computar acom6 Operating instructions

Installation Guide and Operational Manual
Video Alarm System
ACom6
Please read this manual before you install, operate, store or handle the device

This Installation and Operational Manual, edition 01 - 12/99, is valid for
the models ACom6, ACom6A, ACom6H and ACom6HA (as of 1999)
and the software CMCtrl, version 4.15 (as of 1998)

Contents
Introduction
Use for Designated Purpose 5
EU-Regulations 5
Type Plates 5
Safety Measures
Danger by Electric Current 6
Installation and Operation 6
Maintenance and Repair 7
Symbols used in this Manual 7
Product Description
Extent of Delivery 8
Functions and Features: An Overview 9
Connections 10
Assembly
Wall-Mounting 12
Connections 13
Switch on/switch off 17
Configuration with CMCtrl
Installation of Programme 18
Start/end Programme 19
System Menu 20
Configure computer interface 21
Language 22
Send Address 22
Main Window 23
Contacting a Remote ACom 25

ACom-Settings 26
Video/Audio 27
Alarm Events 29
Switch Outlets 32
Camera Options 34
ACom-Interfaces 36
Basic Settings 37
Telephone Numbers 41
Output actions 42
Input Actions 44
Recording 45
Changing the Settings 46
Operation
Assembly 48
LEDs 48
Functional Test 49
MFD-Control 49
Maintenance 51
Cleaning 51
Passing-on Disposal 52
Appendix
When Something Goes Wrong –
Diagnosis and Troubleshooting 53
Technical Data 55

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Introduction
This Installation Guide and Operational Manual should be read by any person charged
with and responsible for the installation and operation of any ACom model. International,
national and (where applicable) regional rules and regulations concerning electric appli-
ances must be observed under all circumstances. The Operational Manual explains how
to install and operate the ACom.
Use for Designated Purpose
The Video Alarm System ACom transmits video-/audio and control signals via public tel-
ecommunication networks (ISDN, PSTN, GSM). It is intended for the use in video moni-
toring systems. The intrusion of external alarm triggers can automatically activate differ-
ent functions. If a hard disc is installed, you can record video data. Other applications are
not permitted.
If you have studied this manual carefully and still have questions concerning the operation
of the device, please contact:
CBC (Deutschland) GmbH
Hansaallee 191
D – 40549 Düsseldorf
Phone [phone]
Fax [phone]
EU-Regulations
The Video Alarm System ACom complies with the European Regulations 89/336 (Elec-
tromagnetic Compatibility) and 73/23 changed by 93/68 (Regulation on Low Voltage).
Type Plates
Model description and serial number are identified on the type plate at the bottom of the
casing. Make a note of them prior to assembly in order to be able to quote them when
you have questions or want to order spare parts.
Model:
Serial number:
Introduction
CBC (Europe) Ltd.
7/8, Garrick Industrial Centre, Irving Way
GB – London NW9 6AQ
Phone [phone]
Fax [phone]

6ACom6
Safety Measures
Danger by Electric Current
• Install the device only in an electrical network which has been designated for this
purpose.
• Only use the integrated power pack delivered with the device.
• Do not open the casing of the power pack.
• In case of an operational failure, disconnect the power pack from the electrical network
and all other appliances.
• Install both device and power pack only in dry and weather-proof rooms.
• As soon as the safe operation of a device cannot be guaranteed anymore, the device
must be immediately switched off and secured against inadvertent restarting. Such
safe operation is no longer possible, if for instance
– device and connecting lines are visibly damaged,
– the device no longer operates smoothly and perfectly,
– if the device has been exposed to rain or humidity,
– if objects have been inserted,
– if the device has been in storage for a considerable time under adverse
conditions or if it has been subjected to heavy transport strains.
If any or all of the preceding apply, have the device examined by CBC.
Installation and Operation
• When installing the device, the generally accepted rules and regulations of electrical
installation must be observed at all times.
• When installing and operating the device, pay attention to the documentation of all
connected peripherals such as swivelling / inclined heads or cameras. These contain
important safety instructions and information about permissible applications.
• Only ever execute steps for the installation and operation of the device which have
been described in this manual. Additional actions may cause personal injury and mate-
rial damage and/or may damage the device.
• Make sure that you have a safe stand when executing any kind of work at great
heights. Only use safety ladders. Secure yourself against falling where appropriate.
Safety Measures

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Maintenance and Repair
• Never open the casing of the power pack. The power pack does not contain any parts
which you can repair or change.
• Only execute the repairs described in this manual. Additional repair works may cause
personal injury and material damage and / or may damage the device.
• Ensure that only qualified personnel (electrical engineers) are charged with maintenance
and repair works.
Symbols used in this Manual
Safety instructions in this manual are divided into two different categories:
ADANGER!
If you are ignoring safety instructions which are marked like this, you are en-
dangering human life and may cause personal harm. The symbol represents
immediately imminent dangers.
zAttention!
This symbol indicates a danger for the device or other material objects.
In some places you will receive instructions intended to enable you to operate the device
more easily:
☞Instruction
This symbol points out particular details in the operation of the device.
Safety Measures

8ACom6
Product Description
Extent of Delivery
❚ACom6
or
❚ACom6A
or
❚ACom6H
or
❚ACom6HA
each of which includes
❚Plug-type power pack incl. connection cable with plug-type screwed terminal
❚Data cable 9-pole sub-D on 9-pole sub-D
❚Telephone cable RJ45 on RJ45
❚Configuration programme CMCtrl
❚Receiving software CMConnect
Pre-conditions for the Installation
❚Computer with a free serial interface and operating system Windows 95/98/NT
❚Access to ISDN
or
❚Access to the analog phone network and a readily installed modem
Pre-conditions for Successful Operation
❚Computer with access to the phone network and readily installed receiving software
(such as CMConnect)
or
❚Outstation compatible with standard H.320
(such as the video telephone T-View 100 of the Deutsche Telekom)
Recommended Accessories
❚High-Speed Modem
(such as 3Com 56k or Elsa Microlink 56k)
❚ISDN-adapter card with Common-ISDN-API (CAPI) version 2.0
Product Description

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Functions and Features: An Overview
The video alarm system ACom carries out remote surveillance and remote control of vid-
eo surveillance devices via ISDN or other public telecommunication networks. The sys-
tem can easily be connected to a multiple ISDN-connection and can send data either to
an internal substation or to an external connection. In order to receive the data you will
need a computer programmed with the CMConnect (part of the delivery) or another
H.320-compatible outstation such as a video telephone. You can enter simple control
and configuration demands for the models ACom6A and ACom6HA already with the dig-
ital dial of an ordinary telephone.
Apart from the basic system ACom6, you have the choice between several other models.
In addition to the transmission of images, the model ACom6A enables you to transmit
audio data as well (from an intercom or another talk-back-circuit).The device transmits
the audio data bidirectionally and parallel to the transmission of pictures.
The model ACom6H is equipped with an integrated hard disc and a memory capacity of
2.1 GB. The hard disc records video data, depending on its configuration, either in a pro-
grammed sequence or “event-driven“, i.e. in the case of an alarm.
The model ACom6HA is equipped with both audio function and hard disc (2.1 GB).
Ideally, ACom is transmitting via the digital communication network ISDN (Integrated
Service Digital Network). All ACom-devices have an integrated ISDN-adapter. Rapid
transmission of large data volumes is best conducted simultaneously on both B-channels
of a basic ISDN-connection S0. The system, however, is fully functional on a single B-
channel, too. The analog phone networks or GSM-networks (Global Systems for Mobile
Telecommunications) can also be used for the sake of data transmission. For these pur-
poses, however, you need an external modem.
The device is capable of compressing the data in compliance with the norm H.320 in or-
der to accelerate the data transmission. This enables it to communicate with other
H.320-compatible systems (such as video conferencing systems or video telephones).
Apart from video data, ACom is capable of transmitting control commands for movable
cameras and other appliances. The range of controllable appliances is steadily being ex-
tended. You may contact your local CBC-branch for more detailed and up-to-date infor-
mation. Two relays can activate further switch functions such as door openers or lamps.
In order to turn work with the ACom system into a convenient experience, the software
CMConnect has been designed to make your life easier. You can watch and evaluate vid-
eo pictures on a computer and easily control the peripherals/appliances connected to the
ACom with mouse and keyboard. The programme has been developed for Windows 95/
98/NT and is delivered with a manual of its own.
For the purposes of local installation and configuration of your ACom, you should make
use of the software CMCtrl which is delivered together with this product.
Product Description

10 ACom6
Connections
Product Description

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1LEDs
2Drill holes (for fastening)
3Pivot
to ease the tensile load of the connecting lines
4Drill holes (for fastening)
5Openings to feed the connecting lines through
6Service switch
to bypass the password protection
7Terminal resistances
DIP-switch to activate the terminal resistances of the video inlets
8Audio connection terminals
Inlets and outlets for audio signals
9Safety fuse
10 Power pinbar
to receive the plug-type screw terminals from the power pack
11 BNC-video connector
Input for video signals from a camera or another device
12 Video connection terminals
Inputs for video signals from a camera or another device
13 Video connection terminal
Outputs for video signals to the connection with a local observation screen
14 Alarm connecting terminals
4 potential-free inlputs for alarm triggers
15 Alarm connecting terminals
4 potential-linked inputs for alarm triggers
16 Relay connecting terminals
Switch outputs
17 Socket COM 1
serial RS232-interface to connect an analog modem and for connection to the com-
puter during installation and local configuration
18 Socket COM 2
serial RS232-interface for bidirectional transparent data transmission to controllable
devices (such as PTL/dome cameras)
19 ISDN-connection socket
RJ45-socket to connect the ACom to the net (NTBA)
20 ISDN-connection socket
RJ45-socket to connect additional ISDN-appliances
Product Description

12 ACom6
Assembly
The ACom is suitable both for operation as a desktop and for being mounted on the wall.
zAttention!
The device is intended for indoor use. Do not expose it to either extreme tem-
peratures or extreme humidity at any time and choose its setup site accord-
ingly. The ambient temperature must fall within the range from 5 to 40 °C at all
times, the relative humidity of the air must not exceed 80 %.
❚Do not set up the device in the immediate vicinity of radiators or other heat sources.
Avoid sites which are exposed to direct sunlight.
❚Create sufficient space for lines and cables.
❚Ensure sufficient ventilation of the device.
❚For cable connections, use only cables which have been part of the delivery or are
otherwise suitable and which help to suppress electric interference.
❚When laying out the lines and cables, make sure that they cannot be easily damaged
and ease wherever possible tensile loads and stresses.
Wall-Mounting
At the back of the ACom you will find four fixing holes that you can use for mounting the
ACom on the wall.
☞Important
Mount the ACom in immediate vicinity to your NTBA for it to be the first device
to be connected to the S0-Bus.
• Push against the flaps by the side and lift the lid to open the casing.
• Screw the ACom to the wall by using the four fixing holes.
Assembly

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Connections
You have two options of feeding the connection cables through into the interior of the
casing. You either use the openings in the back of the casing or you punch out the desig-
nated section at the bottom side of the casing and feed the connection cable through the
hole.
Camera
You can connect a maximum of six cameras or other video sources. If you use only one
camera, you can connect it either to the BNC-socket marked Video1 or the first pair of
terminals V1. You can connect any additional cameras to the remaining terminals.
☞Important
For connection use micro coaxial cables since they can be laid more easily in-
side the device.
• Connect the video camera with a video cable (75 ohm, BNC-plug) to the BNC-socket
of the ACom.
or
• Remove terminal block from the socket.
• Put signal conductor on terminal V1.
• Put shield on terminal ⊥.
• Connect additional cameras where applicable.
• Insert terminal block in socket.
• Lead cable around the pivot several times (to reduce tensile loads and stresses).
• Switch on terminal resistance of the video connections not in use. Turn the respective
DIP-switches to position ON.
ISDN
You can easily connect the ACom to the S0-Bus of an ISDN-system by using the ISDN-
cable which is part of the delivery.
zAttention!
Make sure that the ACom is the first device you connect to the S0-Bus immedi-
ately after the NTBA. This is the only way for you to ensure that the ACom is
capable of emitting an alarm even if the ISDN-line has been damaged. Addi-
tional appliances (phone, fax) may if necessary be connected to the ISDN-out-
let of the ACom (ISDN OUT).
Assembly

14 ACom6
Example:
In the course of a burglary in your home, the ISDN-line is short-circuited at a free ISDN-
socket, thus paralysing all additional ISDN-connections. Only the first device (e.g., an
ACom installed in your basement) is not affected and still capable of emitting an alarm.
• Put the plug into the socket ISDN IN of the ACom and the phone socket until they
snap in with a clearly audible “click“.
• If necessary, connect additional appliances to the socket ISDN OUT of the ACom.
Modem
If you cannot use the ISDN for ACom, you may alternatively connect an analog modem
to the serial interface COM1. Data transmission via analog phone networks, however, is
considerably slower. This is why connections via analog networks does not support the
transmission of audio data. Video data and configuration parameters, meanwhile, are
transmitted as they would be with an ISDN-line.
The system supports all modems with an asynchronous RS232-interface and which op-
erate with the Hayes command set. Once you have connected the modem, ACom auto-
matically recognizes it and sets the highest possible data transmission speed.
☞Important
For best results, use modems of an identical make on either side of the data
transmission process.
Screen
You can connect a local surveillance monitor to the video output OUT of the ACom, if you
want to check the camera pictures during the installation in situ.
• Remove terminal block from socket.
• Put signal conductor on terminal V.
• Put shield on terminal ⊥.
• Insert terminal block in socket.
• Lead cable around the pivot several times (to reduce tensile loads and stresses).
Alarm Inputs
The alarm inlets of the ACom allow you the intrusion of one or several alarm triggers such
as door contacts or sensors. If you configure the system accordingly, an alarm trigger
can for instance cause the automatic establishment of a connection between ACom and
CMConnect.
Assembly

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At the connections Alarm IN 0-3, you will find four potential-free alarm inputs. The poten-
tial-free alarm inputs are galvanically separated (by optical couplers) from the other
ACom components and thus give you the greatest possible protection from outside in-
terference. They need a direct voltage between 5 and 12 V. When connecting the alarm
inputs, please make sure that you are connecting the polarry correctly.
Alternatively, there are four potential-linked alarm inputs at the connections Alarm IN 4-7.
Here, you may connect switches or closing contacts directly without the need for any
separate power supply. Connect the respective input and the common ground.
zAttention!
In cases of galvanic separation by optical couplers a common ground should
under no circumstances be used. External voltage must not exceed 12 V. En-
sure correct polarity.
• Remove terminal block from socket.
• Put conductors to the terminals in strict compliance with their polarity. Ensure correct
assignment (+. –. ⊥)
• Insert terminal block in socket.
• Lead cable around the pivot several times (to reduce tensile loads and stresses).
Connection Outputs
The ACom is equipped with two relay outputs (Rel1 and Rel2) for the connection of exter-
nal appliances such as lamps or alarm sirens. The relays function as throw-over switches
and the symbols Open, Closed at the screw terminals each refer to the resting state.
zAttention!
The relay contacts can operate at maximum loads of 24 V, 0.5 A each.
• Remove terminal block from socket.
• Connect the contacts in the middle and to the left. The relay functions as normally
close.
or
Connect the contacts in the middle and to the right. The relay functions as normally
open.
• Insert terminal block in socket.
• Lead cable around the pivot below the screw terminals several times (to reduce tensile
loads and stresses).
Assembly

16 ACom6
Audio Connection
☞Important
The audio function is only available for the models ACom6A and ACom6HA. It
cannot be retrofitted for the other models.
ACom6A and ACom6HA are both equipped with two audio inputs and outputs respec-
tively at the audio terminal block. Here, you can attach two parallel audio and video connec-
tions such as a microphone, a loud-speaker and a phone receiver. At any one time, howev-
er, only one of these may be active.
The audio signals are transmitted bidirectionally and simultaneously with the video sig-
nals. This can be used, for instance, to activate a loud-speaker at the surveillance site or
to listen to an intercom at the entrance door. Transmission of audio data is generally only
possible via the ISDN-network, not by using ordinary phone lines.
1–
2–
3 Microphone
4 Loud-speaker
5 Telephone receiver/transmitter
6 Telephone receiver/ear piece +
7 Telephone receiver/ear piece –
8 common ground
• Remove terminal block from socket.
• Put cables on the appropriate connections.
• Insert terminal block in socket.
• Lead cable around the pivot several times (to reduce tensile loads and stresses).
Camera and Peripheral Appliance Control (COM 2)
The range of appliances which are controllable by ACom (such as dome cameras) is per-
manently being extended. Information concerning installation and control is separately
contained in the respective installation guides and operational manuals.
zAttention!
When installing and operating the device, please pay attention to any supple-
ment to the installation guide and operational manual in question and also to
any documentation of the other appliances to which the device may be con-
nected such as swivelling/inclined heads or cameras. You will find important
safety advice there and information concerning permissible applications.
Assembly

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Switch on/switch off
Power supply
The extent of delivery of the ACom includes a plug-type power pack. Only connect the
device to the power supply after you have completed all other connections.
zAttention!
For purposes of operating the ACom, use only the plug-type power pack
which is part of this delivery. Ensure - if necessary by connecting additional de-
vices - that occurrences of excess voltage, peaks of interference voltage and
voltage losses in the electric network can be absorbed efficiently.
• Insert screw terminal of the plug-type power pack into the plug bar Power of the
ACom.
• Insert plug of the power pack into the socket. The green LED under the circuit board
shield lights up, and the device is ready to operate.
The ACom is not equipped with an electricity switch. It is switched on and ready to oper-
ate once you have inserted the plug of the power pack and connected the device to the
power supply. The green LED Power lights up.
Assembly

18 ACom6
Configuration with CMCtrl
The ACom can be configured directly in situ. You only have to connect the ACom with a
serial interface of your computer (via the interface cable which is part of this delivery) and
install the software CMCtrl. The configuration may even be conducted via remote control
over an ISDN-line. In order to do this, however, you have to assign an MSN (Multiple
Subscriber Number for the correct selection and identification of end devices) to the
ACom; otherwise, no phone connection with the ACom can be established. Once the
ACom can be identified by its individual MSN, you can contact and configure it from any-
where you like.
☞Important
Remote configuration is possible with CMCtrl or the programme CMConnect.
Installation of Programme
Whether you want to configure the ACom in situ or by remote control, you have to use
the programme CMCtrl (part of the extent of delivery) which must first be installed on
your computer. The programme has been designed for the operating system Windows
95/98/NT.
System Conditions
❚Computer with readily installed operating system Windows 95/98/NT
❚1 free serial interface
❚mouse or other pointing device
☞Important
Instructions for the use of the graphic operating interfaces of Windows and for
the installation of programmes are contained in the information packs of Win-
dows 95/98/NT or on-line under Help (press F1 on your keyboard).
zAttention!
Install any version of CMCtrl including updates and supplements only with the
assistance of an installation programme. Upon installation always use the same
target directory.
In the course of the installation you will be requested to select the language for both in-
stallation programme and programme interface of CMCtrl. You can change the language
of the programme interface at a later stage within CMCtrl.
• Switch on your computer and start Windows 95/98/NT.
• Close all other applications (programmes).
• Insert the installation discette in the floppy disc drive.
• Click Start and select the option Run on the menu.
Configuration with CMCtrl

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• Enter: a:setup
and click OK. The installation programme is being started. (If you have inserted the
discette into the drive b:, you must enter b:setup.)
• Select a language and follow the instructions of the installation programme.
• After the installation has been successfully completed, take the discette out of the
drive.
You may now start CMCtrl immediately.
☞Important
If you do not need the programme on your computer anymore, you can per-
form deinstallation simply by deleting the entire directory.
Start/end Programme
Once you have completed the installation procedure successfully, you will find the pro-
gramme icon in the folder NCTerm.
• Connect the ACom to the power supply and connect it to a serial interface of the
computers (see also the chapter on modems, page 14).
• Click Start in the Windows task bar.
• Select option Control Terminal in the folder Programme and click on the icon of Control
Terminal. The programme window will appear on your screen.
• To end the programme, click on the X in the right hand corner of the title bar. The
programme window will be closed.
Configuration with CMCtrl

20 ACom6
System Menu
CMCtrl is designed for operation by mouse and keyboard. It uses the Windows stand-
ards for its graphic user interfaces. CMCtrl is equipped with a system menu that you can
use to customise all your basic settings.
• Click on the symbol in the left hand corner of the title bar. The system menu of CMCtrl
will appear on your screen.
Restore
Restore programme window to its original size.
Move
Move CMCtrl-programme window with the cursor keys.
Minimize
Reduce programme window in size (symbol).
Close
End programme.
About Control Terminal...
Display programme version.
Language...
Select a language for the user interface.
Interface...
Configure the interface-parameter for the data exchange with the computer.
Send Address ...
RS485-address of the ACom selected.
Configuration with CMCtrl