CyberPower RMCARD202 User manual

User’s Manual
Remote Management Card
RMCARD202/RMCARD203
RMCARD302/RMCARD303
Intelligent Remote Management Card
allows a UPS system/environment sensor to
be managed, monitored, and configured
Version 1.6

CyberPower Remote Management System
TABLE OF CONTENTS
Introduction .......................................................................................... 1
Installation Guide ................................................................................. 3
Web Interface ....................................................................................... 8
Reset to Default Setting/Recover from a Lost Password ................... 26
Firmware Upgrade ............................................................................. 27
Trouble Shooting................................................................................ 28
Appendix 1 ......................................................................................... 29

1
INTRODUCTION
Overview
The CyberPower Remote Management Card allows for remote monitoring and controlling of a
UPS attached to a network. After installing the hardware and configuring an IP address, the user
can access, monitor, and control the UPS from anywhere in the world! Simply use a web browser
such as Internet Explorer or Firefox to access your UPS. Servers and workstations can be
protected by the UPS utilizing the PowerPanel Business Edition Client version to gracefully
shutdown when signaled by the Remote Management Card.
Features
Real time UPS monitoring
Remote management and configuration of UPS via Web Browser or NMS
Auto-shutdown to protect servers/workstations from data lost due to power failure
Schedule shutdown/start-up/reboot of the UPS via remote control
Event logging to trace UPS operational history
Data logging for analyzing power conditions
Event notification via email and SNMP traps
Support Environment Sensor management(RMCARD203/303)
Support TCP/IP, UDP, SNMP,HTTP, NTP, DNS, SMTP protocol
Support SNMPv3, HTTPS protocol (HW V2.0 above)
SNMP MIB provided
Quick installation and user friendly interface
User upgradeable firmware via FTP
MD5 Security management provided
System Requirements
A computer with a Windows or Linux Operating System (for optional PowerPanel Business
Edition Client)
An Ethernet connection to an existing network
NMS (Network Management Station) compliant with SNMP (for optional NMS management)

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Application
Unpacking
Inspect the Remote Management Card upon receipt. The package should contain the following:
CyberPower Remote Management Card
PowerPanel Business Edition CD with Software
Quick Installation Guide

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INSTALLATION GUIDE
Step 1. Hardware Installation
Internal smart slot Remote Management Card
1. Turn off the UPS before removing the expansion port cover on the UPS.
2. Remove the two retaining screws from the expansion port cover and remove the cover.
3. Insert the CyberPower Remote Management Card into the expansion port.
4. Re-install and tighten the retaining screws.
5. Connect the Ethernet cable to the LAN port on the CyberPower Remote Management Card.
6. To connect with the environment sensor, use RJ45 Ethernet cable. Plug one end into the
Universal connector and the other end into the sensor (RMCARD203/303).
7. Turn on the UPS.

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RMCARD303

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Definitions for LED Indicators
Link LED color Condition
Off The Remote Management Card is not connected to the Network/or
the Remote Management Card Power is off.
On (Yellow) The Remote Management Card is connected to the Network.
TX/RX LED color
Off The Remote Management Card power is off.
On (Green) The Remote Management Card power is on.
Flash - Receiving/transmitting data packet.
- Reset finished.
Step 2. Configure the IP address for the CyberPower Remote Management Card
Method 1: Using the CyberPower Power Device Network Utility Tool
1. Install the CyberPower Power Device Network Utility Tool from the included CD. It is located
in the \tools\network folder of the CD. Double click the “Power Device Network Utility”
installation file, “Setup.msi” to begin the installation.
2. After installation completes, run the “Power Device Network Utility” program. Under “All
Programs, select ”CyberPower Power Device Network Utility”.
3. The main dialog of the “Power Device Network Utility Tool” program is shown in Figure 1.
The configuration tool will display all CyberPower Remote Management Cards of present
on the same network. The "Refresh" button is used to search the entire local network for
Remote Management Cards.
Figure 1. The main window of the “Power Device Network Utility” program.
4. Select the Remote Management Card you are setting up. Click on the Tools menu and
select “Device Setup” or double click the Remote Management Card you want to configure.
5. You can modify the IP Address, Subnet Mask, and Gateway address for the Device MAC
Address listed in the Device Network Settings window, as shown in Figure 2. The default IP
Address is 192.168.20.177 and the default Subnet Mask is 255.255.255.0.

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Figure 2. The setting window.
6. To modify the IP Address, Subnet Mask or Gateway address, enter the new addresses into
the corresponding fields.
7. You will need to enter a User Name and Password for the Remote Management Card
(Figure 3) in the authentication window, as shown in figure 3.
*Default user name: cyber; Default password: cyber
Figure 3. The authentication window.
8. If IP address is successfully set, you will see a message that the IP set up is OK, as shown
in Figure 4.
.
Figure 4. Setup IP Address successfully message.

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Method 2: Using a command prompt
1. Obtain the MAC address from the label on the Remote Management Card rear panel. Each
Management card has a unique MAC address.
2. Use the ARP command to set the IP address.
Example:
To assign the IP Address 192.168.20.240 for the Remote Management Card,
which has a MAC address of 00-0C-15-00-00-01, you will type in the following
command prompt from a PC connected to the same network as the Remote
Management Card.
A. Type in “arp -s 192.168.20.240 00-0C-15-00-00-01” then press Enter.
3. Use the Ping command to assign a size of 123 bytes to the IP.
A. Type in “ping 192.168.20.240 -l 123” then press Enter.
B. If the replies are received, your computer can communicate with the IP address.
To select an IP address for the Remote Management Card, please refer to Appendix 1.

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WEB INTERFACE
Login Account
There are two types of user account:
- Administrator (default username: cyber; default password: cyber)
- Viewer (default username: device; default password: cyber)
The Administrator can access and control all functions, including enable/disable of the
Viewer account. The Viewer’s access possesses read permissions for all functions but
cannot control or change any settings.
Note: 1. The Administrator account is also used for the FTP log in and
authentication check in the Power Device Network Utility.
2. The Login process uses MD5 algorithm to protect the username and
password.
Web Content
[Summary] Provide an overview of the system operation and the items that are auto refreshed;
However, different model of RMCARD may have different items displayed.
Item Definition
Current Condition Display the current operating condition of UPS and
environment sensor.
UPS Status
Battery Capacity The percentage of the current UPS battery capacity in a
graph.
Load The load of UPS as a percentage of available Watts in a
graph.
Remaining Runtime
How long the UPS can support its load by battery power.
System Data
Name The name of the equipment.
Location The Location of the equipment.
Contact The person to contact about this equipment.
Uptime How long the system has been working continuously.
Envir
Temperature The current temperature of the environment in a graph.

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Humidity The current humidity of the environment in a graph.
Envir Data
Name The name of the environment sensor.
Location The location of the environment sensor.
Recent Device Events List the latest 5 events that occurred recently.
[UPS] Following items can be displayed/configured through the UPS page; however, different
UPS may have different items displayed/configured.
[UPS->Status] Display the basic information about the current UPS status and the items are
auto refreshed.
Item Definition
Input
Status Display the present status of the utility power
supplied to the UPS.
Voltage The current input voltage of the utility power.
Frequency The current frequency of the utility power supplied to
the UPS.
Output
Status Display the present status of the output power the
UPS is supplying to connected equipment.
Voltage The output voltage the UPS is supplying to the
connected equipment.
Frequency The output frequency the UPS is supplying to the
connected equipment.
Load
The percentage of the total UPS capacity that is
being supplied to the connected equipment. This is
displayed as Watts in some UPS models.
Non-Critical Bank Display the present status of the NCL outlet.
Battery
Status Display the present status of the battery packs.
Remaining Capacity The percentage of the current UPS battery capacity.

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Remaining Runtime How long the UPS can support its load under battery
mode.
System
Temperature The temperature inside the UPS.
[UPS->Information] Provide the technical specifications of the connecting UPS.
Information Description
Model Name The model name of the UPS.
Voltage Rating The output voltage rating (Volts) of the UPS.
Working Frequency The output frequency rating (Hz) of the UPS.
Power Rating The Volt-Amp rating of the UPS.
Current Rating The output current rating (Amps) of the UPS.
Load Power The power rating (Watts) of the UPS.
Battery Voltage Rating The DC voltage rating of the battery set.
Firmware Version The version number of the UPS firmware.
USB Version The version number of the UPS USB firmware
LCD Version The version number of the UPS LCD firmware
Battery Replacement Date
The date that the batteries were last replaced This
must be set manually and should be set after the
batteries have been replaced or when the unit is first
installed. If this date has not been set, it is
recommended that this date should be set
immediately.
Non-Critical Bank The amount of the Non-Critical Load.
External Batteries The amount of the external battery packs connected
to the UPS.
Installation Place
When clicking the “Find it” button, either the alarm
will beep or the indicators will flash to inform users of
the location. This helps users to identify a specific
UPS in a multiple UPS installation.

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[UPS->Configuration] Configure the parameters of the UPS.
Item Definition
Supplied Power
Voltage Set the output voltage which is supplied to
the connected equipment.
Utility Power Failure Condition
High/Low Input (or Output)
Voltage Threshold
When the utility power voltage or output
voltage (according to the UPS support) is
higher/lower than the threshold, the UPS will
supply battery power to the connected
equipment. This setting only comes into
effect after a restart of the UPS.
Frequency Tolerance
Sets the acceptable range of the input
frequency. It will be in power failure condition
if out of this tolerance.
Operation
Normal Normal working mode of the UPS.
Generator Mode
If the UPS uses generator as its input power,
this option should enable the UPS to function
normally. If this option is selected, the UPS
will be forbidden to enter Bypass mode or
ECO mode to protect the powered
equipment.
ECO Mode
On-line UPS enters Economy mode. The
UPS will enter Bypass mode when the input
voltage/frequency is in the range of
thresholds. Once the utility
voltage/frequency exceeds thresholds, the
UPS will supply power to its load.
Manual Bypass
Determine whether to allow the UPS to enter
Manual Bypass mode. If this option is
selected, the UPS will be forced to enter
Bypass mode.
Bypass
Qualify Bypass
No Bypass: If this option is selected, the
UPS will not enter Bypass mode and will
stop supplying output power.
Check Volt/Freq: If the utility voltage is in
range of the voltage thresholds and the utility
frequency is in range of the frequency
tolerance, the UPS will enter Bypass mode.

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Otherwise the UPS will stop supplying output
power.
Check Volt Only: Only if the utility voltage is
in the range of the voltage thresholds, the
UPS will enter Bypass mode. Otherwise the
UPS will stop supplying output power.
High/Low Bypass Voltage
When the UPS fault or overload occurs, the
UPS will determine whether to enter Bypass
mode according to the range of thresholds of
utility voltage. If the utility voltage exceeds
thresholds, the UPS will be forbidden to
enter Bypass mode and stop supplying
output power.
Power Restore
After utility power is restored, the UPS turns
on automatically and supplies power to the
computer. If the computer BIOS is set to boot
when power restores, the computer will
restart automatically. The following settings
are used to configure the UPS restore
actions:
Recharged Delay
When utility power is restored, the UPS will
start to recharge after the specified delay is
expired.
Recharged Capacity
When utility power is restored, the UPS will
start to recharge after the specified battery
capacity is met.
Returned Delay
When utility power is restored, the UPS will
delay the restoration of output power. This
option can be used to stagger the startup
time of multiple UPSs to avoid overloading
the utility power circuit or power source. The
Returned Delay will take effect every time
when the UPS restores power. This also
includes the scheduling and user controlling
task.
Battery
Low Battery Threshold
When the UPS supplies battery power and
the remaining capacity is lower than this
threshold, the UPS will alarm.
External Battery Pack
Set the amount of external battery packs.
This allows for an accurate runtime
estimation based upon the total number of
batteries.
System
Cold Start Set the ability of the UPS to start in the
absence of input power. When this option is

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enabled, the UPS can be turned on without
input power.
Audible Alarm
If this option is enabled, the UPS will issue
an audible alarm when supplying battery
power or output overload.
Dry Relay Function
This configures the power condition for the
UPS dry relay to function when the selected
condition occurs. Refer to UPS manual for
further information about advanced UPS dry
relay utilization. The Dry Relay Function
provides following power conditions:
Utility Failure: The utility power fails and the
UPS is using battery power.
Low Battery: The battery capacity is too low
to support the connected computers to
shutdown.
Alarm: The UPS is issuing the audible alarm
due to the occurrence of warning events,
such as overload.
Bypass: The UPS has switched to Bypass
mode due to overload or UPS fault.
UPS Fault: The UPS could be malfunctioned
due to hardware fault, such as inverter fault,
bus fault or overheated.
Screen Saver Time
When no UPS button is pressed or no power
event occurs during this delay, the LCD
screen will be turned off.
Wiring Fault Detect
If this option is enabled, the UPS will detect if
the UPS wiring is not grounded or is
reversed. It is recommended to assure the
UPS wiring has ground connection first. This
option should be enabled if the UPS wiring
has ground connection.
Non-Critical Outlet Bank
Turn Off Threshold
When supplying battery power, the UPS will
power off the NCL outlet if the remaining
battery capacity is lower than this threshold.
Turn off Delay Time
When supplying battery power, the UPS will
power off this NCL outlet after this delay time
is met.
Turn On Delay Time
When utility power is restored, the UPS will
restore the output of the NCL outlet after the
delay time is met. This prevents excessive
power consumption caused by all the
connected equipment rebooting at the same
time.

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[UPS->Master Switch] Switch the output power of the UPS to be on or off.
Item Definition
Reboot UPS Turn the UPS off and back on
Turn UPS Off Turn the UPS off.
UPS Sleep
This command is available under Utility Power
Failure Mode. It will make UPS under sleep mode
until power is restored.
Cancel Switch Cancel a pending action to turn the UPS off.
Turn UPS On Turn the UPS on.
Shutdown/Sleep Delay
How long the UPS waits before it turns off in
response to a "Reboot UPS", "Turn UPS off" or "UPS
Sleep" command.
Reboot Duration
After the UPS is turned off, Reboot Duration defines
how long the UPS waits before it turns on in
response to "Reboot UPS" command.
Signal Clients to Shutdown
Select this option to notify PowerPanel Business
Edition Clients before UPS turning off.
The Shutdown Delay for the UPS can be modified to
ensure a graceful shutdown.
[UPS->Bank Control] Display the current status of each Bank. Also, it provides on/off control for
the Non-Critical Outlet Bank. Outlet Index and Device Name display the device that is powered
by the specific bank.
Item Definition
Non-Critical Turn the non-critical bank on/off immediately.
Outlet Index The index of outlet.
Device Name Device Name on this outlet.
[UPS->Diagnostics] When a power failure occurs, the UPS will supply battery power to all
connected equipment immediately. The UPS must have sufficient runtime for all connected
computers to be shut down properly.
The UPS/Diagnostics page provides the information to verify if the UPS has sufficient battery
runtime for the connected computers to shutdown properly. Perform a complete runtime
calibration to ensure an accurate estimate of the runtime for the connected load.
Battery Test
The Battery Test will force the UPS to switch to battery power for 10 seconds. This allows the

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user to verify the battery conditions and provides information about the battery, including the
results and date of the last battery test. Click the Initiate button to begin a battery test.
Performing a battery test is prohibited when the Frequency Working Mode option is set to fixed.
If performing a battery test on the fixed frequency mode, a UPS fault may occur and cause the
UPS to enter Bypass mode. The frequency on Bypass mode may not be accepted and may
damage the connected equipment.
The results will be reported after a battery test completes.
• Last Test Date: The date the last battery test was performed.
• Last Test Result: The results of the last battery test.
Passed: The battery performs normally during the test.
None: The UPS has never performed the battery test.
Failed: The battery test results in failure.
Follow the steps below if the battery test fails:
Repeat the battery test and replace the batteries if the test fails again.
Contact CyberPower for assistance if the battery test fails after the batteries have been
replaced.
Runtime Calibration
The Runtime Calibration ensures the runtime estimate is accurate with the load and the current
battery capacity. The results show the runtime, the results, and the date of the last calibration.
When a runtime calibration is initiated, the connected equipment will be run on battery power
until the batteries are completely discharged. Following the Runtime Calibration, the UPS will
automatically begin recharging the batteries.
Users can click the Start button to initiate a runtime calibration. Click the Cancel button to stop
the runtime calibration. The result will be reported after a calibration is finished or canceled.
• Estimated Runtime: The estimated runtime of the batteries.
• Last Calibration Elapsed Time: The elapsed time of last Runtime calibration.
• Last Calibration Result: The results of the last runtime calibration.
Passed: The runtime calibration is completed and the batteries are good.
None: The UPS has never performed a runtime calibration.
Failed: The UPS fails during the runtime calibration.
Canceled: The calibration was interrupted.
• Last Calibration Date: The last date performing the runtime calibration.
Note: 1. It is recommended to perform at least one calibration every 3 months.
2. A complete calibration causes the battery capacity to deplete. Ensure the UPS has
recharged completely after performing a calibration.
[UPS->Schedule]: Sets the UPS to automatically shutdown and restart at scheduled times (one
time/per day/per week). The Schedule page manages scheduled shutdowns and lists all
configured schedules. Each schedule row displays the details of when the schedule will take
effect and when to perform it.

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[One Time]: The user may set a specific date and time for the UPS shutdown.
[Per Day]: Set a specific time of the day for the UPS shutdown.
[Per Week]: Set a specific day and time of the week for the UPS shutdown.
1. Click [One Time], [Per Day] or [Per Week] option and Click “Next>>”, Enter the date and
time to shut down the UPS. Select [Never], [Immediately], or the date and time for the UPS
to restore power. Select the bank to be controlled, and click “Shutdown Clients” to set all
clients to perform a graceful shutdown. You can enter a comment for this Schedule.
2. Click [Apply] to add the item to the Schedule. Click [Reset] to remove the item from the
Schedule.
3. Applied settings are listed in [Schedule] menu.
Note: The management system allows up to 10 scheduled settings.
[UPS->Wake on Lan] This function is used to wake the PC through the network. (Make sure the
PC hardware has such function supported and configures as "Enable" under BIOS). Enter the IP
address of that PC when it is on and the system will search its MAC accordingly. The maximum
number of IP that can be set is 50.
[UPS->PowerPanel Clients] Display the Information of connected PPBE (PowerPanel Business
Edition) Clients. The connection is executed by PPBE Clients and the listed clients will be
removed if disconnected for 1 hour.
[Envir] Following items can be displayed/configured through the Envir page (RMCARD 203/303
only).
[Envir->Status] Display the basic information of the environment sensor and connected devices.
Item Definition
Information
Name The name of the environment sensor.
Location The location of the environment sensor.
Temperature
Current Value The current temperature of the environment.
Maximum The highest temperature as well as the time of
occurrence detected by the environment sensor.
Minimum The lowest temperature as well as the time of
occurrence detected by the environment sensor.
Humidity
Current Value The current humidity of the environment.

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Maximum The highest humidity as well as the time of
occurrence detected by the environment sensor.
Minimum The lowest humidity as well as the time of
occurrence detected by the environment sensor.
Contact Display the name and status (Normal/Abnormal) of
contacts.
[Envir->Configuration]
Item Definition
Information
Name The name used to identify the environment sensor.
Location The place where the environment sensor is located.
Temperature
High Threshold Upper limit for normal temperature.
Low Threshold Lower limit for normal temperature.
Hysteresis
The difference between High/Low Threshold and the
point where the temperature state is from abnormal
to normal.
Rate of Change The rate used to define abnormal change of
temperature.
Unit The unit of temperature.
Humidity
High Threshold Upper limit for normal humidity.
Low Threshold Lower limit for normal temperature.
Hysteresis
The difference between High/Low Threshold and the
point where the humidity state is from abnormal to
normal.
Rate of Change The rate used to define abnormal change of
humidity.
Contact
Name The name used to identify the contact.
State The state used to define normal condition of the
contact.

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[Logs->Event Logs] Display the list of events and a brief description of each event along with
the date and time stamp.
Note: 1. The recordable events are listed under “System->Notifications->Event Action.”
2. The recorded time is using the 24-hour clock format.
[Logs->Status Records] This page is used to view the logs of the UPS status and environment
status; however, different product may have different items displayed.
All items have the same definition as they are in the UPS status or environment status.
Input min (V): The minimum input voltage of the utility power from the previous record.
Input max (V): The maximum input voltage of the utility power from the previous record.
Input (Hz): The current frequency of the utility power supplied to the UPS.
Output (V): The output voltage of the UPS supplying to the connected equipment.
Output (Hz): The output frequency of the UPS supplying to the connected equipment.
Load (%): The percentage of the total UPS power load supplying to the connected
equipment.
Capacity (%): The percentage of the current UPS battery capacity.
Remaining Runtime: How long the UPS can support its load under battery mode.
Temperature: The current temperature of the environment.
Humidity: The current humidity of the environment.
[Logs->Graphing] This page is used to diagram the data of the Status Record. The graphing
function makes the status records easier to be analysed.
Item Definition
Graph Period
The period used to draw the graph backward from
today. The longer period selected, the more graphing
time is needed.
Graph Data The data used to draw the graph. The more data
selected, the more graphing time is needed.
Graph Node
Select Display All Nodes in Detail will display all the
points along with the line; meanwhile, moving the
cursor on the point will show the information of that
point. If the box is not selected, the graph will show
the line only but less graphing time is needed.
Launch Graph in New
Window
Click the box will open a new page showing the graph
in detail.
[Logs->Maintenance] This page is used to maintain “Event Logs” and “Status Records”. The
application provides information on how many events have been recorded before it is full.
Item Definition