Biamp Vocia TTS-1e User manual
TTS-1e / TTS-1nce
OPERATION MANUAL
DATE
585.0395.90A
JANUARY 2016
TTS-1e / TTS-1nce Product Description
The TTS-1e and the TTS-1nce are designed to work in conjunction with a Vocia Message Server 1 (MS-
1e) to enable text to speech messaging as part of a Vocia system solution. The TTS-1e and TTS-1nce
use Ethernet-based control protocols in conjunction with Cobranet to function within a Biamp Vocia
system and constructs announcements using a set of user-defined templates.
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O TTS-1e e o TTS-1nce são projetados para trabalhar em conjunto com um servidor de mensagem de
Vocia 1 (MS-1e) para permitir mensagens de texto para fala como parte da solução do sistema Vocia. O
TTS-1e e o TTS-1nce usam protocolos de controle baseados em Ethernet em conjunto com Cobranet
para funcionar dentro de um sistema Biamp Vocia e constroem anúncios usando um conjunto de
modelos definidos pelo usuário.
Beim TTS-1e ist ein vernetzter Text-to-Speech-Generator zur Erstellung von browserbasierten
Durchsagen. Das TTS-1e nutzt auf Ethernet basierende Protokolle in Verbindung mit CobraNet zur
Einbindung in ein Vocia-System. Die Erstellung von Durchsagen erfolgt anhand nutzerdefinierter
Vorlagen.
TTS-1e es un motor de texto a voz en red que permite la creación de anuncios de cortesía con base en
un navegador. TTS-1e utiliza protocolos de control basados en Ethernet junto con CobraNet para
funcionar dentro de un sistema Vocia de Biamp y genera anuncios utilizando un conjunto de plantillas
definidas por el usuario.
作为Vocia系统的一部分，TTS-1e 和TTS-1nce 设计与Message Server 1 (MS-1e)
配合使用，是文本转语音装置。TTS-1e 和TTS-1nce 利用以太网控制协议与 CobraNet协议一起， 在
Biamp Vocia 系统中发挥作用，使用用户自定义模板 就可进行创建广播。
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TTS-1e / TTS-1nce Setup and Installation
Overview
The Vocia Text to Speech Server 1 (TTS-1e) and The Vocia Text to Speech Server 1 Nurse Call (TTS-
1nce) are designed to work in conjunction with a Vocia Message Server 1 (MS-1 or MS-1e) to enable text
to speech messaging as part of a Vocia system solution.
Voice fonts are available to suit regional languages.
The TTS-1nce also facilitates integration via RS-232 to Nurse call systems that make use of the TAP
protocol. Rauland Responder 4 and 5 are supported natively.
Setup and Use
The Vocia software provides an intuitive interface for configuration of the TTS-1e / TTS-1nce. In addition,
the Vocia Text-to-Speech server supports a web browser to enable user configuration of custom text
strings. The information supplied by this manual relates to physical connections and assignment. For
more details on software setup, please consult the Vocia Help File.
Installation
The unit requires one 1.75 inch (44.45 mm) high and 19 inch wide rack space with 17 inch (432 mm)
depth. Mounting the unit using four screws with washers will prevent marring of the front panel. PVC or
nylon washers are appropriate. The unit should also be supported at the rear to prevent bending of the
enclosure and/or rack ears.
When installing the rack ears, please note that the hardware is not symmetrical. Please install the rack
Remove the screw from the chassis (with a Phillips P2 screw driver)
Attach the appropriate rack ear and re-affix the Phillips screw to the chassis and 4 additional
Phillips screws supplied with the rack ears.
Install the unit away from heat sources, such as vents and radiators, and in rooms with adequate
ventilation. Ensure that air can circulate freely behind, beside, and above the unit. Do not exceed the
maximum ambient operating temperature of 32°-113° F (0° -42°C). Be aware of conditions in an enclosed
rack that may cause the temperature to exceed ambient room conditions.
TTS-1e / TTS-1nce Front
TTS-1e / TTS-1nce Front Panel
The Unit features one power indication LED on the front panel:
Not illuminated: The device is not powered.
Flashing green: The unit is receiving power but not data, or the unit has not been configured
correctly.
Solid green: The unit is operational. Power supply and network traffic are functional.
TTS-1e / TTS-1nce REAR
1 - AC Power Entrance (IEC)
The IEC power entrance provides for connection of the appropriate power cord (included with unit). An
internal universal switching power supply accepts 100~240VAC @ 50/60Hz, with a maximum power
consumption of 350 watts.
CAUTION
Do not remove or defeat the ground prong on the power cord, as this will constitute a shock hazard. Equipment should be
connected to a mains socket outlet with a protective earthing connection. This plug is the main disconnecting device and should
remain readily operable. There are no user interchangeable parts. Please contact Biamp Technical Support or your local distributor
for all service requirements.
2 - RS-232 Port
This port is not used for the TTS-1e.
This port is used for the TTS-1nce to facilitate interfacing to a external nurse call system. The port
interfaces to a TAP enabled device in order to generate Text to Speech or recorded messages or play
specified configured Vocia Page Codes. The Vocia software allows customization of the rules and
messages. Please refer to the Specifications page for all supported connection speeds. For more details
on setup and configuration, please consult the software Help File.
3 - Network Connection
The TTS-1e / TTS-1nce has four RJ45 Ethernet connectors located on the rear panel (Control, CobraNet,
Spare and Spare). Each connector has two green LEDs, which display Ethernet Link (left LED) and
Activity (right LED). The TTS-1 / TTS-1nce does not display the status of the CobraNet conductor.
LAN-1 Connector (Control)
This port connects the TTS-1e / TTS-1nce to a control network. This should be separate to the LAN that
is being used by the CobraNet port either physically or through the use of managed switches and VLANs.
The TTS-1e / TTS-1nce can be configured in the Vocia software interface via this port, and as such it
should be connected to the same network as the configuration PC during set up.
LAN-2 Connector (CobraNet)
This port is used to communicate with local Vocia devices and as such should be connected to the same
network as the local Vocia system. The data from the CobraNet network should be placed on its own
LAN, either physically or through the use of managed switches and VLANs. Vocia makes dynamic use of
available bundles in CobraNet. Vocia devices are currently not interoperable with non-Vocia devices.
LAN-3 Connector (Spare)
This port is inactive at this time.
LAN-4 Connector (Spare)
This port is inactive at this time.
4 - Inactive
These ports are inactive at this time.
5 - Inactive
This port is inactive at this time
TTS-1e
5
NOTE
Connection of external devices to inactive ports is not required or recommended.
6 - Device ID
The rotary ID switches give the unit a unique Device ID. The switches are in hexadecimal format. All units
of the same device type must have a unique Device ID to function properly within a Vocia Paging World.
The Factory Default Device ID is 01. A Device ID of 00 is invalid and cannot be used.
To assign a Device ID of hex 07, leave the MSB switch on 0 and turn the LSB switch to 7. Device ID
switches should be set using a 0.1 inch (2.5mm) to 0.12 inch (3.0mm) flat blade screwdriver. More
information on setting IDs and the hexadecimal numbering scheme can be found in the Vocia Help File.
NOTE
Changes made to the Device ID while connected to the network require a power cycle in order to take effect.
TTS-1e / TTS-1nce Specifications
Specification Table
Power Consumption:
100~240V AC 50/60Hz
< 300 W
Dimensions:
Height
1.75 Inches (44mm)
Width
19 Inches (483mm)
Depth
17.5 Inches (444mm)
Weight
12 lbs (5.4kg)
Environment:
Ambient Operating Temperature
32-113°F
(0-42°C)
Humidity
5 - 95%
Altitude
0 - 10000 Feet MSL
(0 - 3000 Meters MSL)
Compliance:
UL Listed- USA and Canada E305194
FCC Part 15 Subpart B class A
CE Marked
RoHS Compliant
RCM Marked
EAC Marked
RS-232 Port - TTS-1nce
Default Settings
Baud Rate
9600
Stop Bits
1
Parity
None
Data Bits
8
RTS
Enabled
DTR
Enabled
Flow Control
RTS
Supported Settings
Baud Rate
300, 1200, 2400, 4800, 9600,
19200, 38400, 57600, 115200
Stop Bits
1 or 2
Parity
None, Odd, Even, Mark, Space
Data Bits
7 or 8
RTS
Enabled or Disabled
DTR
Enabled or Disabled
Flow Control
None, XOn/XOff, RTS and
RTS XOff/RTS XOn
Block Diagram
Notes Page
Notes Page
IMPORTANT SAFETY INSTRUCTIONS
Lightning Bolt: Hazardous Live voltages present when this unit is in operation. Do not touch terminals marked with
this symbol while the unit is connected to live power.
do so will compromise safe operation of this unit
WARNING
WARNING – 100 Volt Speaker terminals marked with the symbol are Hazardous Live. External wiring connected to these terminals
WARNING
provide a protective earthing connection.
Disconnect Device
CAUTION
Intended for Installation and Service by Skilled Personnel Only:
CAUTION
CAUTION
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•
Wall Mounting Instructions – Wall mounted products must be securely fastened to drywall or similar surface using a minimum of 4 wood
sheet metal screws located in metal studs or wood screws extending a minimum of ½ inch into wood studs.
Explanation of Graphical Symbols:
1) Read these instructions.
5) Do not use this product near water.
produce heat.
9) Do not defeat the safety purpose of the grounding-type plug.
A grounding type plug has two blades and a third grounding
prong.
replacement of the obsolete outlet.
where they exit from the product.
manufacturer.
building structure.
the cart and product combination to avoid injury from tip-over.
unused for long periods of time.
has been dropped.
INSTRUCCIONES DE SEGURIDAD IMPORTANTES
símbolo mientras la unidad se encuentre conectada a una salida activa de energía.
Aspas de ventilador en movimiento peligrosas Desenchufe el producto antes de realizar reparaciones y aléjelo de las
aspas en movimiento de los ventiladores.
1) Lea estas instrucciones.
4) Siga todas las instrucciones.
según las instrucciones del fabricante.
tercera punta con conexión a tierra.
La tercera punta se provee para su seguridad. Si el enchufe
electricista para reemplazar la toma obsoleta.
convenientes y el punto donde salen del producto.
fabricante.
base o
la combinación del carro con el producto para evitar
lesiones en caso de una caída.
va a utilizarlo por largos períodos de tiempo.
14) Todas las reparaciones deben ser realizadas por personal
ha caído.
ADVERTENCIA
ADVERTENCIA están activas y son peligrosas.
ADVERTENCIA
funcionen correctamente para brindar una conexión a tierra de protección.
Desconexión del dispositivo – El enchufe de alimentación eléctrica se utiliza para desconectar esta alimentación y deberá poder accionarse
fácilmente.
PRECAUCIÓN
para las conexiones de los circuitos de telecomunicaciones.
PRECAUCIÓN
PRECAUCIÓN
códigos locales.
•
•
Instrucciones para el montaje sobre la pared
CONSIGNES DE SÉCURITÉ IMPORTANTES
en mouvement.
1) Lisez attentivement les présentes instructions.
4) Respectez toutes les consignes données.
la terre. Le connecteur est reconnaissable par ses deux broches
fabricant.
ou chariots capables de supporter le poids du produit et
avec précaution pour éviter de le renverser.
AVERTISSEMENT
AVERTISSEMENT – Les bornes des haut-parleurs 100 V comportent le pictogramme signalant une tension dangereuse. Toute connexion
AVERTISSEMENT
Débranchement de l’appareil
MISE EN GARDE
).
Installation et interventions réservées au personnel compétent:
MISE EN GARDE
MISE EN GARDE
•
•
Consignes pour le montage mural
WICHTIGE SICHERHEITSHINWEISE
Ausrufezeichen: Ersetzen Sie Bauteile (z. B. Sicherungen) nur entsprechend den vom Hersteller angegebenen
fernhalten.
1) Lesen Sie diese Hinweise.
4) Befolgen Sie die Hinweise.
9) Sicherheitsfunktion des geerdeten Steckers nicht umgehen.
Ein geerdeter Stecker hat zwei Stromkontakte und einen dritten
Erdungskontakt.
einem Elektriker austauschen.
ACHTUNG
ACHTUNG – 100-Volt-Lautsprecherklemmen mit dem Symbol
nur von geschulten oder beaufsichtigten Personen vorgenommen werden.
ACHTUNG
Trennen des Geräts
VORSICHT
Brandrisiko zu reduzieren.
Ausschließlich für Einbau und Wartung durch geschultes Personal vorgesehen:
VORSICHT
VORSICHT
•
•
Anweisungen zur Wandmontage
重要安全说明
闪电：此设备运行时会伴随有危险的实时电压。当设备与电源连接时，不要触碰带有此符号的端子。
惊叹号：只能按照厂商指定的技术参数更换组件（例如：保险丝）。 否则，将会降低本设备的运行安全性。
危险的移动风扇叶片：请在提供服务之前切断电源，并与移动风扇叶片保持距离。
图形符号解释：
1) 阅读这些说明。
妥善保管这些说明。
留意所有警告。
4) 遵守所有说明。
5) 不得在靠近水源处使用本产品。
只能用干布进行清洁。
不要堵塞通风口。按照厂商说明进行安装。
不要在靠近任何热源处，如散热器、热调节器、火炉或其他
释放热量的产品（包括扩音器）附近进行安装。
9) 不要损坏用于安全目的的接地插头。 接地插头有两个插片
和第三端接地管脚。
第三端管脚是为了确保您的安全而提供。如果附带的插头不适
用于您的插座，请让电工更换插座。
10) 防止电源线被踩踏或挤压，尤其是在插头、电源插座以及
产品周围进出的位置。
11) 只使用厂商指定的附属装置/附件。
只配合专为建筑结构提供足够的机械强度、
热消散性和稳固性的机柜、手推车、支架或设备
桌使用。
在用手推车时应小心移动，避免因翻倒而带来伤
害。
在室外出现闪电或长期未使用的情况下应拔掉本产品的电
源线。
14) 请与有资历的服务人员联系，获得所有维修服务。 当产品
以任何方式受到损害时有必要进行维修，如电源线或插头被损
坏、沾染上液体或有异物落入产品中、产品暴露在雨水或潮湿
的环境中、无法正常运行或已掉落在地上损坏了。
警告 –为减少火灾或雷电冲击带来的风险，不要将这些产品暴露在雨水或潮湿的环境中。这些产品不得暴露在有液体滴落或飞溅的环境
中，也不应在这些产品上放置装有液体的物品（如花瓶）。
警告 –标有符号 的100 伏特扬声器端子是危险的带电线路。与这些端子相连的外部布线需要由专业技术人员或经过培训的人员来安
装。
警告 – 由市电供电的产品采用了安全接地技术，必须与正确接地的市电插座连接，才能提供接地防护。
断开设备连接 – 市电插头可用于断开 市电电源且必须保持时刻可运行状态。
小心 – 在提供了 POTS 电话接口选项时，必须由训练有素的人员将电话接口与本设备的电信回路进行连接。为减少火灾风险，只能使用
号实心铜线连接电话端口。
只适用于专业技术人员来执行的安装和服务：
小心 – 为减少电击带来的风险，Biamp 产品的安装和服务应该只能由 Biamp 音频安装专业技术人员来执行。
除非您是专业技术人员，否则不能执行未包含在操作说明中的任何服务。
在打开产品之前，专业人员必须先断开交流市电电源。
小心 – “辅助电源”的安装步骤只适用于专业技术人员，而且必须遵循所有的本地法规。
• 对于美国，国家电气法规。
• 对于加拿大，加拿大电气法规第 1 部第、和节。
壁挂安装说明 – 壁挂安装产品必须至少使用 4 个木螺丝（只有两个安装孔的产品则用个螺丝）安全地固定在石膏板隔断墙或类似表面
上。可能会用到的其他紧固件包括胀管、用于金属支撑架中的自攻钢板金属螺丝或是用于木制支撑架上的 ½ 英寸木螺丝。
중요 안전성 지침
번개 표시: 본 장비가 작동 중일 때는 위험한 전압이 발생합니다. 본 장비가 전원에 연결되어 있는 동안에는 이
기호가 표시된 터미널에 손을 대지 마십시오.
느낌표: 구성 부품(예:퓨즈)은 제조업체에 의해 지정된 사양으로만 교환합니다. 그렇지 않으면 본 장비의 안전한
작동에 문제가 생길 수 있습니다.
위험한 이동식 송풍기 블레이드: 전원을 끄고 나서 서비스를 제공하고, 이동식 송풍기 블레이드를 가까이 두지
마십시오.
그래픽 기호 설명:
1) 이 지침서를 읽으십시오.
이 지침 내용을 지키십시오.
모든 경고에 주의를 기울이십시오.
4) 모든 지침을 따르십시오.
5) 이 제품을 물 가까이에서 사용하지 마십시오.
마른 헝겊으로만 닦으십시오.
환풍구를 막지 마십시오. 제조업체의 지침에 따라
설치하십시오.
라디에이터, 온풍기, 스토브 또는 열을 내는 다른 제품(
증폭기 포함)과 같은 열원 근처에 설치하지 마십시오.
9) 접지형 플러그의 안전 목적에 어긋나지 않도록 하십시오.
접지형 플러그에는 두 개의 날과 접지 단자가 있습니다.
세 번째 접지 단자는 안전을 위해 제공되는 것입니다. 제공된
플러그가 콘센트에 맞지 않는다면, 해당 콘센트의 교체를 위해
전기 기술자와 상의하십시오.
10) 전원 코드가 밟히거나 집히지 않도록 보호하십시오. 특히
플러그, 콘센트, 제품과 연결된 부분에 주의해 주십시오.
11) 제조업체가 명시한 부가 장비 및 부속품만 사용하십시오.
적합한 기계적 내구성, 열 방산, 건물 구조에 대한 적절한
보호를 제공할 수 있게 설계된 장비 랙, 카트, 스탠드 또는
테이블과만 함께 사용하십시오.
카트를 이용할 때에는 카트와 제품을 함께 옮길
때 넘어뜨림으로 인한 부상을 입지 않도록 주의해
주십시오.
천둥 번개가 치거나 오랜 기간 사용하지 않을
경우에는 제품의 플러그를 뽑아 주십시오.
14) 모든 서비스는 자격을 갖춘 서비스 기술자에게
문의하십시오. 제품이 어떤 방식으로든 파손되었을 경우, 예를
들어 전원 공급 코드나 플러그가 파손되었을 때, 제품에 액체
또는 물체가 쏟아졌거나 제품이 비나 습기 등에 노출되었을
때, 정상적으로 작동하지 않을 때, 제품을 떨어뜨렸을 때 등의
경우에는 서비스를 받아야 합니다.
경고 –화재 또는 전기 충격의 위험을 낮추려면, 이 제품을 비 또는 수분에 노출시키지 마십시오. 이 제품에 물이 떨어지거나 튀기면
안되며, 꽃병같이 액체로 가득 찬 물건이 있을 경우 이 제품 가까이에 놓지 마십시오.
경고 – 이 기호가 표시된 100 V 확성기 단자 는Hazardous Live 입니다. 이 단자에 연결된 외부 배선은 숙련되거나 전문 교육을 받은
인력이 설치해야 합니다.
경고로 구동되는 제품들은 접지 안정성이 있어야 하고소켓에 연결하여 보호 접지 연결을 제공하도록 정확하게
접지되어야 합니다.
장치 연결 해제플러그는전원을 차단하는 데 사용되며 즉시 작동할 수 있는 상태로 유지해야 합니다.
주의 – POTS 전화 인터페이스 옵션을 제공할 경우, 이 장비의 전화 회로망 연결은 전문 교육을 받은 인력이 담당해야 합니다. 화재의
위험을 줄이기 위해서는 전기 통신 회로 연결은번솔리드 동선만 이용하십시오.
공인 전문가의 설치 및 서비스:
주의 – 전기 충격의 위험을 줄이기 위해제품의 설치 및 서비스는 Biamp 공인 오디오 설치 전문가에게 의뢰해야 합니다.
전문 인력이 아닌 경우, 작업 지침에 담긴 내용 이외의 사항에 대해 서비스를 제공하면 안됩니다.
전문 인력은전원을 차단하고 나서 제품을 열어야 합니다.
주의 – ’보조 전원’의 설치 단계는 전문 인력에게만 해당되며, 현지의 코드를 모두 준수해야 합니다.
• 국제 전기 코드미국)
• 캐나다 전기 코드및캐나다)
벽면 설치 지침 – 벽걸이 제품은 최소 4개의 나무못을 사용하여 건식벽체 또는 이와 유사한 표면에 확실하게 조여야 합니다(설치 구멍은
개이며개 나사는 제품용임). 교대용 패스너로는 건식벽체 앵커, 메탈 스터드에 조이는 셀프 태핑 판금 나사 또는 나무 스터드 안에 ½
인치 이상 들어가는 나무못이 있습니다.
:
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(1
(4
(5
(9
(10
(11
(14
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100
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.1
4
)
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POTS
Biamp
.Biamp
Drywall
•
•
IMPORTANTES INSTRUÇÕES DE SEGURANÇA
movimento das pás do ventilador.
aterramento.
trocar a tomada obsoleta.
fabricante.
normalmente ou se tiver caído.
AVISO
AVISO – Os terminais de alto-falantes de 100 Volts marcados com o símbolo
AVISO
Dispositivo de desconexão
sempre acessível.
ATENÇÃO
ATENÇÃO
ATENÇÃO
locais.
•
•
Instruções de Montagem na Parede
•
•
RoHS COMPLIANT
(This information is presented to comply with the requirements of Chinese law SJ/T11363-2006)
有害物质表 (Hazardous Substances Table)
Biamp Systems Corporation
邮件服务器(Message Servers) ,Vocia MS-1e, TTS-1e, TTS-1nce
部件名称 (Part Name)
有毒有害物质或元素
(Substances)
Pb
铅
Hg
汞
Cd
镉
Cr+6
六价铬
PBB
PBDE
设备机箱
(Equipment Chassis)
X
O
X
O
O
O
电源线
(Power Cord)
O
O
O
O
O
O
插拔式接线端子
(Plug-in Terminal Blocks)
O
O
O
O
O
O
光盘
(CD ROM)
O
O
O
O
O
O
手册和其他书面文档
(Manual and Paper Documents)
O
O
O
O
O
O
包装箱和所有包装材料
(Box and Packing Materials)
O
O
O
O
O
O
以太网交叉电缆
Ethernet Crossover Cable
O
O
O
O
O
O
0：表示该部件所有均质材料中的这种有毒有害物质低于 SJ/T11363-2006 的限制要求.
X：表示该部件中至少有一种均质材料所含的这种有毒有害物质高于 SJ/T11363-2006 的限制要求.
在电触头和（或）镀镉所含的均质材料中，镉及其化合物的含量可以超过 0.01%，但欧盟指令 91/338/EEC（根据欧盟指令
76/769/EEC）限制销售和使用某些危险物质和制剂部分中所禁止的用途除外
在以下一种或多种物质所含的均质材料中，铅及其化合物的含量可以超过 0.1%:
1)
电子元器件中玻璃内所含的铅
2)
铅在钢材中是作为一种合金元素，含量可达
0.35%
3)
铅在铝材中是作为一种合金元素，含量可达
0.4%
4)
铅在铜材中是作为一种合金元素，含量可达
4%
5)
高熔点类焊料中的铅（即铅料合金，铅含量超过
85%
）
6)
电子陶瓷部件内的铅
7)
由两种以上元素组成的焊料中所含的铅，用于连接针脚和微处理器包装，其中
铅的含量超过
80%
但低于
85%
8)
顺应针连接系统内的铅
9)
倒装芯片封装中半导体芯片及载体之间形成可靠连接所用焊料中的
在正常使用情况下，中国环保使用期限为 10 年，条件是：
•
环境温度为
(Ambient Temperature) 0-42C (32-107.6°F)
•
湿度为
5-95%
，无凝结
•
海拔高度为
0-10,000
英尺
•
气流不受阻碍
•
没有水或其他液体进入任何部件
•
电源为
(Power Supply) 100-240 Vac, 50/60 Hz
•
部件没有损坏（损坏部件应立即修理）
•
由工厂授权人员使用批准的材料进行所有维修
This Biamp product, including all attendant cables and accessories
supplied by Biamp, meets all requirements of EU Directives
2011/65/EU on the restriction of the use of hazardous materials.
An EU RoHS Materials Content Declaration document may be
obtained at www.biamp.com
Biamp’s Limited Warranty
BIAMP SYSTEMS IS PLEASED TO EXTEND THE FOLLOWING 2-YEAR LIMITED WARRANTY TO THE ORIGINAL
END USER CUSTOMER OF THE PRODUCTS DESCRIBED IN THIS MANUAL
1. This limited warranty is being offered by Biamp Systems Corporation. Biamp Systems warrants to the original end user
customer of new Biamp Systems products from an authorized Biamp Systems dealer that the product will be free from defects in
materials and workmanship for a specified period (the “Warranty Period”), subject to the terms and conditions set forth below.
The Warranty Period for the products described in this manual shall be two (2) years. The Warranty Period begins (a) the date of
the original end user’s purchase from an authorized Biamp Systems dealer or (b) six months after the product is first shipped from
Biamp Systems’ factory to an authorized Biamp Systems dealer or distributor, whichever occurs earlier. This warranty extends
only to the original end user customer and is not assignable or transferrable.
2. Within the Warranty Period, Biamp Systems will repair or replace, at Biamp Systems' option, nonconforming product,
provided that Biamp Systems is notified within 30 days of the identification of such defect or failure. Replacement Products may
be new or reconditioned. If the repair or replacement of your nonconforming product is not reasonably available, at Biamp
Systems’ discretion, Biamp Systems will refund you the purchase price. As a condition to receiving the benefits of this warranty,
you must provide Biamp Systems with documentation that establishes that you were the original end user purchaser of the product
from an authorized Biamp Systems dealer. Such evidence may consist of your sales receipt.
3. Upon notice, Biamp Systems will provide instructions on the warranty claim procedures to be followed and issue a Return
Authorization (RA) number if required. Any export/import authorizations or duties, transportation and insurance charges to the
Biamp Systems factory, or other service facility designated by Biamp Systems, for warranty service shall be your responsibility.
Transportation and insurance charges from the Biamp Systems’ factory or service facility after a warranty repair or for a warranty
replacement will be paid by Biamp Systems. Biamp Systems is not responsible for any damage to the product during transit to the
Biamp Systems’ factory or service facility. Biamp Systems, at its sole discretion, will determine warrantable failures upon receipt
of your product or upon inspection of your product by an authorized Biamp Systems dealer. All products that are returned by you
and replaced by Biamp Systems will become the property of Biamp Systems.
4. This warranty will be VOID if the serial number has been removed or defaced; or if the product has been altered, subjected to
damage, abuse or rental usage, repaired by any person not authorized by Biamp Systems to make repairs; damaged due to
improper or inadequate maintenance; operated outside the normal environmental specifications for the product; or installed in any
manner that does not comply with Biamp Systems' recommendations. This warranty does not apply to damage caused by an
accident, power surge, flooding, fire, earthquake, or other external causes. This warranty does not apply to damage caused by
abuse or misuse of the product.
5. Electro-mechanical fans, electrolytic capacitors, gooseneck microphones, cords connecting handheld microphones, hard-
drives, displays, consumable parts (i.e. batteries), and normal wear and tear of items such as paint, knobs, handles, keypads and
covers are not covered under this warranty. All software or firmware distributed by Biamp Systems is provided AS IS and
without any warranty of any kind, except as expressly provided in any documentation or license agreement furnished with the
software or firmware. This warranty does not apply to third party products resold by Biamp Systems.
6. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED. BIAMP SYSTEMS
DISCLAIMS ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
7. The remedies set forth herein shall be the purchaser's sole and exclusive remedies with respect to any defective product. No
repair or replacement of any product or part thereof will extend the applicable warranty period for the entire product. The specific
warranty for any repair will extend for a period of 90 days following the repair or the remainder of the warranty period for the
product, whichever is longer.
8. No agent, employee, distributor or dealer of Biamp Systems is authorized to modify this warranty or to make additional
warranties on behalf of Biamp Systems. Statements, representations or warranties made by any dealer do not constitute warranties
by Biamp Systems. Biamp Systems shall not be responsible or liable for any statement, representation or warranty made by any
dealer or other person. Biamp Systems makes no other warranty beyond what is contained in this writing.
9. No action for breach of this warranty may be commenced more than one year after the expiration of this warranty.
10. BIAMP SYSTEMS SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES, INCLUDING LOST PROFITS OR LOSS OF USE ARISING OUT OF THE PURCHASE, SALE, OR USE
OF THE PRODUCTS, EVEN IF BIAMP SYSTEMS WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Revision effective as of October 27, 2015
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