Compaq Compaq Presario Manual

b
Maintenance and Service Guide
Compaq Evo Notebook N1005 Series
Compaq Presario 900 Series Mobile PC
Document Part Number: 272638-002
November 2002
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying computer features, components, and
spare parts, troubleshooting computer problems, and performing
computer disassembly procedures.
272638-002.book Page i Wednesday, November 27, 2002 4:52 PM

© 2002 Compaq Information Technologies Group, L.P.
Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq
Information Technologies Group, L.P. in the U.S. and/or other countries.
Microsoft and Windows are trademarks of Microsoft Corporation in the U.S.
and/or other countries. All other product names mentioned herein may be
trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions
contained herein. The information in this document is provided “as is” without
warranty of any kind and is subject to change without notice. The warranties
for Compaq products are set forth in the express limited warranty statements
accompanying such products. Nothing herein should be construed as
constituting an additional warranty.
Maintenance and Service Guide
Second Edition November 2002
First Edition July 2002
Document Part Number: 272638-002
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Maintenance and Service Guide iii
Contents
1 Product Description
1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–17
1.3 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . . 1–18
1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–19
1.5 Computer External Components . . . . . . . . . . . . . . . 1–20
1.6 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–30
2 Troubleshooting
2.1 Computer Setup and Diagnostics Utilities . . . . . . . . . 2–1
Selecting Computer Setup or Compaq Diagnostics . 2–1
Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3
Selecting from the Security Menu. . . . . . . . . . . . . . . 2–4
Selecting from the Advanced Menu . . . . . . . . . . . . . 2–5
2.2 Using Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . 2–7
Obtaining, Saving, or Printing
Configuration Information. . . . . . . . . . . . . . . . . . . . . 2–7
Obtaining, Saving, or Printing Diagnostic
Test Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
2.3 Troubleshooting Flowcharts. . . . . . . . . . . . . . . . . . . 2–10
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iv Maintenance and Service Guide
Contents
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Computer System Major Components. . . . . . . . . . . . 3–2
3.3 Miscellaneous Plastics/Hardware Kit . . . . . . . . . . . 3–16
3.4 Miscellaneous Cable Kit . . . . . . . . . . . . . . . . . . . . . 3–18
3.5 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–19
3.6 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–20
4 Removal and Replacement Preliminaries
4.1 Tools Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . . . 4–2
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions . . . . . . . . . . 4–4
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5
4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . . 5–3
5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4
5.4 Computer Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12
5.5 Memory Expansion Board . . . . . . . . . . . . . . . . . . . . 5–12
5.6 Mini PCI Communications Board . . . . . . . . . . . . . . 5–14
5.7 Disk Cell RTC Battery. . . . . . . . . . . . . . . . . . . . . . . 5–17
5.8 Connector Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18
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Contents
Maintenance and Service Guide v
5.9 LED Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19
5.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21
5.11 Heat Spreader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24
5.12 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–29
5.13 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–31
5.14 Palm Rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–36
5.15 Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–39
5.16 TouchPad Components . . . . . . . . . . . . . . . . . . . . . 5–41
5.17 Display Release Assembly. . . . . . . . . . . . . . . . . . . 5–43
5.18 Charger Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–44
5.19 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–46
5.20 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–48
5.21 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–52
5.22 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–54
5.23 Modem Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–58
6 Specifications
A Connector Pin Assignments
B Power Cord Set Requirements
3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1
General Requirements . . . . . . . . . . . . . . . . . . . . . . . . B–1
Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2
C Screw Listing
Index
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Maintenance and Service Guide 1–1
1
Product Description
The Compaq Evo Notebook N1015 Series, Evo Notebook N1005
Series, and Presario 900 Series Mobile PCs offer advanced
modularity, AMD Athlon and Duron processors, industry-leading
Accelerated Graphics Port (AGP) implementation, and extensive
multimedia support.
Figure 1-1. Compaq Evo Notebook N1015 Series,
Evo Notebook N1005 Series, and Presario 900 Series
Mobile PCs
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1–2 Maintenance and Service Guide
Product Description
1.1 Models
Computer models are shown in Tables 1-1 through 1-4.
Table 1-1
Compaq Evo Notebook N1015, Notebook N1005, and Presario 900
Model Naming Conventions
Key
P900 P 220 P5 40 V C 51 O XXXXXX-XXX
123456789 10
Key Description Options
1 Brand/Series
designator
E = Evo
P = Presario
1015 = 1015 Series
1005 = 1005 Series
900 = 900 Series
2 Processor type A = AMD Athlon XP+ D = AMD Duron
3 Processor speed 167 = 1.67 GHz
160 = 1.60 GHz
153 = 1.53 GHz
147 = 1.47 GHz
140 = 1.40 GHz
130 = 1.30 GHz
120 = 1.20 GHz
4Displaytype/
size/resolution
X = XGA
(1024 × 768)
5 = 15.x-inch
4 = 14.x-inch
5 Hard drive size 40 = 40 GB
30 = 30 GB
20 = 20 MB
6 Optical drive
designator
V = DVD-ROM drive
W = DVD-RW drive
D = CD-ROM drive
R = CD-RW drive
7 Integrated
communication
M = Modem
0 = None
7 = 802.11b wireless
LAN
C = Modem/NIC
combination card
8 RAM 51 = 512 MB 25 = 256 MB
9 Operating system O = Windows XP Pro E = Windows XP
Home
10 SKU#
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Product Description
Maintenance and Service Guide 1–3
Table 1-2
Compaq Evo Notebook N1015 Series Models
The following Evo Notebook N1015 Series model uses config. code KSXZ and
features:
■TouchPad
■8-cell, 4.0-Ah lithium ion (Li ion) battery pack
■2-year warranty
■diskette drive
N1015 A 130 X4 20 D C 12 E
Germany 470046-613
The following Evo Notebook N1015 Series model uses config. code KSBZ and
features:
■TouchPad
■8-cell, 4.0-Ah lithium ion (Li ion) battery pack
■1-year warranty
■diskette drive
N1015 A 167 X5 40 W C 25 O
Asia Pacific
Australia/New Zealand
India
470046-548
470049-166
470046-554
Korea
Thailand
470046-555
470046-547
N1015 A 167 X5 40 V C 25 O
Taiwan 470046-559
N1015 A 153 X5 40 W C 25 O
French Canada 470045-404 United States 470045-397
N1015 A 153 X5 40 W C 25 O
United States 470046-091 includes Microsoft Office Pro
software
N1015 A 153 X4 30 V C 25 O
Asia Pacific
Australia/New Zealand
India
470046-549
470046-545
470046-552
Korea
Ta i w an
Thailand
470046-557
470046-558
470046-546
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1–4 Maintenance and Service Guide
Product Description
N1015 A 153 X4 20 R C 25 O
Asia Pacific 470047-372
N1015 A 140 X5 30 R C 25 O
Latin America 470050-296 United States NEW - 0.2LA
N1015 A 140 X4 30 V C 25 O
French Canada 470045-406 United States 470045-407
N1015 A 140 X4 30 V C 25 O
United States 470046-093 includes Microsoft Office Pro
software
N1015 A 140 X4 30 D 7 25 O
French Canada 470046-577 United States 470046-574
N1015 A 140 X4 30 D 7 25 O
United States 470046-576 includes Microsoft Office SE
software
N1015 A 130 X4 20 W C 25 O
Japan 470049-213 Japan English 470049-215
N1015 A 130 X4 20 R C 25 O
Japan 470049-211 Japan English 470049-216
N1015 A 130 X4 20 R C 12 O
Japan NEW - 0.3AP Japan (English) NEW - 0.3AP
N1015 A 130 X4 20 R C 12 O
Japan NEW - 0.4AP Japan (English) NEW - 0.4AP
Table 1-2
Compaq Evo Notebook N1015 Series Models
(Continued)
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Product Description
Maintenance and Service Guide 1–5
N1015 A 130 X4 20 D C 12 E
Belgium
Czech Republic
Denmark
European
International
France
Greece/Poland
Hungary
Israel
Italy
The Netherlands
470046-581
470046-582
470046-583
470046-584
470046-585
470046-586
470046-587
470046-588
470046-589
470046-590
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Tu r k ey
United Kingdom
470046-591
470046-592
470046-600
470046-580
470046-602
470046-603
470046-605
470046-607
470046-611
470046-612
N1015 A 120 X4 20 D C 25 O
Latin America NEW - 0.4LA United States NEW - 0.4LA
N1015 A 120 X4 20 D C 12 E
Latin America NEW - 0.3LA United States NEW - 0.3LA
N1015 A 120 X3 20 R C 25 O
Asia Pacific
Australia/New Zealand
470049-163
470046-544
India
Hong Kong
470049-164
470049-165
N1015 A 120 X3 20 R C 12 O
Asia Pacific
India
470046-550
470046-551
Hong Kong 470046-561
N1015 A 120 X3 20 D 7 12 E
United States 470046-575
N1015 A 120 X3 20 D C 25 O
Latin America 470050-294 United States NEW - 0.1LA
Table 1-2
Compaq Evo Notebook N1015 Series Models
(Continued)
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