Connected IO ER2500T CAT1 Series User manual

CIO Router: ER2500T-XX-CAT1 User Manual
Revision: 4.0
Connected IO Inc., C ONF I D E NT I A L
CIO Router: ER2500T-XX-CAT1
User Manual
Rev: V4.0
28th Jan., 2019

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CIO Router: ER2500T-XX-CAT1 User Manual
Revision: 4.0
Revision History:
Date
Rev No.
Description
By
03-28-2018
V1.0
Initial draft
CIO
03-29-2018
V2.0
Removed Section 7.4
CIO
03-29-2018
V3.0
Added “Professional Install” sections 7.4.1 & 7.4.2
CIO
01-28-2019
V4.0
Replace Emu with CIO
CIO

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Table of Contents
1. INTRODUCTION 5
2. Hardware Configuration 5
2.1. Product Interfaces 5
2.2. Radio Configurations 7
3. System Configuration 7
3.1. Initial IP Setup 7
3.2. Setup New IP 9
3.3. Connecting to the WiFi 12
4. System Maintenance 13
4.1. Backup the Configuration 14
4.2. Restore the Configuration 14
4.3. Reset to Factory Default under Web GUI 15
4.4. Firmware Upgrade 16
5. Modem 17
5.1. AT Command 18
5.2. APN Change 18
6. LOGS 19
6.1. System LOG 19
6.2. Kernel LOG 19
7. Antenna 20
7.1. Detachable Antennas 20
7.2. Detachable Antenna Guidelines 20
7.3. Antenna –Installation Guidelines 20
7.4. Professional Antenna Installation 21
7.4.1. Professional Installation Instructions 21

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7.4.2. Instructions d’installation Professionnelle 21
8. Environmental 22
8.1. Operating Environment 22
8.2. Physical Parameters 22
9. Approvals and Certifications 22
9.1. Manufacturing 22
9.2. North American Certifications 22
9.2.1. ER2500T-NA-CAT1 & ER2500T-VZ-CAT1 22
9.2.2. ER2500T-NA-CAT1 22
9.2.3. ER2500T-VZ-CAT1 23
9.3. FCC General Warning 23
9.4. Industry Canada (IC) Notices 24

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1. Introduction
Connected IO’s ER2500T-XX-CAT1 Router (“The Router)”is a 4G router offering CAT1 connectivity for
M2M applications. The Router includes a 4G modem with an embedded host processor based on the
Mediatek MT7620A SoC which also supports 802.11 b/g/n WiFi functionality. The 4G connectivity is
made by an operator certified LTE module.
This document provides instructions, and basic operational guidelines, to aid a Systems Administrator
with the deployment of this product.
2. Hardware Configuration
2.1. Product Interfaces
Number
Item
Description
1
DC Power Input
12VDC @ 2.0A Input. Center conductor is Positive
2
Reset Button
Push & Release to reset the device
Push & Hold for 5-seconds then release installs factory preset
3
SIM Access
2FF Mini-SIM format
Slide the door open to access the SIM holder.
Push SIM into the holder to engage, push a second time to eject the
SIM
1
2
3
4
5

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Number
Item
Description
4
WAN Port
WAN Port for establishing links to leased telecommunication circuits
LED: Solid Green for Link, Flashing Green for Traffic
5
LAN Port
LAN Port for Wired Ethernet Clients
LED: Solid Green for Link, Flashing Green for Traffic
Number
Item
Description
6
WiFi Antenna
SMA connector for WiFi Antennas (NOT Reverse Polarized)
7
Cellular Antennas
SMA connector for both Primary and Diversity Antenna Ports
8
WiFi LED, Orange: Wifi is connected/Off: No WiFi
6
7
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Power LED, Yellow: Power is connected/Off: unit is off
Cellcular Connection Strenght Indicators, Green: Cellcular
Connection
The following table lists the signal strength range corresponding to
the number of LEDs lit:
5-LEDs On: > -61dBm
4-LEDs On: -63 dBm to -71 dBm
3-LEDs On: -73 dBm to -83 dBm
2-LEDs On: -85 dBm to -98 dBm
1-LED On: -97 dBm to -107 dBm
No-LEDs: < -109 dBm
2.2. Radio Configurations
Model Name
LTE Band (MHz)
3G (MHz)
WiFi
ER2500T-NA-CAT1
B2: 1900 PCS
B4: 1700/2100 AWS 1
B5: 850
B12: 700 ac
B13: 700 c
B2: 1900
B5: 850
Yes, 802.11 b/g/n
compliant
ER2500T-VZ-CAT1
B2: 1900 PCS
B4: 1700/2100 AWS 1
B13: 700 c
No Fallback
Yes, 802.11 b/g/n
compliant
3. System Configuration
3.1. Initial IP Setup
The Router Management GUI can be accessed through the Ethernet ports with the default IP address of
192.168.71.1.
To configure The Router, follow the following sequence:
•Connect the Ethernet cable between the computer and The Router LAN port
•Setup the desktop as a static IP in 192.168.71.x domain or DHCP client to get IP from The Router
•Open a browser and type http:// 192.199.71.1 to start the settings
On login page, you can just click the Login icon to enter the GUI as shown in Figure 1. Default password
is “password”, it is recommended that a new password be created under Web GUI
System->Administration page.

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Figure 1: Login Page
The Router overview is available after logging into the GUI, the overview page includes important
messages such as system status and memory information as shown in Figure 2.
Figure 2: Overview Page
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3.2. Setup New IP
Select Network->Interfaces as shown in
Figure 3.

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Figure 3: Network List
Select LAN and click “Edit”from Figure 4.
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Figure 4: Interface Overview
Enter the new IP address in the “IPv4 address” filed, and then click the “Change” icon in the bottom-
right corner in Figure 5.
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Figure 5: New IP Address for LAN
After the new IP setup, scroll down to the bottom of the page and press “Save & Apply” as shown in
Figure 6.
Figure 6: Save the New Setting
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3.3. Connecting to the WiFi
For computers using the Windows operating system (For instance: Windows 10), Click the network
internet access icon and if there are wireless networks in range, try to connect to a WiFi
“ConnectedIO_M2M”network without security key as shown in Figure 6.
Figure 8 : Network Internet Access
Open a browser and typing http://192.168.71.1 to login into the GUI again. Once the GUI is up the user
should see The Router overview with WiFi Connection information as shown in Figure 9, Wireless
Information.
Figure 9: Wireless Information
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4. System Maintenance
This chapter describes how to back-up the current The Router configuration to your computer, and how
to restore that same configuration later if needed. This can be done by selecting System > Backup/Flash
Firmware:
Figure 10: System List
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4.1. Backup the Configuration
Select Firmware in the GUI page then click the icon “Generate archive” to save this configuration to a file
in the folder you’ve specified.
Figure 11: Backup the Configuration
The file is in tar.gz format, CIO suggests that you rename it to a meaningful filename for easy recovery.
4.2. Restore the Configuration
Click the icon “Choose File”, select the backup file, and then click “Upload archive” in flash operations
page as shown Figure 7. Device will write the stored configuration back to flash then reboot the system.
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Figure 7: Restore the Configuration
4.3. Reset to Factory Default under Web GUI
Click the icon “Perform reset”, a warning window will pop-up saying, “Really reset all changes?” The
device will reset to factory default and reboot if “Yes” is chosen.
NOTE: It is important NOT to power off the device before the entire process is completed.
Figure 8: Reset to Default
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4.4. Firmware Upgrade
Select System from web GUI, and find “Backup/Flash Firmware” section. Click the icon “Choose File”
and select the new image that you want upgraded to the device, then click “Flash image”. After system
uploads the file, click “Proceed” on the confirmation page as shown in Figure 15.
The upgrade process may take longer than 10 minutes for flashing and rebooting. It is important NOT to
power off the device during the process. Administrators can PING the device after the upgrade process is
completed to ensure that the device is programmed and rebooted successfully.
Figure 9: Firmware Upgrade
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Figure 10: Firmware Upgrade
5. Modem
Select Network -> Modem as shown Figure 11.
Figure 11: Modem Page
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5.1. AT Command
You can use the AT command to check the LTE status. The AT command format is “AT+ Command”for
example: AT+CSQ. Enter the AT command and click “Send”.
AT command responses will be displayed in the message bar right below the command see Figure 12.
Figure 12: AT Command Example
5.2. APN Change
Typically, the APN is auto-configured or auto-detected. The APN Change command allows you to
change the local telecommunication company. Enter the APN name and click “Change” button as shown
in Figure 13.
Figure 13: APN Change
If you would like to check whether the APN setting is successful, pleases enter AT command
“AT+CGDCONT?” See Figure .
Figure 19: Check APN Function
ER2500T-VZ
ER2500T-VZ
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6. LOGS
6.1. System LOG
Select Status -> System Log
Figure 21: System Log
6.2. Kernel LOG
Select Status -> Kernel Log
Figure 14: Kernel Log
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ER2500T-VZ