COSMO Bully NBM Series User manual

OM-EN-1_JUL_2020
NBM SERIES
FLAIL MULCHER

MULCHER – NBM Series
3
Congratulation for purchasing your new COSMO BULLY mulcher!
This machine has been designed and manufactured following all safety and quality requirements
needed for a safe and satisfactory use over time.
A careful reading of this manual will permit you to familiarize with your new equipment and will provide
you all the tools needed to use it safely.
A proper maintenance and knowledge of the safety rules of use will allow obtaining the best
performance and a long service life of the machine.
The Safety Alert Symbol used throughout this manual and on safety decals of the
machine indicates the presence of potential hazard to the operator. When you
see this symbol, be alert and carefully read the message that follows it.
The Safety Alert Symbol is used in conjunction with following Signal Words, according to
the degree of possible injuries that may result operating the implement:
DANGER
Indicates an imminently hazardous situation that, if not avoided, will result in death or serious injury.
WARNING
Indicates a potentially hazardous situation that, if not avoided, could result in death or serious injury,
and includes hazards that are exposed when guards are removed. It may also be used to alert against
unsafe practices.
CAUTION
Indicates a potentially hazardous situation that, if not avoided, may result in minor or moderate injury.
It may also be used to alert against unsafe practices.
IMPORTANT
Indicates instructions or procedures that, if not observed, can cause damage to equipment or environment.
NOTE
Indicates helpful information.
READ, UNDERSTAND, and FOLLOW the safety messages following the Safety Alert Symbol and Signal
Words. Failure to comply with safety messages could result in serious bodily injury or death.

MULCHER – NBM Series
4
TO THE PURCHASER
This manual contains valuable information about COSMO BULLY FLAIL MULCHER. It has been
carefully prepared to give you helpful suggestions for operating, adjusting, servicing repair parts.
Keep this manual in a convenient place for quick and easy reference. Study it carefully. You have
purchased a dependable and sturdy Flail Mulcher, but only by proper care and operation can you
expect to get the service and long life designed and built into it.
RIGHT-HAND AND LEFT-HAND sides are determined by watching from the tractor side.
Sometime in the future, your Flail Mulcher may need new parts to replace those are worn or broken.
If so, go to nearest COSMO BULLY dealer and provide him with the model and part number.
Customer information
Name ____________________________________________________________
Purchased from_____________________________________________________
Purchased date______________________________________________________
Model No.__________________________________________________________
Serial No.___________________________________________________________

5
TABLE OF CONTENT
Important Safety Information
Safety at All Times ________________________________________________ 6
Look For The Safety Alert Symbol ____________________________________ 6-8
Safety label ______________________________________________________ 8
Section 1: Assembly and Set-up
Tractor Requirements ______________________________________________ 9
Assembly ________________________________________________________ 9
Tractor Hook-Up __________________________________________________ 9
Tractor-Implement Stability _________________________________________ 9-10
Driveline Installation _______________________________________________ 10-12
Section 2: Operating Instructions
Transporting _____________________________________________________ 12
Mowing Instructions _______________________________________________ 13
Operating Instructions ______________________________________________ 13
Section 3: Adjustments
Leveling the Mower ________________________________________________ 13
Cutting Height Adjustment ___________________________________________ 13
3-Point Hitch Adjustments ____________________________________________ 14
Belt Tension ______________________________________________________ 14
Section 4: Maintenance and Lubrication
Maintenance ______________________________________________________ 14
Blade Replacement _________________________________________________ 15
V-Belt Installation __________________________________________________ 15-16
Storage ___________________________________________________________ 16
Lubrication ______________________________________________________ 16-17
Driveline Shaft U-Joints __________________________________________ 16
Roller Bearing (Both Ends) ________________________________________ 16
Cutter Rotor Bearing (Both Ends) ___________________________________ 17
Gearbox and
Driveline
___________________________________________ 17
Section 5: Specifications & Capacities _________________________________ 18
Section 6: Troubleshooting ____________________________________________ 19
Section 7: Appendix
Bolt Torque ______________________________________________________ 20
Warranty _________________________________________________________ 21-24
Section 8: Parts illustration

6
Safety at all times.
Thoroughly read and understand the instructions given in this manual before operation.
Refer to the “Safety Decal”, read all instructions noted on them.
 Do not allow anyone to operate this equipment who has not fully read and
comprehended this manual and who has not been properly trained in the safe
operation of the equipment.
 Operator should be familiar with all functions of the unit.
 Operate implement from the driver’s seat only.
 Make sure all guards and shields are in place and secured before operating the
implement.
 Do not leave tractor or implement unattended with engine running.
 Dismounting from a moving tractor could cause serious injury or death.
 Do not stand between tractor and implement during hitching.
 Keep hands, feet, and clothing away from power-driven parts.
 Wear snug fitting clothing to avoid entanglement with moving parts.
 Watch out for wires, trees, etc., when operating. Remove any foreign objects prior
to operation.
 Make sure all persons are clear of working area.
 Turning tractor too tight may cause implement to ride up on wheels. This could
result in injury or equipment damage.
Look for The Safety Alert Symbol
The SAFETY ALERT SYMBOL indicates there is a potential hazard to personal safety involved
and extra safety precaution must be taken. When you see this symbol, be alert and carefully
read the message that follows it. In addition to design and configuration of equipment,
hazard control and accident prevention are dependent upon the awareness, concern,
prudence and proper training of personnel involved in the operation, transport, maintenance
and storage of equipment.
Be aware of signal words
A signal word designates a degree or level of hazard seriousness. The signal words are:
DANGER
Indicates an imminently hazardous situation which, if not avoids, will result in death or
serious injury. This signal word is limited to the most extreme situations, typically for
machine components that, for functional purpose, cannot be guarded.
WARNING
Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury, and includes hazards that are exposed when guards are removed. It may
also be used to alert against unsafe practices.

7
CAUTION
Indicates a potentially hazardous situation which, if not avoided, may result in minor or
moderate injury. It may also be used to alert against unsafe practices.
For your protection
Thoroughly read and understand the “safety label” section, read all instructions noted on
them.
Shutdown and storage
Lower machine to ground, put tractor in park, turn off engine, and remove the key.
Detach and store implements in a area where children normally do not play. Secure
implement by using blocks and supports.
Use safety lights and devices
Slow moving tractors, self-propelled equipment, and towed implements can create a
hazard when driven on public roads. They are difficult to see, especially at night.
Flashing warning lights and turn signals are recommended whenever driving on public
roads. Use lights and devices provided with implement.
Transport machinery safely
Comply with state and local laws.
Maximum transport speed for implement is 20 kph. Do not exceed. Never travel at a
speed which does not allow adequate control of steering and stopping. Some rough terrain
requires a slower speed.
Sudden braking can cause a towed load to swerve and upset. Reduce speed if towed load
is not equipped with brakes.
IMPORTANT: Do not tow a load that is more than double the weight of tractor.
Keep riders off machinery
Riders obstruct of operator’s view, they could be struck by foreign objects or thrown from
the machine.
Never allow children to operate equipment.
Practice safe maintenance
Understand procedure before doing work. Use proper tools and equipment. refer to
Operator’s Manual for additional information.
Work in a clean dry area.
Lower the implement to the ground, put tractor in park, turn off engine, and remove key
before performing maintenance.
Allow implement to cool completely.
Do not grease or oil implement while it is operation.
Inspect all parts. Make sure parts are in good condition and installed properly.
Remove buildup of grease, oil or debris.
Remove all tools and unused parts from implement before operation.
Prepare for emergencies
Be prepared if a fire starts.
Keep a fist aid kit and fire extinguisher handy.
Keep emergency numbers for doctor, ambulance, hospital and fire department near
phone.

8
Wear protective equipment
Protective clothing and equipment should be worn.
Wear clothing and equipment appropriate for the job. Avoid loose fitting clothing.
Prolonged exposure to loud noise can cause hearing impairment or hearing loss. Wear
suitable hearing protection such as earmuffs or earplugs.
Operating equipment safely requires the full attention of the operator. Avoid wearing radio
headphones while operating machinery.
Avoid high pressure fluids hazard
Escaping fluid under pressure can penetrate the skin causing serious injury.
Avoid the hazard by relieving pressure before disconnecting hydraulic lines.
Use a piece of paper or cardboard, not body parts, to check for suspected leaks. Wear
protective gloves and safety glasses or goggles when working with hydraulic systems.
If an accident occurs, see a doctor immediately. Any fluid injected into the skin must be
treated within a few hours or gangrene may result.
Safety Labels
Your Flail Mower comes equipped with all safety labels in place. They were designed to help
you safely operate your implement. Read and follow their directions.
1. Keep all safety labels clean and legible.
2. Replace all damaged or missing labels. To order new labels contact Farm Implements
3. Some new equipment installed during repair requires safety labels to be affixed to the
replaced component as specified by Jonova. When ordering new components make sure the
correct safety labels are included in the request.
4. Refer to this section for proper label placement.
To install new labels:

9
Section 1: Assembly and Set-up
Tractor Requirements
This mower is designed with a 3-Point category I hitch. Tractor engine horsepower rating
should not exceed 50hp
Assembly
Refer to the parts illustration.
Tractor Hook-Up
1. Be certain that tractor draw bar will not interfere. Move draw bar ahead or remove if
required. Draw bar should also be checked for clearance when unit is being raised for the
first time.
2. Align lower link arms of tractor to hitch clevises on mower. Insert lower hitch pins into
lower ball swivels and attach lynch pins.
3. Attach tractor top link to upper floating hitch on mower with pin supplied. Secure with
lock pin.
4. Adjust tractor top link in or out to place upper hitch pin vertically above or slightly
behind lower hitch pins to allow mower flotation. The mower should be run with the back 15
degrees lower than the front.
Tractor-Implement Stability
The weight of the machine modifies the stability of the system tractor Flail Mulcher,
resulting in loss of steering control and braking.
The front axle of the tractor should always loaded with at least 20% of the overall weight
of the system tractor Flail Mulcher.
CAUTION
Check the lifting capacity and stability of the tractor making sure the following relations are
complied with (see image on page 10 for definitions):
• M x (S1+S2) ≤ 0.2 x T x i + Z x (d+i)
• M ≤ 0.3T
If this not occurs, apply the front ballast required. To determine the appropriate
characteristics of the ballast, refer to the manual of the tractor.

10
Driveline Installation
The gearbox unit is equipped with a free wheel inside, able to absorb the rotor inertia
during stopping, and to prevent possible damage to the transmission system machine-
tractor that would be caused by an instantaneous stop of the rotor. Consequently, the use
of a cardan shaft with free wheel is not required.
Before installing the driveshaft, the operator must read the manuals of driveshaft and
tractor, checking in particular that rpm and direction of rotation of the tractor PTO match
those of the Flail Mulcher.
If the direction of rotation of the PTO tractor does not match that of the machine, contact
the Manufacturer or your Dealer.
To connect the driveshaft to the tractor and implement, the operator must:
• park tractor and Flail Mulcher on a flat surface, with parking brake set, engine off, and
ignition key removed;
• check that driveshaft, Flail Mulcher and tractor are in good condition, otherwise provide
for their replacement;
• remove the PTO shield of the Flail Mulcher through the fixing screws;
• insert the driveline yoke on the implement PTO by first lining up the splines, then
ensure its tightening onto the shaft through its fastener/snap pin;
• replace the PTO shield of the Flail Mulcher through the fixing screws;
• insert the driveshaft yoke on the tractor PTO, then ensure its tightening onto shaft
through its fastener;
• hook to the tractor and Flail Mulcher the two retaining chains of the driveline shielding,
to prevent shielding rotation during functioning of the machine.

11
Driveline Length - Check
Before operating the Flail Mulcher, ensure that the size of driveshaft is adequate. The
driveshaft supplied with the machine has a standard length, therefore it may need an
adaptation of the length, depending of the tractor which the Flail Mulcher is combined.
The length of the driveshaft must be such to:
• avoid bottom out of the transmission tubes, when the driveshaft is in compressed
position (when Flail Mulcher is raised up off the ground);
• ensure an overlapping of the transmission tubes enough to transmit the torque
required, when the
driveshaft is in max extension (when Flail Mulcher is in its lowest position in the ground).
When the driveshaft is at its minimum length (max compressed position), there must be at
least a
2 cm of distance between the ends of each transmission tube and the yokes side.
When the driveshaft is at its maximum operational extension, there must be an overlap
between
the tubes profiles of 15 cm at least.
max. extended position
15cm
max. compressed position
2cm

12
A driveshaft too long may cause structural damages to the tractor and machine. If the
driveshaft is too long, it may be adapted by removing it and shortening the tubes according
to the instructions provided by the Manufacturer in its use and maintenance manual.
A driveshaft too short can cause disengage of the tubes during operation, with severe
hazard for the operator and structural damage to the tractor and machine. If the driveshaft
is too short, it must be replaced with a longer one. In this case contact the Manufacturer or
your Dealer.
IMPORTANT
• before operating the Flail Mulcher the first time, make sure that the driveshaft is
lubricated in accordance with how indicated in the instruction booklet;
• before operating the Flail Mulcher the first time, and after long periods of inactivity, make
sure that the driveline clutch has run a short “run in” in accordance with what indicated in
the instruction manual of the Manufacturer, removing the possible oxidation of the
components that may compromise the correct slipping during the usage (see also section
“Maintenance”);
• always engage the tractor PTO at low rpm to minimize the effect of the peak torque on
the driveline and
the machine.
CAUTION
Tractor PTO shield and all guards must be in place at all times during operation!
Section 2: Operating Instructions
Transporting
NOTE: Always disengage PTO before raising mower to transport position.
1. When raising the mower to transport position, be sure that driveline does not contact
tractor or mower. Adjust and set the tractor’s 3-point hitch lift height so that the driveline
does not contact mower deck in the fully raised position.
2. Be sure to reduce tractor ground speed when turning, leaving enough clearance so
that the mower does not contact obstacles such as buildings, trees or fences.
3. Select a safe ground travel speed when transporting from one area to another. When
traveling on roadways, transport in such a way that faster moving vehicles may pass safely.
4. When traveling over rough or hilly terrain, shift tractor to a lower gear.
CAUTION
When traveling on public roads, whether at night or during the day, use accessory lights and
devices for adequate warning to operators of other vehicles. Comply with all Federal, State,
and local laws.

13
Mowing Instructions
1. Clear area to be mowed of objects and debris that might be picked up and thrown by
the mower blades.
2. Grass is best cut when it is dry. Mowing wet grass can cause plugging resulting in
grass clumps behind the mower.
3. Grass should be mowed frequently as shorter clippings deteriorate faster.
4. If mowing extremely tall grass, it is best to raise cutting height and mow the area,
then lower cutting height and mow a second time at the desired height.
Operating Instructions
Proper servicing and adjustments are the key to the long life of any machine. With careful
and systematic inspection of the mower, costly maintenance, time and repair can be
avoided.
Before beginning to mow, the following inspection should be performed:
1. Check oil level in gearbox.
2. Check that all plugs in gearbox have been replaced and tightened properly.
3. Be sure all mower knives, bolts and nuts are tight.
4. Be certain all guards and shields are in place and secure.
5. Grease driveline shaft and all other grease fittings.
6. Clear area to be mowed of rocks, branches and other foreign objects.
7. Lower mower to ground. Set tractor throttle at approximately 1/4 open. Engage PTO to
start blades rotating.
8. Operate with 540 rpm PTO tractor.
9. At first begin mowing at a slow forward speed and shift up until the desired speed is
achieved - maintaining 540 PTO rpm.
10. Mower knives will cut better at a faster blade speed than at reduced throttle.
11. After mowing the first 50 feet, stop and check to see that the mower is adjusted
properly.
12. Do not make sharp turns or attempt to back up while mower is on the ground.
13. Do not engage PTO with mower in the fully raised position. Do not engage PTO at full
throttle.
Section 3: Adjustments
Leveling the Mower
NOTE: Tractor and mower should be on level ground.
Leveling can be adjusted at the tractor’s 3-point arms and center link.
Cutting Height Adjustment
The machines cutting height depends upon the position of the rear roller.
1. Remove the bolts that fix the roller on both sides.
2. Lift or lower both sides of roller in equal measurements.
3. Replace bolts and re-tighten.

14
3-Point Hitch Adjustments
The 3-point hitch system on this mower has been designed for front to back flotation when
mowing on uneven terrain. Adjust tractor’s top center link to place the upper hitch pin
vertically above or slightly behind the lower hitch pins. The mower should be run with the
back 15 degrees lower than the front.
The hitch can also be adjusted from side to side by turning the adjustment handle. Turn
handle until you have achieved your desired location.
CAUTION
Engage parking brake, shut off tractor, remove key and disengage PTO before making any
height adjustments!
Belt Tension
CAUTION
Belt drive system under spring tension; use care to avoid bodily harm!
The Belt tension should be checked after the first 20 hours of use. And then every 40 hours
of use.
Tension on the belt can be adjusted with the belt tension bolt. Turn the bolt until desired
tension is achieved. When the belt has the correct tension the gearbox should be adjusted
so that the gearbox extension is running straight (parallel) with the flail mower. Loosen bolts
at the bottom of the gearbox and move gearbox until gearbox extension is running
straight.
Excessive tension on the belt may lead to premature failure of belt and drive components.
CAUTION
Excessive tension on the belt may lead to premature failure of belt and drive components.
Excessive tension on the belt may also lead to a safety hazard to the operator or
bystanders.
Section 4: Maintenance and Lubrication
Maintenance
Proper servicing and adjustment is the key to the long life of any farm implement. With
careful and systematic inspection, you can avoid costly maintenance, time and repair.
CAUTION
For safety reasons, each maintenance operation must be performed with tractor PTO
disengaged, mower lowered completely to ground and tractor engine shut off with ignition
key removed.

15
After using the mower for several hours, check all bolts to be sure they are tight and check
drive belt tension.
Replace any worn, damaged or illegible safety decals by obtaining new decals from dealer.
Blade Replacement
IMPORTANT: Make sure that the knife is the same length as the others on the mower. This
will keep the rotor rotation balanced.
1. Remove bolt and nut.
2. Remove old blade.
3. Install new knife and existing bolt.
4. Secure with nut.
V-Belt Installation/tension
CAUTION
To check belt tension, remove the safety cover of the belts and apply a force of about 10-
15 kg half way between the two (2) pulleys. Record the movement/deflection of the
belts. The force (of 10-15kg) should be able 10mm when the belt is correctly tensioned.
If the movement/deflection of the belts is greater than 10mm, belt tension needs to be
increased.
Belt tension is adjusted using the bolts/nuts of the lateral drive tube (image below).
As you are tensioning the belts, to keep equal tension on all belts, you may need to
reposition the gearbox mounting position (see image below)

16
If the movement/deflection of the belts is greater than 10mm and you have run out of
belt adjustment, then it’s time to replace the belts.
To replace the belts, at a minimum, you need to loosen all the bolts/nuts at the outer end
of the lateral drive tube. You may even need to loosen the gearbox mounting nuts/bolts.
Once you have created enough ‘slack’ in the belts, applying a lateral force to the belts
direction of travel should unseat the belt from the grooves in the
pulley.
Always starting with the external belt and install the new belts in the reserve order to the
way the old belts were removed.
Once the new belts have been fitted, realign the gearbox, and tension the belts as above.
Then refit the belt cover, check the oil level, and regrease all grease points and you should
be ready to re-commence operations.
Storage
At the end of the working season or when the mower will not be used for a long period, it is
good practice to clean off any dirt or grease that may have accumulated on the mower and
any of moving parts.
1. Clean as necessary.
2. Check knives for wear and replace if necessary.
3. Inspect mower for loose, damaged or worn parts and adjust or replace as needed.
4. Store unit inside if possible for longer life.
5. Repaint parts where paint is worn or scratched to prevent rust.
6. Replace all damaged or missing decals.
Lubrication
Driveline Shaft U-Joints
Type of Lubrication: Multi-purpose Grease
Roller Bearing (Both Ends)
Type of Lubrication: Multi-purpose Grease

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Cutter Rotor Bearing (Both Ends)
Type of Lubrication: Multi-purpose Grease
Gearbox
Type of Lubrication: SAE 90W Gear Lube
Check oil level in gearbox by removing the plug located on the right hand side. Oil should
be level with bottom of plug hole. Add oil if necessary by removing top fill plug and side
plug. Add oil until it flows from side plug hole.
Do not overfill!
IMPORTANT: Mower should be level when checking oil in gearbox!
Driveline Profiles
Type of Lubrication: Multi-purpose Grease

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Section 5: Specifications & Capacities
Code NBM145 NBM155 NBM175
Description NBM 1.45m Mulcher NBM 1.55m Mulcher NBM 1.75m Mulcher
Transmission Belt drive
Belts Three (3) Four (4)
Gearbox 50hp, 540rpm with free wheel clutch
PTO Shaft Series 4
Skids Adjustable, four (4) positions
Rear roller Ø121mm, height adjustable, six (6) positions
Finish Powder coated
Rotor swing dia. 350mm (blade tip to blade tip diameter)
Rotor diameter 108
Rotor speed 2295
Type of blade Hammer
No. of blades 24 24 28
Tower
position/offset Fixed/bolt on with two (2) mounting positions, 210mm apart
Linkage Category 1
Guarding CE compliant
Overall width
(mm) 1685 1785 1985
Working width
(mm) 1450 1550 1750
Cutting height
(mm) 54 54 54
Tractor range
(hp) 30-50 35-50 40-50
Weight (kg) 355 362 376

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Section 6: Troubleshooting
Problem Solution
CAUTION
Do not try to clean rear discharge area when mower is running. Bodily harm may
occur!
Belt slipping
Unplug and clean mower deck.
Remove belt guard shields and clean sheaves.
Replace belt.
Patches of
uncut grass
Mow at full throttle (540 PTO rpm), check PTO speed and
tractor engine.
Shift transmission to a lower gear.
Tighten belts.
Replace missing knives.
Excessive
vibration
Replace knives.
Replace drive belt.
Replace pulleys or align.
Remove belt guard shields & clean debris from belt area &
sheaves.
Gearbox noisy Check lubricant level.
Knives scalping
grass
Raise cutting height by adjusting roller.
Change mowing pattern.
Reduce speed turns.
Uneven cut
Shift to a lower gear.
Level mower.
Replace missing knives.
Tractor loaded
down by mower
Mow at full throttle (540 PTO rpm).
Shift to a lower gear.
Clean mower.

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Section 7: Appendix
Bolt Torque
The tables shown below give correct torque values for various bolts and cap screws.
Tighten all bolts to the torques specified unless otherwise noted. Check tightness of bolts
periodically, using bolt torque chart as a guide. Replace hardware with the same strength
bolt.
IMPERIAL TORQUE SPECIFICATIONS
Bolt Diameter
Bolt Torque
SAE 2
N.m lb-ft
SAE 5
N.m lb-ft
SAE 8
N.m lb-ft
1/4” 8 6 12 9 17 12
5/16” 13 10 25 19 36 27
3/8” 27 20 45 33 63 45
7/16” 41 30 72 53 100 75
1/2” 61 45 110 80 155 115
9/16” 95 60 155 115 200 165
5/8” 128 95 215 160 305 220
3/4” 225 165 390 290 540 400
7/8” 230 170 570 420 880 650
METRIC TORQUE SPECIFICATIONS
Bolt Diameter
Bolt Torque
8.8
N.m lb-ft
10.9
N.m lb-ft
M3 0.5 0.4 1.8 1.3
M4 3 2.2 4.5 3.3
M5 6 4 9 7
M6 10 7 15 11
M8 25 18 35 26
M10 50 37 70 52
M12 90 66 125 92
M14 140 103 200 148
M16 225 166 310 229
M20 435 321 610 450
M24 750 553 1050 744
M30 1495 1103 2100 1550
M36 2600 1917 3675 2710
Torque figures indicated above are valid for non-greased or non-oiled threads and heads
otherwise specified. Therefore, do not grease or oil bolts or cap screws unless otherwise
specified in this manual. When using locking elements, increase torque values by 5%.

21
WARRANTY
COSMO Srl offers the following warranty to the purchaser of COSMO BULLY FLAIL MULCHER
mentioned herein above subject to the conditions set out herein after provided the COSMO
BULLY FLAIL MULCHER shall be in possession of and used by such purchaser as from the
date of delivery.
COSMO Srl warrants its products for twelve (12) months against defective parts. This
warranty shall not apply to implements or parts that have been subjected to negligence, of
an accident, or that have been altered or repaired or used with non-genuine parts.
CONDITIONS
If you wish to make a warranty claim, you must first contact the supplier of
your goods to begin the claim process.
The following are the warranty terms and conditions for new goods sold in Australia by
Farm Implements P/L in conjunction with the manufacture COSMO Srl ( “We”, “Our” or
“Us”), both of 12 Tarmac Way, PAKENHAM, Victoria, Australia, 3810.
1. To the extent that any goods or services supplied by Us are supplied to a ‘consumer’ as
defined in the Australian Consumer Law, We will comply with any applicable consumer
guarantees and the following statement will apply: “Our goods come with guarantees
that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.”
2. ‘Australian Consumer Law’ means Schedule 2 of the Competition and Consumer Act
2010 (Cth).
3. The warranties provided in this document are in addition to any other rights or
remedies available to you under the law and do not limit the consumer guarantees for
‘consumers’ under the Australian Consumer Law.
4. Goods presented for repair may be replaced by refurbished goods of the same type
rather than being repaired. Refurbished parts may be used to repair the goods.
5. Any warranty claim that is the result of operator abuse, neglect or unauthorised
modifications being made to the good will not be considered valid, subject to the
Australian Consumer Laws. The warranty does not cover costs of claiming under this
warranty; depreciation, damage, malfunction or failure caused by normal wear and
tear; lack of reasonable maintenance or improper servicing; failure to follow operating
instructions; misuse or lack of proper protection during storage. The expected normal