Connect Pro Master-IT StreamLine SL-18 User manual

KVM Switch
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Table of Contents
StreamLine KVM Switches
nIntroduction
Overview……………………………………..………….…….……2
Features…………………………………..….……………….....…2
Configurations………………….…………………….………….…3
nInstallation
Device Connection………….………..…………..………….…….5
Initial Power-up……………….…..………………..….……….…..7
nOperation
Front Panel Push Buttons…….…….…………………..……..….7
OSD(On-Screen Display)Operation…………..……………...….8
Hot-key Commands…………………….……..………...............13
nCascade Configuration
Connection………….……….…………………..………....….....15
Change Configuration while Running………..……….....…….17
nAppendices
Specifications……......………………………………..…….........18
Troubleshooting……......………………………….…………19~21
Please read this manual thoroughly and follow the
Installation procedures to prevent any damage to the
StreamLine or any connecting device.
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------------------------------------------------ IntroductionIntroduction
Overview
The combination of the StreamLine console and KVM switch offers the
latest, most efficient way to control server rooms and multiple computers.
Four models of StreamLine KVM switches are available to control from 8
to 136 servers by the StreamLine console or another set of console 100ft
(30m) away; it is ideal for various applications.
On-Screen Display (OSD) Menu
With a StreamLine KVM switch, you can nameyour computers, switch to
a computer from a list, configure settings with easy-to-use menus, view
the name of the selected computer on-screen with programmable time
interval. The OSD menu displays the system status throughout
operation.
Automatic Mouse Conversion
The StreamLine KVM Switch enables you to connect computers with
PS/2 or serial mouse ports (using adapters supplied with the KVM Switch)
and control the computers from one PS/2 mouse. The StreamLine KVM
Switch automatically identifies the mouse and switches to proper mouse
protocol. This function is effective for computer ports "7" and "8".
High Video Quality
StreamLine's LCD panel supports VGA resolution up to 1024x768
without any degradation. The advanced VGA circuit design guarantees
smooth and flicker-free switching from one computer to the other with
cable length up to 100ft (30M)* at PC sides with the StreamLine KVM
switch.
*Tested with high-quality UL2919-rated, low-loss and shielded cables.
Features
nSupports both PS/2 and serialmice
nCascade configuration expands system capability
nAuto-scanautomatically selects computers sequentially
nSupports Microsoft IntelliMouse Pro

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nHot-key functionsallow easy computer access
nKeyboard states automatically saved and restored when switching
computers
nOperating system independent, transparent to all applications
nPlug and play system configuration
nKeyboard and mouse can be hot plugged at any time
nDDC2B compatible
nSupports optional multimedia module for microphonesand stereo
speakers
Features for OSD menu
lAssign computers with unique and meaningful names
lIdentify and select computers by the names
lProgrammable scan filters unused computers
lStore system settings and name entries to non-volatile memory
lPassword security locks computer from unauthorized access
lGain complete control with easy-to-use OSD interface
Features for multi-access StreamLine KVM switch
lManage multiple computers from two locations
lDifferent Console may have different type of mouse i.e. generic
PS/2 mouse and scroll mouse
lSelectable User Timeout
Configurations
The StreamLine KVM switch is available in 8 and 16 port models to
support a variety of requirements. For applications with a large number of
computers, StreamLine KVM switches can be cascaded in a
master/slave configuration.
Single StreamLine KVM SwitchConfiguration
Combined with a StreamLine Console, the StreamLine KVM switch can
be connected to multiple computers with keyboard, mouse and monitor
cables as shown in figure 1.
KVM Switch
4
Figure 1: A single StreamLine KVM switch configuration
(use SL-208, Local for test, Remote is zoned and marked for SL-208
only)
StreamLine KVM Switch in cascade (Master/Slave)
Configuration
You can connect a second level of one or more StreamLine KVM
switches to "PC 1"~”PC 8” ports of aMaster unit. Cascade configuration
expands system ability allowing you to select
computers connected tothe Master orSlaves. There is only oneMaster
that connects to the StreamLine Console directly operated by a user.
Once connected, StreamLine KVM switches automatically configure
themselves to either Master or Slave.Slaves of different StreamLine
KVM switch models can be mixed incascade configuration as shown in
figure 2. Note: Master must have equal or more PC ports than that of
Slaves, i.e., if an 8 port is a master, another 8 port can be a Slave, but not
a 16 port.

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Figure 2: A cascade StreamLine configuration
Throughout this manual, Master is the StreamLine KVM switch that
connects directly to the drawer. Slave is a StreamLine KVM switch that
has itsCONSOLE port connected to aMaster's “PC x” port. Slave only
exists in cascade configuration.
------------------------------------------------ InstallationInstallation
Device Connection
Determine theport number of each computer. For computersusing PS/2
mouse, connect the computer's mouse and keyboard cables to the
StreamLine’s connectors marked with a mouse and keyboard
respectively, as shown in figure 4.Repeat this step for PC 1 toPC 8.
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Figure 4: Master computer connection
For computers using serial mouse, connect the DB-9 to mini-DIN-6
adapter (included withthe switch) to the computer mouse port, then use
PS/2 cables to connect the mouse to the StreamLine, see figure 5.
Connect the computer's monitor cable to theHD-DB-15 VGA connector.
Note:This function is only available for PC 7 andPC 8 marked with two
mice.
Figure 5:Serial (AT) mouse and PS/2 mouse connection
A slave KVM switch may be mounted to the rear vertical poles inside a
rack cabinet by the rear brackets with keyboard, mouse, monitor
connectors facing out, as figure 6.
Figure 6: Slave KVM switch and rear bracket attachment

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The connectors (keyboard, mouse and monitor) at theLocalport on the
rearoftheKVMmodulearenotapplicablewhenthemodule isconnected
to the drawer by the C-36 connector. When its C-36 connector is not
connected to the drawer, the KVM module acts as a rear-mount
stand-alone KVM switch.
Initial Power-Up
Make sure all computers and the StreamLine KVM switches are
powered down during installation. You must power up the Master
StreamLine before turning on any other devices.
nFor single StreamLine KVM switch:
1) Apply a power adapter to theMaster.
2) Turn on computers.
nFor cascaded StreamLine KVM switches:
1) Apply a power adapter to theMaster.
2) Apply power adapters to allSlaves.
3) Turn on computers.
Note: You may hot plug additional powered-down computer or a slave
StreamLine KVM switch without turning any existing StreamLine or
computer off after initial power up.
------------------------------------------------ OperationOperation
Front Panel Push Buttons
A computer may be selected by pressing the front panel push button
directly, by issuing hot-key commands or by activating the OSD window.
The front panel indicator changes to reflect the computer port selected
(red). The indicator flashes red when it is in either Auto Scan or Manual
Scan mode.
nK/M RESET
K/M RESET solves most problems developed by keyboard, mouse,
device replacement or change of configuration. Press down both the
front-panel number 1and 2push buttons for 2seconds to re-configure
the whole system without turning either the StreamLine Switch or any
KVM Switch
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computer off.
nAUTO SCAN
StreamLine KVM switches provide an easy to use feature to start Auto
Scanning. You can press down both the front-panel number 7and 8
buttons for 2seconds to start Auto Scanning.
OSD (On-Screen-Display) Operation
Figure 7: OSD screen illustration
By hitting the left <CTRL> key twice within two seconds, you may see the
'Hotkey Menu' if it is enabled (an OSD option). Or, by hitting the left
<CTRL> key three times within two seconds, you will see a 'KVM MENU'
screen showing a list of the computers with corresponding port numbers,
names and status, see figure7.

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The port number of the currently selected computer is displayed in red,
same as the front indicator, atthe right corner of the OSDmenu.
The color of a device name is green if it has power and is ready for
operation, or the color is white as it has no power. OSD menu updates
the color when it is activated. Use the <UP> and <DOWN> arrow keys to
highlight a computer and the <ENTER> key to select it. Or, you may
press <ESCAPE> to exit OSD and remove the OSD menu from the
display; the status window returns to the display and indicates the
currently selected computer or operating status.
A triangle mark (4)to the right of a name indicates the port is cascaded
to aSlave;thenumberattheleftofthetrianglemarkshowsthenumberof
ports the Slave has, i.e. 84for an 8-port switch.<ENTER> key brings
you one level down and another screen pops up listing the names of the
computers on that Slave. The name of the Slave will be shown at the
upper right corner of the OSDmenu. It is useful to group computers and
still be able to see the group name.
An eye mark (N)to the right of a name indicates that computer is
selected to be monitored in Scan mode. In OSD, this mark can be
switched on or off by function key <F2>.
Press <ESCAPE>key to exit OSD and to return to the selected computer;
the computer name is also shown on the screen.
=Function key <F1>:To edit name entry of a computer or aSlave.
First, use the <UP> and <DOWN> arrow keys to highlight aport then
press <F1> followed by name entry. Valid characters are ‘A’~’Z’,
‘0’~’9’and the dash character. Lowercase letters are converted to
uppercase ones. Press <BACKSPACE> to delete a letter one at a
time. Non-volatile memory stores all name entries until you change,
even if the unit is powered down.
=Function key <F2>: To switch the eye mark (N)of a computer on
or off. First, use the <UP> and <DOWN> arrow keys to highlight it,
then press <F2> to switch its eye mark on or off. If Scan Type is
'Ready PC +N', only the power-on and eye mark selected
computers will be displayed sequentially in
Scan mode.
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=Function key <F3>: To lock a device (a computer or aSlave)from
unauthorized access, useSecurity. Security is effective for only one
device (a computer or aSlave). To lock adevice, use the <UP> and
<DOWN> arrow keys to highlight it, then press <F3>. Now, enter up
to 4 characters (‘A’~’Z’, ‘0’~’9, ‘-‘) followed by <ENTER> as new
password. A Security-enabled device is marked with a lock (Ï)
following its port number. To permanently disable the security
function from a locked device, highlight it, press <F3> thenenter the
password.
If you want to access the locked device temporarily, simply highlight
it and press <ENTER>, the OSD will ask you for the password. After
entering correct password, you are allowed to usethedevice. This
device is automatically re-locked once you switch to another one.
During Scan mode, OSD skips the security-enabled device. Note:
Only one device (a computer or a Slave) can be locked by this
function at a time.
If you forget the password, the only way to permanently
disable the security function is to remove all possible power
sources from the masterStreamLine. You need to turn off all
computers and unplug all power adapters, then restart
everything.
=Function key <F4>: More functions are available by hitting <F4>.
Anew screenpopsup displayingmore functionsasdescribedbelow.
Most of them are marked with a triangle (4)indicating there are
options to choose from. Using the <UP> and <DOWN> arrow keys,
select the functions and press <ENTER>. Available options will be
shown in the middle of the screen. Again, using the <UP> and
<DOWN> arrow keys to view options then press <ENTER> to select
it. You can press <ESCAPE> to exit at any time.
nAuto Scan
In this mode, the StreamLine automatically switches from
one power-on computer to the next sequentially in a fixed
interval. DuringAuto Scan mode, the OSD displays the
name ofthe selected computer. When Auto Scan
detects any keyboard or mouse activity, it suspends the
scanning till activity stops; it then resumes with the next
computer in sequence. To abort theAuto Scan mode, press
the left <CTRL> twice, or, press any front button. Scan Type
and Scan Rate set the scan pattern. Scan Type

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(<F4>:More\Scan Type) determines if scanned computers
must also be eye mark selected. Scan Rate
(<F4>:More\Scan Rate) sets the display interval when a
computer is selected beforeselecting the next one.
nManual Scan
Scan through power-on computers one by one by keyboard
control. can Type (<F4>:More\Scan Type) determines if
scanned computers must also be eye mark selected. Press
the up arrow key (á) to select the previous computer and the
down arrow key (â) to select the next computer. Press any
otherkey to abort the Manual Scan mode.
nAudio Stick
An optional multimedia module can be LINKed to the back of
each StreamLine KVM switch for selecting microphone and
stereospeakersignals. TherearetwooptionsforAudioStick:
ON and Off. When set to 'On', audio selection follows
computer selection. When set to 'Off', audio selection stops
following computer selection. It is useful if you want to listen
to aparticular computer's audio signal whileoperating other
computers. The non-volatile memory stores theAudio Stick
setting.
nScan Type
Ready PC +N: In Scan mode, scan through power-on and
eye mark selected computers.
Ready PC: In Scan mode, scan through power-on
computers. The non-volatile memory stores the Scan Type
setting.
nScan Rate
SetsthedurationofacomputerdisplayedinAutoScan mode.
The options are3 seconds, 8 seconds, 15 seconds and 30
seconds. The non-volatile memory stores the Scan Rate
setting.
nKeyboard Speed
StreamLine’s offer keyboard typematic settingsthat override
thesimilarsettingsinBIOSandinWindows. Availablespeed
options are Low, Middle, Fast andFaster as 10, 15, 20 and
30 characters/sec respectively.The non-volatile memory
stores the Keyboard Speed setting.
KVM Switch
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nHotkey Menu
When you hit the left <CTRL> key twice within two seconds,
the "Hotkey Menu" appears displaying a list of hot-key
commands if the option is On. The 'Hotkey Menu' can be
turned Off if you prefer not to see it when the left <CTRL>
key is hit twice. The non-volatile memory stores the Hotkey
Menu setting.
nCH Display
Auto Off: After you select a computer, the port number and
name of the computer will appear on the screen for 3
seconds then disappear automatically. Always On: The port
numberandname of a selected computer and/or OSD status
displayed on the screen all the time. The non-volatile
memory stores the CH Display setting.
nPosition
The position of the selected computer name and/or OSD
status displayed on screen during operation. The actual
display position shifts due to different VGA resolution, the
higher the resolution the higher the display position. The
non-volatile memory stores the Position setting.
UL as Upper Left, URas Upper Right,
LL as Lower Left, LR as Lower Right.
MI asMiddle.
=ESC: To exit the OSD, press the <ESCAPE> key.

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Hot-key commands
Hot-key command is a short keyboard sequence to select a computer, to
activate computer scan, etc. StreamLine interprets keystrokes for
hot-keys all the time. A hot-key sequence starts with two left <CTRL>
keystrokes followed by one or two more keystrokes. A built-in buzzer
generatesahigh-pitchbeepforcorrecthot-keycommand;otherwise,one
low-pitch beep for error and the bad key sequence will not be forwarded
to the selected computer.
The short form hot-key menu can be turned on as an OSD function(<F4>:
more\Hotkey Menu) every time the left <CTRL> key is pressed twice.
L-CTRL: is the <CTRL> key located at the left side of the
keyboard.
1~8/A~H: are the number keys '1' ~ '8' at the upper row of the
keyboard and character keys 'A' ~ 'H' case insensitive.
Do not use the keypad at the right of the keyboard.
gTo select a computer by hot-key command, you must know its port
number, which is determined by the StreamLine KVM switch
connection. For a computer connected to aMaster, its port is
represented by the PC port label (1~8 or A~H). For a computer
connected to a Slave, two characters represent its port. The first
character is the port number of the Master unit (1~8) and the second
one is the port number of the Slave (1~8 or A~H). Please note that
only Master's 'PC 1' ~'PC 8' ports can be connected to aSlave.
Left Ctrl+ left Ctrl+ 7
Selects a computer connected to port 7 of theMaster.
Left Ctrl+ left Ctrl+ 6 +C
Selects a computer connected to port C of aSlave connected to port 6
of theMaster.
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gTo start Auto Scan, automatically scan power-on computers one by
one at a fixed interval:
Left Ctrl+ left Ctrl+ F 1
When Auto Scan detects any keyboard or mouse activity, it suspends
the scanning till activity stops; it then resumeswith the next computer in
sequence. The length of the Auto Scan interval (Scan Rate) is
adjustable, see below. To abort theAuto Scan mode, press the left Ctrl
key twice.
Note:Scan Typedetermineswhetheraneye-marked computer is to be
displayed during Auto Scan.
gManual Scan enables you to manually switch back and forth between
power-on computers.
Left Ctrl+ left Ctrl+ F2
Press ↑or ↓to select the previous or the next computer in sequence.
And, press any other key to abort theManual Scan.
Note:Scan Typedetermineswhetheraneye-marked computer is to be
displayed duringAuto Scan.
gTo adjust Scan Rate which sets the duration before switching to the
next computer in Auto Scan:
Left Ctrl+ left Ctrl+ F3
TheStreamLinesendsonetofourbeepsindicatingscan intervalof3,8,
15 and30 seconds respectively.
gTo adjust keyboard typematic rate (characters/sec), this setting
over-rides that of BIOS and any operating system:
Left Ctrl+ left Ctrl+ F4
TheStreamLinegenerates1to4beepscorresponding to10,15,20 and
30 characters/sec respectively.

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gAudio Stick
An optional multimedia module can be LINKed to the back of each
StreamLine for selecting microphone and stereo speaker signals.
There are two options for Audio Stick:ON and Off. When set to 'On',
audio selection follows computer selection. When set to 'Off', audio
selection stops following computer selection. It is useful if you want to
listen to aparticular computer's audio signal while operating other
computers.
Left Ctrl+ left Ctrl+ F5
The StreamLine generates 1 or 2 beeps corresponding to On and Off
respectively.
---------------------------------------- Cascade ConfigurationCascade Configuration
Connection
Before connecting a device (a computer or a Slave KVM switch)to the
MasterStreamLineKVMswitchunderpower,youmust turnoff thedevice.
The Master must have equal or more 'PC x' ports than that of the Slave,
i.e., if SL-18 is the master, SL-18 can be a Slave, but not the SL-216.
The ports labeled "PC 1"~”PC 8”can be connected to either a computer
or aSlave'sCONSOLEport, asshownin figure8. Theports “PC A"~”PC
H”can only be connected to a computer.
Figure 8: Slave console connection
The maximum number of computers controlled by a master/slave
configuration with all 8-port units is 64 -- with 8 Slaves and each Slave
connects to 8 computers, see figure9.
KVM Switch
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Figure 9: Cascaded 8-port StreamLine KVM switches
For OSD menu:
After connection completes, you should re-activate
the OSD menu to check if theMaster recognizes the
Slaves. Atriangle mark (4)isplaced to the right of
the channel nameindicating the port is connected to
a Slave not a computer. A number to the left of the
triangle mark indicates the Slave model, i.e. 84for
an 8-port switch.

KVM Switch
17
Change Configuration while Running
A device (a computer or a KVM switch) at any 'PCx' port can be changed
at any time after initial power-up. If you change any one of the “PC 1” to
“PC 8” portsconnection from a computer to a Slave or vice versa, or
replace the devices of a port; the OSD will update this change the next
time it is activated.
Note:Any new device must be turned off before it is connected to the
Master.
KVM Switch
18
------------------------------------------------ AppendicesAppendices
Specifications:
Specifications SL-18 SL-218 SL-216
User port number 122
Computer port number 8816
Cascade control PC number Up to 64* Up to 64* Up to 136*
On-screen display (OSD) Yes
Front panel button control
8, available when connected to a KVM
drawer
Hot plug-and-play Yes
Hot-key control Yes
Rack-mounted Yes, 19”industry-standard
Automatic scan interval 3, 8, 15, 30 seconds
Programmable scan pattern Yes
30M (100ft) at CONSOLECable length (Max)
30M (100ft) at PC ports
VGA bandwidth 1920 x 1440, DDC2B
KVM drawer connector C-36
keyboard
Computer mouse connector
monitor
PS/2
PS/2, serial (with adapters for 2 ports)
HDB-15 male
keyboard
Console mouse connector
monitor
PS/2
PS/2
HDB-15 female
H x W x D (mm)
(in.)
44x483x560
1.7x19x22
88x483x560
3.5x19x22
Rear-mount brackets 1U-height, included
size 1U 2U
Power supply (min) 12V DC

KVM Switch
19
Troubleshooting:
Ensure that all cables are well seated. Check that keyboard/mouse
cables are not swapped. Label and bundle the cables for each computer
to avoid confusion when connected to theStreamLine.
Symptom Possible causes Recommended solutions
Nothing works Bad connection at the
C-36 connectors
Push the assembled drawer and
the KVM module box firmly
together leaving on
ly 8mm (5/16
inch) space in between. Be sure
they are secured by two screws.
VGA monitor
works fine but
keyboard and
touch pad does
not work.
Another keyboard or
mouse is connected to
the rear side of the KVM
module box (marked with
Local) when the C-
36
connector is connected
to the KVM drawer.
Connection inside the
KVM drawer becomes
loose due to vibration.
If the C-
36 connector on the KVM
module box connects to a KVM
drawer, its Local
console should
not connect to any keyboard or
mouse.
Verifyift
heKVM drawer isbad by
disconnecting it from the KVM
module box (the C-
36 connector
is not connected). Connect a
keyboard, mouse and monitor to
the Local
port on the KVM
module box and another
computer to any of the PC
ports
and use the KVM module box as
a stand-alone KVM switch.
Some front
panel buttons
do not work
The buttons at the left side
of the front buttons (the
KVM Switch section) is
only effective if a KVM
switch box is
directly
connected to the KVM
drawer by the C-
36
connector.
Use a standard
KVM switch box
No OSD screen
No power to the
StreamLine
Loose monitor connection
Monitor not multi-sync
Establish power by turning on
computers, wait, press left CTRL
keys several times.
Reconnect monitor
Use multi-sync monitor
Keyboard error
on boot Loose keyboard
connection Make sure keyboard cables are
Well seated
Master/slave
does not work Improper installation
procedures
Make sure slave’s CONSOLE is
connected to Master’s
PC 1~ PC
8 port
Press and hold the 1and 2
push
buttons to initiate K/M reset
KVM Switch
20
Remove any possible power
supply to the slave (unplug all
cables), before connecting it to
the Master
Keyboard
strokes shifted The computer was in
shifted state when last
switched
Press both SHIFT keys
Theéé and
êê
keys do not
work in
Manual
Scan
All
PCs are off or only one
PC is turned on. Scan
mode works for power-
on
computers only
Scan type
is eye mark
selected but no PC is eye
mark selected in OSD.
Turn computers on.
Press any other key to abort
Manual Scan mode.
Set proper Scan type in OSD and
determine which PCs are eye
mark selected, do it in OSD.
Auto Scan
does
not switch PC
and the
StreamLine
beeps from time
to time and red
indicator
flashes
All PCs are off or only one
PC is turned on. Scan
mode works for power-
on
computers only
Scan type
is eye mark
selected but no power-
up
PC is eye mark selected in
OSD.
Turn on computers
Set proper Scan Type
in OSD
and determine which PCs are
eye mark selected, do it in OSD.
Press left CTRL
key twice to
abort Auto Scan mode.
Press any front button t
o select a
PC, and Auto Scan stops
Double OSD
images at
cascade
configuration
Improper slave connection
procedure.
Press push buttons 1 and 2 down
for 2 seconds to activate K/M
RESET
Remove any possible power
supply to the Slave
(unplug all
cables), befo
re connecting it to
the Master
OSD menu is
not at the
proper position
OSD menu has fixed
resolution and its size
varies due to computer
VGA resolution changes.
Use <F4>:More\
Position to select
UL or UR. OSD menu may
appear near the middle of the
screen w
hen LL or LR is
selected.
Computer can
not use serial
mouse
Loose mouse adapter
Incorrect mouse adapter
Incorrect PC
port
connection
Secure the mouse adapter to
computer’s COM port
Use only the mouse adapter
comes with the unit
The mouse conversion
is only
effective at PC ports 7 and 8.
Can not select a
computer
connected to a
slave
Improper Master unit
connection
Improper slave unit
connection
Too many levels of slaves
Only Master
ports PC1~PC8 can
be connected to slaves.
Connect slave CONSOLE
port to
PC1~PC8 ports of the Master
Only one level of slave units is
allowed. Pop up OSD again to

KVM Switch
21
check if Master
recognizes the
slave connection. Look for
triangle mark and the number
before it.
The
StreamLine
fails to function
occasionally.
Computers
do not supply
enough power.
Make sure a power adapter with
minimum of 9V 500mA output
rating is firmly connected to the
power jack.
KVM Switch
22
Limited Warranty
IN NO EVENT SHALL ConnectPRO’s LIABILITY FOR DIRECT OR INDIRECT,
SPECIAL, INCIDENTIAL OR CONSEQUENTIAL DAMAGES, LOSS OF PROFIT, LOSS
OF BUSINESS, OR FINANCIAL LOSS WHICH MAY BE CAUSED BY THE USE OF
THE PRODUCT EXCEEDS THE PRICE PAID FOR THE PDOCUDT.
ConnectPROmakes no warranty or representation, expressed or implied with
respect to the contents or use of this documentation, and especially disclaims its
quality, performance, merchantability, or fitness for any particular purpose.
ConnectPROalso reserves the right to revise or update the product or
documentation without obligation to notify any user of such revisions or updates.
All the brand names and registered trademarks are the property of their respective
owners.
20525 Paseo Del Prado
Walnut, CA 91789
(909) 444-9288
www.connectpro.com
PP5-SK-008
Printed in Taiwan
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