Costway EP24954US User manual

THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION. PLEASE READ AND KEEP FOR FUTURE REFERENCE.
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USER’S MANUAL
Multi-function Blender
EP24954US

Contact Us!
Do NOT return this item.
Contact our friendly customer service department for help first.
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Before You StartBefore You Start
Please read all instructions carefully.
Retain instructions for future reference.
Separate and count all parts and hardware.
Read through each step carefully and follow the proper order.
We recommend that, where possible, all items are assembled near to the
area in which they will be placed in use, to avoid moving the product
unnecessarily once assembled.
Always place the product on a flat, steady and stable surface.
Keep all small parts and packaging materials for this product away from
babies and children as they potentially pose a serious choking hazard.
To customer
Thank you for purchasing our company’s heating multi-function
blender , To make sure you can use this product properly and
keep it well maintained, please read carefully and save well
these instructions, hope it is helpful for you.
When you use this appliance, if you can’t operate it normally or
have query please refer to these instructions ,if you’re not
following these instructions and cause appliance failed or
damaged, we shall not responsible for it.
Safety operation tips………………………………………………… 04-06
Technical parameters.….………………………………………..... 07
Part name& attachment….….……………………………………. 08
Appliance character and assembly …………………….…… 09
Appliance operation instruction…..….….…………………… 10-14
Safety guards tips…..…………………………..…..………….……. 15
Care and maintenance..……..….….………………..….…………16
Failure analysis and solution.....……..….….……………….....17
Content
02 03

tips
Below items are built based on appliance under safe and normal running to avoid an incident
and unnecessary loss. Expect appliance user follow these instructions strictly.
According to incident of injury severity and emergency level, Safety guards tips are divided
into the following types:
Warning: due to wrong operation cause potential severe personal injury or
death incident.
Careful : due to wrong operation caused potential personal injury or
equipment damage incident.
Do not put motor device (BASE) ,hot jar,
icy jar, grinder jar under tap water to
rinse. May cause appliance damage or
electric shock, and/or injury.
Plug the power cord into outlet
correctly.
Risk of fire ,electric shock, and/or
personal injury.
Warning
This symbol means danger、
warning, there is detailed
content on the photo or
nearby it.
This symbol means
prohibition.
, there’re detailed content
on the photo or nearby.
This symbol means caution.
, there’re detailed content on
the photo or nearby.
Safety operation tips Safety operation tips
If the power cord is damaged,
replacement must be done by
professional technician of our
manufacturer or warranty service
department.
May cause fire, electric shock etc., personal injury
incident. If any abnormal situation occurs, please
contact warranty service station.
Make sure the outlet and power
cord plug are normal before use the
appliance.
Do not operate any appliance with a damaged
cord or wobble plug.
May cause fire, electric shock etc., or personal
injury incident.
Careful
Do not plug cord into outlet in case of
indoor gas leakage, such as coal gas,
natural gas, and other combustible
gases. Open the window to maintain
good ventilation and then plug in the
power cord.
May cause personal injury or appliance malfunction.
Place the appliance on a flat surface
with safety when using.
May cause damage or malfunction.
Please do not crash appliance
or drop it on floor seriously.
May cause personal injury or appliance function
failure.
Do not move the appliance while
it is running.
May cause personal injury or appliance function
failure.
Do not strain, pull or use the power
cord in any other bad manner.
Avoid fire caused by electric shock or
electric arc.
Do not unplug, plug power cord
by moist hand, moist towel.
Avoid electric shock, injury incident .
04 05

Technical parameter
Model
Rated power
BL3398
Blender 1200w
Heating 800w
Rated voltage
Rated
frequency
120V～
60Hz
Do not extend extra length of power cord.
This product is for household use only.
Be careful when remove out blades
assembly, empty ingredients jar and
clean.
Avoid risk of heating Circuit Breakers mistake
reset ,appliance can’t be supplied power by
external switch device. Fox example, Timer or
connected to close/open circuit that by common
part timing control.
Switch off power source and unplug from outlet
before replace accessories or touch removable
parts.
Unplug from outlet when not in use.
Avoid electric shock, current leakage.
Switch off the appliance power
immediately if you notice abnormal
sound, peculiar smell, overheating,
smoke, etc. when using the device.
Please send appliance to warranty
service center to repair.
Avoid electric shock, current leakage, fire happening.
Appliance weight is approximate 5
kg(11 lbs), be careful when moving it.
If move appliance by one hand , appliance base
may slip on floor and cause function failure or
personal injury.
Power outlet have to be set at the
place where children can’t reach.
Unplug from outlet when not in use .
Can avoid electric shock of children or fire.
Safety operation tips
06 07

Product character and assemblyPart name and accessory
08 09
Part name and accessory
1. Small measuring cup
2. Jar lid
3. Jar lid seal ring
4. Soup jar assembly
5. Base
9.研磨杯盖密封圈（1个）
Product Accessories:
Product character and assembly
Part name Product character and assembly
Small
measuring
cup
Can be used as a measuring cup. Insert the measuring
cup to center hole of jar lid, rotated it clockwise till
tightened; can open the cup lid and add in other food
when blender is working.
Jar lid
Seal juice and soup jar, do not open its lid when
blender is working. Or else, the juice ,hot soup will
overflow and appliance will stop.
Jar lid seal
ring
Seal jar ,avoid overflow of fruit & vegetable juice, hot
soup, rice paste, etc.
Soup jar
assembly
Apply to make puree, soy milk, corn juice, Nourish
rice paste.
Base
Power driver part: 1.go through coupler on the base
transmit signal and power to heating plate to realize
steam & brew. 2.power transmitting through the
driving wheel on base and the gear on the jar, driving
blades to run and blend the food.
Before use this product, small measuring cup, jar lid
and soup jar,pls clean them with warm water and dry
thoroughly.

Operation Instruction (Ⅰ. Connect to power source) Operation Instruction (Ⅱ. Interface operation instruction)
10 11
Operation Instruction (Ⅰ. Connect to power source)
1.Put ingredients into
jar as food recipes
show.
2.Rotate measuring
cap clockwise into jar
lid.
3.Rotate jar lid
assembly as
clockwise into
jar and make
sure that the
lid handle is
aligned with the
center of the jar
handle.
5.Place whole jar assembly
which filled with ingredients
on the base vertically.
6.Plug power cord into
outlet(120V,60Hz).
Interface operation includes
Three function area:
1. Digital LED display area
2. Indicator display area
3. Touch-key function option
DIY setup and power
START/CANCEL area.
Ⅱ(A) .Interface operation instruction( Used as a hot jar )
#Display
type
Touch
able
(NA
or Yes)
Display
status
before
power ON
(when used
as a hot jar)
Display status after power ON
(when used as a hot jar)
①
Digital
LED
cool
white
display
NA Display “--
:--”
1.Processing as certain function option ,display as
scroller of rectangle digital frame. when measured the
liquid Temperature reach to boiled, display as count
down.
2.Processing as “PRE SET ”option, display as timing
count down.
3.Processsing as “HEAT/WARM” option ,display as
scroller, when reach to target Temperature set, display
the liquid actual Temperature directly .

12 13
②
LED cool
white
backlight
display
NA OFF
1.Press “PRE-SET”,“TIME” flash. Others display off.
2.First press “HEAT/WARM”“TEMP” flash, 2nd press
“HEAT/WARM", "Time” flash.
3. If no any operation on “HEAT/WARM” “Timer”. all
LEDs off at this area.
③
LED cool
white
backlight
display
(START/
CANCEL
Red light
display)
Yes
Default
“ RICE
MILK”and
“START/
CANCEL ”
flash, at this
area, Option
“RICE
MILK”,
CORN
MILK” ,
OAT MILK”,
SOY MILK”
GRIND”
“SOUP
“HEAT/WA
RM”
“TIME/SPE
ED”
“◀”“▶”
off, others
key light
constant on .
1.Interface under default condition: make example
of“ RICE MILK” flash, touch“PRE-SET”,and then
“Time” “◀”“▶”flash, touch“◀”or“▶”adjust
time (default 1 hour,15 minutes per each press, press and
hold touchable screen button can fast adjust; you can also
press “START/CANCEL ” ,processing as default Time).
At this moment, other function options light off, only
“RICE MILK”“PRE-SET”“TIME”“START/CANCEL”
“PULSE/CLEAN” light on. others function option are
similar logic and operation.
2.Interface under default condition: make example
of“ RICE MILK” flash,
touch“HEAT/WARM”,and then
“Temp” ,“◀”“▶”flash, touch “◀”or“▶”adjust
heating Temp increase or reduce(default set 60℃,Temp
adjust range 40℃-100℃, touching increase or reduce 1℃
per Time, touching and hold ,Temp will scrolling increase
fast. If you don’t want to set up time,
touch“START/CANCEL ”directly, processing as default
set time.
if you need to set up time, touch again “HEAT/WARM”,
and “Time” “◀”“▶”flash, touch “◀”or “▶”to
set warm keep time. (digital LED default display
01:00,Time adjust range 01:00-12:00,touch increase or
reduce 15 minutes per time(touch and hold, time scrolling
increased fast),touch “START/CANCEL ” all of others
light off ,but
“HEAT/WARM”“START/CANCEL ”constant light on.
other function options are similar logic and operation.
3.Interface under default condition: make example
of“ RICE MILK” flash, not touch“HEAT/WARM”
and“PRE-SET”, “START/CANCEL ”start
flash ,others function option light on .
touch“START/CANCEL ”,others function option light
off but “RICE MILK”“START/CANCEL ”
“PULSE/CLEAN” light on. Now appliance processing as
default set.
If need other function option, find related touchable screen
button ,touch and activate it and touch “START/CANCEL ”
for confirmation. appliance will work as program set.
Remark: When appliance is processing, but you want to
return to standby condition, touch "START/CANCEL ” to
go back.
Ⅱ(B):interface operation list(when used as an icy jar )
#Display
type
Toucha
ble(NA
or Yes)
Display status before
power ON
(when used as an icy jar)
Display status after power ON
(when used as an icy jar)
①
Digital
LED cool
white
display
NA Display “1:00” Display as time count down.
②
LED cool
white
backlight
display
NA OFF
1.Press
“TIME/SPEED”,“SPEED”or“TIME”flash. others
light off.
2.If not press “TIME/SPEED”, all of lights off.
③
LED cool
white
backlight
display
(START/C
ANCEL
Red light
display)
Yes
Default “JUICE”and
“START/CANCEL ”
flash, at this area, all of
others LED constant light
on ,option "RICE MILK”
“CORN MILK” “OAT
MILK ” “SOY MILK”
“SOUP” “PRE-SET”
“HEAT/W ARM”
“◀”“▶”light off
and not available.
1.Interface under default condition: make example
of“ JUICE” flash, if not
touch“TIME/SPEED”,Only“START/CANCEL ”
flash ,others function option light on .
touch“START/CANCEL ”,others function option
light off but “Juice”“START/CANCEL ”
“PULSE/CLEAN” light on.
If need other function option, find related touchable
screen button ,touch and activate it and touch
“START/CANCEL ” for confirmation. appliance will
work as program set.
2.Interface under default condition: make example
“Juice” flash,
1st touch“TIME/SPEED”, and then option
“START/CANCEL ”,“TIME/SPEED”, “Time”,
“◀”“▶”flash, others function option constant
light on, touch “◀”“▶”adjust
processing Time (maximum adjust range 1-7 minutes,
Time increase or reduce by 10s per Time, touch and
hold scrolling increase or reduce fast).
if you don’t want to adjust time,
touch“START/CANCEL ”，appliance processing
as default time of 3 minutes and speed gear
3 . At this moment, “START/CANCEL ”constant
light on, other function options light off.
if adjust time done, need to set up speed gear, touch
again“TIME/SPEED”，“START/CANCEL ”and
“Time/speed”“speed”“◀”“▶”flash, other
function options light off. And you can go
through“◀”“▶”as default gear 4 or acceleration
gear (speed range:1-9,H, total 10 gears),touch
again“◀”“▶”,appliance processing as time
count down you set and speed until to end.
Remark: When appliance is processing, but you want
to return to standby condition, touch
"START/CANCEL ” to go back.

Safeguards tips
14 15
• The heating plate of the appliance is equipped with a thermostat, if overheated,
the appliance will stop working until it cools down. If you want to restart appliance
or add brewing Time, you need to unplug power cord and cool down the appliance
to ambient Temperature.
• Although appliance with some protection device. heating without any food or
liquid is still not allowed.
• Do not touch hot soup jar when appliance is processing, avoid heat injury by
hi-Temp of jar and jar base.
• When use hot soup jar, make sure the jar lid closed well and check air outlet
whether is clean.
• Follow the jar limited volume(not exceed marked max line) for food processing,
especially the use of hot soup jar assembly, the liquid volume should not exceed
1.4L, and the brewed soybean milk should not exceed 1L.
• Appliance blades are sharp, be careful when cleaning.
Ⅱ(C):interface operation list(when used as a grinder jar)
#Display
type
Touc
habl
e(N
A or
Yes)
Display status before
power ON
(when used as a
grinder jar)
Display status after power ON
(when used as a grinder jar)
①
Digital
LED cool
white
display
NA Display “1：30” Display as time count down.
②
LED cool
white
backlight
display
NA OFF
1.Press “TIME/SPEED”,“Time”flash.
others light off.
2.If not press “TIME/SPEED”, all of light
off.
③
LED cool
white
backlight
display
(START/
CANCEL
Red
backlight
display)
Yes
Default “GRIND"and
“START/CANCEL ”
flash, other function
keys light off and not
available.
1.Interface under default condition: make
example of “GRIND” flash, if not
touch“TIME/SPEED”,only“START/
CANCEL ”flash ,others function option
light off and not available.
touch“START/CANCEL ”, appliance
processing as the top gear H speed, and
count down as 1:30 till to end.
2.Interface under default condition: make
example of “GRIND” flash,
touch“TIME/SPEED”,and then
“START/CANCEL ”“TIME/SPEED”,
“◀”“▶”flash, others function
option light off and not available;
touch “◀”“▶”adjust processing
time ,max adjust 1:30 min, Time increase
or reduce by 5s per time, when time set
done and then touch
“START/CANCEL ”,appliance will
work as the top gear speed and count
down till to end.
Remark: 1.When appliance is processing,
but you want to return to standby
condition, touch "START/CANCEL ” to
go back. 2.The food'weight in grinder
shouldn't over 100g.

Care and maintenance Troubleshooting
Failure type Root cause Solution
Appliance Can’t start and
work after switching on
power.
1.Icy drink jar/ hot soup jar/ grinder jar not
placed on the base.
2.Switch on power,display shows E0,can’t
start.
1.Bottom trigger rod does not contact
safety switch of base or safety switch
damaged.
2.Check jar lid whether rotated to the
right position or over position.
2b.Check jar lid whether deformed cause
magnet far away from spring tube.
2c.Check the jar lid magnet whether
failed or fall off.
Appliance has bad smell
when start blending.
It’s normal because new motor at initial
working .
If used for several Times, smelly still exists,
contact customer service center to get
support.
Noise
1.Due to appliance is high power and it’s
normal when operating.
2.Check ingredients load and size.
1.When blending noise may not improved,
but no need to worry about.
2.Switch off power and remove some of
ingredients to reduce load
Blending stopped/ can’t
heat
1.Check power cord whether its plugged into
outlet well.
2.Ingredients overload.
3.Overheat protection from motor Temp
control device.
4.Kick Temp control device protected.
5.Cable terminal dropped or crack on heat
plate.
1.Plug power cord well again.
2.Switch off power and remove some of
ingredients to reduce load.
3.Turn off for 30-45 minutes, cool down
appliance to ambient Temp and continue
operating again.
Remark: above are normal troubleshooting, for other fails or query, please
contact our company customer service department or send appliance to
the repair station which we appointed. Do not disassemble and repair
appliance by yourself.
16
1.Switch off power and unplug cord from power outlet before clean.
2.Clean appliance in Time after use.
3.Do not immerse appliance or wash in water or any other liquid. Can wipe the
base surface with a damp cloth and dry thoroughly.
4.Hot soup jar: Pour lukewarm water (half juice jar volume) and 2 drops of
washing-up liquid into the blender jar. Close tightly the jar lid and small measuring
cup. Press Pulse/Clean button and clean automatically.
5.Jar lid and small measuring cup: separate it as two parts, clean by warm dish soap
water and rinse it with clean water and dry thoroughly.
6.After cleaning, do not twist seal lid tightly, make air circulation, avoid smell
existing in jar. Store under dry condition and no UV light raying.
7.Make sure appliance is clean and dry before store.
Warning：
1、Do not place jar lid and small measuring cup into dishwasher.
2 、Do not place jars and others part into microwave oven.
3 、Appliance continuous operation for 7 minutes and turned off for 5
minutes as 1 work Time, can continuous last 2 work Times. after 2 work
Times , appliance must cool down to ambient Temp and then can continue
operating.
4 、Do not exceed 1 hour for heating operation when use hot soup jar
assembly.
17

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