Compaq LTE 5000 - Notebook PC User manual

. . . . . . . . . . . . . . . . . . . . . . . . .
Writer: Betty Fessenden - Saved by: BLF - Saved date: 6/14/96
Part Number: 213660-002 - File name: NOTICE
Notice
The information in this guide is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE
FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS
CONTAINED HEREIN; NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE
FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.
This guide contains information protected by copyright. No part of this
guide may be photocopied or reproduced in any form without prior written
consent from Compaq Computer Corporation.
1995 Compaq Computer Corporation.
All rights reserved. Printed in Singapore.
Compaq, Deskpro, LTE, Contura, Presario, ProLinea
Registered U. S. Patent and Trademark Office.
LTE 5000 is a trademark of Compaq Computer Corporation.
Contura Registered in the Philippines Patent Office.
Microsoft, MS-DOS, and Windows are registered trademarks of
Microsoft Corporation.
Windows 95 is a trademark of Microsoft Corporation.
The software described in this guide is furnished under a license agreement or
nondisclosure agreement. The software may be used or copied only in
accordance with the terms of the agreement.
Product names mentioned herein may be trademarks and/or registered
trademarks of their respective companies.
Beyond Setup
Compaq LTE 5000 Family of Personal Computers
Second Edition (September 1996)
First Edition (September 1995)
Part Number 213660-002
Compaq Computer Corporation

. . . . . . . . . . . . . . . . . . . . . . . . .
v
Writer: Betty Fessenden - Saved by: BLF - Saved date: 6/3/96
Part Number: 213660-001 - File name: NOTICE-R
Regulatory Notices
Federal Communications
Commission Notice
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
■Reorient or relocate the receiving antenna.
■Increase the separation between the equipment and the receiver.
■Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
■Consult the dealer or an experienced radio or television
technician for help.
Modifications
The FCC requires the user to be notified that any changes or
modifications made to this device that are not expressly approved
by Compaq Computer Corporation may void the user’s authority to
operate the equipment.
Cables
Connections to this device must be made with shielded cables with
metallic RFI/EMI connector hoods to maintain compliance with
FCC Rules and Regulations.

. . . . . . . . . . . . . . . . . . . . . . . . .
vi
Writer: Betty Fessenden - Saved by: BLF - Saved date: 6/3/96
Part Number: 213660-001 - File name: NOTICE-R
European Notice
Products with the CE Marking comply with both the EMC
Directive (89/336/EEC) and the Low Voltage Directive
(73/23/EEC) issued by the Commission of the European
Community.
Compliance with these directives implies conformity to the
following European Norms:
■EN55022 (CISPR 22)—Radio Frequency Interference
■EN50082-1 (IEC801-2, IEC801-3, IEC801-4)—Electromagnetic
Immunity
■EN60950 (IEC950)—Product Safety
Canadian Notice
This Class B digital apparatus meets all requirements of the
Canadian Interference-Causing Equipment Regulations.
Avis Canadien
Cet appareil numérique de la classe B respecte toutes les exigences
du Règlement sur le matériel brouilleur du Canada.
German Ergonomics Notice
The Compaq series 2880 family of personal computers, when
combined with one of the Compaq family of enhanced keyboards
and a QVision or FS family of desktop monitors, meets the
requirements of ZH 1/.618 (German Safety Regulations for Display
Work Places in the Office Sector). The installation guide included
with the monitors provides configuration information.

. . . . . . . . . . . . . . . . . . . . . . . . .
vii
Writer: Betty Fessenden - Saved by: BLF - Saved date: 6/3/96
Part Number: 213660-001 - File name: NOTICE-R
Japanese Notice
Airline Travel Notice
Use of electronic equipment aboard commercial aircraft is at the
discretion of the airline.
Laser Safety
All Compaq systems equipped with CD-ROM drives comply with
the appropriate safety standards, including IEC 825. With specific
regard to the laser, the equipment complies with laser product
performance standards set by government agencies as a Class 1
laser product. It does not emit hazardous light; the beam is totally
enclosed during all modes of customer operation and maintenance.
CDRH Regulations
The Center for Devices and Radiological Health (CDRH) of the
U.S. Food and Drug Administration implemented regulations for
laser products on August 2, 1976. These regulations apply to laser
products manufactured from August 1, 1976. Compliance is
mandatory for products marketed in the United States.
!WARNING: Use ofcontrols or adjustments or performance of
procedures other than those specified herein may result in hazardous
radiation exposure.

. . . . . . . . . . . . . . . . . . . . . . . . .
viii
Writer: Betty Fessenden - Saved by: BLF - Saved date: 6/3/96
Part Number: 213660-001 - File name: NOTICE-R
The removable CD-ROM drive is classified as a CLASS 1 LASER
PRODUCT. These labels are located on the outside of the
CD-ROM drive:
3-7-3 NAKA-CHO, MUSASHINO-SHI, TOKYO, JAPAN
APPLICABLE AT DATE OF MANUFACTURE.
WITH DHHS RULES 21 CFR CHAPTER 1 . SUBCHAPTER J
THIS PRODUCT CMPLIES
-900-U
CERTIFICATION
TEAC CORPORATION
MANUFACTURED
DC 5V
S/NO.
TEAC CD-40 E
1.5A.
TIF
TT
MADE IN JAPAN
TEAC CORP.
S
TUV
PRODUCT SERVICE
R
R
Laser Information
Laser Type: Ellipse
Wave Length: 780 nm +15/- 10 nm
Divergence Angle: 10 (vertical) /36 (horizontal) degrees
Output Power: 0.7 mW to 2.5 mW
Polarization: Circular
Numerical Aperture: 0.45 ±0.04
Only authorized technicians trained by Compaq should attempt to
repair this equipment. All troubleshooting and repair procedures
are detailed to allow only subassembly/module level repair.
Because of the complexity of the individual boards and
subassemblies, no one should attempt to make repairs at the
component level or to make modifications to any printed wiring
board. Improper repairs can create a safety hazard.

. . . . . . . . . . . . . . . . . . . . . . . . .
Contents ix
Writer: Betty Fessenden - Saved by: BLF - Saved date: 6/7/96
Part Number: 213660-001 - File name: TOC
Contents
Preface
Where to Find Information xv
Symbols and Conventions Used in This Guide xv
Compaq Support xvi
Preparing for a Technical Support Call xvii
Ordering Backup Diskettes xvii
Worldwide Telephone Numbers xviii
Chapter 1
Taking a Look at the Computer
Preinstalled Software 1-2
Backing Up the Preinstalled Software 1-2
Reinstalling Drivers if You Delete the Preinstalled Software1-2
Interior Components 1-3
Memory 1-3
Increasing RAM Memory 1-3
Exterior Components 1-4
Components on the Front and Right Side 1-5
Components on the Rear and Left Side 1-8
Chapter 2
Keyboard and EasyPointII Pointing Device
EasyPoint II Pointing Device and Mouse Buttons 2-1
Customizing the Pointing Device 2-2
Replacing the Pointing Device Cap 2-2
Identifying Keyboard Features 2-3
Using the Embedded Numeric Keypad 2-4
Using Text Stretch 2-4
Hotkeys 2-4

. . . . . . . . . . . . . . . . . . . . . . . . .
xContents
Writer: Betty Fessenden - Saved by: BLF - Saved date: 6/7/96
Part Number: 213660-001 - File name: TOC
Chapter 3
Basic Operating, Maintenance, and Travel Guidelines
Power Sources 3-1
Connecting to an External Power Source 3-1
Disconnecting from an External Power Source 3-3
Power Controls 3-4
Turning On the Computer 3-4
Turning Off the Computer 3-5
Caring for the Computer 3-5
Traveling and Shipping Guidelines 3-6
Air Travel 3-6
International Travel 3-7
Shipping 3-7
Chapter 4
Using Battery Packs
Extending Battery Pack Operating Time 4-1
Battery Gauge Icons and Battery Light 4-2
Enhancing Battery Gauge Accuracy 4-3
Identifying and Resolving a Low-Battery Condition 4-4
Replacing Battery Pack(s) 4-5
Removing a Battery Pack from the Computer 4-5
Inserting a Battery Pack into the Computer 4-7
Charging Battery Packs 4-8
Charging Battery Packs in the Computer 4-8
Charging Battery Packs in Expansion Bases 4-8
Charging Battery Packs Outside Normal Operating
Conditions 4-9
Storing Battery Packs 4-10
Recycling Used Battery Packs 4-10

. . . . . . . . . . . . . . . . . . . . . . . . .
Contents xi
Writer: Betty Fessenden - Saved by: BLF - Saved date: 6/7/96
Part Number: 213660-001 - File name: TOC
Chapter 5
Connecting External Desktop Equipment
Serial Devices 5-2
Parallel Devices 5-3
External Monitor 5-4
External Keyboard, Numeric Keypad, or PS/2 Mouse 5-6
MultiBay-ISA Expansion Base 5-7
Docking the Computer in the Expansion Bases 5-7
Undocking the Computer from the Expansion Bases 5-11
Using the Ethernet Connectors on the Expansion Base 5-12
Attaching an Optional Security Cable Lock 5-12
Preparing for an Infrared Connection 5-15
Chapter 6
Working with Removable Drives
Number and Supported Locations for Drives and Battery Packs6-2
Caring for Removable Drives 6-3
Placing a Hard Drive into the Hard Drive Carrying Case 6-4
Placing a CD-ROM Drive or Diskette Drive into the
MultiBay Device Carrying Case 6-5
Dedicated Hard Drive Bay 6-6
Securing a Drive in the Dedicated Hard Drive Bay 6-6
Removing a Hard Drive from the Dedicated Hard Drive Bay6-7
Inserting a Hard Drive into the Dedicated Hard Drive Bay6-9
Computer MultiBay 6-11
Securing a Drive in the Computer MultiBay 6-11
Inserting the MultiBay Weight Saver into the Computer
MultiBay 6-12
Inserting a Hard Drive into the Computer MultiBay 6-12
Removing a Hard Drive from the Computer MultiBay 6-15
Inserting a CD-ROM Drive into the Computer MultiBay6-16
Removing a CD-ROM Drive from the Computer MultiBay6-17
Operating a CD-ROM Drive 6-18
Accessing a Diskette Drive in the Expansion Base 6-22
Inserting a Diskette Drive into the Computer MultiBay 6-22
Removing a Diskette Drive from the Computer MultiBay6-24
Using a Diskette Drive 6-25

. . . . . . . . . . . . . . . . . . . . . . . . .
xii Contents
Writer: Betty Fessenden - Saved by: BLF - Saved date: 6/7/96
Part Number: 213660-001 - File name: TOC
Using Additional Hard Drives 6-26
Using LTE 5000 Hard Drives 6-26
Using LTE Elite Hard Drives 6-26
Changing the Boot Drive 6-29
Chapter 7
Using PC Cards
Using PC Cards in Windows 95 7-1
Installing Card-Specific Device Drivers 7-2
Formatting Storage PC Cards 7-2
Using PC Cards in MS-DOS Mode 7-3
Inserting a PC Card 7-4
Removing a PC Card 7-6
Chapter 8
Using Audio Equipment
Using the Built-In Audio Equipment 8-2
Internal Stereo Speakers 8-3
Volume Control 8-3
Internal Microphone 8-4
Connecting Optional External Audio Equipment 8-4
Stereo Speaker/Headphone Jack 8-4
Stereo Line-In Jack 8-5
Mono Microphone Jack 8-5
Chapter 9
Installing an Optional Memory Expansion Board 9-1
Chapter 10
Running Computer Setup
Initialization Menu 10-2
Ports Menu 10-3
Power Menu 10-3

. . . . . . . . . . . . . . . . . . . . . . . . .
Contents xiii
Writer: Betty Fessenden - Saved by: BLF - Saved date: 6/7/96
Part Number: 213660-001 - File name: TOC
Security Menu 10-5
Setup Password 10-5
Power-On Password 10-6
QuickLock/QuickBlank 10-7
Device Disabling 10-7
Exit Menu 10-7
Customizing Computer Settings 10-8
Power Management 10-8
Computer Setup Power Management 10-8
Windows 95 Power Properties 10-9
Suspend 10-9
Hibernation 10-10
Security Features 10-10
Chapter 11
Running Compaq Diagnostics
Computer Checkup (TEST) 11-1
View System Information (INSPECT) 11-3
Chapter 12
Intelligent Manageability
Asset Management 12-1
Fault Management 12-1
Security Management 12-2
Chapter 13
Troubleshooting
Checklist for Minor Problems 13-2
Solving Audio Problems 13-3
Solving Battery and Battery Gauge Problems 13-4
Solving CD-ROM Drive Problems 13-7
Solving Diskette and Diskette Drive Problems 13-8
Solving Hard Drive Problems 13-10
Solving Hardware Problems 13-11
Solving Infrared Problems 13-12
Solving Keyboard Problems 13-13
Solving Memory Problems 13-13

. . . . . . . . . . . . . . . . . . . . . . . . .
xiv Contents
Writer: Betty Fessenden - Saved by: BLF - Saved date: 6/7/96
Part Number: 213660-001 - File name: TOC
Solving PC Card Problems 13-14
Solving Pointing Device Problems 13-15
Solving Power Problems 13-16
Solving Printer Problems 13-17
Solving Screen Problems 13-18
Appendix A A-1
Appendix B B-1
Appendix C C-1
Appendix D D-1
Appendix E E-1
Appendix F F-1
Index I-1

. . . . . . . . . . . . . . . . . . . . . . . . .
Preface
Before You Begin xv
Writer: Betty Fessenden - Saved by: BLF - Saved date: 6/7/96
Part Number: 213660-002 - File name: PREFACE
Before You Begin
Where to Find Information
This Beyond Setup guide and the online User’s Guide should
answer most questions that you may have about your new Compaq
personal computer and the preinstalled Windows 95 operating
system.
You can access the online User’s Guide in two ways: (1) click the
Start button, point to Compaq Information Center, then click User’s
Guide, or (2) click the Start button, then click Help.
In addition to this Beyond Setup guide and the online User’s Guide,
the following Compaq printed and online references are supplied
with the computer to provide information about specific topics:
■Quick Setup (printed card to get you started in seven easy steps)
■Caring for Removable Drives (printed reference card)
■Compaq Dictionary (online dictionary of computer terms)
■Safety & Comfort Guide (printed and online guide to help you
create a comfortable work environment)
Symbols and Conventions Used in This
Guide
The following format conventions distinguish elements of the text
throughout this guide:
■Key names appear in a boldfaced type looking very much the
way they appear on the keyboard. For example, Home, End,
Backspace, and Tab.
■When keys must be pressed at the same time, the action is
represented by the key names and the plus (+) symbol. For
example, Ctrl+Alt+Delete.
■Drive letters that are not in command lines are presented in
uppercase type as shown here: drive A.
■Folder (directory) names that are not in command lines are
presented in uppercase type as shown here: DIRECTORY.

. . . . . . . . . . . . . . . . . . . . . . . . .
xvi Before You Begin
Writer: Betty Fessenden - Saved by: BLF - Saved date: 6/7/96
Part Number: 213660-002 - File name: PREFACE
■File names that are not in command lines are presented in
uppercase italic type as shown here: FILENAME.
■Commands are presented in lowercase, bold type as shown
here: install or a:\install. Commands that are to be entered at
the command prompt may be shown on a separate line.
■When you need to type information and press the Enter key,
you are directed to "enter" the information.
■When you need to type information without pressing the Enter
key, you are directed to "type" the information.
The following words and symbols mark special messages
throughout this guide:
!WARNING: Textset offin this manner indicates thatfailure to
follow directions could resultin bodily harmor loss of life.
CAUTION: Text set offin this manner indicates thatfailure to
follow directions in the caution could result in damage to
equipment or loss of information.
IMPORTANT: Text set off in this manner presents clarifying
information or specific instructions.
NOTE: Text set off in this manner presents commentary, sidelights,
or interesting points of information.
Compaq Support
For customer support or to order backup diskettes of the
preinstalled software, call one of the telephone numbers on the
following pages to locate your nearest Compaq authorized dealer,
reseller, or service provider.
NOTE: If you take the computer in for service, remember to furnish
your power-on and setup passwords to the service provider or to
disable your passwords.

. . . . . . . . . . . . . . . . . . . . . . . . .
Before You Begin xvii
Writer: Betty Fessenden - Saved by: BLF - Saved date: 6/7/96
Part Number: 213660-002 - File name: PREFACE
Preparing for a Technical Support Call
If you cannot solve a problem using the troubleshooting tips in
Chapter 13 and the online Troubleshooting help, you may need to
call technical support. To receive the fastest possible solution when
you call, follow the instructions in Chapter 12 to run Compaq
Diagnostics and have the following available when you call:
■The computer
■Serial number, on the back of the computer behind the connector
door above the serial connector
■Purchase date on invoice
■Conditions under which the problem occurred
■Error messages that occurred
■Hardware configuration
■Type of printer connected
■Hardware and software you are using
■Your Windows 95 product identification number (PIN). To
locate the PIN number, click the Start button, point to Settings,
click Control Panel, double-click the System icon, then click the
General tab. Your PIN number is below your name.
■The printed error message log from Computer Checkup (TEST),
or a list of the devices and error messages received
■Contents of View System Information (INSPECT), as well as
the CONFIG.SYS and AUTOEXEC.BAT files
Ordering Backup Diskettes
It is recommended that you create a backup of the preinstalled
software as described in Chapter 1. However, for an additional cost,
you can order backup diskettes from Compaq. Before calling to
order, be sure to have the computer serial number available. The
serial number is on the back of the computer behind the connector
door above the serial connector.
NOTE: If an order form was included with the computer, complete
the form and return it or call one of the numbers listed on the order
form.

. . . . . . . . . . . . . . . . . . . . . . . . .
xviii Before You Begin
Writer: Betty Fessenden - Saved by: BLF - Saved date: 6/7/96
Part Number: 213660-002 - File name: PREFACE
Worldwide Telephone Numbers
Locate your geographical area from the following table and use one
of the telephone numbers for Compaq assistance.
General Information Numbers:—Product information, technical
assistance, and the location of your nearest Compaq authorized
dealer, reseller, or service provider.
Technical Support Numbers:—Hardware technical support in
analyzing system configuration and diagnostic problems or
troubleshooting.
Customer Support Numbers:—Information on service and
support programs including warranty, product catalogs, and white
papers.
PaqFax Numbers:—Automatic facsimile response system for
technical and product specific information that is transmitted to any
fax machine. PaqFax is available 24 hours a day.
NOTE: Telephone numbers are subject to change without notice.
Worldwide Telephone Numbers
Location Country Code Telephone Number
Argentina
General Information
Technical Support +54 [phone]-1717
Australia
General Information
Technical Support
PaqFax
61-2-9911-1999
61-2-9911-1955
61-2-9911-1982
Austria
General Information
Technical Support
Ordering Backup Software +31
0222/8 78-16 16
0222/8 78-16-16
-55-38-43-39

. . . . . . . . . . . . . . . . . . . . . . . . .
Before You Begin xix
Writer: Betty Fessenden - Saved by: BLF - Saved date: 6/7/96
Part Number: 213660-002 - File name: PREFACE
Worldwide Telephone Numbers Continued
Location Country Code Telephone Number
Belgium
General Information
Compaq Care Center
Compaq Care Center Fax
General Fax
FaxPaq
QuickLine
Ordering Backup Software
Ordering Backup Software Fax
+32
+32
+32
+32
+32
+32
+32
+32
-2-716-95-11
-2-716-96-96
-2-716-95-85
-2-725-22-13
-2-716-96-99
-2-716-95-92
-2-716-96-78
-2-716-96-79
Brazil
General Information 55-11-246-7866
Canada
General Information
Technical Support
Customer Support
Ordering Backup Software
Battery Pack Recycling
1-905-707-1715
1-800-OKCOMPAQ
(1-800-652-6672)
1-800-263-5868
1-800-952-7689
1-800-263-5868
Caribbean
General Information
Technical Support 011-713-514-4220 011-713-518-2200
Chile
General Information
Technical Support 56-2-274-1911 56-2-274-3007
China
General Information
Technical Support 861-849-2928 861-849-2913
Colombia
General Information
Technical Support 57-1-312-0201 57-1-345-0266

. . . . . . . . . . . . . . . . . . . . . . . . .
xx Before You Begin
Writer: Betty Fessenden - Saved by: BLF - Saved date: 6/7/96
Part Number: 213660-002 - File name: PREFACE
Worldwide Telephone Numbers Continued
Location Country Code Telephone Number
Czech Republic
General Information
Technical Support +42 [phone]-8772
Denmark
General Information
Technical Support +45 [phone]-45-45
Finland
General Information
Technical Support
QuickLine (BBS)
+358
+358
-0-615-599
9800-206-720
-0-6155 9870
France
General Information
Technical Support +33 [phone]-33-44-55
Germany (0,12 DM/2 sec. or 3,60 DM/min.)
Menu Selection
Notebook Hotline [phone]/88 80 82
(0,48 DM/min.)
QuickLine
FaxPaq 0180/5 21 21 18 0180/5 21 21 19
Hong Kong
General Information
Technical Support
PaqFax
852-28681382
852-90116633
852-28671648
Hungary
General Information
Technical Support +36 [phone]-8776
India
General Information
PaqFax
BBS
91-80-559-6023
91-80-559-8989
91-80-559-8900

. . . . . . . . . . . . . . . . . . . . . . . . .
Before You Begin xxi
Writer: Betty Fessenden - Saved by: BLF - Saved date: 6/7/96
Part Number: 213660-002 - File name: PREFACE
Worldwide Telephone Numbers Continued
Location Country Code Telephone Number
Italy
General Information
Technical Support
Customer Support
+39
+39
+39
-2-57-59-03-61
-2-57-59-03-00
-1-67-82-50-12
Japan
General Information
Technical Support
Windows 95 Support
Ordering Backup Software
FaxStation
0120-101-589
0120-101-589
0120-505-589
0120-250-589
81-3-5402-0991
Korea
General Information
Technical Support 82-2-3470-07001 82-2-523-3575
82-082-902-77774
Malaysia
General Information
Technical Support 603-717-1188 603-718-1636
Mexico
General Information
Technical Support
PaqFax
1-525-229-7900
1-525-229-7910
1-525-229-7920
Netherlands
General Information
Customer Support
Fax
QuickLine Bulletin Board
0182-565805
06-91681616 (Dfl.0.75/min)
06-8991116 (Dfl.0.40/min)
0182-572366
New Zealand
General Information 64-9-307-3969
Norway
General Information
Technical Support +47 [phone]-20-20

. . . . . . . . . . . . . . . . . . . . . . . . .
xxii Before You Begin
Writer: Betty Fessenden - Saved by: BLF - Saved date: 6/7/96
Part Number: 213660-002 - File name: PREFACE
Worldwide Telephone Numbers Continued
Location Country Code Telephone Number
Poland
General Information
Technical Support +48 [phone]-3535
Portugal
General Information
Technical Support +351 [phone]-4120132
Singapore
General Information
Customer Support Center
PaqFax
65-753-6688
65-750-3030
65-750-4514
South Africa
General Information
Technical Support 27-11-728-6999 27-11-728-6999
Spain
General Information
Technical Support +34 [phone]-1302
Sweden
General Information
Technical Support
PaqFax (hämtfax)
QuickLine (BBS)
+46
+46
+46
+46
-8-703-5240
-8-703-5240
-8-703-5225
-8-703-5220
Switzerland
Technical Support
QuickLine Bulletin Board
Ordering Backup Software
PaqFax
157/64-00
01/8 38-24 21
155/62-06
01/8 38-22 38

. . . . . . . . . . . . . . . . . . . . . . . . .
Before You Begin xxiii
Writer: Betty Fessenden - Saved by: BLF - Saved date: 6/7/96
Part Number: 213660-002 - File name: PREFACE
Worldwide Telephone Numbers Continued
Location Country Code Telephone Number
Taiwan
General Information
Technical Support
BBS
886-2-7351000
886-2-3761170
886-2-3761175
Thailand
General Information 62-2-679-6222
United Arab Emirates (Dubai)
General Information [phone]
United Kingdom
General Information
FaxPaq
QuickLine Bulletin Board
0990-134456
0181-332-3550
0181-332-9499
United States
General Information
Technical Support
Customer Support
PaqFax
Download Facility
(modem access only)
Ordering Backup Software
Battery Pack Recycling
1-713-514-6864
1-800-OKCOMPAQ
(1-800-652-6672)
1-800-345-1518
1-800-345-1518, Option 1
1-713-518-1418
1-800-952-7689
1-800-524-9859
Venezuela
General Information 58-2-953-6944