Scantech Pollux P-4010 User manual

u s e r ’ s m a n u a l
Scantech Pollux P-4010
Bar code laser scanner


User's manual
Scantech Pollux P-4010
Pollux_UserM_Deel1.qxd 14-11-2002 09:05 Pagina a

Copyright © 2007, Scantech-ID BV.
This manual is copyrighted, with all rights reserved. Under the copyright laws, this manual may not, in
whole or in part, be copied, photocopied, reproduced, translated or converted to any electronic medium
or machine readable form without prior written consent of Scantech-ID BV.
Limited Warranty
Under all circumstances this manual should be read attentively, before installing and/or using the pro-
duct. In no event Scantech-ID BV will be liable for any direct, indirect, special, consequential or
incidental damages arising out of the use or inability to use this documentation or product, even if
advised of the possibility of such damages. In particular, Scantech-ID BV shall not be liable for any
hardware, software, or data that is stored or used with the product, including the cost of repairing,
replacing or recovering the above. Scantech-ID BV reserves the right to change parts of the device
at any time without preceding or direct announcement to the client.
Scantech-ID BV reserves the right to revise this manual, and to make changes in the contents without
obligation to notify any person or entity of the revision or change. A serial number appears on the
product. Make sure that this official registration number has not been removed. It should be used
whenever servicing by Scantech-ID BV or an authorized Scantech dealer is necessary.
Important
This equipment has been tested and found to comply with the limits for a Class B digital device, pur-
suant to EN55022, and with the limits for a class A digital device, pursuant to part 15 of the FCC rules.
These limits are designed to provide reasonable protection against harmful interference when the equip-
ment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the user’s manual, may cause harmful
interference to radio communications. Operation of the equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the interference at his own
expense. Any unauthorized changes or modifications to this equipment could void the user’s authority to
operate this equipment.
For CE-countries:
- The Pollux is in conformity with the CE standards. Please note that a Scantech CE-marked power
supply unit should be used to conform to these standards.
For USA & Canada:
- To be used with UL listed and CSA certified computers/POS systems. This scanner should only be po-
wered by a UL Listed/CSA Certified power supply having Limited Power Source or Class2 outputs,
rated + 5 V dc/0.75A, + 12 V dc/1A, -12 V dc/0.05A and minimum 40 degrees Celcius operating
environment.
- À utiliser avec des ordinateurs/systèmes POS registrés UL/certifiés CSA.
Radio and television interference
Operation of this equipment in a residential area can cause interference to radio or television reception.
This can be determined by turning the equipment off and on. The user is encouraged to try to correct
the interference by one or more of the following measures:
• Re-orientate the receiving antenna
• Relocate the device with respect to the receiver
• Move the device away from the receiver
• Plug the device into a different outlet in order to have the device and
receiver on different branch circuits
If necessary, the user should consult the manufacturer, an authorized Scantech dealer or experienced
radio/television technician for additional suggestions. The booklet "How to Identify and Resolve Radio-TV
Interference Problems", prepared by the Federal Communications Commission, can be of help. It can be
obtained from the U.S. Government Printing Office, Washington, DC 20402, Stock No. 004000003454.
P/N A0920013 January 2007
Pollux_UserM_Deel1.qxd 14-11-2002 09:05 Pagina b

Table of contents
Preface i
Chapter 1 The Pollux P-4010 1
1.1 Unpacking the Pollux P-4010 2
1.2 Scanning bar codes with the Pollux P-4010 4
1.3 Scanner labelling 6
1.4 Maintaining the scanner 9
1.5 Controlling the scanner from the POS system 9
Chapter 2 Installing the Pollux P-4010 11
2.1 Installing the scanner on a counter surface 13
Chapter 3 Mounting options Pollux P-4010 17
3.1 Flyby mode scanning: right to left 19
3.2 Flyby mode scanning: left to right 21
3.3 Presentation mode scanning 23
Appendices A. Connector types and pin definitions 26
B. Technical specifications 28
C. Troubleshooting 30
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Preface
The Pollux P-4010 is an innovative, high performance food retail scanner, com-
bining unequalled performances with enormous installation flexibility. It has a
unique four-directional sealed optical assembly, allowing it to be turned inside
the fixed scanner housing. This new benchmark for vertical supermarket and
hypermarket scanning ensures an ergonomic and user-friendly implementation
wherever it is installed. The Pollux is also one of the flattest scanners available
today, making installation at the check-out even easier.
The dense scan pattern of the Pollux guarantees excellent omni-directional bar
code reading and the new Scantium decoder chip gives the scanner unrivalled
multi-decoding power. An important feature of the Pollux is the Goldrush polygon
technology. Evaporated gold on the polygon makes it ultra light, giving longer
motor life and faster ‘wake-up’ times from the energy saving sleep mode.Two
versions of the Pollux are available, one unit has RS232C and OCIA interfaces
and the other has IBM RS485 and Keyboard Wedge interfaces. An auxiliary port
for connecting another Scantech scanner is standard.
This manual contains three chapters and three appendices. The first chapter
describes the Pollux and its general features.
Instructions for the installation are described in the second chapter.
Precisely follow the instructions for the installation of the scanner.
Default settings can be changed with the bar code labels from the Configuration
Guide that came with the scanner.
The third chapter describes all possible mounting options.
Appendix A shows all connectors of the scanner. Technical specifications of the
Pollux can be found in Appendix B. Refer to Appendix C for troubleshooting if the
scanner is not working properly.
Pollux_UserM_Deel1.qxd 14-11-2002 09:05 Pagina d

Chapter 1
The Pollux P-4010
Pollux_UserM_Deel1.qxd 14-11-2002 09:05 Pagina e

1.1 UNPACKING THE POLLUX P-4010
Remove the scanner and its accessories from the box and packing material.
Refer to the packing list to make sure you have received all the items ordered.
Visually inspect the scanner and accessories for any evidence of physical dam-
age. Refer to the figure on page 6 to locate the interface label and make sure
that the scanner interface corresponds with the host system interface.
Immediately contact your supplier if anything appears to be damaged, or if the
supported interface does not correspond with the host system interface.
The various parts of the Pollux P-4010 are:
2 The Pollux P-4010
POLLUX
LED
Sleep mode switch
THE POLLUX P-4010
Good read speaker
Pollux_UserM_Deel1.qxd 14-11-2002 09:05 Pagina 2

The various parts of the Pollux P-4010 are:
Sleep mode switch - When a sleep mode time-out is programmed, the -
scanner can be re-activated by pressing this switch.
The sleep-mode feature is programmable with the
menu labels from the Configuration Guide.
NOTE: The default value for the sleep mode time-out
is set to 30 minutes. When the scanner is in
sleep mode, the LED is intermittently flashing
red.
LED - A red LED indicates that the scanner is ready to read
a bar code. A green LED indicates a good read.
Good read speaker - The speaker is heard whenever data has been read cor-
rectly. The frequency and volume can be adjusted with
the menu labels from the Configuration Guide.
The Pollux P-4010 3
Pollux_UserM_Deel1.qxd 14-11-2002 09:05 Pagina 3

1.2 SCANNING BAR CODES WITH THE POLLUX P-4010
The Pollux P-4010 is an omni-directional scanner featuring a 5 directional scan
field with a 20 lines scan pattern. The scanner's scan volume is illustrated in the
figure below. The optimal reading zone lies between 1 and 9 cm from the scan-
ner window, but bar codes can be read up to 30 cm (11.8 in.) from the scanner
window. The scanner can be used in either fly by or presentation mode.
Scanning a bar code label in fly by mode is very simple: pass the product’s bar
code label along the scanner as illustrated in the figure below.
4 The Pollux P-4010
POLLUX
front view
Fly by mode:
scan pattern
volume
1 cm optimal
reading zone
top view
9 cm
30 cm
product flow
scanner in
fly by mode
POLLUX
1. Pass the label along the scanner.
Bar code is read (green led).
☞
1
special offer
chewing-gum
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Scanning a bar code label in presentation mode is also very simple: present the
product’s bar code label to the scanner as illustrated in the figure below.
The Pollux P-4010 5
POLLUX
front view
Presentation mode:
top view
1 cm optimal
reading zone
9 cm
30 cm
scanner in
presentation mode
POLLUX
special offer
chewing-gum
1
2
1. Move the label to the scanner.
Bar code is read (green led).
2. Move the label from the scanner.
☞
Pollux_UserM_Deel1.qxd 14-11-2002 09:05 Pagina 5

1.3 SCANNER LABELLING
Two labels are present on the housing of the Pollux P-4010 as indicated in the
figure below. Two labels are also visible through the scanner window. All labels
are attached by the manufacturer and should not be removed.
The scanner’s serial number is found underneath the bar code label as depicted
in the figure above. This official registration number is strictly related to the
device. The supplier may ask for this number when the scanner needs servicing.
6 The Pollux P-4010
POLLUX
CAUTION-Laser light when open
Do not stare into beam
IEC825 class 1 laser product
Complies with 21CFR1040 as applicable to
a class IIa laser product. Avoid long
term viewing of direct laser light
Scantech-ID BV
Amersfoortsestr.124
3769 AN Soesterberg
The Netherlands
12V -12V 5V
LISTED
ACCESORY
4F10
I.T.E.
World wide
Patents Pending
U
L
R
U
L
R
C
WO1:<workordernr.>
Part No: <partnr>
Serial no. 1
12345678
<serial number>
Manufactured
<date>
model <model>
Port1 <IF type>
Port2 <IF type>
600mA 25mA 350mA
Software
<software number>
SH02-001_PolluxU this page: 20-10-2003 10:33 Pagina 6

Laser safety
English:
The P-4010 scanner complies with safety standard IEC 825-1 (1993) for a
Class I laser product. It also complies with U.S. 21CFR1040 as applicable to a
Class IIa laser product. Avoid long term viewing of direct laser light.
German:
Der Strichcode-Scanner P-4010 entspricht den Sicherheitsvorschriften nach IEC
825-1 (1993) für ein Laserprodukt der Klasse I. Er entspricht auch U.S.
21CFR1040, anwendbar auf ein Laserprodukt der Klasse IIa. Vermeiden Sie
langzeitiges Hineinblicken in direktes Laserlicht.
Dutch:
De P-4010 scanner voldoet aan de veiligheidsnormen IEC 825-1 (1993) voor
een Klasse I laserproduct. Tevens voldoet de scanner aan U.S. 21CFR1040, van
toepassing op een Klasse IIa laserproduct. Vermijd langdurig kijken in direct
laserlicht.
French:
Le scanner P-4010 est conforme aux normes de sécuritéIEC 825-1 (1993)
s’appliquant àun produit laser de la classe I. Il est également conforme àla U.S.
21CFR1040 telle qu’elle s’applique àun produit laser de la classe IIa. Eviter de
rester exposélongtemps àla lumière directe du laser.
Danish:
P-4010 skanneren er i overensstemmelse med sikkerhedsstandarden IEC 825-
1 (1993) for laserprodukter i klasse I. Den er ogsåi overensstemmelse med
U.S. 21CFR1040, der gælder for laserprodukter i klasse IIa. Undgåat se direkte
pålaserlys i længere perioder.
Finnish:
P-4010 -skanneri täyttää luokan I lasertuotteelle IEC 825-1:ssä(1993) asetetut
turvavaatimukset. Se täyttää myös U.S. 21CFR1040:ssa asetetut vaatimukset
siltäosin kuin ne koskevat luokan IIa lasertuotetta. Vältäpitkäaikaista suoraan
laservaloon katsomista.
Swedish:
Avsökaren P-4010 uppfyller säkerhetsnormen IEC 825-1 (1993)
för laserprodukter av klass 1. Den uppfyller dessutom U.S. 21CFR1040 som
gäller för laserprodukter av klass IIa. Undvik att titta i direkt laserljus under län-
gre perioder.
The Pollux P-4010 7
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8 The Pollux P-4010
Norwegian:
P-4010 skanneren er i samsvar med sikkerhetsstandarden IEC 825-1 (1993)
for laserprodukter i klasse I. Den er ogsåi samvar med U.S. 21CFR1040 for
laserprodukter i klasse IIa. Unngååse langvarig pådirekte laserlys.
Italian:
Lo scanner P-4010 èconforme alle norme di sicurezza IEC 825-1 (1993) rela-
tive ad un prodotto laser di Classe 1. Èinoltre conforme alla norma U.S.
21CFR1040 relativa ad un prodotto laser di Classe IIa. Evitare l'esposizione prol-
ungata all'emissione diretta di luce laser.
Portuguese:
O scanner P-4010 estáconforme as normas de segurança IEC 825-1 (1993)
para a Classe 1 dos produtos laser. Também estáconforme a norma U.S.
21CFR1040 aplicada nos produtos laser da Classe IIa. Evite expor os olhos
directa e prolongadamente aos raios laser.
Spanish:
El scanner P-4010 reune las normas de seguridad IEC 825-1 (1993) para un
producto laser de Clase 1. Y también reune las normas U.S. 21CFR1040 que
se aplican a un producto laser de Clase IIa. Se debe evitar mirar muy fijo en luz
lasérica directa.
Optical: The use of optical instruments with this product will increase eye ha-
zard. Optical instruments include binoculars, microscopes and magnifying glas-
ses but do not include eye glasses worn by the user.
Radiant Energy: The P-4010 uses a low-power laser diode operating at 675
nm in an opto-mechanical scanner resulting in less than 0.5 mW peak output
power. Laser light observed at 3,5 cm (1.38 in.) above the window through a 7
mm (0.28 in.) aperture and averaged over 1000 seconds is less than 3.9 µW
per CDRH Class IIa specification. Do not attempt to remove the protective hous-
ing of the scanner, as unscanned laser light with a peak output up to 0.7 mW
could be accessible inside.
Laser Light Viewer: The scanner window is the only aperture through which
laser light may be observed on this product.
A failure of the scanner motor, while the laser diode continues to emit a laser
beam, may cause emission levels to exceed those for safe operation. The scan-
ner has safeguards to prevent this occurrence. If, however, a stationary laser
beam is emitted, the failing scanner should be disconnected from its power
source immediately.
Pollux_UserM_Deel1.qxd 14-11-2002 09:05 Pagina 8

Adjustments: Do not attempt any adjustments to or alteration of this product.
Do not remove the scanner’s protective housing. There are no user-serviceable
parts inside.
CAUTION: Use of controls or adjustments or performance of procedures
other than those specified herein may result in hazardous laser light
exposure.
1.4 MAINTAINING THE SCANNER
The Pollux P-4010 scanner requires little maintenance. Only occasional cleaning
of the scanner window is necessary to remove dirt and fingerprints. Cleaning
can be performed during operation with a non-abrasive glass spray cleaner and
a soft lint-free cloth.
1.5 CONTROLLING THE SCANNER FROM THE POS SYSTEM
The Pollux P-4010 can be controlled from the POS system via the RS232C
interface. Controlling is achieved by transmitting the following single byte com-
mands to the scanner. In the Scantech default setting the following commands
are available (more details upon request):
When the scanner is disabled, the motor of the scanner will stay on until the
scanner goes into sleep mode.
The Pollux P-4010 9
ASCII code
0E Hex
0F Hex
05 Hex
function
enable (cancels disable)
disable
power-up re-initialization
byte is also called:
Shift Out or <Ctrl-N>
Shift In or <Ctrl-O>
ENQ or <Ctrl-E>
12 Hex sleep DC2 or <Ctrl-R>
14 Hex wake (cancels sleep) DC4 or <Ctrl-T>
Pollux_UserM_Deel1.qxd 14-11-2002 09:05 Pagina 9

10 The Pollux P-4010
POS system
+12V dc
- 12V dc
+ 5V dc
Pollux P-4010
Scanner control
POLLUX
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Chapter 2
Installing the Pollux P-4010
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12 Installing the Pollux P-4010
Depending on the way you want to use the Pollux P-4010, the scanner can be
installed fixed on a counter surface or sunk into the counter surface.
The Pollux can be installed in two different ways, scanner housing Landscape
or scanner housing Portrait (see the illustrations below). Refer to chapter 3 for
the various mounting options of the Pollux.
Independent from the installation you can direct the scan pattern in a way that
suits your application most, thanks to the four directional optical assembly. For
turning the optical assembly please refer to the Pollux Service Manual (autho-
rized personnel only).
POLLUX
Scanner Housing Landscape
POLLUX
Scanner Housing Portrait
Cable supply
Cable supply
POLLUX
POLLUX
90/180/270
90/180/270
The turning of the optical assembly.
Note:The orientation of the scanner’s optical
assembly is factory assembled according to
your preference!
■To make the instructions in this manual as clear as possible, the starting
point for all instructions is the landscape scanner housing setup.
IMPORTANT
Pollux_UserM_Deel1.qxd 14-11-2002 09:05 Pagina 12

Instructions for installation on a counter surface are given in Section 2.1.
Due to many POS systems on the market, a large number of communication
cables is available. Make sure that you have the right cable to connect the scan-
ner to your POS or computer.
2.1 INSTALLING THE SCANNER ON A COUNTER SURFACE
Follow these steps to mount the scanner in a fixed counter surface position:
1. Locate the optimal scanner position on the counter surface. Pay attention to
the product flow, distance to the counter edge and convenience for the oper-
ator.
2. Use the enclosed templates of the vertical mount to mark the places for the
mounting holes at the counter surface and also the hole for the cable supply.
You can also choose to lead the cables away on the counter surface by
removing an insert in the back cover of the scanner.
Note:
- Use template A for installing the scanner housing landscape.
- Use template B for installing the scanner housing portrait.
3. Fasten the vertical mount to the surface with four screws (or four nuts and
bolts) as illustrated in the figure.
Installing the Pollux P-4010 13
■The scanner and the host system must be switched off before starting the
installation of the scanner. By following this precaution you prevent any
electrical damage.
■You are advised to install the scanner in an air circulated place out of direct
sunlight.
NOTES
SCANNERFRONT
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4. Locate the small hole at the back cover of the scanner. Remove the back
1. cover by pressing it with a coin as indicated in the figure.
5. Lead the power supply cable and communication cable through the hole in
the counter.
6. Plug the communication cable with the 8 pin modular jack into Data port 1 if
the host system features the RS232C or IBM RS485 interface, or into Data
port 2 if the host system features the OCIA or KBW interface. Plug the other
connector of the cable into the appropriate serial port of your POS or com-
puter. Connect the Scantech universal power supply unit to the power supply
port. Lead the cables through the scanner as illustrated in the figure on the
next page.
14 Installing the Pollux P-4010
insert
insert
Pollux_UserM_Deel1.qxd 14-11-2002 09:05 Pagina 14
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