CRYSTAL GROUP INC. RS4715 User manual

CRYSTAL GROUP INC.
©2015 BY CRYSTAL GROUP INC. ALL RIGHTS RESERVED.
ISO 9001:2008 &
AS9100C:2009 CERTIFIED QMS
DOC-00229 REV. C
RS4715/RS4715L24 Rugged Server User Guide (X8)
The most trusted provider for operational, deployable, and high reliability
computing applications.

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Table of Contents
We Thank You ................................................................................................................................. 3
Safety .............................................................................................................................................. 4
Advisories .................................................................................................................................................. 4
Handling Precautions ................................................................................................................................ 5
Electrostatic Discharge (ESD) .................................................................................................................... 5
Battery Disposal ........................................................................................................................................ 5
A. Contact Information ................................................................................................................... 6
Customer Service ....................................................................................................................................... 6
Technical Support ...................................................................................................................................... 6
B. Product Information ................................................................................................................... 7
Overview ................................................................................................................................................... 7
Specifications ............................................................................................................................................. 7
C. Installing the Product ................................................................................................................ 10
Grounding ................................................................................................................................................ 10
Rack Mounting Precautions .................................................................................................................... 10
Installing the Product in an Equipment Rack .......................................................................................... 11
D. Operating the Product .............................................................................................................. 15
Connecting to a Power Source ................................................................................................................ 15
Powering the Server On .......................................................................................................................... 15

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E. Maintaining the Product ........................................................................................................... 16
Driver Updates ........................................................................................................................................ 16
Chassis Access ......................................................................................................................................... 16
Chassis Views ........................................................................................................................................... 17
Input/Output (I/O) Ports ......................................................................................................................... 18
Expansion/Riser Card Removal and Replacement .................................................................................. 19
Hard Drive Removal and Replacement ................................................................................................... 21
Memory Removal and Replacement ....................................................................................................... 22
F. Troubleshooting ........................................................................................................................ 24
Available Warranty ....................................................................................................................... 25
Legal Information .......................................................................................................................... 26
Disclaimers .................................................................................................................................... 27
Certifications and Licenses............................................................................................................ 27

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We Thank You!
From all of us at Crystal Group Inc., THANK YOU for your purchase of the RS4715/RS4715L24.
Our customers are the lifeline that keeps Crystal going. That is why it is extremely important to
us that our customers are 100% satisfied with their product choice.
Crystal products are designed to provide superior performance and reliability in the harshest
environments. Our company is ISO 9001:2008 and AS9100C:2009 certified QMS to show that
we are dedicated to providing high quality products to our customers.
We are confident that this server will meet or exceed your expectations for what a high
reliability server should be. If you have any questions or concerns, please contact us at one of
the options listed in the Contact Information section on page 6.

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Safety
Any service should be performed by qualified service personnel. Carefully follow all advisories
and instructions in this guide to avoid causing any bodily injury or damage to the unit. This
product does not contain any user serviceable parts.
Advisories
Three types of advisories are used throughout this guide to emphasize important information or
to warn of potential hazards to the user or equipment. These advisories each have a specific
icon that will stand for one of the following: Note, Warning, or Caution. An example of each is
shown below:
NOTE
A note indicates important information that helps make better use of the equipment.
WARNING
A warning indicates a potential for property damage, personal injury, or death.
CAUTION
Caution indicates potential damage to hardware or loss of data if instructions are not
followed.

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Handling Precautions
This product has components that may be damaged by electrostatic discharge (ESD).
Electrostatic Discharge (ESD)
To protect the equipment from electrostatic discharge, observe the following precautions when
handling or storing the equipment or its components:
1. Always use a grounded wrist strap at the workstation or ground frequently by touching
the metal chassis of the system before handling any components. The chassis must be
connected to an earth ground.
2. Use antistatic padding on all work surfaces.
3. Avoid static-inducing carpet areas.
4. Keep the electronic components in its static shield bag until ready to perform
installation or after removing it from the server.
5. Always handle the memory or expansion cards by the edges.
6. Do not touch the input/output connector pins.
Battery Disposal
The following applies to any battery that might be on any board installed in the
RS4715/RS4715L24 equipment:
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the m

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A. Contact Information
support of
Our technical personnel are acutely aware that downtime experienced by a
customer is a mission critical event. They excel at providing timely and effective responses to
any technical issues encountered in the field. Please contact us with any questions or concerns
by using one of the options below:
Customer Service
HOURS OF OPERATION:
8:00 AM - 5:00 PM Monday through Friday Central Time.
Technical Support
ASSISTANCE AVAILABILITY:
7/24/365- 7 days a week; 24 hours a day; 365 days a year.
After hours messaging service is available with a less than 30-minutes response time.
Within the United States: 800-378-1636
International Number: 1+319-378-1636
Email Address: [email protected]om
Request a Form Under Tech Support:
http://www.crystalrugged.com
For Up-to-the-minute Crystal Products Information: http://www.crystalrugged.com

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B. Product Information
Overview
The Crystal RS4715/RS4715L24 is a compact four rack unit (R/U) computer in a 7 4U) high by
17.75 wide 15) and (RS4715L24) deep chassis that is designed for use
rack mount enclosure (see section Installing the Product for more information) or used
as a stand-alone unit. The RS4715/RS4715L24 consists of an aluminum chassis/enclosure, a
power supply, an active motherboard, processor(s), BD/CD/DVD, memory, and storage.
Identifying the server type
Table 1. Server Identification
Server
Rack
Units
Expansion
Slots
Drive
Bays
Modifier Length
RS4715
4
7
15
N/A
20
RS4715L24
4 7 15 L-Long 24
The actual number of expansion slots is motherboard dependent.
Specifications
Mechanical 1U)
Height cm)
Width 17.75 (45.1 cm)
Depth
RS4715 20.125 51.1 cm)
RS4715L24
Weight
RS4715 65 85 lbs. (29.5 36.3 kg)
RS4715L24 70 85 lbs. (31.8 38.6 kg)

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Electromagnetic Interference (EMI)
And Environmental Compliance
Environmental kits available for shock,
vibration, EMI and humidity.
Expansion Slots
7 slot; motherboard dependent
External Bays
Option 1 (standard) 1 CD/DVD (R/W) or Blu-ray
Option 2 Up to 15 removable SATA or SAS or
HDDs
Option 3 Rugged Drive Packs (RDP) offer 48 hot-
swappable HDDs
Cooling
6-9 high speed, high volume fans
Thermostatically controlled
Mounting Options
Option 1 (standard) Mounted on Crystal Slides
Option 2 Fixed Mount, front and rear
Option 3 Jonathon Rails
Power Supply Options
RS4715
Option 1 (standard) 120/240VAC w/PFC 600W
Option 2 120/240VAC 1+1 W/PFC
RS4715L24
Option 1 120/240 VAC 1+1 w/PFC 1200W
Option 2 585W, 18-36VDC

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System Board
RS4715 X8DTL-3F, LGA1366 Xeon, ATX, 2LAN1000, VGA,
2 PCI 3.3V, 3 PCI-E X8, 1 PCI-E X16, IPMI, IPKVM,
SATARAIDX6, SASRAIDX8
RS4715L24 X8DTH-6F, LGA1366 XEON, EATX, 2LAN1000,
VGA, 7 PCI-E X16 (X8 SIGNALS), IPMI, IPKVM,
SATARAIDX6, SAS 2.0 RAIDX8, SUPERMICRO
Military Standards)
For a complete list of Military Standards visit the Crystal Group website at:
http://www.crystalrugged.com
Commercial Standards
Commercial standards are based on the National Electric Code (NFPA70- National Fire
Protection Association). Please visit the following link to learn more about the National Electric
Code standards:
http://www.nfpa.org

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C. Installing the Product
Grounding
AC Version - to ensure a good earth ground, the RS4715/RS4715L24 should be used with
a UL-listed three-conductor power cord connected to a three-conductor grounded
power source.
DC Version - input installations - use only approved copper connectors.
Reliable Grounding - reliable grounding of rack mounted equipment should be
maintained. Particular attention should be given to supply connections other than
direct connections to the branch circuit (e.g., use of power strips). Please see Figure 5
on page 17 for an example image of a ground stud.
Rack Mounting Precautions
To prevent bodily injury when mounting or servicing this unit in a rack, special
precautions must be taken to ensure that the system remains stable. The following
guidelines are provided to ensure personal safety:
If using an equipment rack, make sure to securely bolt the rack frame to the floor or
vehicle.
Elevated Operating Ambient Temperature - if installed in a closed or multi-unit rack
assembly, the operating ambient temperature of the rack contents may be greater than
room ambient. Therefore, consideration should be given to installing the equipment in
an environmentally compatible rack with the manufacturer's maximum rated ambient
temperature.
Reduced Air Flow - installation of the equipment in a rack should be such that the air
flow is not restricted.
Mechanical Loading - mounting of the equipment in the rack should be such that a
hazardous condition is not created due to uneven mechanical loading.
Circuit Overloading - consideration should be given to how the equipment will be
connected to a supply circuit and the effect that the loading of circuits might have on
overcurrent protection and supply wiring. Appropriate consideration of the equipment
ratings should be used when addressing this concern.
All electrical wiring should be in accordance with the National Electric Code, or
prevailing Military Standards.

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Installing the Product in an Equipment Rack
Using Fixed Mounting Brackets
To install the unit with fixed mounting brackets in an equipment rack, complete the steps and
see Figure 1 below:
1. Line up eight holes on the sides of the rear mounting brackets with eight holes on the sides
of the chassis and secure with 16 (eight per side) 8-
Figure 1).
It may not be possible to line up all holes. If more than three holes do not line up on
each side, please contact Technical Support.
2. Line up four holes on the front mounting ears at the desired level on the front of the
equipment rack, and attach to the rack using four (two per side) 10-
provided (see #3 in Figure 1).
3. Line up four holes on the rear mounting ears at the desired level on the rear of the
equipment rack, and attach to the rack using four (two per side) 10-
provided (see #4 in Figure 1).
Fixed Mounting Brackets Parts List
ITEM DESCRIPTION
1 MOUNTING EAR, EXTENDED SLOT
2 SCREW, 8-32 X 0.375", 82D PHL FH, SS
3 SCREW, PHIL TRUSS HEAD 10-32 X 0.75"
4 SCREW, PHIL TRUSS HEAD 10-
Table 2. Fixed
Mounting Hardware
Figure
1
. Fixed Mounting Brackets

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Using Crystal Slides
To install the unit with Crystal Slides in an equipment rack, complete the following steps and see
Figure 2 below:
1. Loosen adjuster screws.
2. Line up the top and bottom holes on the front & rear mounting ears at the desired level of
the equipment rack, and attach to the rack using four (two per side) 10-
provided (see #1, #2 and #5 in Figure 2).
It may not be possible to line up all holes. If more than three holes do not line up, please
contact Technical Support.
3. Tighten adjuster screws.
4. Line up the server side slots with the slides and gently push to install in the rack.
5. To secure the server when transporting or when extension of server is not necessary, screw
two 10-
Crystal Slides Parts List
ITEM DESCRIPTION
1 FRONT MOUNTING EAR, SLIDE
2 REAR MOUNTING EAR, SLIDE
3 GUIDEBAR, T-SLOT SLIDE
4 SCREW, PHIL TRUSS HEAD 10-
5 SCREW, PHIL TRUSS HEAD 10-
6 SCREW, 8-
Figure
2
.
Crystal Slides
Not all chassis support
Crystal Slides
Table 3. Crystal Slides Hardware

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Using Jonathan Rails
To install the unit with Jonathan Rails in an equipment rack, complete the following steps below
and see Figure 3 on the following page.
1. Attach a bracket (see #6 in Figure 3) to the smooth side of the Jonathan rail that has
four or more holes in a row (see #9 in Figure 3). There are five slots on each bracket;
when attaching to the rail side with the row of holes, place the first screw in the second
slit back from the ear. Make sure the arrow marking is pointing downward.
2. Slowly extend the rail to view the screw access hole that will allow attachment of the
four 8- - #10 in Figure 3). Place
a screw in the first hole and slide the rail to the second hole to insert a screw. Continue
until all four screws have been inserted. If the rail slides too far before placing a screw
in one of the holes, it may lock into position. Unlock rail by pressing down on the lock
mechanism (see # 11 in Figure 3).
3. Rail should be fully extended after placing the four screws in the holes and securing to
the bracket.
4. Set the appropriate length and attach two 8-
two longer slits provided. Make sure the arrow marking is pointed downward. Keep rail
5. Repeat steps 1-4 for the second rail.
6. With rails fully extended, locate the four holes used to attach the rails to each side of
the server. Make sure the rails are positioned with the arrow markings pointed
downward.
7. Secure to the server using four 8-
8. An assistant may be needed: Attach the server into the rack mount by screwing eight
10-
right; two for front left; two for back right and two for back left bracket holes) (s
6, 7 in Figure 3).
9. To secure the server when transporting or when extension of server is not necessary,
screw two 10-
Figure 3).

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Jonathan Rails Parts List
ITEM DESCRIPTION
1 SCREW, PHIL FHD 100D 8-
2 KEPS NUT, 8-
3 SCREW, PHIL TRUSS HEAD 10-
4 SCREW, PHIL TRUSS HEAD 10-
5 SLIDE RAILS, -20
6 BRACKET, RH, RACK MOUNT
7 BRACKET, LH, RACK MOUNT
8 ARROW MARK (2 ON EACH RAIL)
9 ROW OF HOLES (AT LEAST 4 ON EACH RAIL)
10 SCREW ACCESS HOLE (1 ON EACH RAIL)
11 LOCK MECHANISM (1 ON EACH RAIL)
12 LOCK MECHANISM (2 ON EACH RAIL)
13 FOUR HOLES (2 ROWS OF 2- 4 ON EACH RAIL)
Figure
3
.
Jonathan Rails
Table 4. Jonathon Rails Hardware
N
ot all chassis support Jonathan Rails

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D. Operating the Product
If the RS4715/RS4715L24 is part of a rack configuration, refer to the rack guide for
more information on connecting to a power source.
Connecting to a Power Source
Please see Section C - Installing the Product on page 10 for more information.
Powering the Server On
After securely attaching the power connection, press the Power On/Off switch which will be
located on either the front or the back of the chassis depending on the specific configuration. A
blue LED will illuminate when power is applied (see Figure 4, page 17 for location of power
switch and more information about the RS4715/RS4715L24 chassis).

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E. Maintaining the Product
Only qualified service personnel should attempt to open the RS4715/RS4715L24 chassis.
There are no user serviceable parts inside.
To protect the equipment from Electrostatic Damage (ESD), follow the proper
precautions at all times when handling the unit and its components. Please see
Electrostatic Discharge section on Page 5.
Driver Updates
Contact Technical Support at one of the options listed on page 6.
Chassis Access
Removing the Cover
1. Make sure the RS4715/RS4715L24 is powered off and the unit is disconnected from the
power source.
2. Remove the screws connecting the top cover to the chassis using a Phillips screw driver.
3. Lift the cover to expose the interior of the chassis.

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Chassis Views:
Figure 4. Front View RS4715/RS4715L24
Figure 5. Rear View RS4715/RS4715L24
The images above may not depict the product received.

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Input/Output (I/O) Ports:
X8DTL-3F & X8DTH-6F
Figure 6. I/O Ports
For detailed information about the X8 motherboard option included in the product, please
review the motherboard guide at the following link:
X8DTL-3F
X8DTH-6F
N
U
M
B
E
R
F
U
N
C
T
I
O
N
1
Keyboard
(Purple)
2
PS/2
Mouse
(Green)
3
Back
Panel
USB
Port
0
4
Back
Panel
USB
Port
1
5
Dedicated LAN (X8DTL-
3F/iF only)
6
COM
Port
1
(Turquoise)
7
VGA
(Blue)
8
Gigabit
LAN
1
9 Gigabit LAN 2
Table
5. I/O Labeling