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  9. Crystal Quest Mega 1000 Operating instructions

Crystal Quest Mega 1000 Operating instructions

CQE-RC-04000 5-Micron Carbon Block Filter Cartridge
CQE-RC-04001 5-Micron Sediment Reusable Pleated Filter Cartridge
CQE-RC-04002 2-7/8” x 9-3/4” Multistage PLUS Filter Cartridge
CQE-RC-04055 2-7/8” x 9-3/4” UF Membrane Filter Cartridge
CQE-RC-04005 2-7/8” x 9-3/4” Ceramic
CQE-RC-04006 2-7/8” x 9-3/4” Fluoride Filter Cartridge
CQE-RC-04049 2-7/8” x 9-3/4” Fluoride/Multistage Filter Cartridge
CQE-RC-04007 2-7/8” x 9-3/4” Nitrate Filter Cartridge
CQE-RC-04050 2-7/8” x 9-3/4” Nitrate/Multistage Filter Cartridge
CQE-RC-04008 2-7/8” x 9-3/4” Arsenic Filter Cartridge
CQE-RC-04051 2-7/8” x 9-3/4” Arsenic/Multistage Filter Cartridge
To order replacement cartridges

Water Leaks
Your system has been tested before leaving the factory. In the unlikely event of a fault, small leaks
sometimes do occur as a result of incorrect assembly or abuse.The following tips may be helpful:
• 

water droplets on the surface. This does not, of course, mean that there is a leak in the system. The

• Leaks can occur if cartridge is not installed properly. Cartridge must be installed according to the
directional arrow on the cartridge which indicates “This End Towards Cap”.
• Always ensure that sump top is snapped into sump by being pushed in.
• Always ensure that the sump ring is screwed fully onto the sump top. This is essential both for the

• In the event of a leak, carefully examine its source. Water from a leak may run along the pipe work. (It
may drip or collect some distance from the actual location of the leak.)
• Leaks occurring at the line saddle valve may mean that the unit has not been fully clamped onto the
water line. (Adhere to the instructions given on page 3.)
• 


the collet is pushed in at the same time to release the tubing).
• 
that the compression nuts are fully tightened.
• 

• 
screw it back.
To eliminate possible water and property damage, use the following preventative steps and devices:
1. A licensed plumber should install this unit, reading and following the Installation and Operation Guide
as well as all notices.
2. 
3. Keep the water supply line from extreme heat or freezing.Temperature at unit location should be
maintained between 35° F and 120° F.
4. 


5. 

6. To avoid premature clogging and properly maintain cartridge(s), rinse regularly or replace cartridge(s).
7. 
No water

• Check that the saddle valve (orT-valve if used) is open.
• Check that all the tubes are connected correctly.

Low water low

• During periods of high water demand the pressure may fall as will the

to the same line on which your system is connected may starve the unit of
water.


system, and/or replace the cartridge.
• Check that the saddle valve (orT-valve) is fully opened or if there is low

instructions were carried out correctly and that the water line has been
pierced fully. Close the line valve fully and then open it again.

pressure is inadequate a pump may be needed, and for this you should

High water low


to the minimum acceptable by turning the line saddle valve handle clock-

Troubleshooting
Water appearance
WHITE water.
appear milky or white for a while. It is harmless and will soon clear. White water is due to micro
bubbles of air. On standing, the water will become clear as the bubbles move upwards. Water in
some areas of the country has a high level of lime or calcium. The redox inside the unit changes
these substances into harmless elements which react with air and temperature.
BLACK water.
particles may appear in the water. This is normal and the particles are harmless carbon. Flushing

clear this.
COLORED water (often RED).Water in some areas may be high in dissolved iron and this can


advice. Ordinary particulate rust in the water will be removed by the system.
Water taste




in the mineral content of the water, for example.
Fish odor and sour taste water.


Chlorine taste. The “natural” taste of an area’s water is often masked by the presence of
chlorine used in the treatment process. If the chlorine taste consistently reappears, the
cartridge should be replaced. If after prolonged standing or during infrequent use any strong

Bad taste and/or odor. The cartridge needs replacing.
Fig 7
Leak Detector
Installation
Solenoid
Valve
Controller
Module /
Sensor*
CQE-PT-03060
Line to Refrigerator
Ice Maker
Quick
Connect
Merger
Tank
Drain
Inlet *Move sensor as close

sensing moisture, controller

and sound an alarm.
Line to Filtered
Water Outlet
CRYSTAL QUEST®
Mega Undersink Water Filter
Installation and Operation Guide
Mega 1000
Mega 2000
Mega 3000
Operating Specications
Pressure Range: 30–60 psi (2.1–4.2 bar)
Temperature Range: 40–90°F (4.4–32.2°C)
Rated Service Flow: 0.3–0.5 gpm
Copyright©2009 Crystal QuestAll Rights Reserved. Reprint 2014
page 4
Online warranty registration
http://crystalquest.com/warranty.htm
STEP 2
Install
Saddle Valve
STEP 1
Install
Faucet
Inlet

Remove
red caps
Outlet

Easy Installation!
Important!
• 
licensed plumber. Check with your local public works department for plumbing
codes.
• 
• Use this system on a potable (safe-to-drink) COLD water supply only.
• It is recommended that a pressure regulator/control valve be installed inline
This will

spikes, water hammering, and excessive water pressure buildup. Alternatively, if
a pressure regulator/control valve is not used, the use of a 3-way faucet will help

• Installation must comply with local, state, and federal plumbing codes and
health department rules and regulations. These guidelines must be followed
while installing the system.
• 
accidental property damage and make the system failure-proof (available on
the market or at www.crystalquest.com).
• O-rings should be properly seated in the groove of the sump, or water leaks
could occur.
• 
tubing is inserted.
• Keep the water supply line from extreme heat or freezing.Temperature at unit
location should be maintained between 35°F and 120°F.
WaterSimplyPure.com
Inlet

Outlet

Connecting Tubing into Filter (Figs 3, 4, and 5)
PLASTIC TUBING
• Cut tube ends square and straight. Do not deform tube (i.e., cause tube to compress its diameter so it is
no longer round).


1. Remove red end caps from unit’s water inlet/outlet connections.


Changing Filters (Fig 6)
NOTE:THIS MEGA UNDERSINK SYSTEM CONTAINS CARTRIDGES WHICH MUST BE REPLACED AT REGULAR
INTERVALS TO MAINTAIN PROPER PERFORMANCE. USE ONLY FACTORY APPROVED CARTRIDGES.

 
• Release any pressure in the line by turning on the cold- and hot-water faucets.
 
water.
  (Cartridges may be recycled. Visit www.crystalquest.com/crystal quest
policies.htm under Preventive Routine Mintenance instructions.)
 
you're working on.)
 
directional arrow on the cartridge which indicates “This End Towards Cap”.
• Check O-ring(s). Lubicate with cooking oil if needed. Position O-ring(s) properly in the groove of the sump and tighten
by turning it clockwise. Do not overtighten. Do not cross-thread at the sump or inlet/outlet ports. If cross-threaded, do
not put or keep unit in service.
 
 
STEP 2 – Install the Saddle (Feedwater) Valve and Tubing (Fig 2)
CHOOSE THE VALVE LOCATION
• Choose a location for the valve that is easily accessible. It is best to connect into the side of a vertical water pipe. When it is necessary to connect into a horizontal water

• Disconnect the cold water supply line. Attach and tighten the saddle valve connector assembly, being careful not to pinch or crimp any tubing or water supply line while

NOTE: The saddle valve clamps onto hard tubing or pipe. It will make its own hole in copper tubing but not in iron or brass.
For brass or galvanized iron pipe, drill a 1/4” hole in pipe before mounting saddle valve. If possible, use a hand or cordless drill
when drilling water pipe. If using an electric drill, be sure that drill, cord and outlet are all properly grounded.
NOTE: If water supply line is soft tubing, it is recommended to use aT-valve installation.
NOTE: Do not turn handle before installing or while installing saddle valve.To prevent damage to piercing needle,make sure

NOTE:
1. Hold backplate against tube.
2. Hold saddle valve against tubing in a position directly opposite backplate.
3. Tighten screw enough so saddle valve and backplate are held securely against tube.
 
CONNECT SOURCE WATER FEED TUBING TO VALVE BODY USING COMPRESSION FITTING
1. Slide nut and sleeve onto tubing (in that order).
2. Install insert into tubing.
3. Install tubing with insert and sleeve into valve body.
4. Thread compression nut onto valve body. Tighten.

CAUTION: When the supply line is pierced, the valve should be closed. Do not open valve until system is activated. Turn on
cold water supply. Check saddle-tapping valve installation for leaks. Allow water to run from faucet for a few
minutes to clear any debris in the line caused by installation.
NOTE:
Tightening
Screw
Reversible
Plate
Compression
Nut
Tubing
Cold water
supply line
Sleeve
Insert
Valve
Handle
Valve
Body
CONNECT USING QUICK-CONNECT
FITTINGS
• Fittings consist of three parts: a body, collet, and
a locking clip. Make sure outer surface of tube is
clear of marks or scratches for a length equal to
twice tube diameter. This allows O-ring to seat
properly against tube.
• Remove locking clip from body collet (A).
• Push tube through collet into body until it seats

clip around the collet. Not replacing the locking

damage (A, B).
BODY
LOCKING CLIP
COLLET
TUBE
A
B
REMOVE FITTINGS
• 
locking clip.
• Push and hold collet against body (ring of the

tube out.
• To reinsert a tube, cut 1/2” of tube from the end.
This will help prevent leaking. Replace the locking
clip around the collet.
CONNECT USING COMPRESSION
FITTINGS
• Slide compression nut over the end of
tubing.
• Connect compression nut to compression
adapter and tighten the compression nut
securely.
Fig 3
Fig 2
Fig 4A Fig 4B Fig 5
Fig 6
Sump
Sump
Wrench
Mounting the Faucet:
Disassemble hardware from the threaded
nipple, except for chrome base plates and
rubber washers. (Rubber washers may be
replaced with a bead of plumber's putty
for neater appearance.) Feed the threaded
nipple through sink or counter mounting
hole and position the faucet. From below
sink or counter, assemble the white spacer


toward air gap). After checking faucet ori-
entation, tighten with a wrench until secure
(Fig 1).
Important Notice


licensed plumber. Not using the service
of a plumber will void warranty. Crystal

for systems improperly installed or those

licensed plumber.
Porcelain, Enamel, Ceramic on Metal or Cast Iron:
Precautions must be taken to penetrate the porcelain through to the metal
base and prevent it from chipping or scratching.
Tools required:
• Variable speed drill • Relton porcelain cutter tool set (7/8" or
• Plumber’s putty alternative size, 9/16”)
Procedures:
1. Mark the center for the 7/8" hole.

lubricate carbide drill bit.
3. Carefully drill pilot hole through all layers (use light pressure and slow
speed).
4. Insert pilot tip of spring-loaded porcelain cutter into pilot hole.
5. Drill porcelain/enamel using spring-loaded porcelain cutter, making
certain a complete ring has been cut through the porcelain/enamel to the
metal base.
6. Cut away the inner porcelain/enamel disc down to the base metal. Make
certain the cutter does not touch outer rim of the cut porcelain/enamel.
Continue with this bit to cut through metal until sink has been completely
penetrated.
Note: Always use sharpened porcelain cutter to eliminate chips and
cracks.
Stainless Steel Sinks:
Recommended tools:
• Center punch
• Variable speed drill
• High speed drill bits
• Greenlee chassis punch 7/8" (9/16" for
non air gap faucets)
• Protective gloves and eye protectors
Procedures:
1. Center punch small indent for hole.
2. Drill the required pilot hole.
3. Set-up the chassis punch per
instructions and tighten nut to cut
the desired hole size.
 

• 1-1/4" wood bit
• Household bleach (liquid)

• Crescent wrench

• Air pump (hand)
• Safety glasses
• 3/8” variable speed electric drill, 1/8” and 1/2” bits
• 1-1/4” porcelain hole cutter (if hole for second faucet is not provided)

• Plastic anchors and screws
• Plastic tube cutter
• Air pressure gauge (low pressure)
• Pliers
Tools and Material Recommended for Installation
Easy To Install
STEP 1 – Install the Faucet (Fig 1)
Faucet should be placed near the sink where drinking/cooking water is normally required. 
mount the faucet if an existing hole for a second faucet is not available. The mounting thickness should not exceed 1-1/4". If
the sink has a sprayer, it may be disconnected for faucet installation. A pipe cap or plug will be necessary to seal the sprayer
connection. If making the faucet mounting hole (if sprayer or second hole is not used), check to make sure the drill does

not exceeding 1-1/4" in thickness). Drill the required pilot hole of the chassis punch and tighten nut to cut the desired hole
size. Clean up sharp edges. The faucet should be positioned so it empties into the sink and the spout swivels freely for
convenience. If sink has a hole that can accommodate the faucet, no drilling is required. Proceed with mounting the faucet.
Preparing for Installation

to follow them could cause serious property damage.
• Inspect the carton and unit for evidence of rough handling and concealed damages. If


that all installation parts are present, which includes the unit, faucet, installation hardware

contact customer support for replacement parts at (800) 934-0051.
All drawings, pictures, colors, and sizes are approximate for illustration purposes only
and may not reect the end product. All models are subject to change without notice.
Mega 1000
6-Stage Filtration
CQE-US-00303
CQE-US-00304
CQE-US-00305
Mega 2000
7-Stage Filtration
CQE-US-00306
CQE-US-00307
CQE-US-00308
Mega 3000
8-Stage Filtration
CQE-US-00309
CQE-US-00310
CQE-US-00311
Important!

undersink units.
page 2page 3
WaterSimplyPure.com 859-336-3246

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