Cyrus ONE Cast User manual

This ONE Cast is compatible
with AirPlay 2.
iOS 11.4 or later is required.

Cyrus ONE Cast User Instrucons
Important! Read before operang this equipment! ...................1
Power supply ....................................................................... 2
Power consumpon in Standby........................................... 2
Operang environment ....................................................... 2
Servicing .............................................................................. 2
Product service centres................................................... 2
Legal noces ........................................................................ 3
WEEE ................................................................................... 3
FCC NOTICE*........................................................................ 4
Introducon ..............................................................................5
Welcome to the world of Cyrus!.......................................... 5
Preparaons for Installaon ................................................ 5
What does ONE Cast do?..................................................... 5
Installaon ................................................................................6
Back panel features ............................................................. 6
Connecons......................................................................... 7
Important – read before connecng anything................ 7
What can I connect? ....................................................... 7
Connect a turntable ........................................................ 7
Connect digital audio ...................................................... 7
Connect HDMI (ARC)....................................................... 7
Connect USB audio ......................................................... 7
Connect analogue line audio .......................................... 7
Connect speakers............................................................ 7
Connect mains power ..................................................... 7
Controls and features ................................................................8
Front panel features ............................................................ 8
Front panel .......................................................................... 9
Standby ........................................................................... 9
Standby indicator............................................................ 9
Auto standby................................................................... 9
Selecng an input source................................................ 9
Status indicator ......................................................... 9
Volume............................................................................ 9
Listening through headphones ....................................... 9
Disconnecng headphones............................................. 9
Remote control.................................................................. 10
Remote control features ............................................... 10
Fing/Replacing the remote control baeries ............ 10
Baery disposal ............................................................ 10
Standby ......................................................................... 11
Control lock................................................................... 11
Volume.......................................................................... 12
Mute ............................................................................. 12
Balance ......................................................................... 12
Input select ................................................................... 12
Indicator brightness ...................................................... 12
Seng up Wi-Fi.......................................................................13
Choosing a Wi-Fi setup method......................................... 13
Opons ......................................................................... 13
What do I need? ........................................................... 13
Will the ONE Cast remember my Wi-Fi sengs?.......... 13
Can I change the wireless sengs? .............................. 13
Broadband usage .......................................................... 13
Full wi- setup ................................................................... 14
Preparaon ................................................................... 14
Setup............................................................................. 14
Compleng setup.......................................................... 14
Setup failure.................................................................. 14
AirPlay wi- setup.............................................................. 15
Preparaon ................................................................... 15
Factory reset before setup............................................ 15
Setup............................................................................. 15
Compleng setup.......................................................... 15
Setup failure.................................................................. 15
Seng up to use with Amazon Alexa ................................ 16
Inial Wi-Fi setup.......................................................... 16
Nuvola skill and UNDOK app......................................... 16
Installing the Alexa app................................................. 16
Register the Nuvola skill in the Alexa app..................... 16
Installing the UNDOK app ............................................. 16
Contents

Cyrus ONE Cast User Instrucons
Operaon................................................................................17
Using Google Cast to play music........................................ 17
How does casng work? ............................................... 17
Which apps are cast enabled ........................................ 17
Before rst use, check Wi-Fi setup................................ 17
Playing music ................................................................ 17
Volume control ............................................................. 17
Play, pause, track selecon etc ..................................... 17
Casng from Standby.................................................... 17
Dynamic range seng .................................................. 17
Voice control of a ONE Cast from a mobile................... 18
Voice control of a ONE Cast from other Google Home
devices .......................................................................... 18
Seng up speaker groups............................................. 18
Playing music via Apple AirPlay ......................................... 19
How does ONE Cast work in an Apple AirPlay system? 19
Preparaon ................................................................... 19
Playing music ................................................................ 19
Volume control ............................................................. 19
Play, pause, track selecon etc ..................................... 19
AirPlay from Standby .................................................... 19
Voice commands using Siri ................................................ 20
Using voice commands with an AirPlay system ............ 20
Mulple speaker systems.............................................. 20
Using Amazon Alexa to play music .................................... 21
Inial setup checks........................................................ 21
Preparaon ................................................................... 21
Playing music ................................................................ 21
Volume control ............................................................. 21
Play, pause, track selecon etc ..................................... 21
Alexa commands from Standby .................................... 21
Voice control using Alexa .............................................. 21
Mul-room audio.......................................................... 21
Contents
Bluetooth audio................................................................. 22
First me use/pairing.................................................... 22
Disconnecng a mobile................................................. 22
Re-connecng ............................................................... 22
Clearing the Bluetooth memory.................................... 22
Playing music ................................................................ 22
Volume control ............................................................. 22
Playing connected sources ................................................ 23
Playing a vinyl turntable................................................ 23
Playing an analogue source........................................... 23
Playing digital sources................................................... 23
Playing USB digital audio sources (USB B input) ........... 23
Playing DSD audio (USB B input)................................... 23
Playing HDMI (ARC) sound............................................ 23
Advanced operaon .......................................................... 24
AV Direct mode ............................................................. 24
Factory reset...................................................................... 25
Cleared sengs............................................................. 25
Reset opons ................................................................ 25
Reseng with oponal factory reset............................ 25
Reseng with automac factory reset......................... 25
Firmware update.....................................................................26
Automac update.............................................................. 26
First use......................................................................... 26
Roune updates............................................................ 26
Priority updates ............................................................ 26
Update indicaon.......................................................... 26

Cyrus ONE Cast User Instrucons
Troubleshoong ......................................................................27
No sound or problems with the sound.............................. 27
No sound, basic checks ................................................. 27
No sound when streaming audio via Wi-Fi ................... 27
No sound when playing Bluetooth audio...................... 27
No sound, digital inputs 5 and 6 ................................... 28
No sound, USB audio .................................................... 28
No sound, DSD audio playback via USB ........................ 28
No sound, HDMI audio.................................................. 28
Sound from only one speaker or one speaker louder
than the other............................................................... 28
Very loud, distorted sound when playing a vinyl
turntable ....................................................................... 28
Low volume when playing a vinyl turntable ................. 28
Hum or other noises when playing a vinyl turntable.... 28
Operaonal problems........................................................ 29
ONE Cast sets to Standby occasionally ......................... 29
Front panel controls are not working ........................... 29
Remote control is not working...................................... 29
Unable to set up Wi-Fi using Google Home....................... 30
Idenfying if setup has failed........................................ 30
Basic checks ................................................................. 30
Unable to set up Apple AirPlay .......................................... 30
ONE Cast does not appear in the AirPlay device list..... 30
Audio streaming troubleshoong...................................... 30
Audio streaming stops working .................................... 30
Basic checks .................................................................. 30
Diagnosc system .............................................................. 31
Error display.................................................................. 31
Clearing an error ........................................................... 31
Error types .................................................................... 31
PSU error....................................................................... 31
Le and Right Output errors......................................... 31
Over-temperature error................................................ 31
System error.................................................................. 31
Contents
Specicaons and warranty.....................................................32
ONE Cast specicaons ..................................................... 32
Power Supply ................................................................ 32
Power Consumpon ..................................................... 32
Enclosure ...................................................................... 32
Analogue audio performance ....................................... 32
Cable and opcal digital audio...................................... 32
USB digital audio........................................................... 32
Digital audio performance at Pre-out ........................... 32
Warranty............................................................................ 32

Cyrus ONE Cast User Instrucons
Page 1Click here to return to the contents page 2
WARNING: To reduce the risk of electrical shock do not
remove any unit covers or panels. There are no user
serviceable parts in this product.
WARNING: To reduce the risk of electric shock, do not
expose this equipment to rain or moisture.
HEED WARNINGS: All warnings on the product and in the
operang instrucons should be adhered to.
READ ALL THE INSTRUCTIONS: All the safety and operang
instrucons should be read before the product is operated.
RETAIN INSTRUCTIONS: The safety and operang
instrucons should be retained for future reference.
FOLLOW INSTRUCTIONS: All operang and use instrucons
should be followed.
CLEANING: Unplug this product from the mains before
cleaning. Do not use liquid or aerosol cleaners. Use a damp
cloth for cleaning.
WATER AND MOISTURE: Do not use this product near water
- for example, near a bath tub, wash bowl, kitchen sink, or
laundry tub, in a wet basement; or near a swimming pool
and the like. The product must not be exposed to dripping
or splashing and no objects lled with liquids, such as vases,
shall be placed on the product.
HEAT: The product should be situated away from heat
sources such as radiators, stoves, or any other products
(including ampliers) that produce heat.
VENTILATION: Slots and openings in the cabinet are
provided for venlaon, to ensure reliable operaon of
the product and to protect it from overheang and these
openings must not be blocked or covered. The openings
should never be blocked by placing the product on a bed,
sofa, rug or similar surface. This product should not be
placed in a built-in installaon such as a bookcase or rack
unless proper venlaon is provided or the manufacturer’s
instrucons have been adhered to.
OBJECT OR LIQUID ENTRY: Never push objects of any kind
into this product through openings as they may touch
dangerous voltage points or short-out parts that could
result in a re or electric shock.
ACCESSORIES: Do not place this product on an unstable
cart, stand, tripod, bracket, or table. The product may fall,
causing serious injury to a child or adult, and serious damage
to the product. Use only with a cart, stand, tripod, bracket
or table recommended by the manufacturer, or sold with
the product. Any mounng of the product should follow
the manufacturer’s instrucons, and should use a mounng
accessory recommended by the manufacturer.
POWER SOURCES: This product should be operated only
from the type of power source indicated on the marking
label. If you are not sure of the type of power supply to your
home, consult your product dealer or local power company.
For products intended to operate from baery power, or
other sources, refer to the operang instrucons.
OVERLOADING: Never overload wall outlets, extension
cords, or integral convenience receptacles. This can result in
an increased risk of re or electric shock.
POWER CORD PROTECTION: Power supply cords should be
routed so that they are not likely to be walked on or pinched
by items placed upon or against them, paying parcular
aenon to cords at plugs, convenience receptacles, and
the point where they exit from the product.
NAKED FLAMES: No naked ame sources, such as candles,
must be placed on this product.
LIGHTNING: For added protecon for this product during
a lightning storm, or when it is le unaended or unused
for long periods of me, unplug it from the wall outlet and
disconnect the antenna or cable system. This will prevent
damage to the product due to lightning and power-line
surges.
BATTERIES: Warning : Baeries shall not be exposed to
excessive heat such as sunshine, re or the like.
CAUTION! POLARISED CONNECTOR (CANADA and USA):
To prevent electrical shock, match wide blade of plug to
wide slot, fully insert. Do not alter or remove this plug if it
does not t your mains power socket. Have a suitable socket
installed by a competent electrician.
ACCESS TO THE MAINS PLUG: The means to disconnect this
product from the mains supply is the mains plug. Ensure
that the mains plug is accessible at all mes.
WARNING: This appliance must be earthed.
CAUTION: The exclamaon mark is to draw your
aenon to important instrucons and safety
procedures in this manual.
ATTENTION: The lightning ash warns you of the
risk of electrical shock presented by components
inside this product. Unauthorised personnel must
not open this unit.
MOVING THE PRODUCT: A product and cart
combinaon should be moved with care. Sudden
stops, excessive force, and uneven surfaces may
cause the product and cart to overturn.
ATTACHMENTS: Do not use aachments not recommended
by the product manufacturer as they may cause hazards.
WARNING: To prevent possible hearing damage,
do not listen at high volume levels for long
periods.
Important! Read before operang this equipment!