Compaq ProLiant DL380 G2 Technical manual

White Paper
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January 2002
Prepared by Customer Service
Training and Development
Compaq Computer Corporation
Contents
Product Description ....................3
Features.....................................3
System and Mechanical
Spare Parts List ...........................4
Servicing Procedures..................9
Removing and Replacing the
Processor...................................9
Service Considerations.............16
References .................................17
Compaq ProLiant DL380 G2
Service Update
Abstract: This service update white paper describes an update to
the Compaq ProLiant DL380 G2 Server and to service
considerations for the controller, battery, and system board. It
provides spares part and option kit numbers for the new 1.4 Ghz
processor and reviews service procedures for removing or replacing
the processor.

Compaq ProLiant DL380 G2 Service Update 2
Rev. 1.0 Page 2 of 17
Compaq ProLiant DL380 G2 Service Update© 2002 Compaq Computer Corporation
Compaq and the Compaq logo are registered in the U.S. Patent and Trademark Office. Microsoft and
Windows are trademarks of Microsoft Corporation in the United States and other countries. All other
product names mentioned herein may be trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information
in this document is provided “as is” without warranty of any kind and is subject to change without notice.
The warranties for Compaq products are set forth in the express limited warranty statements accompanying
such products. Nothing herein should be construed as constituting an additional warranty.

Compaq ProLiant DL380 G2 Service Update 3
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Product Description
The ProLiant DL380 G2 Server has a new
processor speed, 1.4Ghz. This document
lists the new option and spare part number
and reviews the corresponding procedures
to service.
Features
This is a review of the features pertinent to this update.
■New, faster processor speed: 1.4Ghz
Quick Specs
DL380R02 P1400-512KB, 256MB Processor (1) Intel Pentium III FC PGA2 1.4 GHz
Processor standard (up to 2 supported)
253864-XX1 Cache
Memory
512-KB level 2 ECC cache
Memory 256 MB (Standard) to 6 GB (Maximum)
PC133MHz Registered ECC SDRAM
Network
Controller
(2) Compaq NC3163 Fast Ethernet NIC
(embedded) PCI 10/100 WOL (Wake on
LAN)
Storage
Controller
Smart Array 5i Controller (integrated on
system board)
Hard Drive None ship standard
Internal
Storage
436.8 GB max (with optional hard drives)
Optical Drive 24x IDE CD-ROM Drive (MultiBay)
Form Factor Rack (2U), (3.5-inch)

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System and Mechanical Spare Parts List
As a review, Figure 1 and 2 illustrate an exploded views of the mechanical and system spare
component parts. Table 1 lists the option and spare part numbers. Part numbers for the new
processor are highlighted in yellow.
Figure 1. Mechanical parts exploded view
Table 1 Mechanical Components Spare Parts List
Item Description Part Number Spare Part Number
1 Access panel (top cover) 218377-001 228523-001
2 Front bezel 218381-001 228512-001
3 Tape drive blank 218512-001 228498-001
4 Hard drive blank 349448-001 122759-001
5 CD blank 229567-001 228500-001
6 Power supply blank 218378-001 228501-001

Compaq ProLiant DL380 G2 Service Update 5
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Figure 2. System components exploded view
Table 2 System Components Spare Parts List
Item Description Part Number Spare Part Number
System Components
7 Hot-plug fan 60-mm 218382-001 228513-001
8 Front fan bracket 6-bay 218383-001 228514-001
9 Rear fan bracket 2-bay 218667-001 228493-001
10 Hot-plug power supply 400-W 194989-001 228509-001
11 PCI riser cage, with boards 227238-001 228495-001
12 Intel Pentium III processors
a) 1.13-GHz processor, heatsink, and
heatsink clip
b) 1.26-GHz processor, heatsink, and
heatsink clip
c) 1.4-GHz processor, heatsink, and
heatsink clip
235384-003
235384-002
235384-004
228524-001
228496-001
259593-001
13 Heatsink and heatsink clip 228075-001 228497-001
14 Air baffle 228073-001 228525-001
Boards
15 Processor power module (PPM), 12-V, 28.5-A 217336-001 228506-001
16 Smart Array 5i Controller 011003-003 228510-001
17 System board, with heatsink 010933-001 228494-001
18 Power converter module 207066-001 228505-001

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Item Description Part Number Spare Part Number
19 SCSI backplane, 6-bay 010936-001 228502-001
20 CD MultiBay adapter board 010984-001 228504-001
21 Power button/LED board 010963-001 228503-001
Mass Storage Devices
22 Diskette drive, slimline, 1.44-MB 235168-001 228507-001
23 CD-ROM drive, IDE, 24X 222837-001 228508-001
Cables
24 SCSI cable kit * — 228517-001
SCSI cable, short, 68-pin 199606-018 —
SCSI cable, long, 68-pin 166298-035 —
25 Signal cable kit * — 228518-001
Power button/LED cable, 14-pin 219048-001 —
CD MultiBay cable, 50-pin 314014-006 —
PCI Hot Plug backplane cable 219049-001 —
26 Miscellaneous cable kit * — 228519-001
System cable (LED/CD-ROM drive or diskette
drive), 50-pin
219047-001 —
Remote Insight Lights-Out Edition interface
cable, 16- to 30-pin
233763-001 —
Rack-mounting Hardware
27 Rack-mounting hardware kit * — 232793-001
Standard rack rail, slide assembly, left 232041-001 —
Standard rack rail, slide assembly, right 232040-001 —
Cable management arm, assembly 227026-001 —
Miscellaneous
28 Hardware kit * — 228527-001

Compaq ProLiant DL380 G2 Service Update 7
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Item Description Part Number Spare Part Number
Screws, T-15, flathead 228213-001 —
Expansion slot cover 228072-001 —
29 Plastics kit * — 228516-001
PCI slot release lever 228194-001 —
PCI shipping bracket 233129-001 —
PCI lightpipe, rear 218517-001 —
PCI lightpipe cover 218518-001 —
PCI riser cage door latch 221047-001 —
Thumbscrew with molded cap, PCI slot 1 179333-003 —
30 CD ejector assembly * 233905-001 237158-001
31 PCI expansion board ejector/divider * 218976-001 228515-001
32 Battery, 3.3-V, lithium * 334149-001 179322-001
33 Country kit * 195313-001 228526-001
34 Return kit, pack box and cushions * — 228522-001
35 Maintenance and service guide * 203840-003 228520-001
Memory
36 DIMM, 128-MB, registered 133-MHz SDRAM * 127007-031 164278-001
37 DIMM, 256-MB, registered 133-MHz SDRAM * 127005-031 159377-001
38 DIMM, 512-MB, registered 133-MHz SDRAM * 127006-041 177628-001
39 DIMM, 1-GB, registered 133-MHz SDRAM * 127008-041 163902-001
Options
40 Telco rack-mounting kit * 228892-B21 232794-001
41 Third-party rack-mounting kit * 228894-B21 232795-001
Note: * Not shown

Compaq ProLiant DL380 G2 Service Update 8
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Table 3: Processor Option Kit
Description Part Number
Pentium III P1133-512KB Processor Option Kit 201097-B21
Pentium III P1266-512KB Processor Option Kit 201098-B21
Pentium III P1400-512KB Processor Option Kit 201099-B21
Refer to the QuickSpecs for a more complete list of options. (See References.)

Compaq ProLiant DL380 G2 Service Update 9
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Servicing Procedures
Removing and Replacing the Processor
Bottom view of heatsink and top view of processor
Extending the server from the Rack
Step Action
1. Loosen the front panel thumbscrews that secure the server faceplate to the front of the
rack.
2. Extend the server until the server rail-release latches engage.

Compaq ProLiant DL380 G2 Service Update 10
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Step Action
After performing the maintenance procedure, slide the server back into the rack:
a. Press the server rail-release latches.
b. Slide the server fully into the rack.
3.
c. Secure the server by tightening the thumbscrews.
Power down the server
Step Action
1. Press the front unit identification LED switch on the server front panel to illuminate the
LED . The rear unit identification LED switch illuminates on the server rear panel.
2. Press the server Power On/Standby button to place the server in standby mode . The
system power LED turns to amber when standby power mode is activated.
3. At the rear of the server, locate the illuminated rear unit identification LED switch that
identifies the server you are servicing.
4. Disconnect all power cords.

Compaq ProLiant DL380 G2 Service Update 11
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Step Action
5. Disconnect all remaining cables on the server rear panel.
Remove and replace the access panel
CAUTION: Do not operate the server for extended periods without the access panel. Operating
the server without the access panel results in improper airflow and improper cooling that can lead
to thermal damage.
Step Action
1. Extend or remove the server from the rack. See the “Preparation Procedures” section in this
chapter.
2. Flip up the hood latch handle .
3. Turn the handle one-half turn counter-clockwise . When the latch disengages, it extends
upward.
4. Slide the access panel toward the rear of the unit about 1.25 cm (0.5 inch) and lift to
remove the panel.

Compaq ProLiant DL380 G2 Service Update 12
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Step Action
Reverse steps 1 through 4 to replace the access panel.
Air Baffle
Step Action
1. Lift the air baffle.
CAUTION: Always install the air baffle after completing hardware installation or maintenance
procedures. Operating the server without installing the air baffle results in improper airflow and
improper cooling that can lead to thermal damage.

Compaq ProLiant DL380 G2 Service Update 13
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Step Action
Reverse steps 1 through 3 to replace the air baffle.
Remove the processor
CAUTION: Always use a new thermal pad and a new heatsink when replacing processors.
Failure to use new components can cause damage to the processor.
Step Action
1. Open the locking lever on the heatsink-retaining clip .
2. Press the base of the heatsink-retaining clip and lift the opposite end of the clip to
disengage the clip from the processor socket .
3. Remove the heatsink-retaining clip .
4. Remove the heatsink 
CAUTION: Discard the heatsink after you remove it from the processor. The heatsink is for
one-time use only; after use the thermal interface material is degraded and does not provide
proper thermal dissipation.
5. Lift the locking lever .

Compaq ProLiant DL380 G2 Service Update 14
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6. Remove the processor .
Replace the processor
To replace a processor:
CAUTIONS:
■Processor socket 1 must be populated with a processor at all times. The system fails to
boot if the socket is not populated.
■Do not mix processors of different types or speeds.
■You must align the processor pins to seat the processor into the socket
IMPORTANT: When installing a new processor, refer to the documentation that ships with the
processor.
Step Action
1. Align the notched corner of the processor with the notched corner of the socket.
2. Insert the processor .
3. Close the locking lever on the processor socket .

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Step Action
CAUTION: Always use a new heatsink with thermal interface material when replacing processors.
Failure to use new components may result in damage to the processor.
4. Remove the plastic cover on a new, unused heatsink to expose the thermal interface material.
5. Install the heatsink .
6. Carefully install the heatsink-retaining clip .
7. Close the locking lever on the heatsink-retaining clip .

Compaq ProLiant DL380 G2 Service Update 16
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Step Action
CAUTION: PPM slots must be populated when processors are installed. If PPM slots are not
populated, the system does not boot.
8. Install a PPM in the corresponding slot, if the slot is empty.
9. Install the air baffle.
10. Install the access panel.
11. Slide the server back into the rack.
Service Considerations
There are no new service considerations for this upgrade. However, here is a review of the
service considerations that pertain to this new module.
The ProLiant DL380 G2 supports three processors: a 1.13-GHz , 1.26GHz, and (now) a 1.4GHz
Pentium III Flip Chip - Pin Grid Array (FC-PGA) . Each processor requires its own Processor
Power Module (PPM). The processor and PPM are located on the server's System Board . The
Processor Option Kit contains the processor, PPM and heat sink. The processor and PPM are
spared separately. When installing a 2nd processor, these guidelines must be followed.
A processor and its PPM must be installed in the first processor location
The Processor Core Frequency and Speed configuration settings cannot be changed from the
factory default. The System ROM will automatically detect and configure the speed of the
processor.
The Chassis ID switch on the system board should be left in the default positions.
Both processors must be the same frequency/speed. Mixing of processors with different
specifications is not permitted.
After installing a processor and PPM, the system ROM based Setup and Configuration Utility
must be ran. Save the new processor configuration to CMOS.

Compaq ProLiant DL380 G2 Service Update 17
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References
Service Guide
Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide
This maintenance and service guide is a troubleshooting guide that can be used for reference when
servicing the Compaq ProLiant DL380 Generation 2 server.
203840-003 (PDF,BM) 12759 KB ARCHIVE Internal Link
https://www.orderz.com/compaq/issg/default2.asp External Link to order documentation
Install Guide
Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide
This guide is designed to be used as step-by-step instructions for installation and as a reference for
operation, troubleshooting, and future upgrades.
203844-001 (PDF,BM) 16448 KB ARCHIVE Internal Link
https://www.orderz.com/compaq/issg/default2.asp External Link to order documentation
QuickSpec
Compaq ProLiant DL380 Generation 2 (G2)
http://www.compaq.com/products/quickspecs/10902_div/10902_div.PDF
ProLiant DL380 Generation 2 QuickSpec
http://www.compaq.com/products/quickspecs/10902_div/10902_div.html
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