CyberData 11171 User manual

VoIP V3 Zone Controller
4-Port Audio Out
Operations Guide
Part #011171
Document Part #930446E
for Firmware Version 6.0.2
CyberData Corporation
3 Justin Court
Monterey, CA 93940
[phone]
The IP Endpoint Company

Operations Guide 930446E CyberData Corporation
Operations Guide 930446E
SiP Compliant 011171
COPYRIGHT NOTICE:
© 2012, CyberData Corporation, ALL RIGHTS RESERVED.
This manual and related materials are the copyrighted property of CyberData Corporation. No part
of this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
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described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or
such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to
make changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by
third parties. Open Source Software is not subject to the terms and conditions of the CyberData
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licenses that software.
Software or firmware developed by Cyberdata that is unrelated to Open Source Software is
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the trademarks or registered trademarks of their respective owners.
Technical Support
The fastest way to get technical support for your VoIP product is to
submit a VoIP Technical Support form at the following website:
http://www.cyberdata.net/support/contactsupportvoip.html
Phone: [phone], Ext. 333
Email: [e-mail]
Fax: [phone]
Company and product information is at www.cyberdata.net.
The IP Endpoint Company

Operations Guide 930446E CyberData Corporation
Revision History
Revision 930446E, which corresponds to firmware version 6.0.2, was released on October 16, 2012
and has the following changes:
•UpdatesTable 2-2, "Factory Default Settings".

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Operations Guide 930446E CyberData Corporation
Contents
Chapter 1 Product Overview 1
1.1 How to Identify this Product ................................................................................................................1
1.2 Product features .....................................................................................................................................2
1.3 Supported ................................................................................................................................................2
1.4 Product Specifications ...........................................................................................................................2
Chapter 2 Implementing the VoIP V3 Zone Controller 3
2.1 Parts List ..................................................................................................................................................3
2.2 Typical Installation .................................................................................................................................4
2.3 Setting up the VoIP Zone Controller ...................................................................................................5
2.3.1 Cables Used for Connecting to Legacy Analog Amplifiers ..................................................5
2.3.2 Connect to the Power Source ....................................................................................................5
Poe ................................................................................................................................................5
Non-Poe .......................................................................................................................................5
Chassis Ground ..........................................................................................................................5
2.3.3 Connect to the Network ............................................................................................................6
2.3.4 Confirm that the VoIP Zone Controller is Up and Running ................................................7
Confirm Power on, Network Connectivity, and Connection Speed ..................................7
2.3.5 Restore the Factory Default Settings as Required .................................................................8
2.4 Configuring the VoIP Zone Controller ...............................................................................................9
2.4.1 Gather the Required Configuration Information ..................................................................9
Static or DHCP Addressing? ...................................................................................................9
Username and Password for Configuration GUI .................................................................9
SIP Settings .................................................................................................................................9
2.4.2 VoIP Zone Controller Web Page Navigation .........................................................................10
2.4.3 Log in to the Configuration GUI ............................................................................................ 11
2.4.4 Configure the Device Parameters ...........................................................................................14
2.4.5 Configure the Network Parameters ......................................................................................16
2.4.6 Configure the SIP Parameters .................................................................................................18
Point-to-Point Configuration .................................................................................................21
2.4.7 Configure the Multicast Parameters .......................................................................................22
Assigning Priority ....................................................................................................................23
2.4.8 Configure the Night Ringer Parameters ................................................................................24
2.4.9 Configure the Zone Parameters ..............................................................................................26
Operating the VoIP Zone Controller ..................................................................................... 27
2.4.10 Configure the Audio Parameters ..........................................................................................28
User-created Audio Files ......................................................................................................... 31
2.4.11 Configure the Event Parameters ...........................................................................................33
Example Packets for Events ....................................................................................................35
2.4.12 Configure the Autoprovisioning Parameters ......................................................................38
Autoprovisioning .....................................................................................................................40
2.5 Upgrading the Firmware ...................................................................................................................43
Upgrade the Firmware ............................................................................................................44
Mounting the VoIP Zone Controller 45
A.1 Mount the VoIP Zone Controller .....................................................................................................45
A.1.1 Mounting Components ...........................................................................................................45
A.1.2 Mounting Procedure ................................................................................................................46
Appendix A Setting Up a TFTP Server 47

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A.1 Set up a TFTP Server ..........................................................................................................................47
A.1.1 In a LINUX Environment ........................................................................................................47
A.1.2 In a Windows Environment ...................................................................................................47
Appendix B Troubleshooting/Technical Support 48
B.1 Frequently Asked Questions (FAQ) ..................................................................................................48
B.1.1 Documentation ..........................................................................................................................48
B.2 Contact Information ............................................................................................................................49
B.3 Warranty ...............................................................................................................................................50
B.3.1 Warranty & RMA Returns within the United States ...........................................................50
B.3.2 Warranty & RMA Returns Outside of the United States ....................................................50
B.3.3 Spare in the Air Policy .............................................................................................................50
B.3.4 Return and Restocking Policy .................................................................................................51
B.3.5 Warranty and RMA Returns Page ..........................................................................................51
Index 52

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Operations Guide 930446E CyberData Corporation
1 Product Overview
The CyberData VoIP V3 Zone Controller with Audio-Out enables access to existing paging speakers
through a VoIP phone system. The interface is designed to use a standard paging amplifier with
audio inputs and supports paging up to 15 zone groups from a VoIP phone.
The VoIP Zone Controller is a PoE-enabled, single SIP-endpoint, enabling user-defined paging
zones through RCA line level output connections to legacy analog amplifiers to existing legacy
analog speakers.
SIP compliant IP-PBX's can now interface with existing legacy analog paging speaker installations.
1.1 How to Identify this Product
To identify the VoIP Zone Controller, look for a model number label similar to the one shown in
Figure 1-1. The model number on the label should be 011171.
Figure 1-1. Model Number Label
CONTROLLER,V3 VoIP ZONE,4-PORT AU-
DIO OUT, RoHS COMPLIANT
011171B / 021065B
WWW.CYBERDATA.NET
171000001
Model number

Product Overview
Product features
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1.2 Product features
• Delayed paging
• Night Ringer
• Compatible with more IP/PBX servers
• SIP RFC 3261 compatible
• PoE 802.3af enabled (Power-over-ethernet)
• Dual-speed ethernet 10/100 Mbps
• 4 Paging zones
• 15 Paging zone groups
• Page all
• Web-based configuration
• Web-based firmware upgradeable
• Connector for external power supply
• Small footprint
1.3 Supported
• HTTP Web-based configuration
• Provides an intuitive GUI for easy system configuration and verification of speaker operations.
•DHCPClient
•TFTPClient
• Audio Codec
• G.711 U-law
•DTMFdetection
1.4 Product Specifications
Specifications
Regulatory Compliance FCC Class A, UL 60950, CE
Power Requirement PoE or 48V DC
Connection Speed 10/100 Mbps
Protocol SIP compliant
Part Number 011171
Dimensions 6.11”L x 4.05”W x 1.15” H
Weight 1.2 pounds

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Operations Guide 930446E CyberData Corporation
2 Implementing the VoIP V3 Zone Controller
The topics in this chapter provide information on setting up, configuring, and using the VoIP Zone
Controller.
2.1 Parts List
The packaging for the VoIP Zone Controller includes the parts in this illustration.
Table 2-1. Parts List
Quanti
ty
Part Name Illustration
1VoIP V3 Zone Controller
1Installation Quick Reference Guide
1Mounting Kit

Implementing the VoIP V3 Zone Controller
Typical Installation
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2.2 Typical Installation
Figure 2-1 illustrates how the VoIP Zone Controller is normally installed as part of a paging system.
Figure 2-1. Typical Installation
Generic PoE Switch
12 34 56
IP Phone
IP PBX Server
VoIP V3 Zone Controller 4-Port Audio Out
Analog Amplifiers Paging Speakers

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Setting up the VoIP Zone Controller
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2.3 Setting up the VoIP Zone Controller
Before you set up the VoIP Zone Controller, be sure that you have received all the parts described in
Section 2.1, "Parts List".
2.3.1 Cables Used for Connecting to Legacy Analog Amplifiers
The VoIP Zone Controller connects to zones through RCA line level output connections to legacy
analog amplifiers to existing legacy analog speakers.
2.3.2 Connect to the Power Source
Figure 2-2. Connecting to the Power Source
Non PoE (with 48 VDC power supply)
Chassis Ground
Chassis Ground
PoE
To set up the VoIP Zone Controller, connect the
device to your network:
Poe
•ForPoE, plug one end of an 802.3af Ethernet
cable into the VoIP Zone Controller Ethernet
port. Plug the other end of the Ethernet cable
into your network. See the figure on the left.
Non-Poe
•ForNon-PoE, connect the VoIP Zone
Controller to a 48VDC power supply. See the
figure on the left.
Chassis Ground
• If required, connect the earth grounding wire
to the Chassis Ground on the back of the unit.
See the figure on the left.

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Setting up the VoIP Zone Controller
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2.3.3 Connect to the Network
Plug one end of a standard Ethernet cable into the VoIP Zone Controller Ethernet port. Plug the
other end into your network.
Figure 2-3. Connecting to the Network

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Setting up the VoIP Zone Controller
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2.3.4 Confirm that the VoIP Zone Controller is Up and Running
The indicator LEDs on the front of the VoIP Zone Controller verify the unit’s operations.
Figure 2-4. VoIP Zone Controller Indicator LEDs
2.3.4.1 Confirm Power on, Network Connectivity, and Connection Speed
When you plug in the Ethernet cable or power supply:
•Theround,BLUE Power Status LED on the front of the VoIP Zone Controller comes on
indicating that the power is on.
• The square, YELLOW Link LED above the Ethernet port indicates that the network connection
has been established. The Link LED changes color to confirm the auto-negotiated connection
speed:
• This LED is YELLOW at 10 Mbps.
• This LED is ORANGE at 100 Mbps.
• The square, GREEN Activity LED above the Ethernet port blinks when there is network
activity.
•Theround,GREEN Status LED comes on after the device is booted and initialized. This LED
blinks when the unit is operational.
• The square, GREEN Audio Activity LEDs turn on solid when a Zone is being paged.
Front View with LEDs
Status
(GREEN LED)
Power Status
(BLUE LED)
Link
(YELLOW LED)
Activity
(GREEN LED)
Audio Activity
(GREEN LED)

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Setting up the VoIP Zone Controller
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2.3.5 Restore the Factory Default Settings as Required
The VoIP Zone Controller is delivered with factory set default values for the following parameters.
Use the RTFM switch (see Figure 2-5) on the back of the unit to restore these parameters to the
factory default settings.
Figure 2-5. RTFM Switch
Note When you perform the RTFM procedure in Figure 2-5, the factory default settings are
restored. The default parameters for access are shown in Table 2-2.
To restore the VoIP Zone Controller’s factory
default settings:
1. Use a paper clip to press and hold the RTFM
switch while all of the indicator LEDs turn off.
See the picture on the right.
2. Continue to press the RTFM switch until after
the indicator LEDs turn back on.
3. Release the RTFM switch. All of the VoIP
Zone Controller settings will be restored to
the factory default settings.
4. You will hear the "Restoring defaults..." audio
message play through all ports before the
device reboots.
Back View with RTFM Switch
Paper clip RTFM switch
Table 2-2. Factory Default Settings
Parameter Factory Default Setting
IP Addressing DHCP
IP Addressa
a. Default if there is not a DHCP server present.
10.10.10.10
Web Access Username admin
Web Access Password admin
Subnet Maska255.0.0.0
Default Gatewaya10.0.0.1

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Configuring the VoIP Zone Controller
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2.4 Configuring the VoIP Zone Controller
Use this section to configure the VoIP Zone Controller.
2.4.1 Gather the Required Configuration Information
Have the following information available before you configure the VoIP Zone Controller.
2.4.1.1 Static or DHCP Addressing?
Know whether your system uses static or dynamic (DHCP) IP addressing. If it uses static
addressing, you also need to know the values to assign to the following VoIP Zone Controller
parameters:
• IP Address
•SubnetMask
•DefaultGateway
2.4.1.2 Username and Password for Configuration GUI
Determine the Username and Password that will replace the defaults after you initially log in to the
configuration GUI.
• The Username is case-sensitive, and must be from four to 25 alphanumeric characters long.
• The Password is case-sensitive, and must be from four to 20 alphanumeric characters long.
2.4.1.3 SIP Settings
To configure the SIP parameters, determine whether you want to register the VoIP Zone Controller.
If you do, determine the number of minutes the registration lease remains valid, and whether you
want to automatically unregister when you reboot. To configure the SIP parameters, you also need
to determine the values for these parameters:
• SIP Server IP Address
• Remote and Local SIP Port Numbers
• SIP User ID, and Authenticate ID and Password for this User ID

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Configuring the VoIP Zone Controller
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2.4.2 VoIP Zone Controller Web Page Navigation
Tab le 2-3 shows the navigation buttons that you will see on every VoIP Zone Controller web page.
Table 2-3. V3 Paging Amplifier Web Page Navigation
Web Page Item Description
Link to the Home page.
Link to the Device Configuration page.
Link to the Networking page.
Link to go to the SIP Configuration page.
Link to the Multicast Configuration page.
Link to go to the Nightringer page.
Link to go to the Zone Configuration page.
Link to the Audio Configuration page.
Link to the Event Configuration page.
Link to the Autoprovisioning Configuration page.
Link to the Update Firmware page.

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Configuring the VoIP Zone Controller
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2.4.3 Log in to the Configuration GUI
1. Open your browser to the VoIP Zone Controller IP address.
Note If the network does not have access to a DHCP server, the device will default to an IP
address of 10.10.10.10.
Note Make sure that the PC is on the same IP network as the VoIP Zone Controller.
Note You may also download CyberData’s VoIP Discovery Utility program which allows you to
easily find and configure the default web address of the CyberData VoIP products.
CyberData’s VoIP Discovery Utility program is available at the following website address:
http://www.cyberdata.net/support/voip/discovery_utility.html
The unit ships in DHCP mode. To get to the Home page, use the discovery utility to scan for
the device on the network and open your browser from there.
Note To work with the VoIP Zone Controller configuration after the initial configuration, log in
using the IP address you assign to the device. Section 2.4.5, "Configure the Network
Parameters" provides instructions for entering the IP address.
2. When prompted, use the following default Username and Password to open the configuration
Home page:
Username: admin
Password: admin
Change the
Default Username
and Password
To change the default Web access Username and Password:
1. Enter the new Username from four to 25 alphanumeric characters in the Change Username
field. The Username is case-sensitive.
2. Enter the new Password from four to 20 alphanumeric characters in the Change Password field.
The Password is case-sensitive.
3. Enter the new password again in the Re-enter New Password field.
Click Save Settings.

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Configuring the VoIP Zone Controller
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Figure 2-6. Home Page

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Configuring the VoIP Zone Controller
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4. On the Home Page, review the setup details and navigation buttons described in Table 2-4.
At this point you can:
• Review the VoIP Zone Controller’s Current Settings. Use the RTFM switch to restore the factory
default settings. See Section 2.3.5, "Restore the Factory Default Settings as Required".
• Configure the network parameters. Click the Networking button and refer to Section 2.4.5,
"Configure the Network Parameters" for instructions.
• Configure the SIP parameters. Click SIP Config and see Section 2.4.6, "Configure the SIP
Parameters".
• Configure the Zone parameters. Click Zone Config and see Section 2.4.9, "Configure the Zone
Parameters" for instructions.
Note Click the Upgrade Firmware button any time you need to upload new versions of the
firmware. Refer to Section 2.5, "Upgrading the Firmware" for instructions.
Table 2-4. Home Page Overview
Web Page Item Description
Device Settings
Device Name Shows the device name (25 character limit).
Change Username Type in this field to change the username (25 character limit).
Change Password Type in this field to change the password (19 character limit).
Re-enter Password Type the password again in this field to confirm the new password
(19 character limit).
Current Settings
Serial Number Shows the device serial number.
Mac Address Shows the device Mac address.
Firmware Version Shows the current firmware version.
IP Addressing Shows the current IP addressing setting (DHCP or Static).
IP Address Shows the current IP address.
Subnet Mask Shows the current subnet mask address.
Default Gateway Shows the current default gateway address.
DNS Server 1 Shows the current DNS Server 1 address.
DNS Server 2 Shows the current DNS Server 2 address.
SIP Mode is Shows the current status of the SIP Mode.
Event Reporting is Shows the current status of the Event Reporting.
Nightring is Shows the current status of the Nightringer.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.

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Configuring the VoIP Zone Controller
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2.4.4 Configure the Device Parameters
1. Click the Device Configuration button to open the Device Configuration page. See Figure 2-7.
Figure 2-7. Device Configuration Page

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2. On the Device Configuration page, you may enter values for the parameters indicated in
Tab le 2-5.
3. After changing the parameters, click the Save button.
Table 2-5. Device Configuration Parameters
Web Page Item Description
Miscellaneous Settings
Beep on Initialization When selected, you will hear a beep when the speaker initializes.
Beep on Page When selected, you will hear a beep when a page is sent from the
device.
Test Audio
Port 1 through Port 4 Select the desired port(s) for the audio test.
Click on the Test Audio button to do an audio test. When the Test
Audio button is pressed, you will hear a voice message for testing the
device audio quality and volume.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.