CyberView CST 5000 User manual

Cyberview Technology Ltd.
www.cybview.com
Commercial-in-Confidence print&scan_user_414
Greyscale Scanner
CST 5000
Thermal Printer
CST 7000 & 7001
Installation and User Manual

Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007
Commercial-in-Confidence Page 2 of 43
Copyright
© Cyberview®Technology Limited 2007
This document has been prepared by Cyberview Technology Limited and, subject to any existing agreements or
rights of other parties; Cyberview Technology Limited is the owner of the copyright of this document. The
contents may not be copied or disclosed to a third party without permission in writing from Cyberview
Technology Limited, nor may it be used for any purpose other than that for which it has been supplied.
Cyberview believes that the information in this document is accurate at the date of release but accepts no
responsibility for any loss or other consequence arising from omissions or inaccuracies contained herein.
The information in this document is subject to change. Revisions and updates will be issued from time to time to
document changes and/or additions.
The following are trademarks, registered trademarks or service marks of Cyberview Technology Limited,
Cyberscan Technology Inc, and Cyberview Technology Inc in the United Kingdom, other countries, or both:
Cyberview, Cyberscan, Doubloon Lagoon, Golden Track, Cash Cracker, Golden Saddle, Championship Penalty,
King‟s Crown, CrackerJack Jackpot, Maya, Wild Spin, Mia, Lara, Prima, Diamond Dice, Winning Goal, Maxi,
Firefly.
Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United
States, other countries, or both. Microsoft product screen shot(s) reprinted with permission from Microsoft
Corporation. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun
Microsystems Inc. in the United States and other countries. Intel, Pentium, Xeon are trademarks or registered
trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Other company
product names mentioned herein may be trademarks or registered trademarks of their respective owners and
should be noted as such.

Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007
Table of Contents
1. Preface ......................................................................................................................................... 5
1.1 Who should read this guide ................................................................................................ 5
1.2 Related documents............................................................................................................. 5
2. Hardware...................................................................................................................................... 6
3. Installing Printer and Scanner Software................................................................................... 7
3.1 Supported platforms............................................................................................................ 7
3.1.1 Processor requirements.......................................................................................... 7
3.1.2 Memory................................................................................................................... 7
3.1.3 Minimum specification............................................................................................. 7
3.1.4 Motherboard –ECP devices................................................................................... 8
3.2 Installing on: Windows 2000 and Windows XP................................................................... 8
3.2.1 Installing driver software......................................................................................... 8
3.2.2 Installing SDK software......................................................................................... 10
3.3 Installing on: Windows 95, Windows 98, and Windows ME (for ECP devices only) ........ 11
4. Setting-up Hardware................................................................................................................. 13
4.1 Connecting the printer....................................................................................................... 13
4.2 Connecting the scanner.................................................................................................... 14
2.3 Connecting the power supply............................................................................................ 14
5. Powering-On the Devices......................................................................................................... 15
6. Completing the Driver Installation (USB devices) ................................................................. 16
7. Scanner Functional Verification .............................................................................................. 18
7.1 Installing EngBench .......................................................................................................... 18
7.2 Testing the scanner .......................................................................................................... 18
7.3 Calibrating the scanner..................................................................................................... 19
7.4 Verifying scanner operation .............................................................................................. 20
8. Testing the Printer..................................................................................................................... 22
8.1 Removing transit packaging (CST7000 printer only)........................................................ 22
8.2 Verifying print function ...................................................................................................... 22
8.3 Verifying the barcode reader............................................................................................. 23
9. Scanning Slips........................................................................................................................... 24
10. Reading barcodes ..................................................................................................................... 25
11. Scanner Maintenance ............................................................................................................... 26
11.1 Routine cleaning.............................................................................................................. 26
11.2 Removing foreign objects ................................................................................................ 27
12. Printer Maintenance.................................................................................................................. 28
12.1 Changing printer paper: CST7000 printer ....................................................................... 28

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12.2 Changing printer paper: CST7001 printer ....................................................................... 30
Appendix A. Safety Instructions ............................................................................................. 32
Appendix B. Barcode Default Resets............................................................................................. 33
Appendix C. CST5000 HIGH PERFORMANCE GREYSCALE SCANNER .................................... 35
Appendix D. CST7000 High Capacity Thermal Printer Specification.......................................... 36
Appendix E. CST7001 High Capacity Thermal Printer Specification.......................................... 37
Appendix F. Thermal Paper Specification..................................................................................... 38
Appendix G. EngBench UI Quick Reference ................................................................................. 39
Appendix H. Manual Driver Installation ......................................................................................... 40

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1. Preface
This document contains details on:
Installing Cyberview printer and scanner driver software,
Installing the Cyberview printer and scanner SDK files,
Setting up printer and scanner hardware,
Using the printer and scanner.
IMPORTANT
The configuration methods discussed in this document have been tested
and approved by Cyberview. Configurations other than those detailed in
this document may result in system malfunction. Contact Cyberview for
advice on implementing configurations other than those detailed in this
document.
Cyberview cannot accept responsibility for component malfunctions
resulting from configurations different to those detailed in this
document if the changes were not first discussed with Cyberview.
1.1 Who should read this guide
This guide is for installation engineers responsibly for the installation and maintenance of Cyberview
printers and scanners.
1.2 Related documents
Cyberview Greyscale Scanner and Thermal Printer Software Interface Specification.
This document contains information on installing the printer and scanner software development kit,
and using it to create applications for the devices.
Cyberview Greyscale and Thermal Printer –Creating Betting Forms
This document details the method for creating active betting slips that when scanned can
automatically record customer bets.

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2. Hardware
Cyberview printer and scanners:
Device
Model number
Connector type
Image
Scanner
CST 5000-20001
ECP
Scanner
CST 5000-20002
USB
Epson printer
CST 7000-00002
ECP
Epson printer
CST 7000-00003
USB
XAC printer
CST 7001-00003
ECP
XAC printer
CST 7001-00004
USB
Connectors and accessories:
Item
Details
Image
New power supply
C5 clover leaf power connector with
Kycon KPP 4 pin connectors. The new
power pack has an improved power
ratio that allows images to be printed
and scanned at the same time.
Legacy power
supply
Figure-of-eight female power connector
with DB9 connectors.
Power adapter
DB9 to Kycon KPP adapter –for
connecting ECP devices to power
supply.
USB connector
Product code CST 9002.
Printer/scanner to PC USB connector.
This is the device to PC connector for
USB devices.

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3. Installing Printer and Scanner Software
3.1 Supported platforms
For simplicity, throughout this document the two types of supported scanner and printer are referred to
as: ECP printer and ECP scanner, and USB printer and USB scanner depending on the device‟s
connection type.
Platform support for the ECP printer and scanner drivers
Microsoft®Windows®95
Microsoft Windows 98
Microsoft Windows ME
Microsoft Windows 2000
Microsoft Windows XP.
Platform support for the USB printer and scanner drivers
Microsoft Windows 2000
Microsoft Windows XP.
3.1.1 Processor requirements
Scanner and printer software is highly optimised and requires very low CPU overhead. The choice of a
suitable target system depends upon the level of image processing required and whether you intend to
create complex high-level image processing applications. For a basic and automatic bet entry slip (90
mm x 210mm) with traditional mark sense boxes, a low-spec processor is adequate.
3.1.2 Memory
The required DRAM memory size depends upon:
the physical size of the scanned document,
the resolution and number of bits-per-pixel chosen,
the size of the high-level application binary software.
The required permanent storage depends upon:
the size of the high-level application binary software,
the use or not of compression techniques,
the need to store two images of the binary software so that it is possible to revert to the
previous version for reasons of fault-tolerance when downloading updates.
3.1.3 Minimum specification
For evaluation or software development, the minimum configuration recommended is an Intel
Pentium® 100MHz with 32 Mbytes DRAM, and Windows 95 or 98. With such a configuration, all of the
scanner capabilities can be exercised.

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3.1.4 Motherboard –ECP devices
The x86 board must support the ECP mode and 8-bit DMA if using ECP devices. Hardware
configurations have been tested on the following chipsets:
PCI/ISA bridge: 82371XX or compatible (supports DMA Type F)
Super I/O: PC87338XXX, PC87306XXX and FDC37C66X for
When DMA Type F is available, data transfer rates on the ECP interface is increased by up to 30%
over standard DMA.
Various brands and models of ECP chipsets are not compatible at the hardware level. If chipsets other
than those listed above are present on the motherboard, the low level Cyberview software may not
recognize them. In such cases, some special low level adaptations may be required. Attempting this
will require detailed hardware specifications of the chipsets used.
3.2 Installing on: Windows 2000 and Windows XP
Driver and SDK installation on Windows 2000 and Windows XP is performed using an installation
Wizard. Upon CD insertion, you are presented with the following screen:
If the installation is an upgrade of the driver software only using an MSI rather than the SDK CD, this
screen will not be seen.
3.2.1 Installing driver software
To install driver software from the CD:
1. Ensure the printer and scanner are NOT connected to the target PC.
2. Select Install Printer/Scanner Drivers from the installation menu screen.
3. You are prompted to select your printer model. The product number can be found on the
underside of the printer. You are also prompted to select the printer connection method. For
USB devices select USB. For ECP devices select either LPT1 or LPT2 depending on the

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printer port on your PC you will be using to connect the printer. This will usually be LPT1
unless your PC has two printer ports and one is already in use by a non-Cyberview device.
4. Click Next.
5. The driver installation should complete and prompt you to click Finish when done.
To install driver software ONLY (LPTUSB upgrade) from an MSI:
1. Ensure the printer and scanner are NOT connected to the target PC.
2. Run the supplied executable (Cyberview_Printer_Scanner_Driver.exe).
3. You will see the following screen:
4. Click Next.
5. You are prompted to select your printer model. The product number can be found on the
underside of the printer. You are also prompted to select the printer connection type. USB
support will always be installed, but selecting LPT1 or LPT2 will additionally start the Cy.sys

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service for that port and configure its interrupt settings. This will usually be LPT1 unless your
PC has two printer ports and one is already in use by a non-Cyberview device. If your
machine does not have a parallel port, please select „USB only‟.
6. Click Next.
The driver installation should complete and prompt you to click Finish when done.
3.2.2 Installing SDK software
The SDK provides the EngBench utility required for setup as well as a number of sample files and
applications.
To install the SDK files:
1. Click Install Printer / Scanner SDK from the installation menu.
2. Follow the Wizard to install the SDK files onto your hard drive. During the installation you are
given the option to perform a Complete install or a Custom install. The following software is
installed during a complete install. You can choose to remove some or all of these components
by performing a Custom install.
EngBench
EngBench is Cyberview software that allows you to perform various
scanner functions such as: scanner initialisation, testing, and calibration.
EngBench is required if you are to be using the scanner in its default setup
using the standard drivers.
EngBench Special Versions contains a specific version for 3D barcode
decoding.
BMP2PRN
BMP2PRN is a simple command line tool that converts BMP images to
PRN format for use on printer output.
Device Drivers
The Device Drivers for all supported platforms will be saved to the hard-
drive. The drivers for Windows 2000 and Windows XP are automatically
installed when Install Printer/Scanner Drivers is selected from the
installation main screen.
Imaging
Legacy ISIS and TWAIN compliant scanner imaging drivers for Windows