Cyberoam NetGenie HOME NG11AH User manual

Smart Wireless Gateway
with family protection
Pre-Set Wi-Fi Security
Firewall &
In-built Anti-Virus
Share USB modem
Internet connection
your
Secure
multiple devices
Wi-Fi for
Age-wise, easy
Parental Controls
QUICK START GUIDE
NG11AH Appliance
NetGenie is furnished under the terms of NetGenie's End
User license agreement, the details and links of which are
given on the last page of this Quick Start Guide. By using
this Appliance, it shall be presumed that you have read the
said license and you agree to be bound by the terms and
conditions of the same.
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Unboxing Your New NetGenie…
Congratulations on your purchase of NetGenie
Secure Home Appliance. After unboxing NetGenie,
please ensure that you have all these components:
1. NetGenie Wireless Base Unit - NG11AH
2. One RJ-45 Ethernet Cable
3. One Telephone Cable i.e. RJ-11 Cable
4. One Power Adapter
5. Quick Start Guide
Please contact your vendor immediately if you find
anything missing.
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45
1
NetGenie: The Appliance
Back Side
Front Side
Wireless (WiFi) Connectivity LED
LAN / WAN-Internet Connectivity LED
LAN-Your Computer Connectivity LED
Power LED
USB Port
Wireless Protected Setup LED ADSL LED
Alarm LED
Power Adapter
Jack
WiFi On / Off Switch WPS
On / Off Switch
Reset Button
Connect Your
RJ-11 / Telephone
Line here
Connect Your
Direct Internet
Cable i.e. RJ-45
here
Connect Your
PC / LAN here
Power
On / Off Switch
SSID Sticker

Identify your Internet Set up
Depending on your network set-up, you can connect NetGenie to the Internet by referring
to any of the following scenarios:
2
Phone Line → ADSL/Cable Modem
→ PC / Laptop: Refer to Scenario 1
Internet
ADSL/Cable Modem
Desktop
Modem
Power
Cable
Internet
ADSL/Cable Modem
+ Wireless Router
Laptop
Desktop
Modem
Power
Cable
Phone Line → ADSL/Cable Modem
which is also your Wi-Fi access point
→ PC / Laptop: Refer to Scenario 1
Internet
ADSL/Cable Modem
Laptop
Desktop
Wi-Fi Router
Modem
Power
Cable
Power
Cable
Phone Line → ADSL/Cable Modem → Wi-Fi access point
→ PC / Laptop: Refer to Scenario 1
Desktop
Internet
USB Modem:
Refer to Scenario 3
Internet
Desktop
Direct Cable → PC / Laptop:
Refer to Scenario 2

Getting your NetGenie Ready
Before you begin surfing the Internet using NetGenie, you need to assemble the
appliance.
1. Look out for a sticker at the back of the
appliance containing the default wireless
network name, technically known as SSID
and a pass key specific for your appliance.
Please note down your pass key for future
reference.
2. Plug one end of the power adapter into the
socket on the back of NetGenie Base Unit and
the other end into the nearest main socket.
3. Before you access the Internet through
NetGenie, make sure the power is switched
on. The Power LED on the front panel should
turn green.
Defaults:
!Default IP address to access NetGenie: http://10.1.1.1
!Default User Name: admin
!Default Password: admin
After your first login, it is recommended that you change your default password for
security reasons.
Appliance Reset Button:
To reset appliance to factory default settings, keep the reset button pressed for 5
seconds. On doing so, all past upgrades and configurations will be lost.
Scenarios - 'Connecting through NetGenie’
Please check how you connect to the Internet and make note of it before making any
changes. We have provided three (3) different usage scenarios. Check the relevant
scenario applicable for you and follow given instructions.
To configure User-specific Internet access, refer the 'Internet Controls’ section (Page 11).
In case you cannot connect to the Internet after configuring NetGenie, revert back to your
original setup and contact NetGenie support at [email protected]
1. Wireless Network Name
2. Security/Pass Key
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3
Model Name : Cyberoam NetGenie NG11AH
Serial Number : N03112383578-377TS9 MAC : 00-1D-20-FF-ED-D1
Wireless Network Connection Name (SSID) : Netgenie
Network Security Key (Pass Key) : ADSL1103
Power: +12.0V/1A or 1.5A

Secure Internet Connectivity through ADSL Scenario 1
1. Unplug the existing telephone broadband wire from your ADSL/Cable Modem
and plug it into the NetGenie socket labelled as “ADSL”.
2. Use the RJ-45 Ethernet cable provided with the NetGenie appliance to connect
your computer to any of the “LAN” NetGenie sockets and switch-on the NetGenie
appliance.
OR
i) Switch-on your NetGenie appliance. Wait till the Power LED and “ADSL” LED
turns green and for the WLAN/WPS LED to turn green and stabilize.
ii) Start your laptop. Make sure that your Wireless Network Adapter is enabled.
Your laptop will auto detect the wireless network (SSID) named “NetGenie”.
iii) Click the Network icon in computer's system tray (bottom-right of your screen)
from where you can view available wireless networks. Select “NetGenie”.
iv) After selecting “NetGenie”, you will be asked to enter the exact Security/Pass
Key printed on the sticker at the back of your appliance(Please refer to Getting
your NetGenie Ready section on ).
3. Open your browser and go to the default IP Address i.e. http://10.1.1.1 to access
NetGenie Web Admin Console. Use the default User Name and Password i.e.
‘admin’ to log in.
4. You need to configure network settings to connect to the Internet. You can either
run the NetGenie ‘Network Configuration Wizard’ ( ) or configure the
settings manually.
Page 3
page 7
NetGenie
Secure Internet Appliance
Connect your Computer/
LAN to any of the ports
Connect your ADSL
cable here
Laptop
Desktop
NetGenie
Power Cable
Internet
ADSL
splitter
4

5. Once you finish configuring necessary network settings, you can start surfing the
Internet. You will be served with NetGenie Splash Screen ( )
Your computer is now secured with the Quick Security feature automatically turned
on.
Page 10
Secure Internet Connectivity through Direct Cable Scenario 2
1. Unplug the Internet cable that connects to your computer and plug it into the “LAN
4X” NetGenie socket
2. Use the RJ-45 Ethernet cable provided with the NetGenie appliance to connect
your computer to any of the “LAN” NetGenie sockets.
3. Switch-on your NetGenie appliance. Wait till the Power LED and “LAN 4” LED
turns green and for “LAN” LED to turn green and remain steady
4. Open your browser and go to the default IP Address i.e. http://10.1.1.1 to access
NetGenie Web Admin Console. Use the default User Name and Password i.e.
‘admin’ to log in.
5. You need to configure network settings to connect to the Internet. You can either
run the NetGenie ‘Network Configuration Wizard’ ( ) or configure the
settings manually.
6. Once you finish configuring necessary network settings, start surfing the Internet,
you will be served with NetGenie Splash Screen ( )
Your computer is now secured with the Quick Security feature automatically turned
on.
page 7
Page10
NetGenie
Secure Internet Appliance
Internet
Laptop Or
Desktop
NetGenie
Power Cable
Connect your Internet
cable here
Connect your Computer/
LAN here to any of the ports
5

1. Plug a 3G USB modem in the USB slot provided in the NetGenie appliance.
2. Use the RJ-45 Ethernet cable provided with the NetGenie appliance to connect
your computer to any of the “LAN” NetGenie sockets and switch-on the NetGenie
appliance.
OR
i) Switch-on the NetGenie appliance. If you are connecting to the Internet over
Wi-Fi, start your laptop.
ii) Make sure your Wireless Network Adapter is enabled. Your laptop will
automatically detect the wireless network (SSID) named “NetGenie”.
iii) Click the network icon in computer's system tray (bottom-right of your screen)
and Select “NetGenie”.
iv) After selecting “NetGenie”, you will be asked to enter the exact Security/Pass
Key printed on the sticker at the back of your appliance.
3. Enter the IP address: http://10.1.1.1 in the address bar. Use the default User
Name and Password i.e. ‘admin’ to log in.
4. Go to Network Settings > Internet.
5. Select USB Modem and apply the configurations after filling in the required
details. NetGenie will automatically connect to the Internet.
6. Open your browser and start surfing the Internet, you will be served with NetGenie
Splash Screen ( ).
Your computer is now secured with the Quick Security feature automatically turned
on.
Page 10
Secure Internet Connectivity using 3G USB Modem
NetGenie
Secure Internet Appliance
NetGenie
Power Cable
Internet
Connect your Computer/
LAN here to any of the ports
Scenario 3
Laptop
Desktop
6

Network Configuration Wizard
The wizard will help you configure network settings to connect to the Internet.
3. To access the Network Configuration Wizard, go to Network Settings and click
‘Launch Network Configuration Wizard’.
1. Enter http://10.1.1.1 in your browser's address bar where you type in URLs of
various websites such as www.google.com.
2. Next, you will come across the following Admin Screen. Use the default User Name
and Password i.e. ‘admin’ to log in and click ‘Login’.
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4. Click ‘Next’ to continue or ‘Skip Wizard’ to configure the network settings manually.
5. Select your Internet connection type i.e. ADSL or Ethernet. Click ‘Next’ to continue.
Select your country and ISP from the list. Enter Username and Password as
provided by your ISP.
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Note:
!Above screen shots are for ADSL connection type only. In case of Ethernet, click ‘Next’
after selecting Ethernet as your Internet connection type and NetGenie will
automatically connect to the Internet.
!However for Ethernet connection type with a static IP Address, you need to configure
the Network settings manually through the NetGenie user interface.
Note:
In case your ISP provides IP over DHCP, you may need not to provide any User Name
and Password to connect to the Internet.
You can now start surfing the Internet. Click ‘Ok’ to exit the wizard.
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NetGenie Splash Screen
When you start surfing the Internet through NetGenie, you will be served with a splash
screen.
This introductory splash screen gives an overview of NetGenie features along with
multiple options. You can perform following actions:
1. Click 'Learn more about NetGenie's Security' button to read detailed information
regarding security features offered by NetGenie.
2. Click the URL below 'Continue Surfing' to skip this page.
3. Click 'Why NetGenie' to know benefits of NetGenie over other available products.
4. Click 'Customer Portal' to access customer portal of NetGenie. Customer portal
allows you to register your appliance in order to avail support.
5. Click 'Administrator Login' button to access NetGenie appliance. Please note that
administrator login is mandatory to configure Internet controls for your family
members.
6. If you do not wish to view this page again, tick the check-box against 'Do not show
this page again'.
Note:
!Once you have created a user in NetGenie or whitelisted any device, this splash
screen will not be displayed anymore.
10

NetGenie's Internet Controls
Once you begin surfing the web, you would want to ensure online safety for your family
members to give them controlled internet access to websites and applications. Since,
your family members maybe of diverge age groups, you might want to setup age-
appropriate Internet controls.
In order to reflect your family's activity in NetGenie, you will have to create different users
and assign Internet restriction zones for each and everyone. The user here refers to the
name of the individual for whom you want to set Internet surfing access policies.
Step 1: Basic Configuration
Login to the NetGenie Web Admin Console using the default username and password
i.e. ‘admin’. Once you have logged in into the appliance,
1. You can select your preferred language.
2. In ideal case, NetGenie appliances are programmed to automatically set time zone
according to your geographical location within first 30 seconds, once the Internet is
connected. We suggest you to verify the time zone from System > Time and update
it, if required.
3. Register your NetGenie appliance from System > Registration to avail support.
Step 2: Adding your family members
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7
1
2
2
4
5
6
8
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1. To add various users, visit the Internet Controls Page. Enter the name of the
individual for whom you wish to allow Internet access in the Username section.
Here, for example, the username used is "Alice".
2. Choose a password. Re-enter the password in the Confirm Password field.
3. By default, Internet Controls are ON for the user. To bypass it, click OFF.
4. Drag the slider bar to reflect the Internet Restriction level for any of your family
members. This selection will block any websites and applications deemed
inappropriate for those users.
5. If you wish to change the picture of an individual, simply click the image icon.
Similarly, if you wish to keep logs of Internet activity for that user, tick the "Enable
Internet Activity Reporting" checkbox.
6. Click 'Set Time Controls' to enable time based Internet access to the user.
7. In case of any confusion on how to configure, please refer instructions given in the
"Tips" panel on the right hand side of your screen.
8. Click the Apply button to save changes.
9. Click the Logout link to exit the NetGenie admin interface.
Step 3: Start Surfing
1. Open a new browser window and enter a URL of the website that you want to visit,
e.g. www.google.com, in the address bar. You will come across a user
authentication page. Click the image associated with your username and enter the
password.
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3. Click the given link to open the website. After surfing, do not forget to click 'Logout'
for security reasons.
Similarly, you can apply the appropriate Internet Controls for all your users for a safe and
secured Internet experience.
Step 4: Deleting Users or Deactivating/Activating Users
Deleting Users
1. If you wish to delete a user, click the icon next to username in the left hand panel
of the Internet Controls page.
2. When prompted, confirm your action by clicking the OK button. The user will be
deleted
2. You will come across the following page.
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Deactivating or Activating Users
1. If you wish to deactivate a user, click the icon next to the username in the left hand
panel of the Internet Controls page. To activate the user, click against the icon next
to the username.
2. When prompted, confirm your action by clicking the OK button.
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Important Notice
Cyberoam Technologies Pvt. Ltd. has supplied this Information believing it to be accurate and reliable at the time of
printing, but is presented without warranty of any kind, expressed or implied. Users must take full responsibility for
their application of any products. Cyberoam Technologies Pvt. Ltd. assumes no responsibility for any errors that may
appear in this document. Cyberoam Technologies Pvt. Ltd. reserves the right, without notice to make changes in
product design or specifications. Information is subject to change without notice.
USER'S LICENSE
Use of this product and document is subject to acceptance of the terms and conditions of NetGenie End User
License Agreement (EULA) and Warranty Policy for NetGenie Appliances.
You will find the copy of the EULA on http://www.netgenie.net/documents/EULA.html and the Warranty Policy for
NetGenie Appliances can be found in http://kb.netgenie.net.
RESTRICTED RIGHTS
Copyright 1999 - 2012 Cyberoam Technologies Private Ltd. All rights reserved. Cyberoam, NetGenie logo are
trademark of Cyberoam Technologies Pvt. Ltd.
Corporate Headquarters
Cyberoam Technologies Pvt. Ltd.
901, Silicon Tower, Off. C.G. Road, Ahmedabad – 380015, INDIA
Phone: [phone]
Fax: [phone]
Web site: http://www.netgenie.net
Note