Compaq Presario 5UV430 Manual

United States
Compaq Presario Internet PC 5000 Series Computers
Models: 5UV430, 5WV450, 5WV451, 5WV452, 5WV461, 5WV490, 5000EA, 5004EA, 5008EA, 5012EA, 5016EA, 5020EA,
5024EA, 5028EA, 5032EA, 5002LA, 5004LA, 5006LA, 5009SR, 5007SR, 5007CL, 5008US, 5008CA, 5010US, 5007R, 5009R,
5011R, 5010CA, 5012CA, 5009CL, 5010CA, 5012CA, 5011CL, 5011R, 5012US, 5014US, 5014CA, 5004UK, 5004FR, 5007EA,
5008EA, 5011DK, 5011SE, 5012SE, 5014EA, 5014FR, 5014UK, 5016EA, 5016NL, 5006CL, 5016SE, 5016SW, 5016SZ,
5017DK, 5017EA, 5020NL, 5020PT, 5024FR, 5028BE, 5028EU, 5028ES, 5028UK, 5029EA, 5029DK, 5031EA, 5032BE,
5032SZ, 5032UK, 5016SZ, 5017DK, 5017EA, 5020NL, 5020PT, 5024FR, 5028BE, 5028EU, 5028ES, 5028UK, 5029EA,
5029DK, 5031EA, 5032BE, 5032SZ, 5032UK, 5016SW
PRODUCT DESCRIPTION
TROUBLESHOOTING
ILLUSTRATED PARTS CATALOG
REMOVAL AND REPLACEMENT
PROCEDURES
JUMPER AND SWITCH
INFORMATION
SPECIFICATIONS
See the Notice for copyright and trademark
information, and the Preface for symbol conventions
and Technician Notes.
Click to download ZIP file of
complete MSG to hard drive.
This MSG will be periodically maintained and updated
as needed.
To report a technical problem, contact your Regional
Support Center or IM Help Center.
For content comments or questions, contact Tech
Support

United States
Compaq Presario Internet PC 5000 Series Computers
Models: 5UV430, 5WV450, 5WV451, 5WV452, 5WV461, 5WV490, 5000EA, 5004EA, 5008EA, 5012EA, 5016EA, 5020EA,
5024EA, 5028EA, 5032EA, 5002LA, 5004LA, 5006LA, 5009SR, 5007SR, 5007CL, 5008US, 5008CA, 5010US, 5007R, 5009R,
5011R, 5010CA, 5012CA, 5009CL, 5010CA, 5012CA, 5011CL, 5011R, 5012US, 5014US, 5014CA, 5004UK, 5004FR, 5007EA,
5008EA, 5011DK, 5011SE, 5012SE, 5014EA, 5014FR, 5014UK, 5016EA, 5016NL, 5006CL, 5016SE, 5016SW, 5016SZ,
5017DK, 5017EA, 5020NL, 5020PT, 5024FR, 5028BE, 5028EU, 5028ES, 5028UK, 5029EA, 5029DK, 5031EA, 5032BE,
5032SZ, 5032UK, 5016SZ, 5017DK, 5017EA, 5020NL, 5020PT, 5024FR, 5028BE, 5028EU, 5028ES, 5028UK, 5029EA,
5029DK, 5031EA, 5032BE, 5032SZ, 5032UK, 5016SW
PRODUCT DESCRIPTION
TROUBLESHOOTING
ILLUSTRATED PARTS CATALOG
REMOVAL AND REPLACEMENT PROCEDURES
JUMPER AND SWITCH INFORMATION
SPECIFICATIONS
PRODUCT DESCRIPTION - INDEX
PAGE
Models and Features
CPU Controls and Lights
Side Access Panel
Internet Keyboard Controls
Rear CPU Connectors
Power Cord Set Requirements

United States
Compaq Presario Internet PC 5000 Series Computers
Models: 5UV430, 5WV450, 5WV451, 5WV452, 5WV461, 5WV490, 5000EA, 5004EA, 5008EA, 5012EA, 5016EA, 5020EA,
5024EA, 5028EA, 5032EA, 5002LA, 5004LA, 5006LA, 5009SR, 5007SR, 5007CL, 5008US, 5008CA, 5010US, 5007R, 5009R,
5011R, 5010CA, 5012CA, 5009CL, 5010CA, 5012CA, 5011CL, 5011R, 5012US, 5014US, 5014CA, 5004UK, 5004FR, 5007EA,
5008EA, 5011DK, 5011SE, 5012SE, 5014EA, 5014FR, 5014UK, 5016EA, 5016NL, 5006CL, 5016SE, 5016SW, 5016SZ,
5017DK, 5017EA, 5020NL, 5020PT, 5024FR, 5028BE, 5028EU, 5028ES, 5028UK, 5029EA, 5029DK, 5031EA, 5032BE,
5032SZ, 5032UK, 5016SZ, 5017DK, 5017EA, 5020NL, 5020PT, 5024FR, 5028BE, 5028EU, 5028ES, 5028UK, 5029EA,
5029DK, 5031EA, 5032BE, 5032SZ, 5032UK, 5016SW
PRODUCT DESCRIPTION
TROUBLESHOOTING
ILLUSTRATED PARTS CATALOG
REMOVAL AND REPLACEMENT
PROCEDURES
JUMPER AND SWITCH INFORMATION
SPECIFICATIONS
TROUBLESHOOTING - INDEX PAGE
Clearing CMOS
Power-On Self Test (POST)
Configuration
Preparing the computer
Setup
Accessing Compaq Utilities Option
Diagnostic Error Codes
Troubleshooting Without Diagnostics
Checklist for Minor Problems
Hardware Installation
Power
USB Ports
Disk Drive
Hard Drive
CD-ROM, CD-RW, and DVD Drive
Resolving Hardware Conflicts

United States
Compaq Presario Internet PC 5000 Series Computers
Models: 5UV430, 5WV450, 5WV451, 5WV452, 5WV461, 5WV490, 5000EA, 5004EA, 5008EA, 5012EA, 5016EA, 5020EA,
5024EA, 5028EA, 5032EA, 5002LA, 5004LA, 5006LA, 5009SR, 5007SR, 5007CL, 5008US, 5008CA, 5010US, 5007R, 5009R,
5011R, 5010CA, 5012CA, 5009CL, 5010CA, 5012CA, 5011CL, 5011R, 5012US, 5014US, 5014CA, 5004UK, 5004FR, 5007EA,
5008EA, 5011DK, 5011SE, 5012SE, 5014EA, 5014FR, 5014UK, 5016EA, 5016NL, 5006CL, 5016SE, 5016SW, 5016SZ,
5017DK, 5017EA, 5020NL, 5020PT, 5024FR, 5028BE, 5028EU, 5028ES, 5028UK, 5029EA, 5029DK, 5031EA, 5032BE,
5032SZ, 5032UK, 5016SZ, 5017DK, 5017EA, 5020NL, 5020PT, 5024FR, 5028BE, 5028EU, 5028ES, 5028UK, 5029EA,
5029DK, 5031EA, 5032BE, 5032SZ, 5032UK, 5016SW
PRODUCT DESCRIPTION
TROUBLESHOOTING
ILLUSTRATED PARTS CATALOG
REMOVAL AND REPLACEMENT
PROCEDURES
JUMPER AND SWITCH INFORMATION
SPECIFICATIONS
ILLUSTRATED PARTS CATALOG -
INDEX PAGE
Mass Storage Devices
Cables
Standard & Optional Boards
Fax/Modem
Keyboard
Miscellaneous Parts
Plastics

United States
Compaq Presario Internet PC 5000 Series Computers
Models: 5UV430, 5WV450, 5WV451, 5WV452, 5WV461, 5WV490, 5000EA, 5004EA, 5008EA, 5012EA, 5016EA, 5020EA,
5024EA, 5028EA, 5032EA, 5002LA, 5004LA, 5006LA, 5009SR, 5007SR, 5007CL, 5008US, 5008CA, 5010US, 5007R, 5009R,
5011R, 5010CA, 5012CA, 5009CL, 5010CA, 5012CA, 5011CL, 5011R, 5012US, 5014US, 5014CA, 5004UK, 5004FR, 5007EA,
5008EA, 5011DK, 5011SE, 5012SE, 5014EA, 5014FR, 5014UK, 5016EA, 5016NL, 5006CL, 5016SE, 5016SW, 5016SZ,
5017DK, 5017EA, 5020NL, 5020PT, 5024FR, 5028BE, 5028EU, 5028ES, 5028UK, 5029EA, 5029DK, 5031EA, 5032BE,
5032SZ, 5032UK, 5016SZ, 5017DK, 5017EA, 5020NL, 5020PT, 5024FR, 5028BE, 5028EU, 5028ES, 5028UK, 5029EA,
5029DK, 5031EA, 5032BE, 5032SZ, 5032UK, 5016SW
PRODUCT DESCRIPTION
TROUBLESHOOTING
ILLUSTRATED PARTS CATALOG
REMOVAL AND REPLACEMENT
PROCEDURES
JUMPER AND SWITCH INFORMATION
SPECIFICATIONS
REMOVAL & REPLACEMENT
PROCEDURES - INDEX PAGE
This section provides general service information for Compaq
Series Personal Computers. Adherence to the procedures and
precautions described in this section is essential for safe and
proper service.
Electrostatic Discharge Disk Drive
Service Considerations Removing the Top Door
Preparation&nbspfor
Disassembly Removing the CD Storage Door
(Lower Front Panel)
Serial Number Open the CD Storage Door
Side Access Panel
Graphics Card
Optical and Mass Storage
Devices
CD, CD-RW and/or DVD Drive
Hard Drive
Disk Drive

Expansion Card Power Supply Assembly
1394 Card Front I/O Board
Memory Module
Hard Drive
System Board and
Components
RTC Battery
Microprocessor/Heatsink
Assembly

United States
Compaq Presario Internet PC 5000 Series Computers
Models: 5UV430, 5WV450, 5WV451, 5WV452, 5WV461, 5WV490, 5000EA, 5004EA, 5008EA, 5012EA, 5016EA, 5020EA,
5024EA, 5028EA, 5032EA, 5002LA, 5004LA, 5006LA, 5009SR, 5007SR, 5007CL, 5008US, 5008CA, 5010US, 5007R, 5009R,
5011R, 5010CA, 5012CA, 5009CL, 5010CA, 5012CA, 5011CL, 5011R, 5012US, 5014US, 5014CA, 5004UK, 5004FR, 5007EA,
5008EA, 5011DK, 5011SE, 5012SE, 5014EA, 5014FR, 5014UK, 5016EA, 5016NL, 5006CL, 5016SE, 5016SW, 5016SZ,
5017DK, 5017EA, 5020NL, 5020PT, 5024FR, 5028BE, 5028EU, 5028ES, 5028UK, 5029EA, 5029DK, 5031EA, 5032BE,
5032SZ, 5032UK, 5016SZ, 5017DK, 5017EA, 5020NL, 5020PT, 5024FR, 5028BE, 5028EU, 5028ES, 5028UK, 5029EA,
5029DK, 5031EA, 5032BE, 5032SZ, 5032UK, 5016SW
PRODUCT DESCRIPTION
TROUBLESHOOTING
ILLUSTRATED PARTS CATALOG
REMOVAL AND REPLACEMENT
PROCEDURES
JUMPER AND SWITCH INFORMATION
SPECIFICATIONS
JUMPER AND SWITCH INFORMATION
- INDEX PAGE
System Board
CD and DVD Drive/ CD-RW Drive
Hard Drives

United States
Compaq Presario Internet PC 5000 Series Computers
Models: 5UV430, 5WV450, 5WV451, 5WV452, 5WV461, 5WV490, 5000EA, 5004EA, 5008EA, 5012EA, 5016EA, 5020EA,
5024EA, 5028EA, 5032EA, 5002LA, 5004LA, 5006LA, 5009SR, 5007SR, 5007CL, 5008US, 5008CA, 5010US, 5007R, 5009R,
5011R, 5010CA, 5012CA, 5009CL, 5010CA, 5012CA, 5011CL, 5011R, 5012US, 5014US, 5014CA, 5004UK, 5004FR, 5007EA,
5008EA, 5011DK, 5011SE, 5012SE, 5014EA, 5014FR, 5014UK, 5016EA, 5016NL, 5006CL, 5016SE, 5016SW, 5016SZ,
5017DK, 5017EA, 5020NL, 5020PT, 5024FR, 5028BE, 5028EU, 5028ES, 5028UK, 5029EA, 5029DK, 5031EA, 5032BE,
5032SZ, 5032UK, 5016SZ, 5017DK, 5017EA, 5020NL, 5020PT, 5024FR, 5028BE, 5028EU, 5028ES, 5028UK, 5029EA,
5029DK, 5031EA, 5032BE, 5032SZ, 5032UK, 5016SW
PRODUCT DESCRIPTION
TROUBLESHOOTING
ILLUSTRATED PARTS CATALOG
REMOVAL AND REPLACEMENT
PROCEDURES
JUMPER AND SWITCH INFORMATION
SPECIFICATIONS
SPECIFICATIONS - INDEX PAGE
This section provides physical, environmental, and performance
specifications for Compaq Presario Internet PC 5000 Series
Computers.
CD-ROM and DVD Drive/CD-RW Drive
Disk Drive
Fax/Modem
Power Supply
System Board

United States
Compaq Presario Internet PC 5000 Series Computers SPECIFICATIONS
PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG
REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS
CD or DVD DRIVE/
CD-RW DRIVE
DISK DRIVE
FAX/MODEM
POWER SUPPLY
ASSEMBLY
SYSTEM BOARD
CD or DVD Drive/CD-RW Drive
Please select a drive to view specifications:
CD Drive●
DVD Drive●
CD-RW Drive●
CD Drive
Dimensions U.S. Metric
Width in cm
Height in cm
Depth in cm
Weight lb kg
Modes Supported
CD-ROM Mode 1 and Mode 2
CD-DA Audio
CD-XA Mode 2, Form 1 and 2
Photo CD Multiple Session
Video-CDI Multiple Session
CD-Plus/CD-Extra/CD Multiple Session

Enhanced
CD-RW Multiple Session
Block Size
CD-ROM 2048 bytes
Mode 1 and Mode 2 Form 1
(XA)
CD-ROM Mode 2 2336 bytes
CD-DA 2324 bytes
CD-XA 2324 bytes
Center Hole 1.5 mm diameter
Diameter 120 mm/80mm
Thickness 1.2mm
Track Pitch 1.6mm
Access Time
Random
Full Stroke
Audio Output Level
Line Out 0.7 Vrms ±20%
Headphone 0.6 Vrms ±20%
Cache Buffer 256 KB
Data Transfer Rate
Mode 1 Mode 2
Sustained 4800 KB/sec 5475 KB/sec
KB.sec (32x) KB/sec (32x)
Burst MB/sec MB/sec
Startup Time < 5 sec

Stop Time < 5 sec
Return to top
DVD Drive
Dimensions U.S. Metric
Width in cm
Height in cm
Depth in cm
Weight lb kg
Modes Supported
Block Size
Center Hole
Diameter
Thickness
Track Pitch
Access Time
Random
Full Stroke
Audio Output Level
Line Out
Headphone
Cache Buffer
Data Transfer Rate
Sustained
Burst

Startup Time
Stop Time
Return to top
CD-RW Drive
Dimensions U.S. Metric
Width in cm
Height in cm
Depth in cm
Weight lb kg
Modes Supported
CD-ROM Mode 1 and Mode 2
CD-DA Audio
CD-XA Mode 2, Form 1 and 2
Photo CD Multiple Session
Video-CDI Multiple Session
CD-Plus/CD-Extra/CD Multiple Session
Enhanced
CD-RW Multiple Session
Block Size
CD-ROM 2048 bytes
Mode 1 and Mode 2 Form 1
(XA)
CD-ROM Mode 2 2336 bytes
CD-DA 2324 bytes
CD-XA 2324 bytes
Center Hole 1.5 mm diameter

Diameter 120 mm/80mm
Thickness 1.2 mm
Track Pitch 1.6mm
Access Time
Random < 95 ms
Full Stroke < 190 ms
Audio Output Level
Line Out 0.7 Vrms ±20%
Headphone 0.6 Vrms ±20%
Cache Buffer 256 KB
Data Transfer Rate
Mode 1 Mode 2
Sustained 4800 KB/sec 5475 KB/sec
KB/sec (32x) KB/sec (32x)
Burst MB/sec MB/sec
Startup Time < 5 sec
Stop Time < 5 sec
Return to top

United States
Compaq Presario Internet PC 5000 Series Computers ILLUSTRATED PARTS CATALOG
PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG
REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS
MASS STORAGE
DEVICES
CABLES
STANDARD &
OPTIONAL BOARDS
FAX/ MODEM
KEYBOARDS
MISCELLANEOUS
PARTS
PLASTICS
Mass Storage Devices
Spare Part Description Spare Part No.
1 CD, CD-RW, and DVD Drive
CD-ROM Drive 40X Quartz 207619-004
191160-003
191160-001
CD-ROM 48X Drive 214755-004
214755-003
214755-002
214755-001

CD-RW Drive 4/4/32X Quartz 191162-001
191162-002
191162-003
CD-RW Drive 8X4X32 Quartz 190074-002
190074-001
190074-004
CD-RW Drive Quartz 212408-004
DVD Drive Quartz 196748-004
DVD Drive 10X 196748-001
DVD Drive 16X 196748-004
DVD Drive 16X/40X Quartz 180593-002
180593-003
2 Hard Drive
20.0 GB 197799-004
20.0 GB 5400 197799-001
197799-002
30.0 GB 210504-001
226549-004
30.0 GB 5400 168628-001
168628-002
168628-003
40.0 GB 5400 173342-001
173342-002
173342-003
40.0 GB 17342-004

60.0 GB 201527-001
201527-002
201527-004
80.0 GB 217689-002
3 Disk Drive
1.44 MB Disk Drive Quartz 191168-001
191168-002
191168-003
207614-004
Note Provide Compaq with the computer serial number whenever requesting
information or ordering spare parts.

United States
Compaq Presario Internet PC 5000 Series Computers ILLUSTRATED PARTS CATALOG
PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG
REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS
MASS STORAGE
DEVICES
CABLES
STANDARD &
OPTIONAL BOARDS
FAX/ MODEM
KEYBOARDS
MISCELLANEOUS
PARTS
PLASTICS
Cables
Spare Part Description Spare Part No.
1 CD/DVD Drive Data Cable 209863-001
209863-002
209863-003
207628-004
CD-ROM Audio Cable 207627-004
2 1.44-MB Disk Drive Data Cable 207629-004
209864-001
209864-002
209864-003

3 Hard Drive Data Cable 207630-004
209865-001
209865-002
209865-003
4 USB Data Cable 207631-004
5 Power Button Cable (Front LED/Switch) 228121-004
Not Pictured
AC Power Cord 142766-001
142766-002
142766-003
207622-004
CD Audio Cable (18-inch) 174773-001
174773-002
174773-003
1394 Y-Adaptor Cable 232299-002

United States
Compaq Presario Internet PC 5000 Series Computers ILLUSTRATED PARTS CATALOG
PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG
REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS
MASS STORAGE
DEVICES
CABLES
STANDARD &
OPTIONAL BOARDS
FAX/ MODEM
KEYBOARDS
MISCELLANEOUS
PARTS
PLASTICS
Standard and Optional Boards