Crown Companion User manual

Crown Broadcast
2524 Toledo Road
Elkhart, IN 46516
U.S.A.
Phone: [phone]
Fax: [phone]
Service: 574-218-6547
[e-mail]
1
Plug & Play
Internet Remote Control
Users’ Manual and Installation Guide

Crown Broadcast
2524 Toledo Road
Elkhart, IN 46516
U.S.A.
Phone: [phone]
Fax: [phone]
Service: 574-218-6547
[e-mail]
2
TABLE OF CONTENTS
CHAPTER 1 UNPACKING AND SETTING 4
1.1 Unpacking 4
1.2 DBA Connectors 4
1.3 Internet Connectors 5
CHAPTER 2 Power Up 6
CHAPTER 3 Imbedded Website 7
3.1 Logging In 7
3.1.1 IP Address 7
3.1.2 Username & Password 9
3.1.3 Password Recovery 10
3.2 Users 10
3.3 Settings 11
3.3.1 Site ID, Frequency, Station Call 12
3.3.2 Static IP Address 12
3.3.3 Email address for sending 13
3.3.4 SNMP 13
3.3.5 Logging 13
3.3.6 Email Alarms 14
3.3.7 Time Zone 14
3.4 I/O 15
3.4.1 Set points 15
3.4.2 Renaming parameters 16
3.4.3 Channel reading calibration 16
3.4.4 Email alarms 17
3.4.5 Logging selections 17
3.4.6 Relays and Status 17
3.5 Monitor/Control 18
3.5.1 Metering 18
3.5.2 Status 18
3.5.3 Control 19

Crown Broadcast
2524 Toledo Road
Elkhart, IN 46516
U.S.A.
Phone: [phone]
Fax: [phone]
Service: 574-218-6547
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3.6 Alarms 20
3.7 About 21
CHAPTER 4 Connecting 22
CHAPTER 5 Logging in Remotely 24
WARRENTY STATEMENT 25
PINOUTS 26
REVISIONNUMBER
DATE
DESCRIPTION
1.0
May 2020
INITIALRELEASE

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2524 Toledo Road
Elkhart, IN 46516
U.S.A.
Phone: [phone]
Fax: [phone]
Service: 574-218-6547
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Chapter 1 Unpacking and setting up
1.1 Unpacking
Open the package to be sure the following items are included
A) The Companion
B) 15 or 25 DBA connector cable.
C) Ifany items arenot included, please contact our office.
1.2 DBA Connectors
The back of The Companion
J5 & J6 are paralleled J3 & J4 are paralleled J1 & J2 are paralleled
Therefore, either use all odd or all even together.
If you have a Crown Transmitter with a cream or silver front panel, you
need a 15 pin DBA cable and will plug into J1. If your transmitter has a green
front panel, you should be able to use a 25 pin DBA cable and will plug into J3.
If you have a Crown Classic 1k, 2k, or 4k, that unit will need to be
plugged into J5. If your driver has a cream or silver front panel (15 pin), plug
the driver into J1 if you are also plugged into J5. If your driver has a green
front panel (25 pin), plug into J3 if you are using J5.
If you are using equipment other than Crown Classic transmitters, then
you will need to plug into J1, J3, or J5 or any mix of those three. You can also
plug into J2, J4 or J6 or any mix of those three. However, you cannot plug into
J1 & J2 or J3 & J4 or J5 & J6. Just remember –all odd or all even!

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U.S.A.
Phone: [phone]
Fax: [phone]
Service: 574-218-6547
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1.3 Ethernet Connection
You will need an Ethernet cable to plug from The Companion into your
modem, internal router, switch, or computer.
Beware that directly connecting into your modem is less secure than
connecting through your switch or router. To connect to The Companion
from outside your network you will need to forward a port on your router to
the local IP address of The Companion. This is outside the scope of this
manual.
You may need a crossover cable to initially connect to your computer
and setup The Companion directly to configure it for your network
environment. See 3.1 for more details.
No Ethernet cables are provided.
The back of The Companion

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Elkhart, IN 46516
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Fax: [phone]
Service: 574-218-6547
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Chapter 2 Power Up
Plug power supply into an outlet and then into the back of The
Companion.
The back of The Companion
Observe the green LED on the front of the unit. The green LED will take
2-3 minutes before it comes on. This indicates the unit is powered and The
Companion is running.

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2524 Toledo Road
Elkhart, IN 46516
U.S.A.
Phone: [phone]
Fax: [phone]
Service: 574-218-6547
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Chapter 3 Imbedded Website
3.1 Logging In
3.1.1 IP Address
Easy plan - Crown Broadcast has set the factory defaults of the network
settings for connection to the unit via the Ethernet cable to the following:
IP Address = 192.168.1.201
Subnet Mask = 255.255.255.0
Gateway = 192.168.1.1
DNS Server = 192.168.1.1
First try connecting using an Ethernet cable from The Companion to
your server or modem. Type in the above IP Address. This is a common
address and some systems have this blocked.
Backup plan –You can direct connect through a computer to the unit
using a cross-over cable. Plug into The Companion and then to an Ethernet port
on your computer. You will need to setup the Ethernet adapter settings on your
computer to connect shown below. If you end up using this method, please go
to Chapter 4 after setting up The Companion so you will be able to send
email and access externally.
To setup the Ethernet adapter settings on a Windows machine go to
“Control Panel -> Network and Sharing Center -> Change adapter settings”.
Then right click the Local Area Connection of the Ethernet port you are
connected to and click “Properties”. Double click the “Internet Protocol
Version 4 (TCP/IPv4)”, select “Use the following IP address” and enter in the
following information:
IP Address = 192.168.1.2
Subnet Mask = 255.255.255.0
Default Gateway = 192.168.1.1
Preferred DNS Server = 192.168.1.1

Crown Broadcast
2524 Toledo Road
Elkhart, IN 46516
U.S.A.
Phone: [phone]
Fax: [phone]
Service: 574-218-6547
[e-mail]
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Crown Broadcast
2524 Toledo Road
Elkhart, IN 46516
U.S.A.
Phone: [phone]
Fax: [phone]
Service: 574-218-6547
[e-mail]
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This should allow proper connection to the unit. Consult the computer
and/or computer operating system manuals for procedures on how to change
the IP address on the network port of the computer being used to connect to
the unit.
If problems occur, please consult an IT professional to help resolve .
3.1.2 User name & password
Once proper connection has been made to the unit, a log-in screen
should appear as below.
Enter the factory default log-in credentials:
User: admin
password: admin
This will allow connection to the unit with Administrator privileges.
This is necessary to allow for changes needed to the log-in credentials
explained later.

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U.S.A.
Phone: [phone]
Fax: [phone]
Service: 574-218-6547
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<<< NOTE: It is HIGHLY recommended to change the log-in credentials for the
Administrator level access as soon as possible to avoid the possibility of
unauthorized access to the unit. >>>
SAVE THIS PASSWORD –It is recommended to save your password in a
“Digital Password Vault”-type system to aid in recovery in case it is forgotten.
3.1.3 Forgotten password
The log-in screen does have a “Forgot Password” link, but for this to
work, an email address must be entered in the Administrator settings under
the “Users” tab at the main panel after logging in.
When the “Forgot Password” link is chosen, the username needs to be
entered and then click on the “Send Recovery Link” button, as shown below.
An email will be sent to the address listed under the Administrator user.
Follow the instructions contained in this email to reset the password correctly.
There is a 30-minute time limit that the information will remain valid. After
the time has expired, the information in the email will no longer work and the
“Forgot Password” request will need to be repeated.

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Elkhart, IN 46516
U.S.A.
Phone: [phone]
Fax: [phone]
Service: 574-218-6547
[e-mail]
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3.2 Users
Users tab will have the listings and credential levels of all users. Factory
default settings will show the three levels of access and each level of access.
“Admin”level access will allow all access to all tabs. This level should be
restricted to the engineer responsible for setting up access for all users.
“Monitor and Control” level access will allow access to the first page and
allow the user to monitor and control the transmitter. Access to the settings
and I/O tabs are viewing only. Controls and setting areas in these pages are
greyed out.
“Monitor Only” will only allow monitoring of the first page. This user
cannot control the transmitter. The user can view the different tabs, but like
the previously described level, the settings are greyed out.
To change the settings, click on the pencil icon which will bring up
another menu that can be edited with Administrator access.
At the bottom of the list is a selection for adding users. There is no limit
to the number of users allowed. This will allow for flexibility of the email alarms.

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2524 Toledo Road
Elkhart, IN 46516
U.S.A.
Phone: [phone]
Fax: [phone]
Service: 574-218-6547
[e-mail]
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3.3 Setting
The settings tab will have all of the network communication settings
including the IP information, SMTP, SNMP, logging information, email alarm
timing, time zone information and unit identification.
3.3.1 Site ID, Frequency, Station Call
Go to Setting Tab and give this site and transmitter a name. You want
this to be unique enough that, if you have more than one site or transmitter
that is sending you information, you will be able to identify it easily. Once
you type in the name you wish to use, make sure you click on the Save Site ID
or it will not save.
Type in your Frequency and save.
Type in your Station Call and save.
3.3.2 Static IP Address
For now make no changes here. If you cannot get in with just an
Ethernet cable and need to use the crossover cable, this is the section you will
need. See Chapter 4 for details.

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U.S.A.
Phone: [phone]
Fax: [phone]
Service: 574-218-6547
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3.3.3 Email address for sending
The SMTP (Simple Mail Transfer Protocol) will need to have the proper
information filled out to send email alerts. The SMTP server will need the
name entered, the port required, the user name and password. What is there
is standard, so unless you know it is different, just type in the username and
password the system will need to send out an email for logging info and
alarms. If you have been able to connect to the internet with an Ethernet
cable using the 192.168.1.201, you can send a test email to be sure it works.
However, you will not be able to send an email when connected through
a computer using a crossover cable. If you had to connect through a
crossover cable, once you have gone through everything, go to Chapter 4, after
successfully setting up the unit for your network and it is connected to the
internet you can then send a test email.
3.3.4 SNMP
This section will stay the same. Your IT professional may need to set
this up for monitoring the unit on the network via SNMP.

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Phone: [phone]
Fax: [phone]
Service: 574-218-6547
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3.3.5 Logging
3.3.6 Email Alarms
3.3.7 Time Zone
Check which of your users
will get a daily log.
What time do you want
that log to be emailed?
Do you want it every 24
hours, every hour, every 6
hours?
Make sure you check to
enable logging.
Save.
Again, check which of your
users will get a daily alarm
log.
What time do you want
that log to be emailed?
Check if you want daily.
Check if you want alarms
sent immediately.
Check enable emailing.
Save.
Select your time zone
from the drop down
menu. Popular city names
and areas or multiple GMT
+/- settings at the bottom
of the listing.
“Save Time Zone”.

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Elkhart, IN 46516
U.S.A.
Phone: [phone]
Fax: [phone]
Service: 574-218-6547
[e-mail]
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3.4 I/O
The I/O(input / output) setup page allows configuration for each
metering, and relay, as well as a status that includes the silence sensor and
temperature alarm set points. It also has a listing of the users and check boxes
available to set email addresses where alarms should be sent. The email for
the different users were set up previously in the “Users” tab but will not show
up in this area.
3.4.1 Set points
Each parameter can set a “High” and “Low” point of the reading as well
as when the reading returns to a normal state, called “Exit”. It also has a
setting for a time delay before the setting is validated as an alarm. This
setting is in seconds and has no time limit. If you do not check the alarm box
next to the set point, you could have a high RF set point but no alarm would be
generated.
RF PWR through DC Unreg is for
FM30 –FM600 transmitters with
25 pin din connector. The “L” =
Low Power and is setup for units
plugged into J3.
RF PWR through DC Unreg is for
FM30 –FM500 transmitters with
15 pin din connector. Will not
read SWR. The “L” = Low Power
and is setup for units plugged
into J1.
IN Ref through PA 8 AMPS is for
1k, 2k & 4k units. The “H”= High
Power and is setup for units
plugged into J5.

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U.S.A.
Phone: [phone]
Fax: [phone]
Service: 574-218-6547
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3.4.2 Renaming parameters
Each parameter can be renamed. This allows The Companion to be
used for transmitters other than Crown transmitters. It also allows non-
transmitter equipment that can be controlled thru DB cables to be controlled
remotely. See Pinouts, the last page of this manual.
3.4.3 Channel reading calibration
Each channel can also be calibrated to agree with the front panel
readings. A live display is shown to aid in the process of calibration. This live
reading assures the operator that the calibration took place. This live reading
is the same reading as what is displayed on the main metering/control page.
To calibrate the channel, first select the channel from the drop-down
menu. Enter the reading desired to be displayed into the blank window
directly below the “Calibration” descriptor. Once the entry is done, click on
“Save Calibration” to enter the new value into the unit.

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Elkhart, IN 46516
U.S.A.
Phone: [phone]
Fax: [phone]
Service: 574-218-6547
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3.4.4 Email Alarms
You will need to check the boxes that apply to each parameter. Which
users should get the email alarms? What alarms should be emailed to what
users? Please note that if you did not also setup the Email Alarms and Users
on the Setting page, no email alarms will be sent.
3.4.5 Logging selections
There is also an option for logging the selection near the lower right
area of this window called “Log Device”. Check this box to enable logging of
the parameter. Timing for the logging feature is set up in the “Settings” tab,
which is described in 3.3.5.
3.4.6 Relays & Status…
Parameters under Relays and Status also are specific to Low power and
High power. External Temperature works for any of them and The
Companion comes with a temp sensor that can be installed for measurement
just outside The Companion or a wire can be installed to run wherever in the
building the temperature needs to be monitored.

Crown Broadcast
2524 Toledo Road
Elkhart, IN 46516
U.S.A.
Phone: [phone]
Fax: [phone]
Service: 574-218-6547
[e-mail]
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3.5 Monitor/Control
The main control page will show current meter readings, status of the
transmitter and silence detector, as well as relay controls that can be used to
control the transmitter.
3.5.1 Metering
Metering is in the upper left section of the website and shows the
current metering channels and their levels. For the older mother board
revision levels with a 15 pin din connector, the SWR ready will not function.
The metering channels will need to be calibrated as described in section 3.4.3.
3.5.2 Status
The upper right section shows the status of the transmitter and silence
detector. Status indicates the fault summary line status. Any flashing fault
indicator on the front panel of the unit will cause the Green colored “OK” block
to turn Red with the word “FAULT” in it.
The Silence Sensor indicator will be Green and will indicate “OK” during
normal levels of program material. When program material ceases to be
present, this block will change to Yellow with the word “WARNING” in it, then
eventually change to Red with the word “FAULT” in it.
The action of this indicator reflects a typical slow VU meter with timing
set by the design of the sensor. This design approach allows the user to be

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U.S.A.
Phone: [phone]
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Service: 574-218-6547
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able to set the timing of the alarm sensor with good accuracy. This setting will
be described later.
3.5.3 Control
The lower section shows the optically isolated controls for the
transmitter. For transmitters with older motherboard revision levels with a
15 pin din connector, the controls for raising and lowering power will not be
functional. Each control can be used as a latching control (ON / OFF / Toggle)
or as a momentary control (Pulse –time defined) which is set up in the I/O
section.
The factory default settings are shown.

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Phone: [phone]
Fax: [phone]
Service: 574-218-6547
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3.6 Alarms
The Alarms tab shows currently saved alarms based on alarm set-up in
the I/O section. Information about the alarm will be displayed. These alarms
will not be cleared unless prompted by the user by clicking on the “Clear
Alarms” button at the bottom of the list as shown below. A warning message
will also need to be satisfied in case of an accidental selection.