Cortelco COLLEAGUE 2220 Setup guide

OWNER’S
INSTRUCTION MANUAL
TWO-LINE TYPE II
CALLER ID

THANK YOU
FORPURCHASINGTHE
COLLEAGUE CALLER ID TYPE II
TWO-LINETELEPHONE
Wewantyoutoknowall aboutyournewColleagueTelephone,
how to install it, the features it provides, and the services you can
expect from its use. We have included this information in your
Owner’s Instruction Manual
PLEASEREADBEFOREINSTALLING
ANDUSINGYOURNEWTELEPHONEEQUIPMENT.

TABLEOFCONTENTS
IMPORTANT SAFETY INSTRUCTIONS............................................................. 2
USING YOUR TELEPHONE.............................................................................. 4
SET UP/INSTALLATION............................................................................ 4
WALL MOUNT INSTRUCTIONS ............................................................... 5
FEATURESOFYOURTELEPHONE .................................................................... 6
SETTING UP YOUR UNIT ................................................................................... 7
FACTORYPRESETS ................................................................................... 7
USING YOUR PHONE ...................................................................................... 9
RECEIVINGAPHONE CALLS .................................................................. 9
PLACINGAPHONE CALL......................................................................... 9
SPEAKERPHONE BUTTON.................................................................... 10
DURATIONCOUNTER................................................................................ 10
AUTOMATICMEMORY .............................................................................. 10
TO STORE A PHONE NUMBER IN MEMORY .................................... 10
TO DIAL A PHONE NUMBER IN MEMORY ........................................ 11
VOLUMEBUTTON ...................................................................................... 11
REDIALBUTTON ........................................................................................ 11
PAUSEBUTTON ......................................................................................... 11
HOLDBUTTON ........................................................................................... 11
FLASH BUTTON ........................................................................................ 12
CALLWAITING DISPLAY ......................................................................... 12
MUTE BUTTON ......................................................................................... 12
RINGER VOLUME ..................................................................................... 12
TONE BUTTON ......................................................................................... 13
CONFERENCE BUTTON ........................................................................... 13
HEADSET COMPATIBLE ........................................................................... 13
CONTRAST BUTTON ............................................................................... 13
DATA PORT ............................................................................................... 13

USING THE DIRECTORY ................................................................................... 13
STORENEWNUMBERAND NAME INTO DIRECTORY ............................. 14
FINDINGITEMS IN THEDIRECTORY.......................................................... 14
EDITING IN THE DIRECTORY ..................................................................... 14
DELETINGITEMSIN THEDIRECTORY........................................................ 14
USING KEYPAD TO ENTER NAME............................................................. 15
USING THE CALLER ID FUNCTION ............................................................. 16
MESSAGE LIGHT .................................................................................... 16
MESSAGED WAITING.............................................................................. 16
RECEIVING CALLS.................................................................................. 17
REVIEWING CALLS................................................................................. 17
CALLER LIST ............................................................................................ 18
DELETINGCALLS ..................................................................................... 18
CALLBACK... ............................................................................................ 19
DIALOPTIONSBUTTON ........................................................................... 19
MESSAGEERROR..................................................................................... 21
NO DATASENT ......................................................................................... 21
PRIVATE CALLS ........................................................................................ 21
UNKNOWNCALLS .................................................................................... 22
TELEPHONE SERVICE PROBLEMS................................................................. 23
IN CASE OF POWER FAILURE ......................................................................... 24
MAINTENANCE INFORMATION ....................................................................... 24
REPAIR OF YOUR TELEPHONE ................................................................... 25
THE FCC WANTS YOU TO KNOW................................................................ 26

IMPORTANTSAFETYINSTRUCTIONS
Alwaysfollowbasicsafetyprecautionswhenusingyourtelephoneequipment
toreducetheriskoffire,electricalshock,andinjury.
1. Read and understand all instructions in the Owner’s Instruction
Manual.
2. Read all warnings and follow all instructions marked on the product.
3. Unplugthisproductfromthewalloutletbeforecleaning.Useadamp
clothforcleaning.Donotuseliquidoraerosolcleaners.
4. Do not use the telephone near water. For example, do not use near a
bathtub, wash bowl, kitchen sink, laundry tub, swimming pool, or in a wet
basement.
5. Donotplacethisproductonanunstablecartorstand.Theproductmay
fall causing serious damage to the product.
6. Use only the type power source indicated on the label. If you are not
sure of the type power supply to your home, consult your dealer or local
powercompany.
7. Donotplaceanyobjects onthetelephone linecord.Donotlocatethe
telephonewherethelinecordwillbewalkedon.
8. Do not block or cover ventilation slots and openings in the bottom of
the telephone. The openings should never be blocked by placing the
telephone on a bed, sofa, rug, or other similar surfaces. This telephone
should never be placed near or over a radiator or heat register. This
telephone should never be placed in a built-in installation unless proper
ventilationisprovided.
9. Never spill liquid on the telephone or push objects of any kind
throughventilationslots.Liquidorobjectsmaytouchdangerousvoltage
pointsorshortoutpartsthatcouldresultinariskoffireorelectricalshock.
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10. Do not disassemble this product. Opening or removing covers may
exposeyoutodangerousvoltagesorotherrisks.Incorrectreassemblycan
causeelectrical shock whentheproduct is subsequentlyused.
11. Donotoverloadoutletsandextensioncords.Sometelephonesrequire
ACpowerfromanoutlet,overloadingtheoutletscanresultintheriskoffire
or electric shock.
12. Avoidusingatelephoneduringalocalthunderstorm.Theremaybea
remoteriskofelectricalshockfromlightning.
13. Do not use a telephone in the vicinity of a gas leak to report the leak,
orotherwise.
14. Unplug the telephone from the wall outlet and refer servicing to
qualified service personnel underthefollowing conditions:
• Whenthe line cordisfrayed or plugsdamaged.
• Ifliquidhasbeenspilledintothetelephone.
• If the telephone has been exposed to rain or water.
• If thetelephonedoesnotoperateproperlybyfollowingtheoperating
instructions. (Adjust only those controls covered by the operating
instructions. Improper adjustment of other controls may result in
damage and will often require extensive work by a qualified
techniciantorestoretheproductto normaloperation.)
• Ifthetelephonehasbeendroppedorthehousingdamaged.
• If the telephone exhibits a distinct change in performance.
15. Incaseofpowerfailure,outgoingcallscanonlybemadeusingDTMF
dialingonLine1.
SAVETHESEINSTRUCTIONS
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USINGYOURTELEPHONE
SETUP/INSTALLATION
1. Connect the adapter. Plug the large part of the adapter into the wall outlet and the
adapter tip into the jack at the rear side of unit. (Use only 9V DC. 300mA, center
positive Class 2 adapter.)
2. Connect the telephone line cord.
a. To connect without an answering machine.
•Use thenew linecordto connectthePHONE jackof yournewcaller ID
phone to the modular wall jack.
b. To connect with anexistinganswering machine.
•Use the existing line cord supplied to connect the LINE jack of your
answering machine to the wall modular line jack.
•Use thenewline cordsuppliedto connect thetelephone jack ofyour
new Caller ID phone to the PHONE jack of your answering machine.
•Setyouranswering machine to answerthephone after 2ormorerings.
3. Follow the procedure [Setting Up Your Unit ] to set up your unit.
4. Place the unitona flat tableormount it on awall.If you desire toplaceit on awall,
use the wall mount bracket and short line cord supplied to accomplish the wall
mounting.
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Adapter
Adapter
Modular
Wall Jack
Modular
Wall Jack
Answering
Device

WALLMOUNTINSTRUCTIONS
1. Installwallmount bracketinwall mountposition and routecords asshownin
diagram below.
2. Connect the adapter and the line cord. See Steps 2 & 3 on preceding page for
specific instructions.
3. Push out the handset hook and relocate it reversely to the wall mount position,
plug the coiled cord into the handset, and then plug the other end of the cord
into the case.
4. Place the handset on the base.
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Wall Jack Mounting Views
Wall Mounting Bracket Positions
Wall
Desk
12
34
Desk top position Wall mount position
Wall Jack
AC POWER
ADAPTER
Handset Hook
WALL
WALL

1 Handset Hook 17 Directory
2 DialButton 18 Caller List
3 Options Button 19 Save
4 Line 1 Button 20 Delete
5 Conference Button 21 Redial Button
6 Handset Cord Jack 22 10 Auto Memory Button
7 Line Cord Jack 23 Ringer 1 Switch
8 Data Cord Jack 24 Ringer 2 Switch
9 Hook Switch 25 Headset Switch
10 Volume/Edit Button 26 Microphone
11 LCDDisplay 27 MuteLED
12 Flash Button 28 Mute Button
13 Green Message LED 29 SpeakerphoneLED
14 Red New Call LED 30 Speakerphone Button
15 ReviewUp/DownButton 31 HoldButton
16 Contrast 32 Line 2 Button
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FEATURESOF YOUR TELEPHONE

SETTINGUP YOUR UNIT
FACTORYPRESETS
Toensure your telephoneworks properly, youmust setthefollowing optionscorrectly
beforeusing yourphone.To beginthe settingsequence, pressOPTIONSbutton.
The following table shows you the factory default settings for your unit:
Display Setting
Language English
Area Code 4Area Codes,No Setting
Flash 600 ms
Line 1 / Line 2 Line 1
Tone / Pulse ToneDialing
After the adapter is connected, the display will show as indicated below for setting.
1.
[SETLANGUAGE]appearsonthedisplay.“1. ENG” and“2. ESP” willflash for
you to choosetoview yourmessagein EnglishorSpanish. Thiswillonly flashfor
ashort timebeforegoing into standbymode.
(1)Press 1 to select ENG (English), or press 2 to select ESP (Spanish).
A check mark moves to the selection you have made.
(2)Press DOWN button toconfirmthe selection,andthe screen willdisplay the
next setting option.
2. Thistelephonehas beenspecially designedtoallow programmingofup tofour
different area codes.
(1) When[SETAREA CODE] appears, usethekeypad 1-0 toenterthearea
code. After you finish all three digits, press DOWN button to confirm,
andthe ENTER 2ND CODE” willbe displayedforprogramming.
(2) Usethesame procedureasin step1to programthe2ND, 3RDand4TH
area codes.
(3) TheDOWN button canbeusedasa skipfeature.Forexample,ifthereare only
twoareacodes to be programmed,when“ENTER 3RD CODE”
and “ENTER 4TH CODE” appear, presstheDOWN buttontoconfirm, and
the screen will display the next setting option.
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