Compaq Proliant 800 User manual

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Contents
Chapter 1
Compaq ProLiant 800 Features
Industry Support..................................................................................................... 1-1
Comprehensive Customer Support ......................................................................... 1-2
Standard Features................................................................................................... 1-2
Front Panel Components.................................................................................. 1-2
Removing the Side Access Panel..................................................................... 1-4
Replacing the Side Access Panel..................................................................... 1-5
Removing the Front Bezel............................................................................... 1-6
Rear Panel Connectors .................................................................................... 1-6
Drive Positions................................................................................................ 1-8
Processor Boards/Power Module ..................................................................... 1-9
Cache Memory and System Architecture........................................................1-10
System Memory .............................................................................................1-11
Expansion Slots..............................................................................................1-11
SCSI Controller..............................................................................................1-11
Network Controller.........................................................................................1-12
Video .............................................................................................................1-12
ROM..............................................................................................................1-12
Power Supply.................................................................................................1-12
Warranty........................................................................................................1-12
Server Management and Configuration .................................................................1-13
SmartStart ......................................................................................................1-13
Fault Tolerance ..............................................................................................1-13
Compaq Insight Manager ...............................................................................1-14
Automatic Server Recovery-2 (ASR-2) ..........................................................1-14
Security Features...................................................................................................1-15

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Compaq ProLiant 800 Features continued
Getting Additional Configuration Information......................................................1-15
Compaq Integrated Remote Console .....................................................................1-15
Chapter 2
Server Management
Server Parameter Tracking..................................................................................... 2-2
Environment.................................................................................................... 2-2
Network Fault Prevention Tracking................................................................. 2-3
Memory Fault Prevention Tracking................................................................. 2-3
Server Fault Tolerance........................................................................................... 2-4
Disk Subsystem Fault Tolerance...................................................................... 2-4
Memory System Error Correction.................................................................... 2-4
Rapid Recovery Services........................................................................................ 2-5
Server Health Logs.......................................................................................... 2-5
Storage Fault Recovery Tracking ...................................................................2-12
Storage Automatic Reconstruction .................................................................2-12
Network Interface Fault Recovery Tracking...................................................2-12
Memory Fault Recovery Tracking..................................................................2-12
Automatic Server Recovery-2.........................................................................2-13
Compaq Integrated Remote Console...............................................................2-17
Remote Service Features.......................................................................................2-28
ROMPaq...............................................................................................................2-29
Compaq Insight Manager ......................................................................................2-29
Chapter 3
Installing Hardware Options
Pre-Failure Warranty.............................................................................................. 3-2
Insight Manager Alert...................................................................................... 3-2
Identifying Expansion Board Slots ......................................................................... 3-3

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Installing Hardware Options continued
Removing the Expansion Backplane Brace...................................................... 3-4
Replacing the Expansion Backplane Brace...................................................... 3-5
Removing an Expansion Slot Cover ................................................................ 3-6
Installing an Expansion Slot Cover.................................................................. 3-6
Removing an Expansion Board........................................................................ 3-7
Installing an Expansion Board......................................................................... 3-7
Installing a Second Processor................................................................................. 3-9
Installing the Processor.................................................................................... 3-9
Installing a Processor Power Module..............................................................3-12
Removing the Processor.................................................................................3-14
Removing a Processor Power Module.............................................................3-17
Installing a Memory Upgrade on the Video Board.........................................3-17
Adding Memory to the ProLiant 800.....................................................................3-20
Maximum Memory Configuration..................................................................3-21
Installing DIMMs...........................................................................................3-22
Installing Mass Storage Devices.....................................................................3-23
Installing External Storage Devices................................................................3-27
Installing a 3.5-Inch Drive into a 5.25-Inch Drive Bay .........................................3-27
Using the Power Switch Cover Security Feature....................................................3-29
Disabling the Power Switch Cover Security Feature.......................................3-30
Connecting the Power Cord and Peripheral Devices.............................................3-32
Rear Panel Connectors ...................................................................................3-34
Chapter 4
Using the System Configuration Utility
Resolving Resource Conflicts................................................................................. 4-2
Starting the System Configuration Utility............................................................... 4-3
System Configuration Utility Main Menu............................................................... 4-4
System Configuration Menu............................................................................ 4-4
System Partition.............................................................................................. 4-7

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Using the System Configuration Utility continued
Creating a New System Partition..................................................................... 4-8
Verifying the System Partition......................................................................... 4-8
Upgrading the System Partition....................................................................... 4-9
Configuration Backup ............................................................................................ 4-9
Configuration Backup and Configuration History Files ................................... 4-9
Configuring PCI Boards Automatically................................................................4-11
Removing Boards..................................................................................................4-11
Installing an Operating System..............................................................................4-11
SMP Operating System Support .....................................................................4-12
Loading Compaq Device Drivers .........................................................................4-12
NetWare Device Drivers from Compaq.........................................................4-13
Windows NT Device Drivers from Compaq..................................................4-15
SCO OpenServer and SCO UnixWare Device Drivers from Compaq .............4-16
SCO OpenServer............................................................................................4-17
IBM OS/2 Device Drivers from Compaq.......................................................4-18
Banyan VINES Device Drivers from Compaq...............................................4-19
Diagnostics and Other Utilities..............................................................................4-20
Chapter 5
Using the CD-ROM Drive
Opening the Tray Automatically ............................................................................ 5-2
Opening the Tray Manually.................................................................................... 5-3
CD-ROM Drive Care and Safety Precautions......................................................... 5-4
Installation ...................................................................................................... 5-5
Operation ........................................................................................................ 5-5
Transportation................................................................................................. 5-5
Safety.............................................................................................................. 5-5

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Chapter 6
Using Security Management
Accessing the System Configuration Utility.......................................................... 6-4
Power-On Password ............................................................................................... 6-4
Administrator Password ......................................................................................... 6-5
Establishing a Password .................................................................................. 6-5
Entering the Password..................................................................................... 6-6
Changing the Password.................................................................................... 6-6
Deleting the Password..................................................................................... 6-7
Clearing the Password..................................................................................... 6-7
Reenabling the Password................................................................................. 6-8
Smart Cover Sensor................................................................................................ 6-9
QuickLock ............................................................................................................. 6-9
Diskette Drive Control ..........................................................................................6-10
Security Lock........................................................................................................6-11
Chapter 7
Maintaining and Shipping the Server
System Care and Maintenance................................................................................ 7-1
Routine Care of Server and Monitor................................................................ 7-1
Preparations for Shipping ................................................................................ 7-2
Chapter 8
Diagnostics Tools
Power-On Self-Test (POST)................................................................................... 8-1
Diagnostics Utility ................................................................................................8-21
Running Diagnostics .............................................................................................8-21
Diagnostic Error Codes .........................................................................................8-22
100 Series - Primary Processor Test Error Codes...........................................8-23
200 Series - Memory Test Error Codes..........................................................8-23
300 Series - Keyboard Test Error Codes........................................................8-24

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Diagnostics Tools continued
400 Series - Parallel Printer Test Error Codes.................................................8-24
600 Series - Diskette Drive Test Error Codes..................................................8-25
1100 Series - Serial Test Error Codes.............................................................8-25
1200 Series - Modem Communications Test Error Codes...............................8-26
1700 Series - Fixed Disk Drive Test Error Codes............................................8-26
1900 Series - Tape Drive Test Error Codes.....................................................8-27
2400 Series - Advanced VGA Board Test Error Codes...................................8-27
6000 Series - 32-Bit DualSpeed NetFlex-2 Controller and
32-Bit DualSpeed Token Ring Controller Test Error Codes............................8-28
6500 Series - SCSI Fixed Disk Drive Test Error Codes...................................8-28
6600 Series - CD-ROM Drive Test Error Codes .............................................8-29
6700 Series - SCSI Tape Drive Test Error Codes............................................8-29
7000 Series - Server Manager/R Board Test Error Codes................................8-30
8600 Series - Pointing Device Interface Test Error Codes...............................8-30
Test Computer................................................................................................8-31
Inspect Computer ...........................................................................................8-33
Drive Array Advanced Diagnostics (DAAD)........................................................8-35
DAAD Diagnostic Messages.................................................................................8-35
Appendix A
Installing a New Battery
System Board Battery Replacement .......................................................................A-1
Installing the System Board Battery .......................................................................A-2
Placing the Battery.................................................................................................A-3
Backplane Board Battery Replacement ..................................................................A-5
Backplane Board Battery Installation ..............................................................A-6
Battery Placement on Backplane Board...........................................................A-6

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Appendix B
Power Cord Set Requirements
General Requirements............................................................................................B-1
Country-Specific Requirements..............................................................................B-2
Appendix C
Electrostatic Discharge
Grounding Methods................................................................................................C-1
Appendix D
Switches and Jumpers
Setting System Board Switches..............................................................................D-1
System Maintenance Switch SW1 Settings.............................................................D-1
Setting NIC Switches .............................................................................................D-3
SCSI Device Jumper Settings.................................................................................D-3
System Board Battery Jumper Settings..................................................................D-4
Backplane Board Battery Jumper Settings.............................................................D-4
Appendix E
Installing the Server
Overview of Installing the Server...........................................................................E-2
Selecting a Site ......................................................................................................E-3
Unpacking..............................................................................................................E-4
Locating Materials .................................................................................................E-4
Removing the Side Access Panel.....................................................................E-5
Replacing the Side Access Panel.....................................................................E-5
Appendix F
Regulatory Notices
Federal Communications Commission Notice....................................................... F-1
Index

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Introduction
Using This Reference Guide
This reference guide contains detailed information about the Compaq
ProLiant 800 server. Following is a summary of each chapter:
Chapter 1 −− Compaq ProLiant 800 Features
This chapter provides a brief summary of the standard features of the
ProLiant 800 server. It describes two valuable software programs that
Compaq provides for ProLiant 800 users −SmartStart and Compaq
Insight Manager.
Chapter 2 −− Server Management
This chapter describes server management features that include fault
tolerance, performance, and configuration of servers. Remote server
management is explained.
Chapter 3 −− Installing Hardware Options
This chapter provides instructions for installing options for Compaq
ProLiant 800 servers.
Chapter 4 −− Using the System Configuration Utility
This chapter tells how to use the Compaq System Configuration Utility
software program to complete configuration changes. The chapter also
includes information about special Compaq network drivers.
Chapter 5 −− Using the CD-ROM Drive
This chapter provides operating instructions for the CD-ROM drive and
precautions for use and transportation.
Chapter 6 −− Using Security Management
This chapter covers various hardware and software features that are
built into the ProLiant 800 servers for multilevel security control.
Chapter 7 −− Maintaining and Shipping the Server
This chapter provides information on general cleaning and
maintenance required to keep the ProLiant 800 server working
properly. It also gives suggestions on repackaging and shipping the
ProLiant 800 server and components.

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Chapter 8 −− Using Diagnostics Tools
This chapter describes software and firmware diagnostic tools available
for ProLiant 800 users.
Appendix A −− Installing a New Battery
This appendix contains information on replacing the I/O and Riser
Wide-Ultra SCSI controller batteries.
Appendix B −− Power Cord Set Requirements
This appendix contains requirements for the power cord set now
available with the Compaq ProLiant 800 servers. A table lists power
cord set requirements for each country.
Appendix C −− Electrostatic Discharge
This appendix suggests ways to prevent electrostatic discharge (ESD)
and the damage it can cause.
Appendix D −− Switches and Jumpers
This appendix provides the correct settings for the switches on the I/O
board and processor boards.
Appendix E −− Installing the Server
This appendix provides instructions for first-time server installation.
Appendix F −− Federal Communications Commission Notice
Index

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Text Conventions
This document uses the following conventions to distinguish elements of text:
Text Conventions
Convention Use
Keys Keys appear in boldface. A plus sign (+)
between two keys indicates that they
should be pressed simultaneously.
USER INPUT User input appears in a different
typeface and in uppercase.
FILENAMES File names appear in uppercase italics.
Menu Options, Command Names,
Dialog Box Names These appear in initial capital letters.
COMMANDS, DIRECTORY NAMES,
and DRIVE NAMES These always appear in uppercase.
Type When you are instructed to type
information, type the information
without pressing the Enter key.
Enter When you are instructed to enter
information, type the information and
then press the Enter key.

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Symbols in Text
The following words and symbols mark special messages throughout
this guide:
!WARNING: Text set off in this manner indicates that failure to follow
directions in the warning can result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow
directions can result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents clarifying information or
specific instructions.
NOTE:Text set off in this manner presents commentary, sidelights, or interesting
points of information.
Symbols on Equipment
These icons may be located on equipment in areas where hazardous conditions
may exist.
WARNING: Any surface or area of the equipment marked with
these symbols indicates the presence of a hot surface or hot
component. If this surface is contacted, the potential for injury
exists. To avoid risk of injury from a hot component, allow the
surface to cool before touching.
WARNING: Any surface or area of the equipment marked with
these symbols indicates the presence of electrical shock hazards.
The enclosed area contains no operator serviceable parts. To
avoid risk of injury from electrical shock hazards, do not open this
enclosure.

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WARNING: Any RJ-45 receptacle marked with these symbols
indicates a Network Interface Connection. To avoid risk of
electrical shock, fire, or damage to the equipment, do not plug
telephone or telecommunications connectors into this receptacle.
For More Information
Contact your nearest Authorized Compaq Reseller or Service Provider for
more information.
In the United States, call 1-800-345-1518.
In Canada, call 1-800-263-5868.
For Compaq technical support in the United States and Canada, call
1-800-OKCOMPAQ (1-800-652-6672).
Elsewhere, call one of the numbers listed in the following table to locate your
nearest Authorized Compaq Reseller or Service Provider:
Worldwide Telephone Numbers
Location Telephone Number
Argentina 54-1-796-1616
Asia (65) 75044371
Australia 008 812 800
Austria 0222 878 16-16
Belgium 02-716-95-11
Brazil 55-11-246-7866
Central America/Caribbean 1-713-374-4420
Chile 56-2-274-1911
Colombia 57-1-312-0145
Denmark 45 90 45 45
Eastern Europe 089/99 33-0
Rest of Europe/Middle East/Africa 089/99 33-27 66
Finland 90 435 77373 continued

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Worldwide Telephone Numbers continued
Location Telephone Number
France (1) 69 86 72 72
Germany 0180/521 21 11
Hong Kong 852 867 1671
Italy 02 167 825 012
Japan 01-2010-1589
Mexico 52-5-229-7900
Netherlands 0 1820-65805
New Zealand 649 307 3969
Norway 22 65 6500
Puerto Rico 1-809-765-4360
Spain 91 640 1500
Sweden 46 08 703 5200
Switzerland #1 / 838 22 22
United Kingdom 081 332 3888
Venezuela 58-2-953-6861
Online Help
Users can download drivers, patches, and Compaq service updates from the
following sources:
CompuServe
Prodigy
America Online
Internet: Questions can be submitted to the Compaq Technical Support
staff using the electronic mail address: [email protected].
Compaq files can be accessed using the address: FTP.COMPAQ.COM.
Enter "anonymous" for the user name at the log-in prompt and enter
your full Internet electronic mail address for the password. You can
access Compaq's World Wide Web server through the Uniform
Resource Locator (URL): http://www.compaq.com.
Compaq Download Facility: Call 1-281-518-1418

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Chapter 1
Compaq ProLiant 800 Features
Compaq ProLiant 800 architecture combines the power of the Intel Pentium
Pro Processor with bridged PCI bus architecture to provide optimum
performance. The innovative architecture gives you maximum performance
and flexibility.
Figure 1-1.Compaq ProLiant 800 server
Industry Support
Compaq delivers extensive testing and support for major server operating
systems. Because Compaq provides industry-standard buses for expansion,
you have access to thousands of high-performance PCI and ISA expansion
boards, as well as support for Wide-Ultra SCSI devices.

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Comprehensive Customer Support
Compaq servers are backed by comprehensive and flexible customer support
programs. Refer to your SmartStart and Support Software CD for information
on Compaq Service Providers and Authorized Compaq Resellers in your area.
Compaq Integration TechNotes provide detailed information on optimizing
Compaq servers for advanced networks. Print TechNotes from the Systems
Reference Library CD.
Standard Features
The following features are standard on all Compaq ProLiant 800 models,
unless otherwise noted.
Front Panel Components
The following illustrations and tables show and describe the components on
the front panel of the server:

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Figure 1-2.ProLiant 800 front panel components
Table 1-1
Front Panel Components
Reference Component Function
1Power Switch Turns the server on and off.
2Power-On Light Turns on when power to the server is turned
on and blinks (optional) in Energy Saver mode.
3Hard Drive Activity
Light Turns on when the hard drive is being accessed.
4Diskette Eject Button Ejects a loaded diskette.
5Diskette Drive Activity
Light Turns on when the diskette drive is being accessed.
6CD-ROM Drive Holds a CD-ROM disk.
The lights of the server provide information about its operation. When the
power switch is turned on, the power light is green.

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When the hard drive activity light or diskette drive activity light is on,
the drive is either reading information from the disk or storing information on
the disk. Button ejects the diskette from the floppy drive.
Removing the Side Access Panel
To remove the side access panel:
1. If the server is on, turn it off and disconnect the power cord.
2. Loosen the three thumbscrews on the rear of the unit.
3. Slide the side access panel toward the rear of the unit.
4. Lift and remove the panel.
Figure 1-3.Removing the side access panel

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Replacing the Side Access Panel
1. Reverse the previous steps to replace the side access panel.
2. If desired, the side access panel can be locked (with a customer-
supplied padlock) to prevent unauthorized access to system
components. See Figure 1-4.
CAUTION: Do not operate the server with the side access panels
removed. These panels are an integral part of the cooling system and
removing them while the system is running may adversely affect data
integrity.
Figure 1-4.Securing the system

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Removing the Front Bezel
To gain access to ProLiant 800 hard drive and removable media, remove the
front bezel:
1. Remove the side access panel.
2. Release the three snaps that hold the bezel in place; two are located on
the side of the bezel and one at the bottom.
3. Rotate the bezel out to about 45 degrees, then pull to remove the bezel
from the chassis.
Figure 1-5.Opening the front bezel
Rear Panel Connectors
The following illustrations and tables show and describe the connectors on the
rear panel of the server. Each connector includes an icon to help you identify
its function.

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!WARNING: This equipment is designed for connection to a grounded
(earthed) outlet. The grounding type plug is an important safety feature. To
avoid the risk of electrical shock or damage to your equipment, do not
disable this feature
Figure 1-6.ProLiant 800 rear panel connectors and switches
Table 1-2
Rear Panel Connectors
Connector Function
Voltage Select Switch Switches voltage between 115V (U.S.) and 230V
to match geographical requirements.
Ethernet RJ-45 Connector Connects the Ethernet network, using an RJ-45
cable. Supports 10BaseT and 100TX.
continued