Cub CB-724e User manual

USER’S
MANUAL
Cub CB-724e / CB-534e
THERMAL TRANSFER / DIRECT THERMAL
BAR CODE PRINTER

i
1. Introduction.........................................................................................1
2. Getting Started....................................................................................1
2.1 Unpacking and Inspection............................................................1
2.2 Equipment Checklist.....................................................................1
2.3 Printer Parts...................................................................................3
3. Setup....................................................................................................3
3.1 Setting Up the Printer ...................................................................3
3.2 Loading the Ribbon.......................................................................4
3.3 Loading Label Stock.....................................................................5
3.4 External Label Roll Mount Installation (Option) .........................7
3.5 Peel-off Module Installation (Option)...........................................9
3.5.1 Loading the Paper in Peel-off Mode....................................12
3.6 Cutter Module Installation (Option) ...........................................14
3.6.1 Loading Label in Cutter Mode .............................................16
3.7 Instructions to Top Cover Operation.........................................17
3.8 Diagnostic Tool ...........................................................................20
3.8.1 Start the Diagnostic Tool......................................................20
3.8.2 Printer Function (Calibrate sensor, Ethernet setup, RTC
setup………)...................................................................................21
3.9 Install Memory Card....................................................................22
4. Power on Utilities..............................................................................24
4.1 Ribbon and Gap/Black Mark Sensor Calibration......................24
4.2 Gap/Black Mark Calibration；Self-test；Dump Mode..............25
4.3 Printer Initialization.....................................................................28
4.4 Black Mark Sensor Calibration ..................................................29
4.5 Gap Sensor Calibration ..............................................................29
4.6 Skip AUTO.BAS...........................................................................29
5. Maintenance......................................................................................31
5.1 Cleaning.......................................................................................31
6. Troubleshooting................................................................................33
6.1 LED Status...................................................................................33
6.2 Print Quality.................................................................................34
7. LED and Button Operation...............................................................36
7.1 LED...............................................................................................36
7.2 Button Operation.........................................................................36
Contents

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1. Introduction
Thank you for purchasing the Cub CB-724e & CB-524e Series of Thermal Transfer
and Direct Thermal Bar Code Printers. Although the printer takes up only a small
amount of space, it delivers reliable and superior performance.
Theprinter provides user selectable thermal transfer and direct thermal printing at
speedsof: 2.0, 3.0, 4.0,5.0, 6.0 or 7.0 ips, for the CB-724e and speeds of 2.0, 3.0 or 4.0
for the CB-534e. Both models will accept roll feed, die-cut, and fan-fold labels for both
thermal transfer and direct thermal printing methods.All common bar codes formats
are supported. Fonts and bar codes can be printed in 4 directions, 8 different
alphanumeric bitmap fonts and built-in true type font capabilityareincluded.
CAUTION
1. HAZARDOUS MOVING PARTS IN CUTTER MODULE. KEEP FINGERSANDOTHER BODY
PARTS AWAY.
2. THE MAIN BOARDINCLUDES REALTIME CLOCK FEATUREWHICH HAS A LITHIUM
BATTERY INSTALLED. RISKOF EXPLOSION IF BATTERYIS REPLACED BY AN
INCORRECT TYPE.
3. DISPOSE OF USED BATTERIES ACCORDING TO THE MANUFACTURER INSTRUCTIONS.
2. Getting Started
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please
carefully inspect the packaging and printer upon receiving the bar code printer. Please
retain the packaging materials in case you need to reship the printer.
2.2 Equipment Checklist
Printer
BarTender UltraLite CD disk
Quick start guide
USB port cable
External universal switching power supply
Power Cord
Label Spindle, fixing tab x2, 1.5” core adapter x2
Ribbon spindle x2

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Ribbon rewind spindle paper core
If any parts are missing, please contact Cub at [phone] of your
purchased reseller or distributor.
Dealer option
Peel off module assembly.
Guillotine cutter
Full cut:
Paper thickness: 0.06~ 0.19mm, 500,000 cuts
Partial cut:
Paper thickness: 0.06~0.12mm, 500,000 cuts
Paper thickness: 0.19mm 200,000 cuts
Main board integrated with internal Ethernet
Internal Ethernet print server module

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2.3 Printer Parts
Fig. 1 Top front view
3. Setup
3.1 Setting Up the Printer
1. Place the printer on a flat, secure surface.
2. Make sure the power switch is off.
3. Connect the printer to the computer with the Centronics, Serial or USB cable.
4. Plug the power cord into the power supply connector at the rear of the printer, and
then plug the power cord into a properly grounded receptacle.
Top Cover Open Lever
LED Indicator
Feed Button
Printer Top Cover
Ribbon Access Cover
Clear Window

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Fig. 3 Attach power supply to printer
3.2 Loading the Ribbon
The printer will detect the ribbon ifinstalled when turning on power and will set the
printing mode to thermal transfer or direct thermal.If the printer does not detect a
ribbon, the ribbon take up motor will be turned off.
Make sure both the ribbon access window and the printer top cover are closed prior to
powering up the printer.
Please follow the steps below to install the ribbon into printer.
1. Push down on the ribbon access window to unlatch and open the cover.
2. Place a paper core onto the ribbon rewind spindle.
3. Mount the ribbon rewind paper core on the front hubs.
4. Install a ribbon on the ribbon supply spindle.
5. Mount the ribbon supply spindle on the rear hubs.
6. Thread the ribbon leading tape downward pass the print head.
7. Attach the ribbon leader to the ribbon rewind paper core.
8. Rotate the ribbon rewind paper core until the ribbon leader is thoroughly, firmly
Power Supply
Plug
Power Cable
Power Switch
USB
RS-232C
Centronics

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encompassed by the black section of the ribbon.
9. Close the ribbon access window.
Fig. 4 Ribbon installation (I)
Fig. 5 Ribbon installation (II)
3.3 Loading Label Stock
1. Insert the 1” label spindle into the label roll (If your label roll has a 1" core, remove the
1.5” core adapter from the fixed tab. If label width is 4 inches wide, the two fixing tabs
Ribbon S
p
indle
Front Hub
Paper Core
Back Hub
Ribbon Access Cove
r
Rear Hub

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are not required.).
Fig. 6 Label roll installation (I)
2. Open the printer’s top cover by releasing the green top cover open levers located on
each side of the printer. liftopen the top cover.The top cover support at the rear of the
printer will hold the printer top cover open.
Fig. 7 Pull the lever to open the cover
3. Place a label roll onto the center of the paper roll mount.
4. Feed the label, printing side face up, under the Teflon bar and paper guidesand
pass over the platen.
5. Adjust the green center-biased paper guides to slightly touch the edges of the label
backing.
6. To close the printer top cover,lift the cover to the maximum open angle then use both
hands to close the cover gently. Close the printer top cover slowly and make sure the
cover latches securely.
Pa
p
er Roll
1” Label Spindle
Printing Side
Face U
p
1.5” Core
Adapter*
Fixed Tab
Lower Cover

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Note: 1. Make sure hands are not placed between printer top cover and lower cover
when close the top cover.
2. Do not free fall the top cover.
3. Failure to securely close and lock the cover will result in poor print quality.
Fig. 8 Label installation (II)
3.4 External Label Roll Mount Installation
1. Attach an external paper roll mount on the bottom of the printer.
Fig. 9 Attach the external roll mount to the printer
1. Open the printer top cover by releasing the top cover open levers. The top cover
support will hold the printer top cover.
2. Install a roll of 3" core labels on the external roll mount, using the 3" core adapter.
3. Feed the label to the external paper feed opening through the rear paper guide.
Printer Top Cover
Top Cover Support
Paper Guide Teflon Ba
r
Top Cover Open Lever
Paper Roll Mount

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Fig. 10 External roll mount label installation (I)
4. Feed the paper, printing side face up, through the paper guide and pass over the
platen.
5. Adjust the paper guides to fit the paper width.
6. Close the printer top cover by lifting the top cover to the maximum opening angle then
push down the top cover gently.
Fig. 11 External roll mount label installation (II)
External Paper Feed Opening
External Paper Roll
Mount
Paper Guide
Platen
Rear Paper Guide Top Cover Support

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3.5 Peel-off Module Installation (Option)
1. Open the top cover and remove the front panel from the printer.
Fig. 12 Remove the front panel
2. Open the top cover and hold it and push down and push backward the top cover
support then push backward the top cover.
3. Use a screwdriver to screw off 6 screws on the lower inner cover.
Fig. 13 Remove 6 screws from lower inner cover
4. Upside down the printer. Remove two screws at the hinge and remove one screw at
Front Panel
Lower Cover
Screws
Lower Inner
Cover
Top Cover
Screws Top Cover Support
Flute

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memory card cover.
5. Hold the lower cover to lift up the top cover open levers to separate the lower inner
cover and the lower cover.
6. Arrange the cable through the bezel. Connect the peel-off panel cable to the 5-pin
socket on printer PCB.
Fig. 14 Connect peel-off sensor cable to main board
Fig. 15 Peel-off sensor cable installation
Peel-off
panel
Peel-off panel
Cable
5-pin Socket
PCB
Tenon
Bezel
Mortise

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7. Insert the peel-off tenons into the lower inner cover mortises until tenons snap into
places.
Fig. 16 Peel-off panel installation (I)
8. Arrange the lower inner cover back to the lower cover.
Fig. 17 Peel-off panel installation (II)
9. Lift up the peel-off panel to the lower cover to close it.
10. Use a screwdriver to screw down whole screws on the lower inner cover and the
lower cover.
11. Close the top cover by arranging the top cover support back to the flute
and push it forward then close the top cover slowly.
Roller
Tenon Mortise
Lower Inner Cover
Lower Cover
Peel-off
panel
Roller

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3.5.1 Loading the Paper in Peel-off Mode
Note: Both thermal and plain paper are compatible with the peel-offfunction
PVC and vinyl are not compatible with the peel-offfunction.
1. Insert a 1” label spindle into a paper roll.
2. Open the printer top cover by pulling the top cover open levers. The top cover support
will hold the printer top cover.
Fig. 18 Open the top cover
3. Install the label roll on the label roll mount.
4. Open the peel-off panel by pulling it out.
Fig. 19 Open the peel-off panel
Peel-off
panel
Top Cover Open Lever
Peel-off panel
Backing paper
Opening

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5. Feed the label, printing side facing up, through the label guide and pass over the
platen.
6. Lead the label through the backing paper opening, beneath the roller.
7. Adjust the paper guide by moving leftor right to fit the paper width.
Fig. 20 Lead the paper through the backing paper opening, beneath the roller
8. Push the peel-off panel back to the printer.
9. Close the top cover by lifting up the top cover support and close the top cover slowly.
Note: Pull the label outward tightly after closing the top cover.
Fig. 21 Complete label installation for peel-off mode
Roller
Top Cover
Top Cover Support
Peel-off panel

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3.6 Cutter Module Installation (Option)
1. Pull the top cover open levers to open the top cover.
2. Remove the front panel from the lower cover.
Fig. 22 Pull the lever to open the cover
3. Open the top cover and hold it and push down and push backward the top cover
support then push backward the top cover.
4. Use a screwdriver to screw off 6 screws on the lower inner cover.
Fig. 23 Remove 6 screws from lower inner cover
Lower Cover
Screws
Top Cover
Screws
Top Cover Support
Flute
Lower Cover
Lower Inner Cover
Front Panel

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5. Place the printer upside down and unscrew the two screws of the hinge holder on
the lower cover.
6. Unscrew the screw of the memory card cover and remove the memory card cover.
Plug in the cutter driver IC at U30 socket on the main board.
7. Use both thumbs to hold the lower cover and index fingers to lift up the top cover
open levers to separate the lower inner cover and the lower cover.
8. Arrange the cable through the bezel. Connect the cutter module cable to the 4-pin
socket on printer PCB.
Fig. 24 Cutter module installation
Fig. 25 Cutter module cable arrangement
PCB
4-pin Socket
Cutter Cable
Cutter
Lower Inner Cover
Lower CoverCutter Cable Bezel

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9. Arrange the lower inner cover back to the lower cover.
10.Install the cutter into the niches of the printer.
Fig. 26 Cutter module installation
11. Use a screwdriver to screw whole screws on the lower inner cover and the lower
cover.
12. Close the top cover by arranging the top cover support back to the flute
and push it forward then close the top cover slowly.
3.6.1 Loading Label in Cutter Mode
1. Insert a 1” label spindle into a label roll.
2. Open the printer top.
3. Install the label roll onto the label roll mount.
4. Feed the paper, printing side face up, through the paper guide and pass over the
platen.
5. Lead the paper through the cutter label opening.
6. Adjust the paper guide by moving leftor right to fit the paper width.
Niche
Cutter

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Fig. 27 Label installation in cutter mode
7. Close the top cover by lifting up the top cover support and close the top cover slowly.
Fig. 28 Complete label installation in cutter mode
3.7 Top Cover Operation
Please take care when opening or closing the printer’s top cover by carefully following
these instructions.
To Open:
1. When facing the front of the printer pull the cover release levers on both sides of
printer towards you.
2. Lift up the top gradually.
Top Cover
Top Cover Support
Paper Guide
Platen
Cutter

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There are two stop positions for the top cover. Position 1 and 2 are indicated on the
label below.
Note: To hold the cover open at position 1, you must lift the cover higher than
the stopping point at position 1 and gently lower the cover to stopping point 1.
Do not let the cover free fall!
3. Fully open the top cover and gently lower it to stop position 2.
Fig. 1 Top cover support is fixed at position 2
4. To close the cover,lift up the top cover to the maximum angle then close the top cover
gently. The cover will rest at a stop position between 1 and 2 for a while. Use both
hands to gently push down the top cover to close it. Make sure the cover is
latched on both sides.
Note: Do not place your hands between top cover and lower cover when
closing the top cover! Fig. 2 Top cover is fully open and ready to close.