Coniu Go UL865 User manual

Dear customer,
this is a short description to give you some basic informa-
tions about the GSM modem you purchased.
Informations to the AT commands you will find on the CD
as a PDF file. As well informations can be downloaded from
our website www.coniugo.com. Those documents can be
read and printed with the Adobe Acrobat Reader.
GPRS GSM modem: modem module GL865
UMTS/HSPA- modem: modem module UL865
LTE modem: modem module HE910

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Introduction / Declaration of Conformity
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Thank you for buying the ConiuGo GSM/GPRS-modem. This product was produced
according to the latest technology. It is a device suited for data transmission in GSM
networks
The manufacturer is:
ConiuGo® GmbH
Berliner Strasse 4A
16540 Hohen Neuendorf
This product is labelled with the CE-mark according to following standards:
EU-guidelines 73/23/EWG of February 19th 1973, EU-guidelines 89/336/EWG of
May 3rd 1989 (EMV-guideline) changed by EU-guidelines 91/263/EWG, 92/31/EWG,
93/68/EWG, EU-guidelines 89/392/EWG of June 14th 1989 changed by EU-
guidelines 91/368/EWG, 93/44/EWG, 93/68/EWG
EN 61000-6-4/01 German basic standard for RF-emission for industrial application,
EN 61000-6–2/05 German basic standard for RF-immission for industrial application
This product is manufactured according to the quality standard DIN EN ISO 9001.
This product includes a GSM transceiver unit from a third-party manufacturer. It is
CE-certified by it’s own manufacturer.
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To ensure a safe operation of the modem, please read this ma-
nual carefully before taking it into operation
Hohen Neuendorf, August 2015
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Table of contents=
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1. Limited Warranty / Limitation of Liability...............................................4
2. Use as agreed............................................................................................5
3. Safety notes ..............................................................................................6
4. Description of the modem .......................................................................7
5. Installation of the modem ........................................................................7
6. Electrical installation................................................................................8
7. Insert the SIM- card ..................................................................................8
8. Installation of the USB driver ................................................................10
9. First modem settings .............................................................................10
10. Troubleshooting ...................................................................................11
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1. Limited Warranty / Limitation of Liability
ConiuGo GmbH warrants its product to be free from defects in materials and work-
manship under normal use and service for a period of two years from the date of de-
livery, if no other agreement was made. The warranty is limited to the repair or re-
placement, at ConiuGo`s sole option. The costs of parts and labour are covered in
case of a repair. Costs for mounting and de-mounting, as well as for return transport
to ConiuGo GmbH are not covered.
This limited warranty will apply only to ConiuGo GmbH products that exhibit normal
use and service and will not cover any damages resulting from any misuse, modifi-
cation, disassembly or alteration. Proof of purchase must accompany the product re-
turned for consideration under this warranty.
Any use of the modem is carried out at your own risk. In no event shall ConiuGo be
liable for incidental or consequential damages, including, without limitation, loss to
property other than the ConiuGo GmbH product, loss of the use of the ConiuGo
GmbH product or other property, or other economic loss.
Damages resulting from neglect of this manual are not covered
by the warranty. ConiuGo GmbH is not liable for any conse-
quential damage.
ConiuGo is not liable for damages to property or personal inju
-
ries resulting from improper use or neglect of the safety war-
nings. Such events are not covered by the warranty.

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2. Use as agreed
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The modem is designed for use in Germany and the European Community. Accor-
ding to the rules of CE-conformity, it is not allowed to distribute this device without a
manual in the national language. The manual has to be authorised by the manufac-
turer. Any distributor has to make sure that the user of the device is capable to un-
derstand the manual as regards the content and the language.
The modem has to be installed and put into operation by com-
petent technicians.
The modem is designed according to the valid GSM standards. At the use of this mo-
dem all safety precautions necessary for GSM devices have to be taken into ac-
count. It is not allowed to switch on the modem in airplanes or hospitals. Please
check carefully any possible influences the modem may have on other technical and
electronic devices.
The modem has to be installed and put into function by technical experts. All notes
and information of this manual have to be read carefully and followed strictly. In case
of doubt don’t put the device into function but consult the manufacturer or your au-
thorised distribution agent.
GSM devices are able to ignite explodable or inflammable gases by electromagnetic
radiation. The use of the modem in an environment with a potential for these condi-
tions must be definitely excluded.
Because of the RF-radiation of a GSM device the modem has to be used with a
suitable GSM antenna for the RF band of 900 MHz (or 1800 MHz depending of the
type of the chosen GSM network). The antenna cable has to be free from any dama-
ges.
The manufacturer provides a product for integration in a technical assembly. The
product is tested carefully according to the CE-certification to meet the standards
mentioned in the Declaration of Conformity. Nevertheless, the electromagnetic be-
haviour of the modem is depending on the conditions of mounting and environment.

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Safety hints have to be regarded!
3. Safety notes
The modem corresponds to broadly valid GSM standards. At the use of a GSM
transceiver for the mobile communication, certain safety precautions have to be
made.
GSM products can ignite explosive or inflammable gases.
The use of the modem in an environment with a potential for these conditions must
be definitely excluded.
The system must be switched off in airplanes or hospitals.
The use of the modem in these areas must be avoided.
Before connecting the product, possible interference of the
modem on your existing technical equipment has to be inquired.
The manufacturer provides a product for integration in a technical assembly. The
product is tested carefully according to the CE- certification to meet the standards
mentioned in the Declaration of Conformity. Nevertheless, the electromagnetic beha-
viour of the GSM modem is depending on the conditions of mounting and environ-
ment.
The electromagnetic behaviour of the m
o
dem depe
nds on the
environmental not controlled by the manufacturer. Any liability
for eventual electronic misbehaviour is excluded.

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Because of the RF
-
radiation of the GSM unit the modem has to
be used with a suitable GSM antenna for the RF band, depen-
ding on the type of the chosen GSM network). The antenna ca-
ble has to be free from any damages.
4. Description of the modem
The modem is a GSM modem for data-, fax- and SMS- transfer in GSM networks.
From the moment the modem is booked into the provider’s network the device be-
haves like a standard modem or a fax modem. The configuration of the system is
carried out via the V.24 serial port resp. the USB-connection. For programming the
standard AT-commands according to ETSI-standards (ETSI 07.07 or ETSI 07.05)
are used.
The modem is dedicated to applications several GSM networks and depends on the
core module that is indicated on the product label (Dualband: 900/1800 MHz, Quad-
band: 850/900/1800/1900 MHz, UMTS: with 2100 MHz).
5. Installation of the modem
The modem must be installed only in dry places. The allowed range of temperature
is –30 to +60 °C. The common regulations for electrical installations have to be re-
garded.
The modem is allowed to be run according to the following conditions:
•Ambient temperature: –30 to +60 °C
•Indoor use only, max. 70% RH
•SIM-card with appropriate service subscription (e.g. for data transmission:
subscription for data transmission).
•GSM/GPRS, delivered status is: autobauding
Recommend interface settings are: 8N1 on 57.600 baud
•UMTS, delivered status is: fixed boudrate 8N1 on 115.200 baud
Recommend interface settings are: 8N1 on 115.200 baud
•LTE, delivered status is: fixed boudrate 8N1 on 115.200 baud
Recommend interface settings are: 8N1 on 115.200 baud

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6. Electrical installation
Power supply
This information is given by the product label.
Connection
LAN, RS 232 (Com- port) or USB according to the product label.
7. Insert the SIM- card
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At delivery the modem is prepared for inserting a SIM-card.
Put the modem into operation as follows:
1. Make sure that you have a SIM-card activated for all required services (e.g.
CSD data call with a separate calling ID)
2. Place the Modem-unit as shown and insert the SIM-card into the SIM-card
reader. Note that the contacts of the SIM card have to be placed upside. Do
not touch the connectors of the SIM card with your fingers. It can lead to
contact problems or damage from static discharges.
fig.1 fig.2
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If you use the GSM (GPRS dualband / quadband) professional modem, open the
device to insert the SIM card as in figure 3.
fig.3
3. Connect the antenna- adaptor or an antenna to the modem.

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8. Installation of the USB driver
For use the modem you have to install the USB driver before connecting the modem
at the USB- port. You will find the installation file on the CD.
Please note that the GSM modem is delivered with the t
wo diffe
-
rent modem modules GL865 (GSM/GPRS), UL865 (UMTS),
HE910 (LTE). For a correct installation it is necessary that the
driver files are choosen according to the modem module that is
used
If the PC does not register the modem you have to restart the PC.
9. First modem settings
The use of the modem is possible with any terminal software. ConiuGo delivers its
own terminal software “ConiuGo Modem Terminal” (with limited features) that is
available from the product- CD. The full version of this software is also available on
request.
Not only software from ConiuGo is possible to be used but also other well-known
software like Telix, Hyperterminal or Commlite (also on the product- CD).
The use of the modem is done by AT- commands. The reference- manual of the AT-
commands is stored on the CD that is delivered with the modem.
Some simple but often used AT- commands are explained below (all AT- without „ “,
AT- commands can be put in by capital letters as well as small letters):
Functional test
After sending “AT” the modem should send back “OK”.

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PIN-number
Check by “AT+CPIN?” if a PIN-number has been already entered, or enter the PIN-
number by using “AT+CPIN="xxxx“”. The PIN has to be typed in with quotation
marks!
Signal quality
Check the signal quality by “AT+CSQ”. With this command the physical signal quality
is tested. It should be higher than 10, otherwise a data transmission can be unstable
despite of a successfully booked in modem.
Status question
By “AT+CREG” and “AT+COPS?” the registration status and the provider name are
shown by the device.
10. Troubleshooting
In case the modem still reacts you can load the standard settings of the manufac-
turer with the command “AT&F”. Then you have to re-start the program and adjust all
settings. Please ensure that the COM- port parameters (baudrate, data bits, parity,
stop bits) are correct.
Check whether other programs use the COM- port of the computer (PC). E.g., Hot-
sync managers can retain control of the port and should be disabled when not in use.
Restart the computer and activate only the terminal program.
Connection cannot be established:
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Common mistakes that may happen are:
•The modem is run at a fixed baudrate of 57.600 kBit/s (GSM/GPRS) re-
spectively 115.200 kBit/s (UMTS) and baudrate of Terminal does not match.
•The SIM-card is not inserted into the modem.
•The PIN-number is not entered.
•A not available GSM network is selected.
•The GSM Modem is not registered in the GSM network.
•The antenna is not connected, not suitable or is damaged.
•The wrong telephone number was entered.=

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Possible system faults=
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•Another connection is active.
•The call is not answered by the receiver.=
•The receiver is not a modem.
•The receiver does not support the selected parameters (“no carrier”).
•The receiver is busy.
•The GSM Modem is registered in the GSM network.=
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Wrong screen indication=
=•Unintended double characters are shown: switch off echo-mode by ATE0.
•Incorrect messages that are received from the modem: The format of the
data settings has to be checked. They have to be equal for both the trans-
mitting and receiving modem.=
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GSM Modem cannot receive a fax=
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•The data-bits of transmitter and receiver are not equal: Adjust them by
AT+FOPT=1,0 or AT+FOPT=1,1.
In case of problems please consult our homepage or send
an e-mail to: s[email protected]
Please give informations regarding the following issues:
•Where and when buyed?
•Which problem do you have?
•What was done before?
•Which application do you use the modem for?