Cradlepoint AER1600 Series User manual

Quick Start Guide
Cradlepoint AER1600/AER1650
Quick Start Guide Part Number: 170672-000
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WHAT’S IN THE BOX
Cradlepoint AER1600/
AER1650
Accessories
• Replacement power adapters
• External modem antennas and cabling
Enterprise Support
For enhanced services including enterprise-level support, extended warranties, and expert installation, check out
Cradlepoint’s CradleCare suite of services. Visit cradlepoint.com to learn more.
MC400 3G/4G Modem
with Antennas*
Modem Antennas ‡
The Cradlepoint AER1600/AER1650 is available with three dierent modem options:
• AER1600LPE/AER1650LPE include an embedded modem and a slot to add an MC400 modem
• AER1600LP3/AER1650LP3 include a bundled MC400 modem and do not include an embedded modem
• AER1600/AER1650 only include a slot for an MC400 modem and do not include an embedded modem
* - Included with AER1600LP3/AER1650LP3, optional
for AER1600/AER1650 and AER1600LPE/AER1650LPE1
‡- AER1600LPE/AER1650LPE only
1A Cradlepoint 4G LTE modem is embedded in all
AER1600LPE/AER1650LPE models. Add a removable
MC400 modem for a complete “Cut-the-Wire” 4G LTE
solution, fusing enterprise reliability with unparalleled
agility.
• AC Power Adapter
• Ethernet Cable
• Modem Door Screw
• Mounting Hardware
• Quick Start Guide
Model Numbers
AER1600 S4A542A
AER1650 S4A547A
AER1600LPE S4A543A
AER1650LPE S4A548A
AER1600LP3 S4A542A with MC400LP3
AER1650LP3 S4A547A with MC400LP3
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HARDWARE
Reset Button Lock SlotPower Port
Power Switch
Ethernet LAN
Ethernet WAN USB 2.0 Port
LEDs (see pages 4-5)
Modem
When connecting the provided antennas, review the
connection points. Modem antennas have protruding
pins (SMA).
Antennas
Cable Retention
Slot
Removable Modem Slot
Embedded Modem
Embedded Modem SIM Cover
Modem Antenna
Connectors
Modem Antenna
Connectors
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LEDS
POWER The Cradlepoint AER1600/AER1650 must be powered using an approved 12V
DC power source.
• Green = Powered ON.
• No Light = Not receiving power. Check the power switch and the power source
connection.
• Flashing Amber = Attention. Open the administration pages (see page 7) and
check the router status.
ETHERNET WAN Indicates information about a data source connected to the
Ethernet WAN port.
• Blue = Connected to an active Ethernet WAN interface.
WiFi BROADCAST (only on AER1600) These two LEDs indicate activity on the WiFi
broadcast for both the 2.4 GHz and 5 GHz bands.
• 2.4GHz (green) = 2.4 GHz WiFi is on and operating normally.
• 5GHz (blue) = 5 GHz WiFi is on and operating normally.
WAN
VPN Indicates information about a VPN data source.
• Green = Active VPN tunnel.
VPN
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SIGNAL STRENGTH Blue LED bars indicate the active modem’s signal strength.
• 4 Solid Bars = Strongest signal.
• 1 Blinking Bar = Weakest signal. (A blinking bar indicates half of a bar.)
REMOVABLE MC400 MODEM Indicates the status of removable MC400 modem.
EXTERNAL USB MODEM Indicates the status of external USB modem.
All modems have the following LED indicators:
• Green = Modem has established an active connection.
• Blinking Green = Modem is connecting.
• Amber = Modem is not active.
• Blinking Amber = Data connection error. No modem connection possible.
• Blinking Red = Modem is in the process of resetting.
EC
LEDS
ADDITIONAL LED INDICATIONS
EMBEDDED MODEM Indicates the status of embedded modem (only on AER1600LPE/
AER1650LPE).
• Several dierent LEDs ash when the factory reset button is detected.
• Two of the modem LEDs blink red in unison for 10 seconds when there is an
error during rmware upgrade.
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BASIC SETUP
1. Insert an activated SIM into the modem(s).
The Cradlepoint AER1600/AER1650 requires a SIM with an activated wireless broadband data plan.
Contact your carrier for details about selecting a data plan and about the process for provisioning
your SIM. Once you have an activated SIM:
• For AER1600LPE/AER1650LPE only: Open embedded modem SIM cover on bottom of router
and insert activated SIM into the slot marked SIM 1 (use the other slot, SIM 2, for a secondary/
backup SIM). Close embedded modem SIM cover. NOTE: Router will not operate if embedded
modem SIM cover is not fully closed.
• For all models with removable MC400 modem: Remove MC400 cover from side of router and
insert activated SIM(s) into removable MC400 modem (optional for AER1600LPE/AER1650LPE
and AER1600/AER1650). Insert the SIM card into the slot marked SIM 1 (use the other slot, SIM
2, for a secondary/backup SIM). Insert the card with the notch-end rst and the gold contacts
facing down. Reinsert the removable MC400 modem, replace cover, and insert the included
security screw if desired. NOTE: To remove modem, remove MC400 cover, attach included modem
antennas (finger-tighten only), and pull modem straight out.
2. Attach included modem antennas.
Antennas are nger-tighten only. Attach to connectors marked MAIN and AUX.
3. Connect to a power source.
Attach the included adapter to the device and to a power source and loop cable through cable
retention slot. Then turn the power switch on (I).
4. Connect to a computer or other network equipment.
Connect via Ethernet or WiFi for local management.
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FIRST TIME SETUP WIZARD
When you log in for the rst time, you are automatically directed to the FIRST TIME SETUP WIZARD, which
will help you customize your AER1600/AER1650. Change any of the following:
• Administrator Password
• Time Zone
• WiFi Settings
• Access Point Name (APN)
• Modem Authentication
• Failure Check
NOTE: To return to the First Time Setup Wizard after your initial login, select SYSTEM > SETUP WIZARDS > FIRST
TIME SETUP.
RESET: To restore the AER1600/AER1650 to its factory default settings, press and hold the RESET button on
the back of the device for ten seconds. Reset returns the login password to the DEFAULT PASSWORD and
resets all conguration changes.
ACCESSING THE
ADMINISTRATION PAGES
To make configuration changes to your router, open the AER1600/
AER1650’s GUI-based administration pages.
1. Connect via Ethernet or WiFi.
2. Open a browser window and type “cp/” or “192.168.0.1” in
the address bar. Press enter/return.
3. When prompted for your password, type the eight
character DEFAULT PASSWORD found on the product label.
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UPDATING FIRMWARE
VIA ENTERPRISE CLOUD MANAGER
1. Log in at cradlepointecm.com using your Enterprise Cloud Manager credentials.
2. Navigate to the Groups page.
3. Select a group and click on the Firmware option in the top toolbar. In the dropdown menu
that opens, select the desired rmware version. Wait for rmware to load.
VIA THE LOCAL ADMINISTRATION PAGES
1. Log into the local administration pages (see page 7). You may have changed the
ADMINISTRATOR PASSWORD.
2. Select SYSTEM > SYSTEM CONTROL > SYSTEM FIRMWARE.
3. If new rmware is available, select AUTOMATIC (Internet). Wait for rmware to load.
If you do not have an active Internet connection, you may need to use the MANUAL FIRMWARE
UPLOAD option by downloading new rmware from the Customer Connect Portal to a local device.
Upload to the router on the SYSTEM > SYSTEM CONTROL > SYSTEM FIRMWARE page.
CLOUD MANAGEMENT
Rapidly deploy and dynamically manage networks at geographically distributed
locations with Enterprise Cloud Manager (ECM), Cradlepoint’s network management and
application platform.
To learn more about how cloud-based management can help your organization improve
productivity, reduce costs, and enhance network intelligence, visit cradlepoint.com. No static IP
required for 00BM through ECM to a connected device.
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