CountingCars COUNTcam 2 User manual
Video Recording System
Product Manual
Version 3.1 - 2019
Product Manual
Table of Contents
1. Getting Started: 1
Charging the COUNTcam 2 - 1
Download the App - 1
Connecting to the COUNTcam 2 - 1
2. Controlling the COUNTcam 2: 2-3
Using the COUNTcam App - 2
Recording Video - 2
App Functionality - 2
Formatting the Internal Storage - 3
3. Installation: 3-5
Selecting a Location - 3
Installing the Camera on a Street Sign Using the
Adjustable Pole - 4
Installing COUNTcam 2 on a Large Post Using
Hose Clamps- 4
Adjusting the Pitch using the Indexer - 5
Using the Hose Clamp Lock Bracket - 5
4. Retrieval: 5-6
Picking-up the COUNTcam 2 - 5
Downloading Video Files- 5
Using the COUNTcam Video Uploader - 6
5. Using the Booster Pack: 6-7
Charging the Booster Pack - 6
Connecting the Booster Pack - 7
Installing the Booster Pack on an
Adjustable Pole - 7
Installing the Booster Pack on a Large Post - 7
6. Troubleshooting: 8-9
Unable to Connect to the COUNTCAM Wi-Fi
Network - 8
If the Wi-Fi Network Name is Missing
or Incorrect - 8
Unable to Connect to the COUNTcam 2 through
the app - 8
COUNTcam 2 stops recording prematurely - 8
Unable to Connect the COUNTCAM to
a computer - 9
Additional Support - 9
6. Frequently Asked Questions: 9-10
Product Manual
Product Manual
Congratulations on the purchase of COUNTcam 2, the trafc counting industry’s trusted
video recording system. The COUNTcam 2 Video Recording System allows you to easily
collect video data to conduct trafc analysis such as turning movement counts.
COUNTcam 2 uses state of the art technology to allow you to wirelessly set up your recording.
Information on how start using the COUNTcam 2, proper equipment installation, data
retrieval, and using the booster pack for extended studies is covered in this manual.
1. Getting Started
Charging the COUNTcam 2
The COUNTcam 2 will
need to be charged
before use. The charging
port of the COUNTcam 2
is located on the bottom
of the device. To plug
in the charger, align the
three pin connector of the
charger with the alignment
nub of the charging
port and gently insert
the charger connector.
After alignment, use the
locking screw to secure
the connection. The
green charging indicator
on the COUNTcam 2
will be illuminated when
COUNTcam 2 is charging.
The charging indicator will
turn off when charging
is complete. It takes
approximately 15 hours
to completely charge the
COUNTcam 2.
Download the App
Download the
COUNTcam App
from the Google
Play Store or
from the Apple
App Store to a
mobile device
(i.e. phone or
tablet). This is
a proprietary
app designed to control the COUNTcam 2. You will
need the COUNTcam app to initiate recording
on the COUNTcam 2. Once the app is installed,
you will not need access to the Internet to use the
COUNTcam 2.
Connecting to the COUNTcam 2
The COUNTcam 2 uses a local wireless network
(Wi-Fi) to communicate with your mobile device.
• Press the power button on the front of the
COUNTcam 2 for 1 second. The COUNTcam
2 will broadcast its wireless network within 10
seconds of powering up.
• Go to your mobile device’s Wi-Fi settings and
connect to the COUNTcam network.The network
name prex is COUNTCAM followed by the
device’s ID. The default password is “12345678”
which can be changed later.
Note: You must be in range (up to 20 feet) of the
COUNTcam 2 Wi-Fi network to ensure connection.
1
Tip: Make sure to charge your COUNTcam after
every use. If the COUNTcam is not being used
frequently, a charge at least every 4 to 6 months
is recommended.
Product Manual
1
2. Controlling the COUNTcam 2
Using the COUNTcam App
Once you have the COUNTcam app installed,
connect to the COUNTcam 2 wireless network
through your mobile device. Next, open the
COUNTcam app on the mobile device connected
to the COUNTCAM wireless network and wait
up to 20 seconds for the live stream to appear.
The COUNTcam app may have some minor
differences between the iOS and Android
platform, however this section covers both
Android and iOS app functionality
Using the COUNTcam app, you are able to do the
following:
• See the live view of the camera for positioning to
ensure you are recording the desired recording
area.
• Start or stop the COUNTcam 2 video recording.
• Check the battery level of the COUNTcam.
•Reviewrecordedvideostoredonthe COUNTcam.
• Format the internal storage on the COUNTcam.
Recording Video
Once you are connected to COUNTcam 2 through
the COUNTcam app, you will be able to start
recording video. To initiate recording, tap the
orange circular recording button in the center-
bottom of the app (in portrait mode) or the center-
right of the app (gure 1, 3). You will know the
COUNTcam 2 is recording when the red recording
indicator starts blinking in the app (gure 1,1) and
the blue LED on the front of COUNTcam 2 is also
blinking.
App Functionality
The COUNTcam app has several icons on the sides
of the screen that serve different functions. This
section will explain those icons in more detail.
1. Recording Indicator. When the red icon is
blinking, that means the COUNTcam 2 is
recording video. The blue LED on the front of
the COUNTcam 2 should also be blinking to
indicate the camera is recording.
2. Battery Meter. This icon displays the current
charge level of the COUNTcam 2's internal
battery. If you are using a booster pack, this
indicator does not represent the booster pack's
state of charge, it is for the camera only. Note:
the battery meter in the COUNTcam app is
displayed very close to the battery meter of
the mobile device running the app. When
checking the battery level of your COUNTcam,
make sure you are looking at the COUNTcam
battery meter and not the mobile device's
battery meter.
2
Figure 1
Tip: The COUNTcam 2 wireless network will
appear as ‘COUNTCAM_XXXXXXXXXXXX’ This
is the Device ID of your COUNTcam 2 and is
located on the label under the mounting bracket.
Product Manual
3. Video Record. When this icon is tapped, the
COUNTcam will start or stop recording video.
4. Video Review. When this icon is tapped, you
will be able to see all the recorded video stored
on the COUNTcam 2 internal storage. Here you
will be able to playback the recorded video
les and delete any unwanted video les.
5. Time Stamp. The time stamp is automatically
set based on the time the mobile device's
time setting and will be displayed on all video
les recorded. Note: if the time stamp is not
accurate, restart the app so it can correctly pull
the time and date from your mobile device.
Formatting the Internal Storage
If you are out in the
eld and want to
ensure there are no
video les left on the
COUNTcam from a
previous recording
session you are
able to clear the
internal storage of
the COUNTcam 2 by
formatting the disk.
To format tap the 'settings' icon in the top right
corner of the app (gure 2, 1) Note: the settings
icon will only be visible when the app is in portrait
mode (gure 2)
Note: When the mobile device is in portrait mode,
the battery indicator of the COUNTcam 2 is much
easier to distinguish and can be seen in Figure 2, 2.
Once in the settings menu, you will see the option
to format. Tap the format bar and you will be asked
if you want to format the internal storage, tapping
'sure' will clear the memory of the COUNTcam
2 and the card capacity will be displayed on the
format bar. Note: formatting the internal storage
will permanently delete all video les stored on
the internal storage.
3. Installation
Proper COUNTcam installation in the eld is crucial
to capturing usable video data.This section reviews
the best practices for installing your COUNTcam 2
in the eld.
Always use caution and best judgment when
working in the eld. Equipping your vehicle
with warning lights and/or a roof beacon is
recommended for your protection. Additionally,
wearing reective clothing or a safety vest is
recommended to increase your visibility to drivers .
Selecting a Location
At the desired recording
site, nd a tree, utility pole,
or street sign that allows
for a clear view of the
area to be recorded. The
camera should be 50-100
ft (15-30m) from the center
of the intersection.
• Avoid setup locations where objects may
obstruct views, such as bus stops and truck
loading zones.
• Try to position the camera facing North or South
to avoid sun glare during sunrise or sunset which
could obstruct the video footage.
• A birds-eye view will make the video easier to
count, try to install the camera high up and
pointed down.
• Wear reective vests / clothing when working
in and around trafc to increase visibility to
motorists. It is also recommended to engage
the hazard lights and install a light beacon on
your vehicle if it will obstruct trafc.
• Unless given special permission, installation
of equipment on private property is not
recommended.
• Avoid interaction with wildlife at installation site
by all means necessary.
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Figure 2
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Installing COUNTcam 2 on a Large Post
Using Hose Clamps
1. Insert a large hose
through the hose clamp
bracket on the COUNTcam,
then, insert the end of the
hose clamp through the
lock bracket.
2. Connect to the
COUNTCAM wireless
network on a mobile device
with the Explorer Elite app
installed.
3. Open the Explorer Elite app and allow up to
20 seconds for the live stream to appear. Once
viewing the live stream, tap the record icon to
initiate recording. The blue recording indicator
will begin to blink on the COUNTcam 2.
4. Using a ladder (not provided; use at your own
risk), secure the large hose clamp to the post or
tree. Make sure the COUNTcam 2 is pointed in
the proper direction by using the live stream on
the Explorer Elite app and adjust as needed. For
best results, the camera should be elevated at
least 12 feet (3.66 meters) off the ground.
Installing the Camera on a Street Sign Using
the Adjustable Pole (preferred method)
1. Secure the COUNTcam to the adjustable pole.
The COUNTcam easily snaps into the mount
secured to the top of the pole. Alternatively,
a small hose clamp can also be used with the
COUNTcam mounting bracket to secure the
COUNTcam 2 to the pole.
2. Connect to the COUNTCAM wireless network
on a mobile device with the COUNTcam app
installed.
3. Open the COUNTcam app and allow up to 20
seconds for the live stream to appear. Once
viewing the live stream, tap the record icon to
initiate recording. The blue recording indicator
will begin to blink on the COUNTcam 2.
4. Extend the aluminum pole to
the desired height. Make sure
the COUNTcam 2 is pointed
in the proper direction by
using the live stream on
the COUNTcam app
and adjust as needed.
For best results, the camera
should be elevated at least 12 feet
(3.66 meters) off the ground. Be mindful of
overhead power lines when raising the pole.
Note: if windy conditions or bad weather is
expected, extending the pole over 15 feet (4.5m)
is not recommended.
5. Use two hose clamps to attach the adjustable
pole onto the sign; tighten both hose clamps and
lock the adjustable pole to the sign with the hose
clamp lock and padlock.
4
Tip: Avoid installing COUNTcams near
bus stops. Buses and other large vehicles
stopping frequently might obstruct the
camera.
Product Manual
Adjusting the Pitch using the Indexer
After attaching the
COUNTcam 2, the pitch
can be adjusted to ensure
the desired recording area
is in the viewable area of
the camera.
Press the indexer in on the
mounting bracket of the
camera.
When depressed, the
indexer will disengage
and allow you to adjust the
pitch of the COUNTcam
When the COUNTcam
is at the desired angle,
release the indexer to
lock the COUNTcam in that position.
Using the Hose Clamp Lock Bracket
• Before installing the
hose clamp, thread
the hose clamp
through the back of
the lock bracket.
(See Fig. A )
• Make sure the drive of
the hose clamp is
fully covered by the
lock bracket and tighten
the hose clamp. Hose
clamps should not be
over-tightened, this
may cause the clamp to
break. After tightening
the hose clamp, insert
the padlock through
the holes of the lock
bracket.
4. Retrieval
Picking-up the COUNTcam 2
After the recording period has ended, carefully
take down the COUNTcam 2 from the large post or
by lowering the extension pole.
• Be mindful of overhead power lines when using
a ladder or when lowering the extension pole.
• Lower the extension pole slowly to avoid
dropping or damaging the COUNTcam 2
• Consider placing the COUNTcam 2 in a
backpack or other container when removing
from a large post to avoid the chance of
accidental damage caused by dropping the
COUNTcam 2.
If the COUNTcam is still recording, simply hold
the power button down for three seconds to stop
the recording and turn off the camera. There is no
need to re-connect to the COUNTcam through the
app to stop recording.
Downloading Video Files
Using a laptop or desktop computer, download
the video les from the COUNTcam by following
these steps:
1. Access the data retrieval port by removing the
port cover on the COUNTcam. Press up on the
tab on the bottom of the cover to remove it. In
order to keep the data port weather proof, the
cover may be difcult to remove. Use a coin or
small object to apply pressure to the tab.
2. The COUNTcam 2’s data port is the lower
mini USB port. The upper port is a mini HDMI
connection and is not used for the COUNTcam
2. Using the COUNTcam 2 Video Download
Cable, connect the COUNTcam 2 to your
computer.
3. The COUNTcam 2 internal storage will appear
in your desktop or drive list as “Untitled”. The
5
Fig. A
Fig. B
Product Manual
2. Select the (+) icon in the middle of the program
to add a video le to be cut.
3. The duration of the video is displayed on the
bottom right of the screen. This is the total
length of the video. For example, if your video
le is 14 hours long, the start point would
be 00:00:0.000 and the end point would be
14:00:00.000.
4. Adjust the start point and end point to remove
any unwanted footage. For example, if your
video started at 5:45:00 and ended at 19:45:00
and you would like the video le to be from
6:00 to 19:00, you would enter 00:15:00.000
as the Start Point and 13:15:00.000 as the End
Point.
5. Since all les are the same format, select “1.
Direct Cut.” Click “browse” at the bottom to
select the location where you would like the
merged le to be saved.
5. Using the Booster Pack
The COUNTcam 2 Booster Pack allows you
to extend the recording run time of your
COUNTcam 2. The Booster Pack will add 50 hours
of runtime to your COUNTcam 2 to allow the
COUNTcam 2 to record up to 100 hours of video
footage on a single charge.
Charging the Booster
Pack
TheBoosterPackwillneed
to be charged before use.
The charging port of the
Booster Pack is located
on the top of the device. The Charging Port on the
Booster Pack is a 3-pin female connector labeled
“INPUT”. To plug in the charger, align the three pin
connector of the charger with the alignment nub
of the charging port and gently insert the charger
connector. After alignment, use the locking screw
to secure the connection. The green charging
name of the drive can be changed.
To access the recorded video les,
Open Untitled > DV > Movie.
4. The COUNTcam 2 creates video in 30 minute
segments. Drag the desired video les to the
folder of your choice on your computer to
begin the video le download.
Using the COUNTcam Video Uploader
The COUNTcam Video
Uploader is a free, easy-to-use
video editing tool. You can
use this software to merge
multiple les into one large
le, and splice video les to
remove unwanted data.
The COUNTcam Video Uploader can be
downloaded for free by clicking the following link:
COUNTcam Video Uploader Install
Once installed, open the program and select
“Video Joiner” to merge multiple les from the
COUNTcam 2 into one video le. For instructions
on how to use the software, please download the
instructions here.
1. Select the (+) icon on the right side of the
program and navigate to the COUNTcam 2
folder and select the desired videos to be
joined.
2. Once all the desired videos are in the list, select
the “Join” icon to begin merging the les.
3. Since all les are the same format, select “1.
Direct Join.” Click “browse” at the bottom to
select the location where you would like the
merged le to be saved.
After merging video les, you can use the video
cutter to remove unwanted sections of video at the
beginning or end of the le.
1. Select the Video Cutter tab at the top of the
program.
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Product Manual
indicator next to the INPUT connection will be
illuminated when the Booster Pack is charging.
The charging indicator will turn off when charging
is complete. It takes approximately 15 hours to
completely charge the COUNTcam 2 Booster Pack.
Connecting the Booster Pack
Using the Booster Pack Cable, connect the male
end of the cable to the OUTPUT port of the booster
pack. Then, connect the female end of the cable to
the charging port of the COUNTcam 2.
The green charging indicator will be illuminated
on the COUNTcam 2 to indicate Booster Pack is
sending charge to the COUNTcam 2.
Installing the Booster Pack on an
Adjustable Pole
1. The Booster Pack
has a hose clamp
mounting bracket
on the back of the
housing. Thread a
small hose clamp
through the mounting
bracket of the Booster
Pack. Due to the acute
angle of the mounting
bracket, bending
the edge of the
hose clamp may be
necessary to get the
hose clamp through
the bracket.
2. Once the hose clamp
is inserted, you can
attach the Booster Pack to the adjustable pole.
Attach the Booster Pack on the adjustable
pole so that when secured to a street sign,
the Booster Pack is 8 - 10 feet (2.5 - 3 Meters)
off the ground. The booster pack should be
as close to the ground as possible, but high
enough to avoid tampering or vandalism.
Note: Do not install the Booster Pack at the top
of the Adjustable Pole near the camera. The
weight of the Booster Pack + COUNTcam 2 can
create a pendulum effect in windy conditions.
Video being recorded may not be usable.
3. After attaching the Booster Pack at an ideal
spot on the adjustable pole, connect to the
COUNTcam 2 using the booster pack cable.
Once connected, wrap excess cable around the
housing of the Booster Pack.
4. Carefully raise the adjustable pole and secure
it to the street sign using medium hose clamps
and secure it with the hose clamp lock bracket.
(See section 3 for more detail on installation)
Installing the Booster Pack on a Large Post
1. The Booster Pack has a hose clamp mounting
bracket on the back of the housing. Insert a
large hose through the hose clamp bracket on
the Booster Pack, then, insert the end of the
hose clamp through the lock bracket. Due to the
acute angle of the mounting bracket, bending
the edge of the hose clamp may be necessary
to get the hose clamp through the bracket.
2. Using a ladder (not provided; use at your own
risk), secure the large hose clamp to the post.
The Booster Pack should be installed at least 10
- 15 feet (3 - 4.5 Meters) off the ground to avoid
vandalism or tampering.
3. Make sure the drive of the hose clamp is fully
covered by the lock bracket and tighten the
hose clamp. Hose clamps should not be over-
tightened, this may cause the clamp to break.
After tightening the hose clamp, insert the
padlock through the holes of the lock bracket.
4. After attaching the Booster Pack at an ideal
spot on the post, install and connect to the
COUNTcam 2 using the booster pack cable.
(See section 3 for more detail on installation)
Once connected, wrap excess cable around the
housing of the Booster Pack.
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Product Manual
7
6. Troubleshooting
Sometimes things don’t work as they should. This
section will review some common errors and how
to resolve them.
Unable to Connect to the COUNTCAM Wi-Fi
Network
If you are experiencing connectivity issues with
your COUNTcam 2, here are some suggestions to
help remedy the connectivity issues.
Make sure Wi-Fi is enabled. If you are unable to
see the COUNTCAM wireless network, make sure
you have Wi-Fi enabled on your mobile device.
Refresh the network list. If the COUNTCAM wireless
network does not appear in the list of wireless
networks in range, try refreshing the network list
on your mobile device. You can refresh the network
list on most devices by dragging your nger down
the screen and releasing, or exiting the re-entering
the Wi-Fi tab.
Restart the COUNTcam 2. If the COUNTCAM
wireless network does not appear, try restarting
the COUNTcam 2 by holding the power button for
3 seconds. After that, wait 10-15 seconds for the
COUNTcam to fully power down. Then, push the
power button on the COUNTcam 2 and allow 10
seconds for the COUNTcam to start broadcasting
its wireless network.
Restart the mobile device. If the above methods
do not resolve the connectivity issues, try restarting
your mobile device and attempt to connect to
COUNTCAM wireless network again.
If the Wi-Fi Network Name is Missing or
Incorrect.
If the COUNTcam wireless network is missing or
appears as a series of question marks or carrots,
the rmware is corrupted and will need to be
reinstalled. Here is a link to a document on how to
re-install the camera rmware.
Unable to Connect to the COUNTcam 2
through the App
If you are able to connect to the COUNTCAM Wi-
Fi network but are having connectivity through the
COUNTcam app, here are some suggestions to
help remedy the connectivity issues.
Restart the COUNTcam app. If you are unable
to connect to the COUNTcam 2 through the
COUNTcam, try restarting the app and opening
it again. If the camera still will not connect, it is
recommended to try this 2-3 times until the camera
connects.
Restart the COUNTcam 2. If you are unable
to connect to the COUNTcam 2 through the
COUNTcam app, try restarting the COUNTcam 2
by holding the power button for 3 seconds. After
that, wait 10-15 seconds for the COUNTcam to
fully power down. Then, push the power button
on the COUNTcam 2 and allow 10 seconds for
the COUNTcam to start broadcasting it’s wireless
network and attempt to connect again.
Restart the mobile device. If the above methods
do not resolve the connectivity issues, try restarting
your mobile device, re-connect to the COUNTCAM
wireless network, and attempt to connect to the
COUNTcam 2 through COUNTcam again.
Re-install the rmware. If none of the above
methods do not resolve the connectivity issues,
the rmware may be corrupted and will need to be
reinstalled. Here is a link to a document on how to
re-install the camera rmware.
COUNTcam 2 stops recording prematurely
If your COUNTcam 2 is not recording video
properly, this next section has some suggestions to
help remedy the performance issues.
Check the internal memory. Connect the
COUNTcam 2 to your computer and check the
internal storage capacity. When there are no
les, the internal storage should have 60-64GB
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Product Manual
of available storage. If there is less than 60 GB of
storage available, and no video les are on the
disk, formatting the card may be necessary.
Format the internal storage. You can format the
internal storage by connecting to the COUNTcam
through COUNTcam app and tapping the Camera
Settings icon.You will then see the option to format.
Note: Formatting the storage will erase all contents
of the internal storage. Note: be sure to download
any needed video les on the COUNTcam 2 prior
to formatting the disk. Format the internal storage
through the app only, do not format the internal
storage using your computer. Doing so will change
the le format of the storage the camera can not
read.
Fully charge the COUNTcam 2. If your COUNTcam
2 stops recording prematurely, make sure the
COUNTcam 2 (or Booster Pack when applicable)
is fully charged before next deployment. Plug the
COUNTcam 2 charger into the charging port on
the bottom of the device and wait until the green
charging indicator turns off before unplugging the
charger.
Unable to Connect the COUNTCAM to a
computer
If you are experiencing connectivity issues
between your COUNTcam 2 and your computer,
here are some suggestions to help remedy the
connectivity issues.
Try another USB port. The USB port on your
computer may be bad or does not support the
read/write speeds required. Try a different USB
port on your computer to see if the COUNTcam
appears on your desktop.
Try another download cable. The download cable
you are using may have worn out or is faulty. If
possible, try connecting the COUNTcam 2 to your
computer using a different download cable.
Make sure the camera is powered off. The camera
may not connect to the computer if it is powered
on. To power down the COUNTcam 2, disconnect
if from your computer, then, hold the power
button down for three seconds. Note: if the blue
light on the front of the COUNTcam 2 illuminates
when you press the power button that means the
COUNTcam 2 is powering on. If this happens,
release the power button, then press it again for
three seconds.
Make sure the blue LED illuminates. When the
COUNTcam 2 is connected to a computer, the blue
LED on the front of the COUNTcam will illuminate
for 1-3 seconds. If the blue LED does not illuminate
when you plug the COUNTcam 2 into a computer,
that means the COUNTcam 2 is powered up or it is
not making a connection with the computer.
Additional Support
If this section has not resolved the issue you are
experiencing, contact CountingCars.com Tech
Support for further assistance. CountingCars.com
Tech Support can be reached by emailing:
Please allow 24 hours for a CountingCars Tech
Support associate to respond to your request.
7. Frequently Asked Questions
How long does it take to charge the battery?
It takes approximately 15 hours to fully recharge
the COUNTcam 2 and Booster Pack.
Is the COUNTcam 2 ‘Weather-Proof’?
The COUNTcam 2 is designed to operate in most
climates and weather conditions. Do not use the
COUNTcam 2 Video Recording System in extreme
temperatures outside of the operating range or in
extreme severe weather to avoid serious damage
to your equipment.
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COUNTcam 2 Firmware Installation Guide
Product Manual
Can I replace the battery?
No, the COUNTcam has a built-in customized
lithium battery. Please contact CountingCars Tech
Support for further questions regarding battery
replacement.
How do I know if my equipment is charged?
The COUNTcam 2 and Booster Pack have a green
charging indicator that illuminates when charging,
and will turn off when the batteries are fully
charged.
How long does the COUNTcam record?
The COUNTcam 2 internal battery will allow you to
record for 50 continuous hours when fully charged.
With the Booster Pack, an additional 50 hours of
record time is added. The COUNTcam 2 + Booster
Pack can record for 100 continuous hours when
fully charged.
Can I connect to the COUNTcam from the
ofce?
No, the COUNTcam 2 produces a local Wi-Fi
network in order to connect to nearby mobile
devices. The COUNTCAM wireless network is not
connected to the Internet. You must be in range of
the COUNTCAM wireless network in order to view
camera feed and initiate recording. Remote camera
viewing or control is not possible at this time.
Can I use three Booster Packs to record over
150 hours?
No, because of the video quality settings, the
COUNTcam 2's internal storage will hold up to
150 hours of video. If you have a special project
that requires more than 150 hours of video to
be recorded at a single time, please contact
CountingCars.com support for further assistance.
The live view is choppy or inconsistent, will
my videos look this way too?
No, the live view is only for positioning the camera.
Because the live view is transmitted through a low
power WiFi network, there will be a slight time
delay on the view and sometimes the view can be
intermittent. The recorded video footage comes
directly form the camera and will not have any lag
or inconsistency.
Notes:
If you have any questions not covered in
this manual, or need additional support,
contact CountingCars Tech Support by
emailing Support@CountingCars.com.
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