COVENANT HAVEN SC-100 User manual

Installation Manual
SC-100
SC-200
SC-300/350
SC-600

DWG NO. 5797
TABLE OF CONTENTS
1. Attention and Notes............................
2. Model #SC-100..................................
3. Model #SC-100H................................
4. Model #SC-100L................................
5. Model #SC-200, #SC-300..................
6. Model #SC-300HG.............................
7. Model #SC-350..................................
8. Model #SC-600..................................
9. Field Calibration of Audio Board.........
10. Attention users.................................
11. Warranty..........................................
PAGE -1-
DESCRIPTION PAGE NUMBER
1 & 2
3
4 & 5
6
7, 8, 9 & 10
11
12 & 13
14, 15, 16 & 17
18
19
20

When operating the Safety-Comm. ®, do not spin or twist the gooseneck
microphone.
The gooseneck may be moved from side-to-side or up-and-down.
However, twisting the gooseneck 360 degrees or more may damage
the cabling within the microphone assembly.
This type of damage to the Safety-Comm.® is not covered under the
standard warranty.
ATTENTION:
A 3.00" to 3.50" diameter hole will accommodate the SC-100 and SC-350 without
the use of an adapter.
The Safety-Comm. ® must be mounted in a barrier sufficient to prevent sound
from traveling from the outside speaker back into the gooseneck (source)
microphone.
Failure to mount the Safety-Comm.® in a adequate barrier will result in
feedback and other sound-related problems.
ATTENTION DESIGNERS:
NOTE:
DWG NO. 5792
PAGE -2-

Cleaning Procedures for Haven Window Intercoms
Haven Technology has reviewed our intercom products and has the following
recommendations to ensure cleanliness and reduce the potential for germ transfer. Window
intercoms may be cleaned with commercially available household disinfectant wipes. If you
use a spray disinfectant, do not spray directly on any part of the intercom. Apply
disinfectant to a soft cloth like microfiber, then wipe down the unit.
When cleaning:

Follow the disinfectant manufactures directions for use.

Remove any excess liquid from the cloth/wipe to avoid getting cleaning solution into
ports and other openings.

Wipe intercom with a clean microfiber-type cloth to remove any residual left by the
cleaners. Do not use a sponge or abrasive cleaning surface.

Do not spray disinfectant directly onto the intercom. Spray onto cloth and then
clean the intercom unit.
Haven Technology cannot make a determination of the effectiveness of a given disinfectant
product in fighting pathogens. Please refer to your local public health authority’s guidance
on how to stay safe from potential infection.
If you have any questions or concerns, please contact us at
[phone] or [e-mail];
8:00 am to 5:00 pm PST.
Made in America Since 199 3

Attention Users: Training/Operation tips
Thank you for purchasing our Safety-Comm.® line of Box Office/Transaction Intercom Systems.
After installation, please review this document in full. Understanding this material will help you operate the
units more efficiently.
•VOX operation: Box Office/Transaction intercoms on the market today employ VOX technology.
This means that conversations are one-at-a-time, not full duplex like land-line telephone systems
(where participants can talk and listen at the same time). VOX technology must be employed to
prevent feedback that would occur if microphones and speakers were ‘live’ on both sides. [Note:
telephones do not have this problem because the sound travels directly into the ear and not to the
mouthpiece].
•The VOX switch decides which conversation to allow and which one to block based on
microphone sensitivity. Therefore, Field Calibration and speaking directly into the microphone
(rather than at a computer screen) is imperative for proper operation.
•In order to be completely satisfied with units remember to:
1. Train all personnel that conversations are one-at-a-time. Do not interrupt the customer when the
customer is talking.
2. Speak directly at the gooseneck microphone 2”-3” away. If this is difficult to do, consider our
headset options.
3. Field Calibrate the units. High ambient noise on one side (relative to the other side)will cause
clipped conversations. Adjusting the microphone sensitivity will bring the VOX switch back into
balance for more normal conversations. [refer to the Field Calibration worksheet included in
every package or go towww.haventech.comto download info]
.

VR31“master” or inside
VR131remote/outside
Safety-Comm.®Field Calibration
Symptom: conversation is “clipped”; conversations are cut short.
Solution: FIRST: NOTE ORIGINAL POSITION OF THE POTENTIOMETERS.
if inside operator’s (IO)conversation is clipped, increase IO’s microphone
sensitivity by turning R31 one (1) notch clockwise.
if outside operator’s (OO) conversation is clipped, increase OO’s microphone
sensitivity by turning R131 one (1) notch clockwise.
Repeat if necessary.
NOTE: R31 and R131 are “balanced”. Therefore, decreasing one microphone
will have the same effect as increasing the other (it’s all relative).
The control assembly must be placed back into the housing to perform
correctly. Otherwise, feedback may occur.
“Inside Operator”: gooseneck side (SC-100; SC-300); or circuit board side.
VR26 if adjusted clockwise, will allow the gooseneck/master side mic to
dominate the outside microphone. If increased too much, the outside/remote
will not be heard at all. Default position is at the 10:00 position
Questions?
Call: [phone]
NOTE: set volume control knobs to “3:00”
postition before beginning.
VR26gooseneck dominance.
DO NOT ADJUST! CONSULT THE
FACTORY PRIOR TO ADJUST-
MENT.

Section 1
___________________________
SC-100 series

REVISION A
REVISION B
REVISION C
REVISION D
DRAWN BY:
DATE:
SHOP ORD.#
DRAWING SIZE
TITLE
SHEET: OF: DRAWING NO:
PA
3/25/01
B
SAFETY-COMM # SC-100 INSTALLATION
5308B
1
AC ADAPTER
BOTTOMVIEWSIDE VIEW
AC ADAPTER
2
IMPORTANT NOTE:
MIN. 3.0" - MAX. 3.5" DIA. HOLE TOOLS REQUIRED
11/32" HEX NUT DRIVER WITH HOLLOW SHAFT
5/64" HEX KEY (INCLUDED WITH SC-100 UNIT)
1/8" TIP WIDTH SCREW DRIVER
(1)
(2)
(3)
3/8" DIA. HOLE
REAR VIEW OF CONTROL PLATE
OUTSIDE PLATE
REAR VIEW
FOUR #8-32
NUTS & BOLTS
2
1. With the tool provided, remove the four (4) tamper-resistant screws
located on the control plate.
2. Gently pull on the gooseneck to separate the control plate assembly from the main housing.
3. Remove cable harness connecting the outside plate and the control-plate assembly.
4. With a hollow-shaft nut driver (not included), remove the #8-32 mounting nuts
as shown. This will allow you to separate the outside plate from the main housing.
5. Remove the outside plate from the main housing unit and throw away the plastic
(or aluminum) spacers.
6. Align the outside plate over the opening in the barrier.
7. From the inside, reinstall the main housing unit on the bolts indicated in step 4 above.
8. Reattach the control plate to the main housing units with the four (4) tamper-resistant
screws .
TM
Step
2
1
1. Turn "power" switch off.
2. Make sure the AC adapter is plugged in.
3. Turn "power" switch on. The green LED will illuminate.
4. Adjust "listen" and "talk" controls to the desired level. [note: ideal
speaking distance for the customer-side (outside) plate is 4" to 8" away.
Ideal speaking distance from the gooseneck microphone is 3" to 5"].
TM
Reconnect the cable from the outside plate to the control plate assembly. See wiring diagram.
BLACK W/ WHITE STRIPE (+)
BLACK (-)
CABLE HARNESS
OUTSIDE PLATE
REAR VIEW
CONTROL SIDE
PARTITION(GLASS)
MODEL #SC-100
CUSTOMER SIDE
FRONT VIEW
CONTROL PLATE
ASSEMBLY SCREWS
FOUR #6-32
1
INSTALLING MODEL #SC-100 :
IS REQUIRED IN BARRIER.
ADJUSTING MODEL #SC-100 :
WIRING DIAGRAM
PAGE -3-
MODEL: SC-100 AC

REV.A
REV.B
REV.C
REV.D
DRAWN BY:
DATE:
SHOP ORD.#
DRAWING SIZE
TITLE
SHEET: OF: DRAWING NO:
PA
4-14-03
B
MODEL #SC-100HG / #SC-100GT
5516
REV.H
REV.G
REV.F
REV.E
PARTITION (GLASS)
HEADSET
BOTTOMVIEWSIDE VIEW
AC ADAPTER AC ADAPTER
#SC-100HG
MODEL
HAVEN TECHNOLOGY
RIVERSIDE, CA
MUTE
LISTEN
OFF
ON
MUTE
TALK
POWER
2.5MM HEADSET
PAGE -4-
MODEL: SC-100 HG

REV.A
REV.B
REV.C
REV.D
DRAWNBY:
DATE:
SHOP ORD.#
DRAWINGSIZE
TITLE
SHEET: OF: DRAWINGNO:
PA
8-4-02
B
HEADSET & CHARGER INSTALLATION FOR SC-100H
5379B
REV.H
REV.G
REV.F
REV.E
SIDE VIEW BOTTOMVIEW
AC ADAPTER
PLUG
HEADSET
IMPORTANT!
DO NOT PULL HERE TO REMOVE HEADSET
FROM BASE UNIT
IMPORTANT!
GRASP HERE TO REMOVE HEADSET
2.5MMHEADSET
ON
OFF
POWER
TALK
MUTE
HAVEN TECHNOLOGY
RIVERSIDE, CA
MUTE
LISTEN
PAGE -5-
MODEL: SC-100 H