•Model: ALM204
•Bluetooth®Speaker
•Sleep Trainer
•Sound Machine
•Night Light
•Up to 12 Hour Battery Life
•Rechargeable 2000mAh Battery
In The Box
•Baby Shark Clock
•User Manual
•Quick Start Guide
•Warranty Card
•USB Cable
Specifications / Need Help?
For customer support regarding your device, please submit a request by emailing
your inquiry, which you can refer to when contacting us further.
You may also reach a DP AV customer service representative by calling 1-833-909-2673. We
are available Monday - Friday, 9am - 5pm PST, except major holidays. DP AV strongly urges
customers to email their inquiry prior to calling, as this will enable us to better assist you.
Please make sure to note the model number and a description of your inquiry.
Thank you for purchasing a Pinkfong Baby Shark product.
Limited Warranty
DP AV (the "Company") warrants this new product purchased and contained in this
package (the "Product") against defects in material or workmanship for 90 Days (Parts &
Labor) and 1 Year (Limited). In order for the Company to honor this limited warranty, you
must present a valid proof of purchase (i.e. a receipt) of this Product. IMPORTANT NOTE:
The customer is encouraged to carefully inspect the Product upon receipt after
purchase – especially prior to any assembly, disassembly, mounting, installation or
utilizing a third-party product of any kind, such as a decorative or protective cover or
case.
This warranty is void if the Company deems, in its discretion, that the Product may have
been damaged when the packaging was opened, through modification, improper
transport, improper storage, improper use, improper assembly or disassembly,
exposure to adverse elements, mounting or other installation, end user negligence,
water damage or tampering of the barcode of the Product. This warranty does not
apply: (a) to cosmetic damage, including but not limited to screen damage, a cracked
display, scratches, dents and broken ports; (b) to damage caused by accident, abuse,
misuse, fire, water vapor exposure, excessive exposure to humidity, water or other
liquid contact, earthquake or other external cause; (c) to defects caused by normal wear
and tear or otherwise due to the normal aging of the product; (d) if any serial number
has been removed or defaced from the product; or (e) to damage caused by installation
or mounting, assembly or disassembly, use with a third party device, cable, protective or
decorative cover/case, component or product that does not meet the Company’s
product specifications. This warranty is a limited warranty for repair of the Product or
replacement of the Product with a new or refurbished product, subject to the conditions
set forth herein.
The Company is not liable for consequential, indirect, incidental, special or punitive
damages and the Company’s total liability hereunder shall not exceed an amount
greater than the retail purchase price of the product.
90 Days Parts & Labor
The Company warrants to you as the original retail purchaser of the Product, that
should the Product have any warranted defect out of the packaging, under normal
conditions, such defect(s) will be repaired or replaced with a new or refurbished part (at
the Company’s sole discretion) without charge, if the Product is submitted to the
Company within a period of ninety (90) calendar days from the date of purchase of the
Product. The customer is responsible for transportation cost and insurance charges (if
applicable) to the Company and must be able to document a clear proof of delivery to
the Company as well as proof of registered receipt by the Company. It is the customer's
responsibility to retain original packaging or provide like packaging in order to facilitate
the warranty repair or replacement process. The Company will incur no liability
whatsoever to provide packaging for warranty items. Should the product be damaged
en route to the Company due to insufficient or improper packaging or improper
transport, the warranty may be voided.
Warranty Information
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