Connect Pro Master-IT PRO PR-116 User manual

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All brand names and registered trademarks are the property of their respective owners.

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Table of Contents
CHAPTER 1 – INTRODUCTION
Overview 1
Features 1
Configurations 2
CHAPTER 2 – INSTALLATION
Installation Overview 3
Components 4
Single Master Configuration 5
Cascade Configuration (Master/Slave)6
Dual Console Configuration 7
External Power Supply 7
Multi-Media Module (optional) 7
Rack-Mount Kit (optional) 8
CHAPTER 3 – OPERATION
Front Panel Buttons & LEDs 9
Reset 8
Port Selection 9
Buzzers & Beeps 9

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Table of Contents – cont.
CHAPTER 3 – OPERATION (CONT.)
Hot-Key Commands 9
To Select a Port 9
To Initiate or Deactivate Auto-Scan 10
To Initiate Manual Scan 10
To Adjust the Scan Rate Interval 10
To Adjust the Keyboard Typematic Rate 11
To initiate Audio-Stick 11
On-Screen-Display (OSD) 12
To Label a Port (F1) 12
To Select Ports for Auto-Scan (F2) 14
To Lock / Unlock a Port with a Password (F3) 14
CHAPTER 4 – APPENDIX
Part Descriptions 15
Troubleshooting 16~18
Specifications 19

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1INTRODUCTION
Overview
ConnectPROis proud to announce theMaster-IT PRO professional
line of KVM switches. With the use of one keyboard, one monitor, and
one mouse, multiple computer systems can be accessed and controlled.
Designed for both industrial and office use, the Master-IT PRO functions
independently of the operating system and does not require any
additional interface cards or software. Installation is simply a matter of
connecting cables. Front panel buttons, hot-key commands, and On-
Screen-Display features provide easy operation and computer selection.
The Master-IT PRO is available in 2, 4, 8, & 16 port models, as well as
Dual-Console configurations providing connectivity for over 128 systems
from a single console. All models support both PS/2 and AT/Serial mice
and keyboards and are easily installed in standard 19” server racks with
the exception of the PR-12, which is not rack mountable.
The On-Screen-Display (OSD) is an optional facility and is available on
all models with four or more ports. The OSD includes features for
automatic scanning of select systems, secure port authentication, visual
port identification, and cascade systems monitoring.
Firmware upgrades are standard, and for those special projects, the
Master-IT PROcan be configured with specially designed firmware to
accommodate the most unique industrial applications.
The Master-IT PRO is the best cost-effective and space saving solution
for industrial and office applications.
Features
•Manage over 128 systems with one or two consoles.
•All hot-swappable ports.
•System selection by front panel buttons, or hotkey commands.
•Supports 1920 x 1440 video resolution.
•Supports 200 MHz bandwidth.
•Auto-Scan facility.
•19" rack-mountable (except PR-12).
•Two-Tier cascadable.
•Buzzer sound for switching confirmation.
•Supports PS/2 & AT/Serial mice & keyboards.
•Individual port buttons and LEDs.
•Project specific firmware available.

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Configurations
The Master-IT PRO can be set up as a Single Master or cascaded in a
Master/Slave configuration.
A single master involves only one Master-IT PRO KVM switch, and has
the keyboard, monitor and mouse directly connected to its’ console ports.
A cascaded configuration involves “daisy-chaining” a slave Master-IT
PRO KVM switch to the master unit. The KVM switch which has the
keyboard, monitor and mouse directly connected to it is considered the
master. All others are considered as slaves. The master must have an
equal number or more PC ports than the slave. Do not attempt to
configure a slave with more PC ports than the master.
In a cascaded configuration, the PC ports of the master are used to
“daisy-chain” to the console ports of the slave. Only PC ports 1 through 8
can be used to “daisy-chain” to the console ports of the slave.

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2INSTALLATION
Installation Overview
Installation is simply a matter of connecting cables to their appropriate
ports on each Master-IT PRO and each computer.
Prior to beginning the installation procedures, verify that all Master-IT
PRO KVM switches are powered OFF.
Once the configuration is completed, add consoles, cables and
computers in the following order:
1. If necessary, install the optional rack-mount kit to each Master-IT
PRO KVM switch and mount it in the rack. Then mount the cable
support bar to the back of the rack.
2. Connect the 9V DC 500mA power adapter to each Master-IT PRO
KVM switch.
3. Connect the keyboard, monitor, and mouse directly to the console
ports of the master.
4. Connect one end of each Premium 3-in-1 cable to an available PC
port on each Master-IT PRO KVM switch.
5. Connect the other end of each Premium 3-in-1 cable to each
computer. Then power ON each computer. Computers that are
already powered ON can be connected at any time.
Components
Bellow is a list of components that make up a complete Master-IT PRO
configuration.
•Master-IT PRO KVM switch.
•ConnectPROPremium 3-in-1 KVM Cables.
•A power adapter with a rating of 9V DC 500mA and polarity of
positive-on-center.
•Master-IT PRO Rack-Mount Kit. (optional)
•Master-IT Multi-Media module. (optional)

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Single Master Configuration
A Single Master configuration involves only one Master-IT PRO
KVM switch into which the PS/2 keyboard, monitor and PS/2
mouse are directly connected as well as the computers.
Connecting a PS/2 keyboard, a PS/2 mouse and a monitor directly
to the designated CONSOLE ports of any Master-IT PROmodel
will automatically configure that KVM switch as the master. (There
are two sets of console ports on the PR-28 for two sets of PS/2
keyboards, mice and monitors).
Once the console ports are occupied, connect multiple sets of
premium 3-in-1 cables (Part #: PS-1P) to the computer ports of
the Master-IT PRO to complete a Single Master configuration. See
figure 1.
Figure 1. Single Console Connection

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Cascade Configuration (Master/Slave)
A cascade configuration consists of one master unit and one or
more slaveunits. The master unit has the PS/2 keyboard, PS/2
mouse and VGA monitor directly connected to its’ console ports,
from which the operator will access any computer. Additional
levels of one or more Master-IT PRO switches can be connected
to PC Ports 1~8 of a MASTER or SLAVE unit to expand the
number of computers that can be accessed and controlled,
thereby creating a cascade configuration.
The Master-IT PRO will automatically configure itself to be either a
master or a slave. All models can be mixed in a cascade
configuration. A master must have an equal number or more PC
ports than the slaves. Do not attempt to configure a slave with
more ports that the master. See figure 2.
Figure 2. Cascade Configuration

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Dual-Console Configuration
The advanced Dual-Console Master-IT PRO, has the same functionality
and features as the single console version. However, it also enables
individual access and control from either of two separate consoles at
different locations. Currently available in an 8-port configuration,
ConnectPROcan specially manufacture the Dual-Console version in 2,
4 & 16 ports to accommodate your project requirements.
The Dual-Console Master-IT PRO is the IT Managers’ solution for
Bi-locational command and control.
External Power Supply
In the event that additional power is required, a 9V DC 500mA power
adapter is supplied with a polarity of positive-on-center.
In a Single Masterconfiguration, an external power supply may not be
required unless power starvation is evident.
In a cascade configuration, the power adapter should be connected to
the master and each slave to facilitate the On-Screen-Display (OSD)
functions.
Multi-Media Module (optional)
The Master-IT Multi-Media Module, MAV-108, can be connected to any 4
through 8 port Master-IT PRO KVM switch, through it’s Mini-DIN-8 link
port. It allows the operator to simultaneously perform audio tasks from
either the currently selected computer or from a computer that is on a
different port entirely. The MAV-108 is a true multi-tasking facility.
(Figure 4.)

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Rack-Mount Kit (optional)
An optional Rack-Mount Kit is available for Master-IT PRO models with 4
through 16 ports. It fits perfectly in standard 19” server racks. The kit
includes side mount brackets, and a cable support bar, which mounts on
the back of the rack enclosure. (Figure 5.)
Figure 3. Rack-Mount Kit Side Brackets
Figure 4. Rear Cable Support Bar.
Master- IT PRO
PR-18

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3OPERATION
Front Panel Buttons
Each Master-IT PROmodel has front panel buttons, which can be used
to initiate different functions manually. They can be used to select ports,
initiate the Auto-Scan function, and reset keyboard and mouse
connectivity.
To select a port to access a connected computer, simply press the
corresponding front panel button once.
Figure 5. Front Panel Button & LED
To initiate keyboard and mouse reset, simultaneously press and release
the #1 & #2 front panel buttons for 5 seconds.
Each model with more than two ports will have its’ own pair of front panel
buttons designated for activating Auto-Scan manually. Simultaneously
pressing and releasing these two buttons will initiate the auto-scan
function. To deactivate auto-scan, press and release the left CTRL
keyboard key twice or press the reset button combination.
Front Panel LED Indicators
The LED indicators above the front panel buttons illuminate green and
red to verify that there is a powered on computer occupying that port,
and to show that a particular port has been activated.
Green indicates that a port is occupied with a powered ON computer.
Red indicates that port has been activated.

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Buzzers and Beeps
Whenever a command or event is initiated, either a buzzer or beep will
sound to indicate a successful or failed command.
A built-in buzzer generates ahigh-pitch beep for correct hot-key
command; otherwise, one low-pitch beep for error
Hot-Key Commands
TO SELECT A PORT:
In a single master configuration, press and release the left CTRL key
twice, followed by the keys that represent the number of the port that
has the computer.
For example, to select a computer that is connected to port 5, press
and release the left CTRL key twice, then press the #5 key once.
CTRL , CTRL , 5
In a cascade configuration (master/slave), press and release the left
CTRL key twice, followed by the number key that represents theport
on the master that is being used to daisy-chain, then press the
number key that represent the port on the slave that the computer is
connected to.
For example, to select a computer that is connected to port # 8 of a
slave, when port # 1 of the master is used to daisy-chain, press and
release the leftCTRL key twice, then press and release the #1 key,
then press and release the #8 key.
CTRL , CTRL , 1, 8

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TO INITIATE OR DEACTIVATE AUTO-SCAN:
Press and release the left CTRL key twice, followed by the F1 key
once.
CTRL , CTRL , F1
To deactivate the Auto Scan feature, press and releasethe left CTRL
key twice.
When Auto Scan detects any keyboard or mouse activity, it suspends
the scanning until activity stops; it then resumes with the next
computer in sequence. The length of the Auto Scan interval (Scan
Rate) is adjustable. Locked devices will be skipped during the scan.
The Auto Scan facility automatically displays either all computers that
are powered ON or individually selected computers chosen by the
operator, one-by-one at a fixed interval.
TO INITIATE MANUAL SCAN:
Press and release the left CTRL key twice, followed by the F2 key
once.
CTRL , CTRL , F2
Manual Scan enables manual back and forth switching between
computers that are powered ON. Locked devices cannot be scanned.
Press ↑↑ (up) arrow key or ↓↓ (down) arrow key to select the previous
or the next computer in sequence. To deactivate Manual Scan, press
any other key.
TO ADJUST THE SCAN RATE INTERVAL:
To adjust the Scan Rateinterval, press and release the left CTRL key
twice, followed by the F3 key once.
CTRL , CTRL , F3
Entering this key sequence sets the time duration between switching
to the next computer.
One to four beeps will sound to indicate a scan rate interval of 3, 8, 15
and 30 seconds respectively.

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TO ADJUST THE KEYBOARD TYPEMATIC RATE:
To adjust keyboard typematic rate (characters/sec), press and
release the leftCTRL key twice, followed by the F4 key once.
CTRL , CTRL , F4
Each time this key sequence is entered,1 to 4 beeps will sound
corresponding to 10, 15, 20 and 30 characters/sec respectively.
This typematic setting will override the typematic settings of the
computers’ BIOS and the operating system.
TO INITATE AUDIO-STICK:
To initiate or deactivate the Audio-Stick feature, press and release the
left CTRL key twice, followed by the F5 key once.
CTRL , CTRL , F5
Each time this hot-key sequence in entered, an ON or OFF state is
initiated and 1 or 2 beeps will sound corresponding to ON or OFF
respectively. This hot-key sequence facilitates the optional MAV-108
multi-media module which would be LINKed to a designated
MASTER unit of a Master-IT PRO configuration.
When set toON, audio selection follows computer selection. When
set to OFF, audio selection stops following computer selection. This
allows the operator to listen to aparticular computer's audio signals
while operating other computers.

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On-Screen-Display (OSD)
TO INITIATE OSD:
Press and release the left CTRL key twice to view the hot-key menu.
Press and release the left CTRL key three times to view the KVM
MENU.
The Hot-Key Menu shows instructions for the various OSD functions.
Use this as a guide to become familiar with its’ functions.
The KVM Menu shows a list of the computers withcorresponding
channel addresses, names and status information.
TO EXIT OSD:
Press and release the ESC key once.
TO LABEL A PORT:
To edit a name entry of a computer or a Master-IT PRO slave unit.
Use the ↑↑ (up)and ↓↓ (down)arrow keys to highlight a channel, then
press the F1 keyfollowed byan 8 character name entry. Valid
characters are A~Z,and 0~9 and the dash character. Lowercase
letters areautomatically converted to capitals. Press the
BACKSPACE key to make changes. All name entries are retained
until changed by the operator, even if the unit is completely powered
OFF or in storage.

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Figure 6. On-Screen-Display
TO SELECT A COMPUTER FROM WITHIN THE OSD:
Use the ↑↑ (up), ↓↓ (down), and →→ (right) arrow keys on the keyboard,
to choose the computer, then press the ENTERkey to finalize the
selection.
TRIANGLE MARK (4):
A triangle mark (4)to the right of a name indicates the port is
cascaded to a Slave; the number at the left of the triangle mark
shows the number of ports the Slave has, i.e. 84for PR-18. Pressing
the ENTERkey brings you one level down and another screen pops
up listing the names of the computers on that Slave. The name of the
Slave will be shown at the upper right corner of the OSD menu. It is
useful when grouping computers and still be able to see the group
name.

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EYE MARK (NN ):
An eye mark(N)to the right of a name indicates this computer is
selected to be monitored while in Scan mode. In OSD, this mark can
be switched on or off bypressing and releasing the F2 key once.
TO LOCK A DEVICE WITH A PASSWORD:
1. Scroll to the desired port where the device is connected, then
press and release the F3 key once. Only one device can be
locked at a time, either a computer or a Master-IT PRO KVM
switch that has been configured as a slave.
2. Type in up to four characters for the password, then press and
release the ENTER key once to complete the lock. A lock mark
(Ï) will indicate that port is secure.
There are two ways to access a locked device:
a. Permanently unlock a device from within OSD by pressing and
releasing the F3 key once, then enter the password.
b. Temporarily unlock a device for access by selecting a locked
port and typing in the password when prompted. The device
will then automatically return to the LOCKEDstatus when any
other port is selected.
NOTE:
If the password is forgotten or lost, the only way to regain access
is to permanently disable the security function by removing all
possible power sources from the Master-IT PRO unit that has
been configured as the MASTER unit. All computers and slave
units as well as the 9V power adapter must be removed from the
master unit.

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4APPENDIX
Part Descriptions
Master-IT PRO Models:
Model # PR-12 PR-14 PR-18 PR-116 PR-28 PR-216
# of
Console
Ports 1 1 1 1 2 2
# of PC
Ports 2 4 8 16 816
Max.# of
Computers
Controllable 416 64 128 128 128
Max. # of
Cascade
Levels 2 2 2 2 2 2
ConnectPROPremium 3-in-1 Cable Models:
Part # PS-06P PS-10P PS-15P PS-25P PS-50P PS-100P
Length 6 ft. 10 ft. 15 ft. 25 ft. 50 ft. 100 ft.
PS/2 (m/m) PS/2 (m/m) PS/2 (m/m) PS/2 (m/m) PS/2 (m/m) PS/2 (m/m)
Connectors DB-9 (m/f) DB-9 (m/f) DB-9 (m/f) DB-9 (m/f) DB-9 (m/f) DB-9 (m/f)
m/m = male to male connectors m/f = male to female connectors
Master-IT PRO Rack-Mount Kit Models:
Master-IT PRO PR-12 PR-14 PR-18 PR-116 PR-28 PR-216
Rack-Mount
Kit Part # n/a RX-1 RX-2 RX-3 RX-2 RX-3
n/a = not available
Master-IT PRO Power Adapter:
Part # AD-0950
Rating 9Volt DC 500mA
Polarity Positive on Center
Master-IT Multi-Media Module:
Part # MAV-108
# of Ports 8
Type of Ports Microphone
& Speaker

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Troubleshooting
If at any time the Master-IT PRO behaves abnormally, Consult the
following table for possible solutions. As always, first verify that all cables
are connected correctly and securely, and that all power adapters
necessary are connected and functioning.
If a solution cannot be found in the table, send an email message to:
[email protected]. Be sure to clearly explain the symptoms and
provide the following information:
1. The serial number and model number of the Master-IT PRO unit.
2. Types of operating systems being used.
3. Types of computers being connected: PS/2 or AT/Serial.
4. Brands and models of mouse and keyboard being used.
5. Type of configuration: Single Master or Cascade (master/slave).
6. Name of the person or business that purchased the Master-IT PRO.
7. Contact information of the user who is experiencing the difficulties.
SYMPTOMS CAUSES SOLUTIONS
No OSD screen.
•No power.
•Loose monitor connection.
•Monitor is not a multi-
synchronous type.
•After rebooting the
computers, press and
release the left CTRL key
twice
•Reconnect the monitor.
•Use a multi-sync monitor.
Keyboard error on
boot. •Loose keyboard
connection. •Reconnect the keyboard cable, then reboot.
Cannot access
computers in a
cascade
configuration.
•Aslave unit has more
ports than the master.
•Aslave unit has been
daisy-chained to a port
other than ports1~8 of the
master.
•Power was installed to a
slavebeforetheslavewas
daisy chained to the
master.
•Remove the slave that
has more ports than the
master and reconnect it
as the master.
•Use only ports 1~8 of the
master for daisy-chaining.
•Remove all power
sources and 3-in-1 cables
from the slave, then
reinstall the 3-in-1 cables
first, and the power
adapter last.
•Press and release the
front panel reset buttons.
Keyboard strokes
remain in a shifted
state.
•The computer was in
shiftedstatewhenwaslast
switched.
•Press both SHIFT keys
for 5 seconds.
•Remove and reinstall all
power adapters and 3-in-1
cables. First reinstall the
3-in-1 cables, then the
power adapters.

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Troubleshooting - Cont.
SYMPTOMS CAUSES SOLUTIONS
The ↑↑ and ↓↓ keys do
not work in Manual
Scan mode.
•Either all computers are
powered OFF or only one
computer is powered ON.
•Scan type is eye mark
selected but no portsare
eye mark selected in OSD.
•Power ON more than one
computer.
•Press the ESCAPE key to
deactivate Manual Scan
mode, then reconfigure
eye marked ports.
Auto Scan does not
switch and it beeps
every few seconds,
also the red indicator
flashes continuously.
•Either all computers are
powered OFF or only one
computer is powered ON.
•Scan type is eye mark
selected but no portsare
eye mark selected in OSD.
•Power ON more than one
computer.
•Press the left CONTROL
key twice or press any
front panel button to
deactivate Auto Scan
mode, then reinitiate Auto
Scan mode.
•In OSD, reconfigure eye
marked ports, then set the
Scan Type for eye
markedports.
A double OSD image
shows on cascade
configurations.
•Aslave unit has more
ports than the master.
•Aslave unit has been
daisy-chained to a port
other than ports1~8 of the
master.
•Power was installed to a
slavebeforetheslavewas
daisy chained to the
master.
•Remove the slave that
has more ports than the
master and reconnect it
as the master.
•Use only ports 1~8 of the
master for daisy-chaining.
•Remove all power
sources and 3-in-1 cables
from the slave, then
reinstall the 3-in-1 cables
first, and the power
adapter last.
•Press and release the
front panel reset buttons.
The port lable OSD is
not located in the
selected position as it
should be.
•The size and position of
the OSD will change if its’
fixed resolution is different
than the actual VGA
resolution.
•Use the the F4 function in
OSD to reposition the port
label OSD.
Serial Mouse is not
detected.
•The serial mouse adapter
is not securely fastened.
•The manufactuers of the
serial mouse adapter and
the mouse are different.
Different manufactuers
pin-out assignments often
cause conflicts.
•The serial mouse adapter
should only be connected
to a serial port on the
computer.
•Verify that the serial
mouse adapter is securely
fastened to a serial port
on the computer.
•Use only a serial mouse
adapter that was
manufactured by the
same company as the
mouse.