CYBEX Eagle 11020 Instruction Manual

Cybex Eagle®Incline Pull
Owner’s and Service Manual
Strength Systems
Part Number 11020-999 J
www.cybexinternational.com

Cybex Eagle®Incline Pull
Owner’s and Service Manual
Strength Systems
Part Number 11020-999 J
Cybex®and the Cybex logo are registered trademarks of Cybex International, Inc.
Eagle®and its mark are registered trademarks of Cybex International, Inc.
DISCLAIMER: Cybex International, Inc., makes no representations or warranties regarding the contents of this manual. We reserve the right to
revise this document at any time or to make changes to the product described within it without notice or obligation to notify any person of such
revisions or changes.
© Copyright 2010, Cybex International, Inc. All rights reserved.
Printed in the United States of America.
10 Trotter Drive Medway, MA 02053 • 508-533-4300 • FAX [phone]
www.cybexinternational.com • [email protected] • 11020-999 J • March 2010

1 Safety
Safety. . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Warning/Caution Decals . . . . . . . . . . . 1-2
Regular Maintenance Activities . . . . . . 1-5
Using Proper Form . . . . . . . . . . . . . . . 1-5
2 Exercises
General Exercise Guidelines. . . . . . . . 2-1
3 Customer Service
Contacting Service. . . . . . . . . . . . . . . . 3-1
Ordering parts . . . . . . . . . . . . . . . . . . . 3-1
Return Material Authorization (RMA). . 3-1
Damaged Parts . . . . . . . . . . . . . . . . . . 3-2
4 Assembly
Assembly . . . . . . . . . . . . . . . . . . . . . . . 4-1
5 Maintenance
Daily Procedures . . . . . . . . . . . . . . . . . 5-1
Weekly Procedures . . . . . . . . . . . . . . . 5-4
Yearly Procedures . . . . . . . . . . . . . . . . 5-6
Environment. . . . . . . . . . . . . . . . . . . . . 5-7
Storage . . . . . . . . . . . . . . . . . . . . . . . . 5-7
6 Service
Parts Lists . . . . . . . . . . . . . . . . . . . . . . 6-4
Exploded-View Diagram . . . . . . . . . . . 6-5
Table of Contents
Page i

Cybex Eagle 11020 Incline Pull Owner’s Manual
Safety
Page 1-1
Safety
Read the Owner’s Manual carefully before assembling, servicing or using the equipment.
It is the responsibility of the facility owner and/or owner of the equipment to instruct users on proper operation of the
equipment and review all labels.
WARNING: Serious injury could occur if these safety precautions are not observed:
User Safety Precautions
Obtain a medical exam prior to beginning an exercise program.•
Read and understand warning labels and user manual prior to exercising. Obtain instruction• prior to use.
Keep body and clothing free from and clear of all moving parts.•
Inspect machine prior to use.• DO NOT use if it appears damaged or inoperable.
DO NOT• attempt to fix a broken or jammed machine. Notify floor staff.
Use the machine only for the intended use.• DO NOT modify the machine.
Be sure that the weight pin is completely inserted. Use only the pin provided by the manufacturer.• If unsure seek assistance.
Never pin the weights in an elevated position.• DO NOT use the machine if found in this condition.
See assistance from floor staff.
Children must not be allowed near these machines. Teenagers must be supervised.•
DO NOT• use if guards are missing or damaged.
DO NOT• use dumbbells or other incremental weights, except those provided by the manufacturer.
Inspect all cables and belts and connections prior to use.• DO NOT use if any components are worn, frayed or
damaged.
DO NOT• remove any labeling from equipment. Replace any damaged labels.
Stop exercising if you feel faint, dizzy or experience pain at any time while exercising and consult your• physician.
Facility Safety Precautions
Read the Owner’s Manual carefully before assembling, servicing or using the equipment.•
Securely anchor each machine to the floor using the anchor holes provided in each machine.•
NOTE: Cybex is not responsible for the actual anchoring of equipment. Consult with a professional
contractor.
NOTE: Use fasteners having a minimum of 500 lbs. tensile capacity (3/8” grade 2 bolts or better).
NOTE: If legs/frame does not contact surface, DO NOT pull down with anchors. Shim any
leg or frame not in contact with surface using flat washers.
1 - Safety

Cybex Eagle 11020 Incline Pull Owner’s Manual
Safety
Page 1-2
Make sure that each machine is set up and operated on a solid level surface.• Do not install equipment on an
uneven surface.
Make sure that all users are properly trained on how to use the equipment.•
Make sure there is enough room for safe access and operation of the equipment.•
Perform regular maintenance checks on the equipment. Also pay close attention to all areas most susceptible to wear,• including (but not limited to) cables, pulleys, belts and grips.
Immediately replace worn or damaged components. If unable to immediately replace worn or damaged components• then remove from service until the repair is made.
Use only Cybex supplied components to maintain/repair the equipment.•
Keep a repair log of all maintenance activities.•
Inspect all cables and belts and connections prior to use.• DO NOT use if any components are worn, frayed or
damaged.
NOTE: It is the sole responsibility of the user/owner or facility operator to ensure that regular maintenance is performed.
Safety Guidelines And Practices
Cybex recommends that all fitness equipment be used in a supervised area. It is recommended that the equipment be
located in an access controlled area. Control is the responsibility of the owner. The extent of control is at the discretion of
the owner.
It is the responsibility of the purchaser/user of Cybex products to read and understand the owner’s manual, and warning
labels; as well as instruct all individuals, whether end users or supervising personnel, on proper usage of the equipment.
PROPER USAGE:
Use machine only as described in the manual. Failing to follow proper instructions may result in injury.
Do Not Lean Against or Pull On the framework, weight stack, or any component, whether machine is at rest or in use.
Inappropriate or improper use may result in injury to users or third parties (bystanders).
Do not use machine if it is not located on a solid level surface or is improperly installed.
Provide an adequate safety perimeter between the machine, walls and other equipment to ensure that the facility has the
proper clearance for usage and training.
SECURING EQUIPMENT:
The machine has holes in the feet, which allow for ease in anchoring to the floor. Cybex strongly recommends that,
to eliminate rocking, tipping or falling over due to incorrect usage and misuse, equipment be secured to a solid, level
surface.
1. The solid, level surface should not deviate more than 1/8” over a 10’ distance or as defined and required by local
building and architectural codes.
2. Anchoring of equipment must be completed by a qualified licensed contractor.

Cybex Eagle 11020 Incline Pull Owner’s Manual
Safety
Page 1-3
3. Anchoring holes are provided on the feet of the frame. All anchoring locations must be used when anchoring the
equipment to the floor.
4. Due to the wide variation of flooring on which machines may be anchored or installed, verify anchoring method and
anchoring fasteners with a qualified and licensed contractor.
5. A minimum pull out force of 220 lbs/100 kgs is required for each anchor position..
6. Do not use machine until it is properly anchored.
MAINTENANCE:
Preventative maintenance allows proper equipment operation and reduces the risk of injury. Perform the maintenance
requirements as specified in the manual.
STANDARD COMPLIANCE:
Cybex products meet or exceed applicable ASTM and EN Standards.
Warning/Caution Decals
Warning decals indicate a potentially hazardous situation, which, if not avoided, could result in death or serious injury.
Caution decals indicate a potentially hazardous situation, which, if not avoided, could result in minor or moderate injury.
The warning and caution decals are shown on the following page. The diagrams following the decals show where each
decal is located.

Cybex Eagle 11020 Incline Pull Owner’s Manual
Safety
Page 1-4
4605-381-4 A
A
CAUTION
Keep away from moving
parts. Failure to do so could
result in personal injury.
8500-026-4
Personal injury may occur.
CAUTION
4000Y316-4
Keep away from moving
parts to avoid injury.
B
C
4520-362-4
Seat may fall if
improperly engaged.
Verify seat is secure
before exercising to
avoid injury.
CAUTION
D

Cybex Eagle 11020 Incline Pull Owner’s Manual
Safety
Page 1-5
Incline Pull - 11020
D
B
B
A
C
DESCRIPTION PART NO.
Warning LabelA. ................4605-381-4
CB. aution Decal.................4000Y316-4
Caution DecalC. .................4520-362-4
Caution Decal.................8500-026-4D.

Cybex Eagle 11020 Incline Pull Owner’s Manual
Safety
Page 1-6
Regular Maintenance Activities
Preventative maintenance activities must be performed to maintain normal operation of your equipment.
Keeping a log sheet of all maintenance actions will assist you in staying current with all preventative
maintenance activities. The preventative maintenance actions are described in detail in Chapter 5.
Briefly, they include:
Daily
1. Clean upholstery.
Weekly
1. Inspect all nuts and bolts for looseness. Tighten as required.
2. Inspect all cables and belts for damage or wear (see Chapter 5).If a cable or belt is worn or
damaged, immediately discontinue use until cable or belt has been replaced.
3. Check for worn handles, worn snap links, and worn warning labeling. Replace all worn parts
immediately.
4. Inspect for loose or worn grips. Replace all loose or worn grips immediately.
5. Inspect weight stacks for proper alignment and operation. Correct all improper alignment and
operation issues immediately.
6. Lubricate guide rods using automotive engine oil only.
Yearly
1. Replace all cables and belts at least annually.
Using Proper Form
Before working out, read and understand the exercises located on the placard and in Chapter 2.

Exercise
Page 2-1
Cybex Eagle 11020 Pulldwn Owner’s Manual
2 - Exercise
Intended Use
The intended use of this equipment is to aid or
improve general physical fitness and exercise.
For Commercial use.
Instructions
Read and understand all instructions and warnings
prior to using this machine. See Chapter 1, Safety in
the Eagle Owner’s Manual or consult with floor staff.
NOTE: Do not turn knob when weight stack is elevated
NOTE: All adjustment points on the machine have yellow handles or knobs.
NOTE: See next page for “Set Up” and “Movement”.
MUSCLES USED
Latissimus Dorsi, Teres Major, Rhomboid,
Posterior Deltoid, Lower and Middle
Trapezius, Biceps (basic movement)
Triceps (advanced movement)
START FINISH
NOTE: Motions Developed: Shoulder Adduction, Elbow Felxion, Elbow Extension

Exercise
Page 2-2
Cybex Eagle 11020 Pulldown Owner’s Manual
Set Up
1. Adjust seat for desired reach angle with fingers tip reach..
2. Adjust chest pad for desired support.
3. Grasp handles.
Basic Movement
1. Pull handles down until elbows are by your sides and your hands are
approximately level with shoulders.
Advanced Movement
1. While pushing the handles outward, pull down until your elbows are even with your back.

Cybex Eagle 11020 Incline Pull Owner’s Manual
Customer
Service
Page 3-1
3 - Customer Service
Contacting Service
Hours of phone service are Monday through Friday from 8:30 to 6:00 p.m. Eastern Standard Time.
For Cybex customers living in the USA, contact Cybex Customer Service at 888-462-9239.
For Cybex customers living outside the USA, contact Cybex Customer Service at 508-533-4300
or fax [phone].
Find information on the web at www.cybexintl.com or by e-mail at [email protected].
Ordering Parts
Fax order to 508-533-5183. To speak with a customer service representative, call 888-462-9239 (for customers
living within the USA) or 508-533-4300 (for customers outside the USA). You may also contact us through e-mail
at [email protected]
Having the following information ready when calling will assist our Cybex representatives in serving you.
Unit Serial Number
• Product Name•
The unit serial number and product name can be found on the serial number decal. See Chapter 6 for exact
location of serial number decal.
Part Description• Part Number•
Part descriptions and part numbers are located in Chapter 6 of this manual.
Shipping Address
• Contact Name•
Return Material Authorization (RMA)
In addition to your shipping address and contact name, your account number is helpful but not required.
The Return Material Authorization (RMA) system outlines the procedures to follow when returning
material for placement, repair or credit. The system assures that returned materials are properly handled and
analyzed. Follow the following procedures carefully.
Contact your authorized Cybex dealer on all warranty-related matters. Your local Cybex dealer will request a RMA
from Cybex, if applicable. Under no circumstances will defective parts or equipment be accepted by Cybex without
proper RMA and an Automated Return Service (ARS) label.

Cybex Eagle 11020 Incline Pull Owner’s Manual
Customer
Service
Page 3-2
1. Call the Customer Service Hot Line listed above for the return of any item that is defective.
2. Provide the technician with a detailed description of the problem you are having or the defect in the
item you wish to return.
3. Provide the model and serial number of your Cybex equipment.
4. At Cybex’s discretion, the technician may request that you return the problem part(s) to Cybex for
evaluation and repair or replacement. The technician will assign you a RMAnumber and will send
you an ARS label. TheARS label and the RMA numbers must be clearly displayed on the outside
of the package that contains the item(s) to be returned. Include the description of the problem, the
serial number of the equipment and the name and address of the owner in the package along with
the part(s).
5. Forward the package through UPS to Cybex.
Attn: Customer Service Department
Cybex International, Inc.
1975 24th Ave SW
Owatonna, MN 55060
NOTE: Merchandise returned without an RMA number on the outside of the package or shipments sent
COD will not be accepted by the Cybex receiving department.
Materials damaged in shipment should not be returned for credit. Shipping damages are the responsibility
of the carrier (UPS, Federal Express, trucking companies, etc.)
Apparent Damage - Upon receipt of your shipment, check all items carefully. Any damage seen with a
visual check must be noted on the freight bill and signed by the carrier’s agent. Failure to do so will result
in the carriers refusal to honor your damage claim. The carrier will provide you with the required forms for
filing such claims.
Concealed Damage - Damage not seen with a visual check upon receipt of a shipment but
notices later must be reported to the carrier as soon as possible. Upon discovery of the
damage, a written or phone request to the carrier asking them to perform an inspection of the materials
must be made within ten days of the delivery date. Keep all shipping containers and packing materials as
they will be needed in the inspection process. The carrier will provide you with an inspection report and
the necessary forms for filing a concealed damage claim.
Concealed damage claim is the carrier’s responsibility.
Damaged Parts

Cybex Eagle 11020 Incline Pull Owner’s Manual
Assembly
Page 4-1
4 - Assembly
TOOLS REQUIRED
7/32” Allen Wrench• 3/4” Allen wrench• 9/16” Wrench• External snap ring pliers• Phillips Screwdriver• Medium weight automotive engine oil• Torque Wrench•
NOTE: Two people will be required for this procedure.
NOTE: It is the responsibility of the facility owner/owner of the equipment to ensure that
there is appropriate clearance around each machine to allow for safe use and passage.
1. Read and understand all instructions thoroughly before starting any of the procedures
listed on this instruction sheet.
2. Verify you have received the appropriate configuration.
Verify that you received the correct color machine that you ordered.A.
Verify you received weight plates and weight plate decals.B.
Verify you received the Cybex Eagle Incline Pull Owner’s Manual.C.
Verify you received the warranty sheet.D.
3. Move to desired location.
Note the diminsions of the machine:A. Idle - 66 L x 47 W x 62 H inches
167.64 L x 119.38 W x 157.48 H cm
In use - 66 L x 58 W x 62 H inches
167.64 L x 147.32 W x 157.48 H cm
Machine Weight with weight stack - 644 lbs. (292.11 kg)
Determine if you can move your machine through the required doorway(s).B.
If the machine fits through the the doorway(s), move machine to desired location and skip to step 5.C.
If weight stacks need to be installed proceed to step 6.D.
If the machine does not fit through the door-way(s) then see step 4.E.
4. Doorway Instructions.
NOTE: If your machine fits through the doorway then skip step 4.
If your machine does not fit through the doorway, then perform step 4.
Carefully remove each (standard) cone-shaped shipping support using a 3/4” socket or wrench.A.
Make a note of the current belt routings and connections. This will assist you in reinstalling them properly.B.
Cut shipping tie securing top weight.C.

Cybex Eagle 11020 Incline Pull Owner’s Manual
Assembly
Page 4-2
Rotate cam and disconnect weight stack belt from camD. (by loosening the two set screws on the belt clamp with a
7/32” Allen wrench). See Figure 1.
Locate the pulley bracket that is located near the cam.E. See Figure 2.
Remove bolt, washer and hex nut securing the pulley toF. the pulley bracket.
Remove pulley from pulley bracket.G.
Remove one of the two BHSCS (Button Head Socket Cap Screws)H. securing the pivot shaft. See Figure 3.
Carefully remove pivot shaft and pulley shaft. See Figure 3.I. NOTE: Be extremely
careful when removing shaft so you don’t ruin the threads on the shaft.
With an assistant, carefully remove the five BHSCSJ. securing the two halves of the frame. See Figure 4.
Carefully move each half through the door-way to theK. desired location.
With an assistant, carefully attach each half togetherL. using the five BHSCS removed in step 4J. See Figure 4.
Carefully attach pulley shaft using the pivot shaft andM. BHSCS removed in steps 4H and 4I. See Figure 3.
Reconnect pulley/cable to pulley bracket (removed inN. steps 4F and 4G).
Verify both cables are routed properly.O.
Connect the weight stack belt to the belt clamp of camP. (removed in step 4D). See Figure 1.
Continue on with Step 5C.Q.
5. Remove shipping feet and remove the back shrouds.
Carefully remove each (standard) cone-shapedA. shipping support (using a 3/4” socket or wrench).
Cut shipping tie securing top weight.B.
Carefully place rubber feet (supplied with machine)C. on each foot of the frame.
Lift top weight and turn the Increment WeightAdjustingD. Knob to select all 15 lbs. (three increment weights each
side).
Remove the three Phillips head screws securing theE. top (back) shroud and carefully remove the shroud.
See Figure 5.
Figure 4
Figure 5
Figure 2
Figure 3
BHSCS (qty 2)
Nylon Locknut (2)
Phillips Head
Screw (3)
Nylon Locknut (3)
BHSCS (qty 3)
Cam Bolt
BHSCS
Pivot Shaft
Washer
Pulley Shaft
Pulley/Cable
Nylon
Locknut
Washer
Figure 1
Set
Screws
Cam

Cybex Eagle 11020 Incline Pull Owner’s Manual
Assembly
Page 4-3
Loosen bottom two screws shown in Figure 6.F. NOTE: Do not remove the bottom two
screws.
Remove the top two screws securing the back shroud. See Figure 7.G.
Carefully slide rear shroud assembly upward and remove.H.
6. Install the weight stack.
Note how the increment weights are installed.A.
With an assistant holding the increment weights,B. move the adjusting knob to 0 lbs. and remove all
six increment weights (three each side).
Using an external snap ring pliers, remove the upperC. snap ring from one of the guide rods and carefully
lower the guide rod. See Figure 8.
Remove lower snap ring and wave washer from the guideD. rod. Repeat steps 6C and 6D to remove both
snap rings from other guide rod.
If possible, lean guide rods outward, away fromE. machine in order to provide the most room for
installing weight plates.
Slide top weight up and out of machine and carefully setF. it aside.
Wipe guide rods clean over entire length. Lubricate with light coating of medium weight automotiveG. engine oil.
Carefully install each weight plate one at a time.H. NOTE: When installing weight plates, position plates so wide
edges of bushing face upward and narrow edges of bushing face downward. See Figures 9A and 9B.
Slide top weight onto guide rods.I.
Place lower snap ring and wave washer onto guide rod (about 3” from the top end of guide rod).J.
Raise guide rod up through mounting hole and install the upper snap ring.K.
Figure 8
Upper snap ring
Lower snap ring
Frame
Guide rod
Wave washer
Figure 7
Screw
NARROW
bushing edge
WRONG
WIDE bushing
edge faces
upward
CORRECT
NOTE: The narrow bushing
edge must face downward.
Figure 9A Figure 9B
Screw (loosen -
do not remove)
Figure 6

Cybex Eagle 11020 Incline Pull Owner’s Manual
Assembly
Page 4-4
Lower guide rod and secure lower snap ring. RepeatL. steps 6J - 6L for the other guide rod.
7. Belt Routing.
Verify belt is routed through top of pulley bracketA. and then route end of belt down to the top weight.
Carefully lift top weight and verify that the position ofB. the belt clamp (on the top weight) is aligned properly
with the top pulley bracket (on the machine). See
Figure 10.
Slide belt through slot in belt clamp.C.
Verify belt and insert are installed properly, as shown inD. Figure 11A. NOTE: Do not install the insert backwards
as shown in Figure 11B.
Pull belt tight and secure belt to clamp with the twoE. set screws. See Figure 12. NOTE: Torque set screws
300-350 in./lbs.
Place weight stack pin in each plate to verify properF. installation.
Without selecting any resistance, lift top weight upG. and down (simulating normal operation).
Have an assistant verify that the belt is moving smoothly and isH. routed straight from the top pulley bracket to the
to weight belt clamp.
Reinstall the six increment weights that were removedI. in step 6B. See Figure 13.
Turn the Increment WeightAdjusting Knob to selectJ. all 15 lbs.
8. Install back shrouds.
Carefully place shroud back into position on theA. two bottom screws. See Figure 14.
Figure 13
Grooves
Increment Weights
Figure 14
Screw
Correct belt routing Wrong belt routing
Figure 11A Figure 11B
Stem
Belt
Insert
Stem
Belt
Insert
Figure 12
Belt clamp
Belt Belt clamp
insert
Set screws
Top Pulley
Figure 10 (top view from pulley down to belt clamp)
Belt
Insert and Set Screws (not
shown) are on this side.
Increment
Weight
Adjusting
Knob