crystal fires CONNELLY GAS STOVE User guide

!1
CRYSTAL FIRESLTD!
CONNELLY GAS STOVE
1 VALENTINES BUILDINGS !
AINTREE RACECOURSE BUSINESS PARK !
LIVERPOOL!
L9 5AY
THIS APPLIANCE IS CATEGORY I2H FOR USE
WITH NATURAL GAS AT A SUPPLY PRESSURE
OF 20 mbar
G.B. AND I.E.
INSTALLATION & SERVICING BOOK
THIS MANUAL MUST BE LEFT WITH THE
USER
ISSUE 4

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SECTION
CONTENTS
PAGE
1.0
APPLIANCE INFORMATION
3
1.1
CONDITIONS OF INSTALLATION
3
1.2
FLUE AND CHIMNEY SUITABILITY
3-4
2.0
INSTALLATION
5
2.1
HEARTH
5
2.2
SITING
5
2.3
FLUE CONNECTION
5
2.4
VENTILATION
5
2.5
GAS CONNECTION
6
2.6
FUEL FITTING
7-8
2.7
OPERATING INSTRUCTIONS
9-10-11-12
2.8
SPILLAGE
13
2.9
CUSTOMER EDUCATION
13
3.0
SERVICING INSTRUCTIONS
13
3.1
REPLACEMENT PARTS
13
USERS INSTRUCTIONS
14

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Model
AAROW ECOBURN PLUS
Gas type
G20 (natural gas)
Supply pressure (measured at test elbow), mbar
20
Injector (x1)
Stereomatic 500
Oxypilot type
ERTA-PG-82-330 A14
Nominal Heat Input (Qn), kW (Gross)-Maximum Rate
5.6
Gas consumption at max rate (m3/h)
0.526
Minimum heat input Kw (Gross)
3.2
Gas consumption at minimum rate (m3/h)
0.300
Gas connection
8mm compression
Remote gas valve
TESCO1 RF868-15
Countries of Destination
GB and IE
Efficiency class
C
NOX
130 mg/kWH
1. Appliance information
The stove is a very heavy appliance and care must be used when lifting and moving, we recommend 2 people lift
following lifting guidelines
Preferably wear gloves when lifting
1. Conditions of installation
Before installation, check that the local distribution conditions, nature of the gas and pressure, and adjustment of the
appliance compatible.
It is the law that only a competent person installs all gas appliances i.e. a gas registered installer in accordance with the
current edition of the gas safety (installation and use) regulations or the rules in force . failure to do so could lead to
prosecution
The installer must be gas safe registered
The installation must also be in accordance with all relevant parts of the local and national buildings regulations where
appropriate, the building regulations (Scotland consolidation) issued by the Scottish development department, and all
applicable requirements of the following standard codes of practice:
1. BS 5871 part 1
2. BS 6891 installation of gas pipework
3. BS 5440 parts 1 & 2 installation of flues and ventilation
4. BS 8303 installation of domestic heating appliances
5. Is 813 domestic gas installation (republic of Ireland)
No purpose made additional ventilation is normally required for this appliance when installed in G.B.
when installing in I.E. please consult document IS 813 domestic gas installation, which is issued by
the national standards authority of Ireland, if installing in Northern Ireland please consult local
building regulations
In Scotland, please consult the current edition of the building standards regulations, issued by the
Scottish executive. Any purpose made ventilation must be checked periodically to ensure that it is
free from obstruction.

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1.2 Flue & chimney suitability
This appliance is designed for use with conventional brick built or lined chimneys all flues must
conform to the following minimum dimensions
Minimum dimension of flues 125 mm
Minimum effective height of all flue types 3 metres
Before commencing installation, a flue or chimney should be inspected to ensure that all of the
following conditions are satisfied.
1.check that the chimney / flue only serves one fireplace and is clear of any obstruction, any
dampers or register plates must be removed or securely locked in the open position
2.brick/stone built chimneys or any chimney or flue which has been used for an appliance burning
fuel other than gas must be thoroughly swept.
3.any under floor air supply to the fireplace must be completely sealed off
4.ensure that the inside of the chimney / flue is in good condition along its length and check that
there is no leakage of smoke through the structure of the chimney / flue during and after the
smoke pellet test
5.using a smoke pellet check there is an updraft in the chimney / flue and that the smoke can be
seen coming from the terminal/ pot outside
There must be no leakage of smoke through the structure of the chimney during or after the
smoke pellet test and it is important to check the inside upstairs rooms adjacent to the chimney /
flue
Check the chimney pot / terminal and general condition of the brickwork and masonry. if the
chimney / flue is in poor condition or if there is no up-draught do not proceed with the installation,
if there is a history of down draught conditions with the chimney / flue,
A tested and certificated flue terminal or cowl suitable for the relevant flue type should be
considered
6.a spillage test must always be carried out during commissioning of this appliance

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WARNING
This stove is fitted with a spillage monitoring system consisting of a thermal switch, which shuts
the appliance off in the event of a blocked flue or inadequate flue pull occurring. The system shall
not be adjusted by the installer or shall not be put out of action. When the spillage monitoring
system is required to be replaced, only original manufacturers parts shall be used.
If the stove switches off for no apparent reason, the appliance should not be used until expert
advice is obtained and the fault rectified
All surfaces, except the control valve, are working surfaces and become very hot in use. They
must not be touched or any combustible materials put on them
It is recommended that a fireguard complying to BS 8423 should be fitted for protection of young
children or elderly or infirm persons.
The door handle has to be removed to remove the glass allow to cool before removing this
as it will become very hot and is a working surface in use
2.0 INSTALLATION
2.1 HEARTH
The stove must be installed on a non-combustible hearth with the hearth material being at least
12 mm thick the hearth must protrude at least 150 mm (6”) in front of the stove and be of a size
sufficient to accommodate the stove
2.2 SITING
The stove must not be installed in a bathroom
Clearance from non-combustible material in the fireplace opening must be at least to dimensions
in table below
Position
Non combustible material
Combustible material
Distance mm
Above
100mm
300mm
Back
50mm
300mm
Left
100mm
300mm
Right
100mm
300mm
Fitting the stove any closer to the back may cause Nuisance shutdown of the stove as the airflow may be
compromised and the thermal cut off will operate

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2.3 FLUE CONNECTION
The flue should be at least 3m high and at least 125 mm diameter (5”) at no point should there be any
negative or horizontal gradients in the flue pipe
It is recommended that a minimum height of 600mm from the stove before any significant change of
direction of the flue
2.4 VENTILATION
Ventilation should be in accordance with national regulations in the UK purpose provided ventilation
is not normally required BS5871 part 1 and in IE IS813 (IE only)
2.5 GAS CONNECTION
The gas can be made by removing the glass by removing the nuts holding it in place once removed
the 4 bolts holding the burner in place can be removed and access to the gas inlet elbow can be
gained once the connection is made and soundness verified the burner can be replaced ensuring
correct position and the bolts then replaced

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2.6 Placement of the ceramic logs
The logs should be positioned as in the pictures below.
WARNING: do not change the fuel bed layout, the type or number of logs
Completely fill the burner with the mica
fill ensuring it is filled to top and evenly
spread around
Back log can be placed as shown to the
left
The left of the log to the end of the
burner
Large log sits into the left corner as
shown to left
Front log sits at the front right as shown
to the left image
Branch log sits from back right of stove
and resting on the front log as shown on
image on left

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Centre log sits down the middle of the
burner and rests on to the angled log as
shown in image to left
Small log sits to the front on to the left
As shown image left
The triple branch log sits on the left side
touching the very left side of the first log
and the second log
As shown to left
Final log sits from front right log and
over centre of middle log
There should be gaps between the logs
to allow the flames to disperse

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Below – remote control handset
2.7
OPERATING INSTRUCTIONS
Below – the gas controls, which are situated at the bottom, left of the appliance

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Replacement of batteries in TESCO1 gas control
The TESCO1 gas controls which operate the appliance are battery powered and require replacing
periodically after removing the plastic front cover from the control, the batteries are fitted and
positioned as shown below , always replace the plastic cover once batteries have been fitted
Replacement of batteries in handset
The handset also has batteries as shown below. It is important that the batteries are replaced at least
every 12 months
The meaning (s) of the red indicator on valve and handset
Red indicator
Meaning
Permanently Lit
Valve tried to light but failed and in LOCKOUT E00
Flashing very fast
Valve is busy (will not accept any command )
Flashing once a second
Valve detects an error
Permanently off
valve in standby or in a stable operation!
On momentarily after power up
valve doing a self test
Appears after pressing start
indicates time to release pressing the start button!

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Below information only the handset will already be paired
Pairing the handset with the gas valve
Ensure the handset and the gas fire control have good batteries inside and the batteries are
facing the correct direction (as shown inside the battery compartments).
Ensure the battery contacts and compartments are clean and free from any contamination.
(The green light on the handset will flash fast when the handset is held (not steady green),
which shows it is ready to accept a pairing from the gas fire control.
(NOTE: Ensure the small slide switch on the top left of the gas fire control is slid to the right
(I) position).
Place the handset within a few feet of the fire ( no need to hold it at the time ).
On the gas fire, simultaneously press the hold the - and + buttons on the gas fire control
(i.e. not the handset) unit the red light on top left of gas fire control begins to flash rapidly,(this
will take about 5-8 seconds), then immediately as the red light starts to flash release the -
and + buttons and quickly and press the power button that is underneath them. (Note: This
button press must be done with 1 second of the red light coming on. If not done quickly
enough, then the above must be repeated until done correctly).
When done correctly, you will hear an audible sound from the handset. Immediately pick up
and grasp the handset as normal to unlock the key pad and then press and hold the “ set “
button for around 3 to 5 seconds.
When you hear several beeps from the handset as the pairing has been confirmed.
You know the pairing has taken as now when holding the handset the green light will be a
steady green ( not flashing when held).
You can now scroll through the settings of the handset adjusting by pressing + or - to adjust
each setting and move on when set by pressing the set button once all set keep pressing the
set button until you leave the set up menu
More information can be found at www.crystalfires.co.uk
IMPORTANT USER INFORMATION – AFTER INSTALLATION BY THE ENGINEER , READ
THIS BEFORE ATTEMPTING TO OPERATE THE FIRE
NOTE: The handset is supplied paired to the Gas Control. Do not alter the pairing. The
handset is designed to be not too easily operated by accident for safety reasons. If for
any reason the pairing has been altered, then the handset will not work. The handset
needs to be reset and paired again.

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Hold the handset as shown, wrapping
your hand around the handset touching
both sides. In a second or less the green
unlock light will illuminate,allowing the
buttons to work when pushed.
(NOTE: If the green light is not a
constant green or not lit at all the
buttons will not be operable).
Press and hold in the power symbol
button and release immediately when
the word pilot comes on to the display
at the bottom left as shown (about 1-2
seconds). The stove will light.
(NOTE: Releasing too soon or too long
after the pilot illumination, results in the
fire not lighting, this is for safety
reasons).
To adjust high and low whilst holding the handset and green light on press +
& - to adjust preferred setting
To Stop the stove, hold handset to unlock the buttons and then press the
power button. The flame stops almost immediately.

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2.8 SPILLAGE
CHECK FOR CLEARANCE OF COMBUSTION PRODUCTS !
CLOSE ALL DOORS &WINDOWS IN ROOM CONTAINING APPLIANCE!
TURN ON APPLIANCE AND TURN TO HIGH LEAVE RUNNING FOR 5 MINUTES AND INSERT A LIGHTED
TAPER OR SMOKE MATCH INTO THE FLUE DIVERTER AT THE REAR OF THE APPLIANCE !
ALL THE SMOKE MUST BE DRAWN INTO THE APPLIANCE !
IF SPILLAGE OCCURS ALLOW A FURTHER 10 MINUTES AND RETEST !
SHOULD SPILLAGE OCCUR SEEK EXPERT ADVICE!
IF AN EXTRACTOR FAN IS SITUATED IN THE ROOM THE TEST SHOULD BE CARRIED OUT WITH THE
FAN RUNNING IF THERE IS A CONNECTED ROOM WITH AN EXTRACTOR FAN THE TEST SHOULD BE
REPEATED WITH THE FAN RUNNING AND ANY INTERCONNECTING DOORS OPEN
2.9 CUSTOMER EDUCATION
Hand these instructions to the user
Advise the user until they are fully educated on the use of the stove and the controls
Explain regarding the thermal cut off feature
Advise if this system repeatedly shuts off specialist advice must be consulted
Advise that if the fire goes off for any reason do not re light for 3 minutes
Advise the stove may give off a slight smell due to the newness and any odors will go after a few hours of use
Advise that the stove must not be used with the glass panel damaged or broken or missing
Advise that no materials like washing, may not be draped over the stove
Recommend regular servicing at least annually
Recommend no extra fuel pieces are added and only authorised spares used
3.0 SERVICING INSTRUCTIONS
The stove is fitted with a spillage monitoring system consisting of a thermal switch this system is not
adjustable and must not be bypassed or put out of action if any parts are replaced it must be with the original
manufacturers parts used
1. Servicing must be carried out regularly and only by a qualified person, ensure the fire is turned off and
cold (minimum service must be carried out annually)
2. Open the stove door by unscrewing the handle on the left fully and remove the door can now be opened or
even lifted off its hinges then the nuts holding the glass can be removed and the glass panel removed
3. Remove the ceramics carefully
4. Remove any debris from the burner if necessary vacuum also clean the pilot or vacuum
5. If necessary replace pilot (for extended warranty) by removing burner and disconnect gas supply 4 screws
can be removed and burner tray removed the thermal cut off switch will have to be disconnected at the rear
of the fire to allow the tray to be removed it has to be lifted up on the right hand side and carefully twisted
out
6. Replace burner tray and reconnect thermal switch the appliance will not work if this is not done and then
replace in reverse order replace glass and stove door
7. Check the supply pressure and test for spillage
8. The flue will need sweeping periodically for safe use of the appliance
PILOT ASSEMBLY
ERTA-PG-82-330 A14
THERMAL SWITCH
TSC-30112010AFV
THERMAL SWITCH WIRES
TTB WIRES
FUEL
LOGS
INJECTOR
STEREOMATIC 500
HANDSET
TESC DISPLAYHANDSET
VA LV E
TESCO1 RF868-15
3.1 REPLACEMENT PARTS

!14
CRYSTAL FIRESLTD!
CONNELLY GAS STOVE
1 VALENTINES BUILDINGS !
AINTREE RACECOURSE BUSINESS PARK !
LIVERPOOL!
L9 5AY
THIS APPLIANCE IS CATEGORY I2H FOR USE
WITH NATURAL GAS AT A SUPPLY PRESSURE
OF 20 mbar
G.B. AND I.E.
USERS INSTRUCTIONS
THIS MANUAL MUST BE LEFT WITH THE
USER

!15
This stove should not be used for any other purpose than as a room heater and decorative stove, due to its
newness of materials the stove may give off a slight smell for a period of time after commissioning this is
quite normal and should clear within a few hours of use
The installation must be in accordance with the national regulations and must be carried by a qualified
installer EG: gas safe
Under no circumstances should the stove be operated with the glass panel damaged broken or missing, all
surfaces except controls are considered to be working surfaces and will get very hot during and after
use ,if young children, the elderly or infirm are likely to be near the stove a suitable fireguard to BS8423
is recommended
A combustible shelf may be fitted above the stove providing the shelf protrudes less than 150 mm in front
of the stove and there is 300mm clearance above the top of the stove
Curtains are not recommended above the stove
Do not drape clothes or any materials over the stove
The stove must stand on a non-combustible hearth and be at least 12mm thick and sufficient size to
accommodate the stove
No purpose provided ventilation is normally required but must be in accordance with national regulations
in force
The fuel should be arranged only as shown in these instructions
Should the stove extinguish for any reason do not relight for a minimum of 3 minutes
All surfaces, except the control valve are working surfaces and become very hot in use, they must not be
touched or any combustible materials be put on them
It is recommended that a fireguard complying to BS 8423 should be fitted for the protection of young
children or elderly or infirm persons
The door handle has to be removed to open the door and get to the glass this is also a working surface
allow to cool before removing
This stove should be serviced regularly at least annually
Only replace ceramic parts or any parts of the fuel bed with parts supplied by the manufacturer for this
stove do not change the fuel bed layout from the instructions supplied
The flue will need sweeping periodically
If the stove fails and the appliance goes to reset the start button will have to be held for 10 seconds to clear
the remote fault
THE STOVE IS FITTED WITH A SPILLAGE MONITORING SYSTEM CONSISTING OF A
THERMAL SWITCH. THIS SYSTEM IS NOT ADJUSTABLE AND MUST NOT BE PUT OUT
OF ACTION & IF REQUIRED TO BE REPLACED ONLY ORIGINAL MANUFACTURERS
PARTS MUST BE USED ( IF THE STOVE SWITCHES OFF FOR NO APPARENT REASON
THE APPLIANCE SHOULD NOT BE USED UNTIL EXPERT ADVICE IS TAKEN )

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Placement of ceramic logs
The logs should be positioned as in picture below
WARNING: do not change the fuel bed layout. The type or number of logs
Completely fill the burner with the mica
fill ensuring it is filled to top and evenly
spread around
Back log can be placed as shown to the
left
The left of the log to the end of the
burner
Large log sits into the left corner as
shown to left
Front log sits at the front right as shown
to the left image
Branch log sits from back right of stove
and resting on the front log as shown
on image on left

!17
Centre log sits down the middle of the
burner and rests on to the angled log as
shown in image to left
Small log sits to the front on to the left
As shown image left
The triple branch log sits on the left side
touching the very left side of the first log
and the second log
As shown to left
Final log sits from front right log and
over centre of middle log
There should be gaps between the logs
to allow the flames to disperse

!18
OPERATING INSTRUCTIONS
Below – the gas controls, which are situated at the bottom, left of the appliance
Below – remote control handset
Display handset may be supplied to assist seasonal efficiency

!19
Replacement of batteries in TESCO1 gas control
The TESCO1 gas controls, which operate the appliance, are battery powered and require replacing
periodically. After removing plastic front cover from the controls the batteries are fitted and positioned as
shown below. Always replace the plastic cover once batteries have been fitted
Replacement of batteries in handset
The handset also has batteries as shown below .it is important the batteries are replaced every 12 months
Red indicator
Meaning
Permanently Lit
Valve tried to light but failed and in LOCKOUT E00
Flashing very fast
Valve is busy (will not accept any command )
Flashing once a second
Valve detects an error
Permanently off
valve in standby or in a stable operation!
On momentarily after power up
valve doing a self test
Appears after pressing start
indicates time to release pressing the start button!
What the meaning of the red indicator on valve and handset

!20
Below information only the handset will already be paired
Pairing the handset with the gas valve
Ensure the handset and the gas fire control have good batteries inside and the batteries are
facing the correct direction (as shown inside the battery compartments).
Ensure the battery contacts and compartments are clean and free from any contamination.
(The green light on the handset will flash fast when the handset is held (not steady green),
which shows it is ready to accept a pairing from the gas fire control.
(NOTE: Ensure the small slide switch on the top left of the gas fire control is slid to the right (I)
position).
Place the handset within a few feet of the fire ( no need to hold it at the time ).
On the gas fire, simultaneously press the hold the - and + buttons on the gas fire control (i.e.
not the handset) unit the red light on top left of gas fire control begins to flash rapidly,(this will
take about 5-8 seconds), then immediately as the red light starts to flash release the - and +
buttons and quickly and press the power button that is underneath them. (Note: This button
press must be done with 1 second of the red light coming on. If not done quickly enough, then
the above must be repeated until done correctly).
When done correctly, you will hear an audible sound from the handset. Immediately pick up and
grasp the handset as normal to unlock the key pad and then press and hold the “ set “ button
for around 3 to 5 seconds.
When you hear several beeps from the handset as the pairing has been confirmed.
You know the pairing has taken as now when holding the handset the green light will be a
steady green (not flashing when held).
You can now scroll through the settings of the handset adjusting by pressing + or - to adjust
each setting and move on when set by pressing the set button once all set keep pressing the
set button until you leave the set up menu
More information can be found at www.crystalfires.co.uk
IMPORTANT USER INFORMATION – AFTER INSTALLATION BY THE ENGINEER , READ
THIS BEFORE ATTEMPTING TO OPERATE THE FIRE
NOTE: The handset is supplied paired to the Gas Control. Do not alter the pairing. The
handset is designed to be not too easily operated by accident for safety reasons. If for
any reason the pairing has been altered, then the handset will not work. The handset
needs to be reset and paired again.