28-Apr-00
161 - Latin America (LAS) A 31-Jul-00 04-Aug-00G04-Aug-00New Color Kit Offer brochure for BZ &
LAS only. Artwork created by 3rd party
vendor-Rieves/Carlberg. Already
localized. Files have been released to
pre-flight twice without passing (7/31 &
8/1).
2C00
MT&MC
G Fritsche Print
203 - Brazil (Portuguese) A 31-Jul-00 04-Aug-00G04-Aug-00New Color Kit Offer brochure for BZ &
LAS only. Artwork created by 3rd party
vendor-Rieves/Carlberg. Already
localized. Files have been released to
pre-flight twice without passing (7/31 &
8/1).
2C00
MT&MC
G Fritsche
EULA - MC&MT 103723 001 - US (English) A 06-Oct-99 01-Apr-98 30-Apr-99 31-May-00G30-Apr-99 30-Apr-00Translations were done in previous
cycles, so no dates were needed.
2C00
MT&MC
C Doussan
121 - French Canada (French) A 06-Oct-99 01-Apr-98 03-May-99 31-May-00G30-Apr-99 30-Apr-00Translations were done in previous
cycles, so no dates were needed.
2C00
MT&MC
C Doussan
161 - Latin America (LAS) A 06-Oct-99 01-Apr-98 30-Apr-99 31-May-00G30-Apr-99 30-Apr-00Translations were done in previous
cycles, so no dates were needed.
2C00
MT&MC
C Doussan
12/20/00 4:53:20 PM Page 3 of 5
Status: A = Active; C = Cancelled; D = Done; H = On Hold