Compaq Evo N620c Quick start guide

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Software Guide
Compaq Evo Notebook N620c Series
Document Part Number: 306104-001
January 2003
This guide includes details on power and security settings,
information about optical drives, and instructions for updating
software. In addition, this guide explains how to use the
MultiBoot, Intelligent Manageability, Compaq Diagnostics, and
Computer Setup utilities to set preferences and resolve problems.
306104-001.book Page i Friday, December 13, 2002 1:11 PM

© 2003 Compaq Information Technologies Group, L.P.
Compaq, the Compaq logo, Evo, RomPaq, and SoftPaq are trademarks of
Compaq Information Technologies Group, L.P. in the U.S. and/or other
countries. Microsoft and Windows are trademarks of Microsoft Corporation in
the U.S. and/or other countries. Intel, Pentium, and SpeedStep are trademarks of
Intel Corporation in the U.S. and/or other countries. All other product names
mentioned herein may be trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions
contained herein. The information is provided “as is” without warranty of any
kind and is subject to change without notice. The warranties for Compaq
products are set forth in the express limited warranty statements accompanying
such products. Nothing herein should be construed as constituting an additional
warranty.
Software Guide
First Edition January 2003
Reference Number: N620c
Document Part Number: 306104-001
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Software Guide iii
Contents
1 Software Setup
Initial Software Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1
Setting Up the Wireless MultiPort. . . . . . . . . . . . . . . 1–2
Installing Optional Applications . . . . . . . . . . . . . . . . 1–3
After Software Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
Confirming the Hibernation Setting . . . . . . . . . . . . . 1–5
2 Power
Selecting a Power Source. . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Understanding Standby and Hibernation . . . . . . . . . . . . . 2–2
Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Hibernation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Choosing Standby, Hibernation or Shutdown . . . . . . . . . 2–4
When You Leave Your Work . . . . . . . . . . . . . . . . . . 2–4
When the Power Supply Is Uncertain . . . . . . . . . . . . 2–5
When Using Infrared or Drive Media . . . . . . . . . . . . 2–5
Using the Default Power Settings . . . . . . . . . . . . . . . . . . 2–5
Turning the Notebook On or Off. . . . . . . . . . . . . . . . 2–6
Initiating or Resuming from Hibernation . . . . . . . . . 2–7
Initiating or Resuming from Standby . . . . . . . . . . . . 2–8
Using Emergency Shutdown Procedures . . . . . . . . . 2–9
Setting Power Management Options . . . . . . . . . . . . . . . 2–10
Accessing the Power Options Window . . . . . . . . . . 2–10
Displaying the Power Meter Icon . . . . . . . . . . . . . . 2–10
Setting or Changing a Power Scheme . . . . . . . . . . . 2–11
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iv Software Guide
Contents
Managing Low-Battery Conditions . . . . . . . . . . . . . . . . 2–12
Identifying a Low-Battery Condition . . . . . . . . . . . 2–12
Identifying a Critical Low-Battery Condition . . . . . 2–12
Displaying Battery Charge . . . . . . . . . . . . . . . . . . . 2–12
Resolving Low-Battery Conditions . . . . . . . . . . . . . . . . 2–13
When External Power Is Available . . . . . . . . . . . . . 2–13
When a Charged Battery Pack Is Available . . . . . . 2–13
When No Power Source Is Available . . . . . . . . . . . 2–13
When Notebook Cannot Resume
from Hibernation . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–14
Charging a Battery Pack . . . . . . . . . . . . . . . . . . . . . 2–15
Obtaining Accurate Charge Information . . . . . . . . . 2–15
Displaying Charge Information on a
Battery Pack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–16
Displaying Charge Information on the Screen . . . . 2–17
Understanding Battery Calibration . . . . . . . . . . . . . . . . 2–18
Calibrating a Battery Pack. . . . . . . . . . . . . . . . . . . . 2–19
Processor Performance Controls
(Select Models Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–20
Windows XP Processor Controls . . . . . . . . . . . . . . 2–20
Windows 2000 Professional Processor Controls. . . 2–21
3 Security
Security Features Quick Reference . . . . . . . . . . . . . . . . . 3–1
Setting Preferences in Computer Setup . . . . . . . . . . . . . . 3–2
Using Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Remembering Passwords. . . . . . . . . . . . . . . . . . . . . . 3–2
Using Compaq and Windows Passwords . . . . . . . . . 3–3
Understanding Power-On Passwords. . . . . . . . . . . . . . . . 3–4
Setting Power-On Passwords. . . . . . . . . . . . . . . . . . . 3–4
Entering Power-On Passwords . . . . . . . . . . . . . . . . . 3–5
Understanding Compaq Administrator Passwords . . . . . 3–5
Setting Compaq Administrator Passwords . . . . . . . . 3–6
Entering Compaq Administrator Passwords . . . . . . . 3–6
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Contents
Software Guide v
Understanding DriveLock . . . . . . . . . . . . . . . . . . . . . . . . 3–7
Setting DriveLock Passwords . . . . . . . . . . . . . . . . . . 3–8
Entering Drive Lock Passwords . . . . . . . . . . . . . . . . 3–9
Changing DriveLock Settings . . . . . . . . . . . . . . . . . 3–10
Removing DriveLock Protection. . . . . . . . . . . . . . . 3–11
Disabling a Device. . . . . . . . . . . . . . . . . . . . . . . . . . 3–12
Protecting System Information . . . . . . . . . . . . . . . . . . . 3–13
Using Information Management . . . . . . . . . . . . . . . 3–13
Setting System Information Options . . . . . . . . . . . . 3–14
Connecting an Optional Cable Lock . . . . . . . . . . . . . . . 3–15
4 CD and DVD Software
Using CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Avoiding Hibernation and Standby . . . . . . . . . . . . . . 4–1
Copyright Warning . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Playing CDs with Windows Media Player. . . . . . . . . . . . 4–2
Playing an Audio CD. . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Accessing Windows Media Player Help . . . . . . . . . . 4–3
Playing Video CDs and DVDs with WinDVD . . . . . . . . 4–4
Installing WinDVD . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4
Understanding DVDs . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Using DVD Region Settings . . . . . . . . . . . . . . . . . . . 4–5
Changing Region Settings . . . . . . . . . . . . . . . . . . . . . 4–6
5 Intelligent Manageability
Understanding Intelligent Manageability. . . . . . . . . . . . . 5–1
Installing Management Agent . . . . . . . . . . . . . . . . . . . . . 5–2
Setting Up Management Agent . . . . . . . . . . . . . . . . . 5–2
Using Fault Management Alerts . . . . . . . . . . . . . . . . . . . 5–3
Identifying Fault Management Alerts . . . . . . . . . . . . 5–3
Setting Fault Management Alert Preferences . . . . . . 5–3
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vi Software Guide
Contents
6 MultiBoot (Advanced Users Only)
Understanding the Default Boot Sequence . . . . . . . . . . . 6–1
Detailing the Default Boot Sequence . . . . . . . . . . . . 6–2
Enabling Devices in Computer Setup . . . . . . . . . . . . . . . 6–3
Understanding MultiBoot Results . . . . . . . . . . . . . . . 6–5
Setting MultiBoot Preferences. . . . . . . . . . . . . . . . . . 6–5
Setting a New Default Boot Sequence . . . . . . . . . . . 6–6
Setting a MultiBoot Express Prompt. . . . . . . . . . . . . 6–7
Entering MultiBoot Express Preferences . . . . . . . . . 6–8
7 Setup and Diagnostic Utilities
Using Computer Setup or Diagnostics. . . . . . . . . . . . . . . 7–1
Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–2
Accessing Computer Setup . . . . . . . . . . . . . . . . . . . . 7–2
Restoring Computer Setup Defaults . . . . . . . . . . . . . 7–3
Selecting from the File Menu . . . . . . . . . . . . . . . . . . 7–4
Selecting from the Security Menu. . . . . . . . . . . . . . . 7–5
Selecting from the Tools Menu . . . . . . . . . . . . . . . . . 7–6
Selecting from the Advanced Menu . . . . . . . . . . . . . 7–7
Using Diagnostics for Windows . . . . . . . . . . . . . . . . . . . 7–9
Installing Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 7–9
Using Configuration Record Scan. . . . . . . . . . . . . . 7–10
Using Diagnostics Scan . . . . . . . . . . . . . . . . . . . . . . 7–11
8 Software Updates and Restorations
Preparing to Update Software . . . . . . . . . . . . . . . . . . . . . 8–1
Obtaining the Support Software CD . . . . . . . . . . . . . 8–2
Accessing Notebook Information . . . . . . . . . . . . . . . 8–2
Downloading Software from the Internet . . . . . . . . . . . . 8–3
Downloading System ROM. . . . . . . . . . . . . . . . . . . . 8–4
Downloading Other SoftPaqs . . . . . . . . . . . . . . . . . . 8–5
Restoring Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–6
Installing a Retail Version of an Operating System. . . . . 8–7
Index
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Software Guide 1–1
1
Software Setup
Initial Software Setup
The initial setup prompt is displayed on the screen as soon as the
notebook is connected to external power.
Before responding to the initial setup prompt and proceeding
through the online instructions, read the following setup
information:
ÄCAUTION: To ensure that the correct drivers load and to prevent file
corruption or damage to the components during initial setup:
■Do not unplug the notebook from the electrical outlet.
■Do not shut down the notebook.
■Do not remove or insert a drive.
■After you begin the initial software setup, you must complete
the entire process. Setup time varies depending on notebook
configuration.
■If you are prompted to select a language, choose carefully
and keep in mind that languages you do not choose will be
deleted from the system and cannot be restored during initial
setup.
■During the setup process, you must accept the End User
License Agreement to continue.
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1–2 Software Guide
Software Setup
Setting Up the Wireless MultiPort
✎If you ordered your notebook with wireless MultiPort, your
notebook was shipped with the wireless MultiPort module
preinstalled.
Preinstalled Wireless MultiPort Module
The wireless MultiPort is disabled by default. To setup the
wireless MultiPort:
1. Press Fn+F2 to enable the wireless MultiPort and install
preloaded wireless MultiPort drivers.
✎Do not attempt to install wireless MultiPort drivers before the
initial software setup is complete.
2. Install preloaded wireless MultiPort software, according to
the instructions in “Installing Optional Applications” later in
this chapter.
To configure the wireless MultiPort, contact your network
administrator.
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Software Setup
Software Guide 1–3
For instructions on using the wireless MultiPort, refer to the
wireless user documentation included on the Documentation
Library CD shipped with your notebook:
■For a Bluetooth wireless device, refer to:
❏Software Reference Guide (Bluetooth for Windows) or
❏Software Reference Guide (Bluetooth for XP).
■For an 802.11b wireless device, refer to User’s Guide
(Compaq Wireless LAN MultiPort W200).
Installing Optional Applications
You can install third-party applications or preloaded utilities at
any time after initial setup is complete.
■To install a third-party application, refer to the documentation
included with the application.
■To install a preloaded application, select Start > Software
Setup. A setup wizard loads, and a list of applications
is displayed. Select the application you want to install, and
follow the instructions on the screen.
✎To view the descriptions and space requirements of preloaded
Compaq utilities without installing them, select Start > Software
Setup, and, after viewing the utility information, select Cancel.
■To install preloaded wireless MultiPort software, select
Start > Software Setup. A setup wizard loads, and a list of
applications is displayed. Select the application for the
wireless option you ordered with your notebook:
❏For Bluetooth wireless, select Bluetooth MultiPort
Module by Compaq.
❏For 802.11b wireless, select Compaq Wireless LAN
W200 Client Manager.
✎
Do not attempt to install the preloaded MultiPort software before the
MultiPort has been enabled and the drivers have been installed.
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1–4 Software Guide
Software Setup
After Software Setup
■Refer to the Worldwide Telephone Numbers booklet included
with your notebook to contact an authorized dealer, reseller,
or service provider or visit www.compaq.com to:
❏Download the latest software and drivers for your
notebook.
❏Open an online service event with a Compaq support
specialist.
❏Get information about your notebook, including
reference guides, specifications, white papers, part
numbers, and customer advisories.
■Read suggestions for creating a safe and comfortable work
environment. Ergonomic and safety information about the
notebook is provided on this CD in the Safety & Comfort
Guide.
ÅWARNING: To reduce the risk of personal injury, electric shock, fire, or
damage to the equipment:
■Do not disable the power cord grounding plug. It is an important
safety feature.
■Plug the equipment into a grounded (earthed) electrical outlet
that is easily accessible at all times.
■Do not place anything on power cords or cables. Arrange them
so that no one can accidentally step on or trip over them.
■Disconnect power from the equipment by unplugging the power
cord from the electrical outlet.
■Do not pull on a cord or cable. When unplugging from the
electrical outlet, grasp the cord by the plug.
■Make sure that Hibernation, which is enabled by default, has
not been disabled.
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