Cotton Candy Express CC1000-S User manual
Cotton Candy Machine
Model #CC1000-S
Instruction Manual
2
Table of contents
General Warnings 3
Usage Precautions 6
Warranty 7
Parts Diagram 9
Assembly 9
Operating 10
Cleaning 11
Mary Mack’s, Inc.
DBA Cotton Candy Express
321 Goldsboro Street
Newton Grove, NC 28366, USA
CustomerCare@CottonCandyExpress.com
“Cotton Candy Express”, other terms and any design color used are marks which are the property of Mary Mack’s,
Inc. All rights worldwide are reserved. These marks may not be used without the express written consent of Mary
Mack’s, Inc. ©2019 Mary Mack’s, Inc.
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General Warnings and Safeguards
CAUTION
To prevent property damage and personal injury, it is important that you
read and follow all general warnings, safeguards and instructions.
Read the instructions provided in this booklet carefully, as they give
important information with regards to the assembly, use and
maintenance. Preserve this manual carefully for future reference.
This cotton candy machine is intended for household use only.
After unpacking the unit and before each use, make sure the
mechanical parts of the unit and all its attachments are intact. Look for
any foreign objects before operating the cotton candy machine. In case
of doubts, do not use the appliance and refer to the manufacturer.
To prevent electrical shock to yourself or others, do not immerse the
cord, plugs, motor unit or any other electrical parts in water or other
liquids.
Use extreme caution and never place your fingers or other items into
the machine or the machine’s moving parts.
All packing elements (plastic bags, polystyrene, etc.) should be kept
out of the reach of children, as they are potentially hazardous.
Before plugging the appliance into a power source, make sure the
voltage details marked on the appliance seal/plaque correspond to
those of your power supply. The seal/plaque is located on the motor
unit.
This appliance has a polarized plug (one blade is wider than the other).
As a safety feature, this plug will fit a polarized outlet only one way. If
the plug does not fit fully in the outlet, reverse the plug. If it still does
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not fit, contact a qualified electrician. Do not attempt to defeat this
safety feature.
If the wall socket and the appliance plug are not compatible, have the
socket changed by a qualified professional, who must also ensure that
the cross section of the socket wiring corresponds to the power
consumed by the appliance. Generally speaking, adapters, multiple
sockets, extension cords and/or drop cords should not be used.
However, if necessary, only use single or multiple adapters and
extension cables which comply with the existing safety standards,
making sure the current carrying capacity limits, marked on the single
adapter and on the extension cables, as well as the maximum power
limit marked on the multiple adapter, are not exceeded.
Do not use the machine around a hot surface or hot appliances. Keep
the appliance away from stovetops, broilers, ovens or any other
potentially hot appliance. Pay special attention to the electrical cord to
prevent it from touching a hot surface.
This appliance must only be used for the purposes it was designed for,
i.e. for making cotton candy in the home. Any other use is considered
improper and therefore dangerous. The manufacturer cannot be held
responsible for any damages deriving from improper, incorrect and
unreasonable uses.
The use of any additional accessory attachments not recommended by
the manufacturer is not suggested. Failure to obey this warning may
cause fire, electric shock or injury to yourself or others.
The use of any electric appliance involves the observance of some
basic rules.
In particular:
Never touch the appliance with wet or damp hands.
Never use the appliance barefoot.
Never use a scoring pad on the cotton candy machine.
Never pull the electrical cable or the appliance itself to remove the plug
from the electrical socket.
Avoid all contact with any moving parts of the appliance.
Never leave the appliance exposed to the elements (rain, sunshine,
etc.).
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Never let children or those unable to operate the appliance use it
unattended. Do not leave the unit unattended while plugged into a
power source.
Before any cleaning, maintenance, assembly or disassembly, make
sure the cotton candy machine is disconnected from the main power
supply by unplugging it.
Should the appliance be out of order and/or operating inefficiently,
switch it off and do not attempt to tamper with it. For any repairs, only
approach the manufacturer and request the use of original spare parts.
Failure to comply with the above might result in the compromised
safety of the appliance.
Should you decide to stop using the appliance, it is advisable to render
it unusable by cutting the electrical cable, after unplugging it from the
main power supply.
Furthermore, it is also advisable to render all hazardous parts of the
appliance harmless, particularly for children, who might play with the
discarded appliance.
Installation must be carried out in compliance with the manufacturer’s
instructions. Incorrect installation can cause damage to people,
animals, or objects for whom the manufacturer may not be held
responsible.
In order to avoid dangerous overheating, it is advisable to unwind the
electrical cable completely and use the appliance as recommended in
the “Usage Precautions” paragraph.
Never leave the appliance plugged in when not needed. Unplug from
the power supply plug whenever the appliance is not used.
Never obstruct the openings for ventilation and heat dissipation.
Should the electrical cable of this appliance be damaged, have it
replaced only by an after-sales service center authorized by the
manufacturer, as special tools are required.
The manufacturer reserves the right to make any changes considered
necessary for industrial, commercial or design improvements or to
comply with particular standards. It is advisable to pay particular
attention to those warnings highlighted with the symbol .
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Usage Precautions
•Before using this appliance for the first time, or after a long period of
disuse, wash the removable bowl and shield in warm water with dish
soap, rinse and dry thoroughly.
•Before each use of the appliance, check that it is mechanically intact.
The motor unit, the floss head, the bowl, and the shield must not be
cracked or broken in any way. The sheath and the plug should not be
cracked or broken. In the event that they should be, remove the plug
immediately from the socket and take the appliance to the
manufacturer for the necessary checks.
•Before plugging in the appliance, check that the power switch is in the
off position.
•Ensure that the cotton candy machine and the cable are not too close
to the edge of the table or work surface, and that it is not touching heat
sources; ensure also that it is not near a sink.
•Never immerse the motor unit in water or other liquids.
•Do not touch the hot surfaces.
•Do not use outdoors. For household use only.
•Do not pour any water or liquid into the floss head.
•Do not damage the floss head by introducing metal implements.
•This unit must be on a level surface to operate properly.
•Check the inside of the heating element, beneath the floss head, for
foreign objects before switching to the on position.
•Heating element will get hot. Avoid contact with the heating element
and the floss head until fully cooled.
•Never place hands inside the machine when it is running. The floss
head spins at a high RPM. Placing hands inside the machine while it is
spinning can cause serious injury.
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Cotton Candy Machine Specifications
Model CC1000-S, Electric Cotton Candy Machine
Power: 120v, 60 Hz, 360W
ETL approved
Made in China
Cotton Candy Machine
1 Year Limited Warranty
Mary Mack’s, Inc. DBA Cotton Candy Express warrants to the original
purchaser that the Cotton Candy Express Electric Cotton Candy Machine
#CC1000-S shall be free from material defects in material and
workmanship under normal household use for a period of one (1) year
from the original date of purchase provided the appliance is used in
accordance to all general warnings, safeguards and instructions found in
this instruction manual.
If the product is determined to be materially defective during the warranty
period, your sole remedy and Mary Mack’s, Inc, sole and exclusive liability
shall be limited to the repair or replacement of this product with a new or
refurbished product at Mary Mack’s, Inc. option. This warranty does not
cover exterior or interior finish or damage caused by misuse, scratching,
accident or negligence.
This warranty is extended only to the original purchaser and does not
apply to commercial use, or to damage to the product (not resulting from
defect or malfunction) while in the possession of the original consumer.
Mary Mack’s, Inc, claims no responsibility for consequential, foreseeable,
incidental, or commercial losses caused by the use of this product.
If a problem with this cotton candy machine develops during the warranty
period, please contact, Mary Mack’s, Inc for service. Send a brief letter
explaining the problem along with a purchase receipt or other proof of
date of original purchase will be required before warranty service is
rendered. Be sure to include your name, address and phone number.
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Any cotton candy machine submitted for repair must be sent
(transportation charges prepaid) to the following authorized repair center:
Mary Mack’s, Inc
Attn: Cotton Candy Machine Repair
321 Goldsboro Street
Newton Grove, NC 28366
If you have any questions concerning the use and care of this product or
comments regarding your experience with the product, we would like to
hear from you. Feel free to email us at
This warranty is only valid in the United States of America and Canada.
Parts Diagram:
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Assembly:
1. Always ensure the appliance is switched off and is not plugged into
an electrical outlet before you assemble and dismantle the cotton
candy machine.
2. Insert the shield onto the bowl (ensure all clips on the shield are fully
set around the bowl).
3. Connect the bowl and shield onto the motor base. Make sure the
bowl is pushed all the way down to meet the base. Turn clockwise to
lock the bowl on the motor base.
4. Insert the floss head onto the motor base; ensure the shaft of the
container is locked by the perpendicular shaft on the motor axis.
Operating:
1. Before operating, always remember to read this Instruction Manual in
its entirety.
2. Turn the machine ON and allow it to warm-up for 2 to 3 minutes.
3. Turn the machine OFF and allow time for the floss head to stop
spinning.
4. Use the included sugar scoop to add 1 scoop of sugar to the floss
head.
5. Turn the machine back ON and allow 30-45 seconds for the cotton
candy to begin collecting inside of the floss bowl.
6. When the cotton candy web begins to form, hold a paper cone
horizontally to collect the cotton candy on the cone. Continuously,
rotate the cone with your fingers while moving the cone horizontally,
back and forth above the floss head.
7. After a few layers have produced onto the cone, hold the cone above
the floss head and continue rotating with your fingertips.
8. When the cotton candy stops collecting inside of the floss bowl, turn
the machine OFF.
9. To make a JUMBO serving, add sugar to the floss head and continue
to build your fluffy treat. Always remember to turn the machine OFF
before adding sugar to the floss head.
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For more help, watch this
video to master your technique.
www.CottonCandyExpress.com/Yummy
Cleaning:
•Please allow machine to cool for 15 minutes before disassembling and
cleaning unit.
•Dismantle the appliance in the reverse order to the procedure
described for assembly.
•Avoid using abrasive detergents or cloths.
•The motor unit may be cleaned with a slightly damp cloth. Do not soak
or immerse the motor unit in water or other liquid.
•With exception to the motor unit, all the machine parts may be washed
in warm water with a mild soap and rinsed.
•Dry all parts before storing the appliance away.
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Mary Mack’s, Inc.
DBA Cotton Candy Express
321 Goldsboro Street
Newton Grove, NC 28366, USA
CustomerCare@CottonCandyExpress.com
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Table of contents
