FLIR M3100E Series User manual

Instruction Manual
M3100E Series

Instruction Manual
M3100E Series
#LX400028; r.27370/27370; en-US iii

Thank you for purchasing this product. FLIR is committed to providing our customers with a high quality,
reliable security solution.
This manual refers to the following models:
M3104E (4-channel)
M3108E (8-channel)
M3116E (16-channel)
For the latest online manual, downloads and product updates, and to learn about our complete line of
accessory products, please visit our website at:
www.flirsecurity.com/pro
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE
COVER. NO USER SERVICABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral
triangle, is intended to alert the user to the presence of uninsulated
"dangerous voltage" within the product’s enclosure that may be of
sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to
alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying
the appliance.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT
TO RAIN OR MOISTURE.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF THE PLUG
TO THE WIDE SLOT AND FULLY INSERT.
#LX400028; r.27370/27370; en-US iv

Table of contents
1 Important Safeguards ..........................................................................1
1.1 General Precautions....................................................................1
1.2 Installation................................................................................. 1
1.3 Service.....................................................................................3
1.4 Use..........................................................................................3
2 M3100E Series Features.......................................................................4
3 Getting Started (M3100E Series) ...........................................................5
4 Front Panel (M3100E Series).................................................................6
5 Rear Panel (M3100E Series)..................................................................7
6 Basic Setup (M3100E Series) ................................................................9
6.1 Step 1: Connect the BNC Cameras................................................. 9
6.2 Step 2: Connect the Mouse........................................................... 9
6.3 Step 3: Connect the Ethernet Cable ................................................9
6.4 Step 4: Connect the Monitor..........................................................9
6.5 Step 5: Connect the Power Adapter and Power on the DVR................ 10
6.6 Step 6: Upgrade Firmware to Latest Version (if Available) .................. 10
6.7 Step 7: Verify Camera Image ....................................................... 10
6.8 Step 8: Set the Time .................................................................. 11
6.9 Default System Password & Port Numbers ..................................... 11
6.9.1 FLIR Cloud™ ................................................................ 11
6.10 Quick Access to System Information ............................................. 11
7 About MPX........................................................................................ 13
7.1 What types of cabling and run lengths does MPX work with? .............. 13
8 Mouse Control .................................................................................. 14
9 Remote Control................................................................................. 15
9.1 Setting the Remote Control Address ............................................. 16
10 Using the System .............................................................................. 17
10.1 On-Screen Display .................................................................... 17
10.2 Using the Quick Menu................................................................ 17
10.3 Adjusting Color Settings ............................................................. 18
10.4 Using the Navigation Bar ............................................................ 19
10.5 Using the Camera Toolbar .......................................................... 20
10.5.1 Using Instant Playback .................................................... 20
10.5.2 Using Digital Zoom in Live Display ..................................... 21
10.5.3 Using Real-time Backup .................................................. 21
10.6 Using the Virtual Keyboard.......................................................... 21
11 Setting The Time ............................................................................... 23
12 Recording......................................................................................... 24
12.1 Video Recording Types .............................................................. 24
12.2 Main Stream and Sub Stream ...................................................... 24
12.3 Setting up Scheduled or Manual Recording .................................... 24
12.4 Configuring Hard Drive Overwrite ................................................. 25
13 Search (Playback) ............................................................................. 26
13.1 Playing Back Video from the Hard Drive......................................... 26
13.2 Playback Controls ..................................................................... 27
13.3 Playing Back from a USB Drive .................................................... 27
14 Backup............................................................................................. 29
14.1 Formatting the USB Thumb Drive ................................................. 29
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14.2 Backing up Video...................................................................... 30
14.3 Using Video Clip Backup ............................................................ 30
14.4 Viewing Backup Files................................................................. 31
14.4.1 Viewing Backup Files on PC ............................................. 31
14.4.2 Viewing Backup Files on Mac ........................................... 34
15 Managing Passwords and User Accounts............................................. 37
15.1 Changing Passwords................................................................. 37
15.2 Adding Users ........................................................................... 38
15.3 Modifying Users ....................................................................... 38
15.4 Deleting Users ......................................................................... 39
15.5 Account Groups ....................................................................... 39
15.6 Adding Groups ......................................................................... 39
15.7 Modifying Groups ..................................................................... 40
15.8 Deleting Groups ....................................................................... 40
16 Using the Main Menu ......................................................................... 41
16.1 Camera .................................................................................. 41
16.1.1 Recording..................................................................... 41
16.1.2 Configuring Recording Quality .......................................... 42
16.1.3 Configuring Audio Recording ............................................ 42
16.1.4 Configuring Snapshot Recording Settings............................ 43
16.1.5 Creating Custom Channel Names...................................... 44
16.1.6 Selecting Cable Type ...................................................... 45
16.2 Info........................................................................................ 46
16.2.1 HDD Info...................................................................... 46
16.2.2 Record Info ................................................................... 46
16.2.3 Version ........................................................................ 47
16.2.4 Alarm Status ................................................................. 47
16.2.5 Online Users ................................................................. 48
16.2.6 Load............................................................................ 48
16.2.7 Test............................................................................. 49
16.2.8 BPS ............................................................................ 49
16.2.9 Log ............................................................................. 49
16.3 Setting.................................................................................... 51
16.3.1 Network ....................................................................... 51
16.3.2 Selecting DHCP or Static IP Address (TCP/IP) ...................... 51
16.3.3 Configuring System Ports (Connection)............................... 52
16.3.4 Configuring DDNS Settings .............................................. 52
16.3.5 Configuring Email Alerts .................................................. 53
16.3.6 Event........................................................................... 55
16.3.7 Configuring Motion Detection............................................ 55
16.3.8 Configuring Video Loss Settings ........................................ 57
16.3.9 Configuring Hard Drive Warnings....................................... 57
16.3.10 Configuring Network Warnings .......................................... 58
16.3.11 Storage........................................................................ 59
16.3.12 Configuring the Video Recording Schedule .......................... 59
16.3.13 Configuring Pre-Recording ............................................... 60
16.3.14 Configuring the Snapshot Schedule ................................... 61
16.3.15 Configuring Holidays....................................................... 61
16.3.16 Formatting the Hard Drive ................................................ 62
16.3.17 Configuring Hard Drive Type ............................................. 63
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16.3.18 Configuring General System Settings ................................. 63
16.3.19 Setting the Monitor Resolution (Display) .............................. 64
16.3.20 Saving Your System Configuration to a USB Flash
Drive ........................................................................... 65
16.3.21 Setting the System to Factory Defaults................................ 66
16.3.22 Upgrading Firmware from USB.......................................... 67
16.4 Shutdown................................................................................ 69
17 Connecting to Your System Over the Internet on PC or Mac .................... 70
17.1 System Requirements................................................................ 70
17.2 Step 1 of 3: Connect your System to Your Router ............................. 70
17.3 Step 2 of 3: Obtain the system’s Device ID...................................... 71
17.4 Step 3 of 3: Connect to the System Over the Internet ........................ 71
18 Using FLIR Cloud™ Client for PC or Mac .............................................. 75
18.1 Home Page ............................................................................. 75
18.2 Live View ................................................................................ 75
18.2.1 Live View Controls.......................................................... 76
18.2.2 Opening Live View in Multiple Monitors ............................... 77
18.3 Controlling PTZ Cameras ........................................................... 78
18.3.1 PTZ Presets.................................................................. 79
18.3.2 PTZ Tours..................................................................... 80
18.3.3 PTZ Pattern .................................................................. 81
18.3.4 PTZ Scan ..................................................................... 82
18.3.5 PTZ Pan....................................................................... 82
18.4 Playback................................................................................. 82
18.5 Playback Controls ..................................................................... 84
18.6 Downloading Video to your Computer Hard Drive............................. 85
18.7 Alarm ..................................................................................... 86
18.8 Log........................................................................................ 87
18.9 E-map .................................................................................... 88
18.10 Devices .................................................................................. 90
18.11 Device Config .......................................................................... 91
18.12 Alarm CFG .............................................................................. 91
18.13 Tour & Task ............................................................................. 94
18.14 Account.................................................................................. 95
18.14.1 Managing User Accounts ................................................. 95
18.14.2 Managing Roles............................................................. 97
18.15 General .................................................................................. 98
18.15.1 Basic........................................................................... 98
18.15.2 File ............................................................................. 98
18.15.3 Alarm Prompt ................................................................ 99
18.15.4 Version ...................................................................... 100
19 Connecting to your System Using Smartphone or Tablet Apps.............. 101
19.1 iPhone.................................................................................. 101
19.1.1 Prerequisites............................................................... 101
19.1.2 Connecting to your System on iPhone............................... 101
19.1.3 Live View Interface ....................................................... 102
19.1.4 Controlling PTZ Cameras............................................... 103
19.1.5 Viewing Snapshots and Videos with Local Files .................. 104
19.1.6 Using Playback Mode on iPhone ..................................... 105
19.1.7 Enabling Push Notifications ............................................ 106
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19.1.8 Using the Event List ...................................................... 108
19.1.9 Using Favorites............................................................ 109
19.1.10 Using the E-Map .......................................................... 110
19.1.11 Device Manager........................................................... 112
19.1.12 Adding Devices Using an IP or DDNS Address
(Advanced) ................................................................. 113
19.2 iPad..................................................................................... 115
19.2.1 Prerequisites............................................................... 115
19.2.2 Connecting to your system on an iPad .............................. 115
19.2.3 Live View Interface ....................................................... 116
19.2.4 Controlling PTZ Cameras............................................... 117
19.2.5 Using Playback Mode on iPad......................................... 118
19.2.6 Using Local File to View Manual Recordings ...................... 120
19.2.7 Enabling Push Notifications ............................................ 121
19.2.8 Using the Event List ...................................................... 123
19.2.9 Using Favorites............................................................ 124
19.2.10 Using the E-Map .......................................................... 125
19.2.11 Using the Device Manager ............................................. 127
19.2.12 Adding Devices Using an IP or DDNS Address
(Advanced) ................................................................. 127
19.3 Android ................................................................................ 130
19.3.1 Prerequisites............................................................... 130
19.3.2 Connecting to your System on Android ............................. 130
19.3.3 Live View Interface ....................................................... 131
19.3.4 Controlling PTZ Cameras............................................... 132
19.3.5 Viewing Snapshots and Videos with Local Files .................. 133
19.3.6 Using Playback Mode on Android .................................... 133
19.3.7 Enabling Push Notifications ............................................ 135
19.3.8 Using the Event List ...................................................... 136
19.3.9 Using Favorites............................................................ 136
19.3.10 Using the E-Map .......................................................... 138
19.3.11 Device Manager........................................................... 139
19.3.12 Adding Devices Using an IP or DDNS Address
(Advanced) ................................................................. 140
20 DDNS Setup (Advanced) .................................................................. 142
20.1 Accessing your System within a Local Network (LAN) ..................... 142
20.1.1 Step 1 of 3: Connect your System to Your Router ................ 142
20.1.2 Step 2 of 3: Obtain the System’s Local IP Address ............... 143
20.1.3 Step 3 of 3: Connect to the System’s Local IP
Address ..................................................................... 143
20.2 DDNS Setup—Access your System Remotely over the
Internet................................................................................. 145
20.2.1 Step 1 of 4: Port Forwarding ........................................... 146
20.2.2 Step 2 of 4: Create a DDNS Account ................................ 146
20.2.3 Step 3 of 4: Enable DDNS on the System .......................... 147
20.2.4 Step 4 of 4: Connect to the System’s DDNS Address ........... 148
21 Connecting a PTZ Camera (M3100E Series)........................................ 152
21.1 Controlling a PTZ Camera (Local DVR)........................................ 152
21.2 Advanced PTZ Controls ........................................................... 153
21.2.1 Presets ...................................................................... 154
21.2.2 Tours......................................................................... 154
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21.2.3 Pattern....................................................................... 155
21.2.4 Auto Scan .................................................................. 155
22 M3100E Series Hard Drive Installation ............................................... 157
22.1 Installing a Hard Drive.............................................................. 157
22.2 Removing the Hard Drive.......................................................... 158
22.3 Formatting Hard Drives ............................................................ 159
23 Troubleshooting .............................................................................. 161
24 M3100E Series System Specifications ............................................... 163
25 Notices........................................................................................... 166
25.1 FCC/IC Notice........................................................................ 166
25.2 Modification........................................................................... 166
25.3 ROHS .................................................................................. 166
#LX400028; r.27370/27370; en-US ix