Cradlepoint W2005 User manual

W2005 Outdoor 5G Wideband Adapter Quick
Start Guide
Introduction
This document provides a brief overview of the W2005 outdoor 5G Wideband adapter, discusses
what's inside the box, and provides basic set up and install instructions.
Intended Audience
This article is intended for general Cradlepoint hardware users. It provides a basic knowledge for
setting up the W2005 outdoor 5G Wideband adapter. Due to the unique nature of each
installation, potential for RF exposure, and enhanced separation requirements, customers must
have a professional install their 5G hardware. Refer to the Professional Installer Network section
of this document for assistance in locating a professional installer.
Professional Installer Network
Email our Professional Installer Network for assistance in locating a professional installer in
your service area at <TBD>@cradlepoint.com.

Navigation
Use the following links to quickly navigate through this quick start guide.
Introduction.......................................................................................................................................1
Intended Audience ............................................................................................................................ 1
Professional Installer Network ......................................................................................................... 1
W2005 Outdoor 5G Wideband Adapter Models.............................................................................. 2
Before You Begin .............................................................................................................................. 3
Location Considerations.......................................................................................................................................3
Ethernet Cable Considerations.............................................................................................................................3
SIM Card Setup for Wireless Connectivity..........................................................................................................3
Check Box for Contents .................................................................................................................... 4
Activate the Adapter Through NetCloud Manager ......................................................................... 4
Connecting Additional Interfaces ..................................................................................................... 4
Understanding LEDs......................................................................................................................... 5
Troubleshooting ................................................................................................................................ 6
Resources........................................................................................................................................... 7
Help and Support .............................................................................................................................. 7
Terms of Service................................................................................................................................ 7
W2005 Outdoor 5G Wideband Adapter Models
This guide applies to the following products:
CRADLEPOINT W2005-5GA MODEL: S5A009A
CRADLEPOINT W2005-5GB MODEL: S5A108A

efore You egin
Read the following before setting up your W2005 outdoor 5G Wideband adapter.
Location Considerations
The W2005 outdoor 5G Wideband adapter is purpose-built for exterior mounting and should be
installed by a professional. The following includes considerations when identifying a location for
mounting.
•Ensure that the mounting surface clear of any obstructions or objects that may interfere
with the antennas, signal reception, or cables.
•Position the device for optimal signal reception.
•Ensure plenty of airflow for ventilation.
•For the W2005 to maintain its rating against hurricane force winds (up to 137mph
sustained); the following must be met when pole mounted
oThe pole on which the W2005 is to be mounted must be metal, hollow, and
between 3-10 inches in diameter
oFrom the base of the pole to where the W2005 is mounted can be no higher than
10 feet.
•Mount in locations compliant with the Safety, Regulatory, and Warranty guide, included
in the product shipping box
IMPORTANT: The W2005 outdoor 5G Wideband adapter requires increased separation
distances in relation to other networking hardware. Therefore, Cradlepoint requires that all 5G
adapters be installed by a professional. For assistance with installation or in locating a
professional installer, contact Cradlepoint Sales and Support.
Ethernet Cable Considerations
Cradlepoint recommends shielded twisted-pair (S/FTP) Ethernet cabling and connectors
(Cat6a/Cat7a) for optimal wired network performance.
SIM Card Setup for Wireless Connectivity
A wireless broadband data plan must be added to your Cradlepoint W2005 for wireless
broadband connectivity. Network providers, such as AT&T, Verizon, and Telstra, must provision
a SIM to provide wireless broadband data plans compatible for use with the Cradlepoint W2000
and W2005 Branch 5G adapter endpoints. Contact your network provider for further details.
The following instructions are intended for network hardware installers. Read through the
following to set up your W2005 outdoor 5G Wideband adapter or use the Verify mobile
installation app.

Check ox for Contents
Prior to having the W2005 outdoor 5G Wideband adapter installed, open the boxes and ensure
that all items are present. You should have received the following:
•Box 1 - Hardware Only:
o[1] W2005 Branch Outdoor 5G adapter hardware
•Box 2 - Accessories Kit:
o[1] 90 W PoE Injector
o[4] Outdoor Sub 6 GHz 5G/LTE antennas
o[1] Outdoor mounting assembly
o[1] Outdoor mounting plate
o[3] Pole mount clamps
o[4] Plate to assembly mounting screws
o[4] Plate to assembly mounting washers
o[4] Plate to W2005 mounting screws
o[1] Safety, Regulatory, and Warranty guide
o[1] Quick Start reference sheet
Once you ensure all required hardware is present, have a professional install your W2005
outdoor 5G Wideband adapter.
Activate the Adapter Through NetCloud Manager
Once the adapter is installed, it will need to be activated in NetCloud Manager (NCM). Your
endpoint is packaged with NetCloud services and activation requires that you log into your
NetCloud account. Refer to Getting Started with NetCloud Manager for more information.
Connecting Additional Interfaces
Additional interfaces may be connected to the W2005 outdoor 5G Wideband adapter to enhance
its functionality.
•Connect a device to the adapter Wi-Fi for troubleshooting or setup
oNOTE: It is not required or recommended to install Wi-Fi antennas on the 4
external Wi-Fi antenna ports.
•Connect an Ethernet cable to the PoE 2.5G LAN2 port.
•Connect a Console cable to the Console port.
•Connect a lock to the lock slot.
NOTE: Ensure all unused ports have the ingress protection covers installed.
Contact Cradlepoint Sales and Support for more information.

Understanding LEDs
Refer to the following for information about the LED indicators on the Cradlepoint W2005
Outdoor Branch 5G Adapter.
INDICATOR BEHAVIOR
Power: The Cradlepoint W2005 must be powered using an approved 802.11bt
PoE power source.
•
Green = Powered ON
•
Yellow = Attention.
•
No Light = Not receiving power. Check the power switch
and the power source connection.
Wi-Fi Status: Blue LED bars indicate the Wi-Fi status.
•
Solid Blue = Wi-Fi on and operating normally
•
Blinking Blue = Wi-Fi is on, but not connected to a WAN
source
Ethernet LAN Status: Indicates wired LAN connection information.
•
Off = Not connected
•
Blinking = Data passing
4G LTE Modem Status: LED indicates the LTE modem status.

•
Green = Modem has established an active WAN
connection
•
Blinking Green = connecting
•
Yellow = modem not active
•
Blinking Yellow = Data connection error. Log into
NetCloud Manager to see alerts and troubleshoot issue.
•
Blinking Red = modem is resetting
5G Modem Status: LED indicates the modem 5G status.
•
No light = No 5G connection
•
Green = 5G Sub-6 GHz connected
•
Blinking Green = 5G Sub-6 GHz connection error. Log
into NetCloud Manager to see alerts and troubleshoot issue.
•
Blue = 5G mmWave connected
•
Blinking Blue = 5G mmWave connection error. Log into
NetCloud Manager to see alerts and troubleshoot issue.
Signal Strength: Blue LED bars indicate the active modem’s signal strength.
•
4 Solid Bars = Strongest signal.
•
1 Blinking Bar = Weakest signal. (A blinking bar indicates
half of a bar.)
OTHER Other LED Indicators
•
The Cradlepoint Logo will light up white when connected
to a NetCloud Account.
Troubleshooting
If the adapter takes longer than 5 minutes to connect to the Internet, you may need to log into the
local UI of the device to make configuration changes or start the troubleshooting process. You
must be physically co-located with the device in order to do this. Refer to How to Troubleshoot
Connection Issues for more information.

Once the device connects to the Internet, it should then connect to your NetCloud Manager
account and start its configuration download.
Resources
W2005 Webpage
W2005 Data Sheet
Help and Support
Contact Us
Cradlepoint Customer Connect Community
Cradlepoint Support Services
Terms of Service
Cradlepoint Terms of Service & License Agreement
Privacy Policy
GDPR Privacy Policy