Dahua DH-TPC-SD8620-B User manual

Thermal Hybrid Speed Dome
Quick Start Guide
Version 2.0.0

Table of Contents
CYBERSECURITY RECOMMENDATIONS..............................................................III
1PACKING LIST....................................................................................................1
2DEVICE STRUCTURE ........................................................................................2
2.1 Device External Cable ..........................................................................................................................2
2.2 Structure Dimension..............................................................................................................................3
3DEVICE INSTALLATION.....................................................................................6
3.1 Installation Preparation .........................................................................................................................6
3.1.1 Check Installation Space and Intension ........................................................................................6
3.1.2 About cable........................................................................................................................................6
3.2 Install SD Card and Reset Device (Optional) ....................................................................................6
3.3 Installation Steps....................................................................................................................................7
3.3.1 Wall-mounted Installation ................................................................................................................7
3.3.2 Hang-mounted Installation...............................................................................................................9
3.3.3 Corner-mounted Installation..........................................................................................................10
3.3.4 Pole-mounted Installation..............................................................................................................11
4DEVICE CONFIGURATION ..............................................................................13
4.1 Device Initialization..............................................................................................................................13
4.2 Modify IP Address.............................................................................................................................14
4.3 Live Video............................................................................................................................................14
4.4 Alarm Setup ........................................................................................................................................15
5APPENDIX ⅠLIGHTENING PROTECTION AND SURGE PROTECTION.........18

Welcome
Thank you for purchasing our thermal hybrid speed dome!

Please read the following safeguards and warnings carefully before you install or use the
product!
Cybersecurity Recommendations
Mandatory actions to be taken towards cybersecurity
1. Change Passwords and Use Strong Passwords:

The number one reason systems get “hacked” is due to having weak or default passwords. It is
recommended to change default passwords immediately and choose a strong password whenever
possible. A strong password should be made up of at least 8 characters and a combination of special
characters, numbers, and upper and lower case letters.
2. Update Firmware
As is standard procedure in the tech-industry, we recommend keeping NVR, DVR, and IP camera
firmware up-to-date to ensure the system is current with the latest security patches and fixes.
“Nice to have” recommendations to improve your network security
1. Change Passwords Regularly
Regularly change the credentials to your devices to help ensure that only authorized users are able to
access the system.
2. Change Default HTTP and TCP Ports:
Change default HTTP and TCP ports for systems. These are the two ports used to communicate
and to view video feeds remotely.
These ports can be changed to any set of numbers between 1025-65535. Avoiding the default
ports reduces the risk of outsiders being able to guess which ports you are using.
3. Enable HTTPS/SSL:
Set up an SSL Certificate to enable HTTPS. This will encrypt all communication between your devices
and recorder.
4. Enable IP Filter:
Enabling your IP filter will prevent everyone, except those with specified IP addresses, from accessing
the system.
5. Change ONVIF Password:
On older IP Camera firmware, the ONVIF password does not change when you change the system’s
credentials. You will need to either update the camera’s firmware to the latest revision or manually
change the ONVIF password.
6. Forward Only Ports You Need:
Only forward the HTTP and TCP ports that you need to use. Do not forward a huge range of
numbers to the device. Do not DMZ the device's IP address.
You do not need to forward any ports for individual cameras if they are all connected to a recorder
on site; just the NVR is needed.
7. Disable Auto-Login on SmartPSS:
Those using SmartPSS to view their system and on a computer that is used by multiple people should
disable auto-login. This adds a layer of security to prevent users without the appropriate credentials
from accessing the system.
8. Use a Different Username and Password for SmartPSS:

In the event that your social media, bank, email, etc. account is compromised, you would not want
someone collecting those passwords and trying them out on your video surveillance system. Using a
different username and password for your security system will make it more difficult for someone to
guess their way into your system.
9. Limit Features of Guest Accounts:
If your system is set up for multiple users, ensure that each user only has rights to features and
functions they need to use to perform their job.
10. UPnP:
UPnP will automatically try to forward ports in your router or modem. Normally this would be a
good thing. However, if your system automatically forwards the ports and you leave the credentials
defaulted, you may end up with unwanted visitors.
If you manually forwarded the HTTP and TCP ports in your router/modem, this feature should be
turned off regardless. Disabling UPnP is recommended when the function is not used in real
applications.
11. SNMP:
Disable SNMP if you are not using it. If you are using SNMP, you should do so only temporarily, for
tracing and testing purposes only.
12. Multicast:
Multicast is used to share video streams between two recorders. Currently there are no known issues
involving Multicast, but if you are not using this feature, deactivation can enhance your network security.
13. Check the Log:
If you suspect that someone has gained unauthorized access to your system, you can check the
system log. The system log will show you which IP addresses were used to login to your system and
what was accessed.
14. Physically Lock Down the Device:
Ideally, you want to prevent any unauthorized physical access to your system. The best way to achieve
this is to install the recorder in a lockbox, locking server rack, or in a room that is behind a lock and key.
15. Connect IP Cameras to the PoE Ports on the Back of an NVR:
Cameras connected to the PoE ports on the back of an NVR are isolated from the outside world and
cannot be accessed directly.
16. Isolate NVR and IP Camera Network
The network your NVR and IP camera resides on should not be the same network as your public
computer network. This will prevent any visitors or unwanted guests from getting access to the same
network the security system needs in order to function properly.

Important Safeguards and Warnings
Safety Measures
1. Qualified Engineer Needed
The installation engineer or maintenance engineer shall have corresponding CCTV system
installation certificate or maintenance qualification certificate.
The installation engineer or maintenance engineer shall have qualification certificate for work at
height.
The installation engineer or maintenance engineer shall have the basic knowledge and operation
technique for low-voltage cable layout and low-voltage electronic cable connection.
Please read the installation manual carefully and keep it well for future reference,
We are not liable for any problems caused by unauthorized modifications or attempted repair.

2. Lifting Appliance Requirement
Please select the proper thermal hybrid dome installation mode and use the lifting appliances at
the safety environment.
The lifting appliances shall have the enough capacity to reach the installation height.
The lifting appliances shall have safe performance.
The precaution measures include two types: Warning and Note.
Warning: It is to alert you there is an optional risk of death or series injury!
Note: It is to alert you there is an optional risk of damage or property loss!
Warning
1. All installation and operation here should conform to your local electrical safety codes. We assume
no liability or responsibility for all the fires or electrical shock caused by improper handling or
installation.
2. Be sure to use all the accessories (such as power adapter) recommended by manufacturer.
3. Do not connect several thermal hybrid domes to one power adapter. It may result in overheat or
fire if it exceeds the rated load.
4. Avoid aiming the lens at the strong radiation source directly (such as sun, laser, molten steel etc);
in case it may cause unrecoverable damage to the thermal imaging detector. What’s worse, it may
cause severe damage to the detector.
5. Avoid oil stain and kinds of chemicals tarnishing and damaging the lens surface.
6. Store the device in a cool and dry place where there is ventilation but no intense electromagnetic
field.
7. Violent vibration or crash is not allowed during transportation and application.
8. Before you connect the cable, install or uninstall, or begin the daily maintenance work, please turn
off the power and unplug the power cable.
9. Please make sure the produce is secure firmly on the wall or the ceiling.
10. Please turn off the power and unplug the power cable, If there is any smoke, disgusting smell, or
noise. Please contact your local retailer or customer service center for help.
11. All the examination and repair work should be done by the qualified service engineers. We are not
liable for any problems caused by unauthorized modifications or attempted repair.
Note
1. Safety Transportation
Heavy stress, violent vibration or water splash are not allowed during transportation, storage and
installation.
This series product must use split type package during the transportation.
We are not liable for any damage or problem resulting from the integrated package during the
transportation.

2. When device is malfunction
Shut down the device and disconnect the power cable immediately if there is smoke, abnormal smell or
abnormal function. Please contact your local retailer ASAP.
3. Do not try to dismantle or modify the device
There is risk of personal injury or device damage resulting from opening the shell.
Please contact your local retailer if there is internal setup or maintenance requirement.
We are not liable for any problems caused by unauthorized modifications or attempted repair.
4. Do not allow other object falling into the device
Please make sure there is no metal or inflammable, explosive substance in the thermal hybrid
dome.
The above mentioned objects in the device may result in fire, short-circuit or damage.
Please shut down the device and disconnect the power cable if there is water or liquid falling into
the camera. Please contact your local retailer ASAP.
Please pay attention to the camera. Avoid the sea water or rain to erode the camera.
5. Handle carefully
Do not allow this series product fall down to the ground.
Avoid heavy vibration.
6. Installation Environment Requirement
This series thermal hybrid dome should be installed in a cool, dry place away from direct sunlight,
inflammable, explosive substances and etc.
This series product shall be away from the strong electromagnetism radiant, please keep it away
from wireless power, TV transmitter, transformer and etc.
7. Daily Maintenance
Please use the soft cloth to clean dust on the shell, or you can use soft cloth with cleaning liquid to
clean the shell and then use soft cloth to make it dry.
Do not use gasoline, dope thinner or other chemical material to clean the shell. It may result in
shell transfiguration or paint flake.
Do not allow the plastic or rubber material to touch the shell for a long time. It may result in paint
flake.
Privacy Protection Notice
As the device user or data controller, you might collect personal data of others' such as face,
fingerprints, car plate number, Email address, phone number, GPS and so on. You need to be in
compliance with the local privacy protection laws and regulations to protect the legitimate rights and
interests of other people by implementing measures include but not limited to: providing clear and
visible identification to inform data subject the existence of surveillance area and providing related
contact.

About the Guide
The Guide is for reference only. If there is inconsistency between the Guide and the actual product,
the actual product shall prevail.
We are not liable for any loss caused by the operations that do not comply with the Guide.
The Guide would be updated according to the latest laws and regulations of related regions. For
detailed information, see the paper Quick Start Guide, CD-ROM, QR code or our official website. If
there is inconsistency between paper User's Guide and the electronic version, the electronic
version shall prevail.
All the designs and software are subject to change without prior written notice. The product
updates might cause some differences between the actual product and the Guide. Please contact
the customer service for the latest program and supplementary documentation.
There still might be deviation in technical data, functions and operations description, or errors in
print. If there is any doubt or dispute, please refer to our final explanation.
Upgrade the reader software or try other mainstream reader software if the Guide (in PDF format)
cannot be opened.
All trademarks, registered trademarks and the company names in the Guide are the properties of
their respective owners.
Please visit our website, contact the supplier or customer service if there is any problem occurred
when using the device.
If there is any uncertainty or controversy, please refer to our final explanation.

FCC Information
Changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
FCC conditions:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause
undesired operation.
FCC compliance:
This equipment has been tested and found to comply with the limits for a digital device, pursuant
to part 15 of the FCC Rules. This equipment generate, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the guide, may cause harmful
interference to radio communication.
For class A device, these limits are designed to provide reasonable protection against
harmful interference in a commercial environment. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required
to correct the interference at his own expense.
For class B device, these limits are designed to provide reasonable protection against
harmful interference in a residential installation. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.

1Packing List
Please check if there is any obvious damage to the device appearance when opening the
packing box, and confirm if the accessories in the box are in accordance with those on the list.
Please refer to Table 1-1 for more details about the list.
Accessory Name
Quantity
Thermal Hybrid Speed Dome
1
Power Adapter
1
Quick Start Guide
1
Installation Accessory Bag
1
Table 1-1

2Device Structure
2.1 Device External Cable
Note
The following figure is for reference only, which is only used to know the function of cable
ports.
The cable structure may be different according to different devices, please refer to the actual
device for more details.
Figure 2-1
Please refer to Table 2-1 for more details.
SN
Port
Port name
Connector
Function description
1
I/O
I/O port
Various
external
alarm
apparatuses
Include alarm input, output. Please refer to
Table 2-2 for more details.
2
3
AUDIO IN
Audio input
port
RCA
Input audio signal, receive analog audio signal
from sound pick-up and other devices.
AUDIO OUT
Audio output
port
RCA
Output audio signal to speaker and other
devices.
AUDIO
GND
Audio ground
terminal
-
Grounded terminal.
4
LAN
Network port
Ethernet
port
Connect to standard Ethernet cable.
5
VIDEO OUT
Analog video
output
BNC
Generally it outputs analog video signal, it
can connect to TV monitor to check
image.
6
RS485
RS485 Port
-
RS485 port, control PTZ and so on.
7
POWER
Power input
port
-
Input AC 24V, please be sure to power the
device according to the instruction of device
label.
Caution
It may cause damage to the device if it fails to
power the device according to the instruction
of device label.
Table 2-1
Please refer to Table 2-2 for more details of I/O port function.

Port
Cable port name
Function description
I/O port
ALARM_OUT1
Alarm output port 1, output alarm signal to alarm
device.
Note
ALARM_OUT1 can only be used with ALARM_COM1
when connecting to alarm device.
ALARM_COM1
ALARM_OUT2
Alarm output port 2, output alarm signal to alarm
device.
Note
ALARM_OUT2 can only be used with ALARM_COM 2
when connecting to alarm device.
ALARM_COM2
ALARM_IN1～
ALARM_IN7
Alarm input port 1~ alarm input port 7; it is to receive
on-off signal from external alarm source.
ALARM _GND
Grounded terminal.
Table 2-2
Note
Restore factory default parameters:
After the device is powered on (the connector is not plugged into the network port), plug the
connector into the network port when the device starts normally and it has access to visit WEB
interface, plug out the connector after waiting for about 5 seconds, the device will reboot
automatically and restore factory default setting (including IP, user password and etc.).
2.2 Structure Dimension
Note
The figures below are for reference only, which are used to know the device dimension. Please
refer to the real product for more details.
Please refer to Figure 2-2 for the dimension of device structure. The unit is mm (inch).

Figure 2-2
Please refer to Figure 2-3 for the dimension of wall-mounted bracket. The unit is mm (inch).
Figure 2-3
Please refer to Figure 2-4 for the dimension of hang-mounted bracket. The unit is mm (inch).

Figure 2-4
Please refer to Figure 2-5 for the dimension of corner-mounted bracket. The unit is mm (inch).
Figure 2-5
Please refer to Figure 2-6 for the dimension of pole-mounted bracket. The unit is mm (inch).
Figure 2-6

3Device Installation
3.1 Installation Preparation
3.1.1 Check Installation Space and Intension
Please make sure the installation environment has enough space to install the thermal hybrid
speed dome and its corresponding bracket.
Please make sure the ceiling and wall where the device is installed can support the thermal
hybrid dome and its corresponding installation component. It shall sustain the 8X weight of the
thermal hybrid dome and its mounting component.
3.1.2 About cable
Select required video cable
75 ohm impedance
Full cable with copper conductor
95% knitted copper shield
International Model
Max Transmission Distance
(Ft\M)
RG59/U
750Ft (229M)
RG6/U
1,000Ft (305M)
RG11/U
1,500Ft (457M)
Table 3-1
Select required service cable
Caution
It is recommended to install the matched power within 5m from the device if it is allowed; but if
not, then it needs to extend the power supply cable, but it has to guarantee the voltage of the
device input port (thermal hybrid dome output cable) is no lower than AC24V±20%.
3.2 Install SD Card and Reset Device (Optional)
Note
Please implement SD installation when the device is equipped with SD card slot and it
needs to use SD card.
Please cut off the device power before installing SD card.
Step 1
Loosen the screw on the lower window cover.
Open the lower cover and then you can see the SD card slot and reset button, which is shown in
Figure 3-1.

Figure 3-1
Note
Press the reset button for 4s~5s and then it can realize device factory default settings.
Step 2
Insert the SD card into the slot, the card slot is elastic, so you only need to press the SD card
slightly to install the SD card.
Step 3
Install the lower cover back to place, twist back the screw and tighten it firmly.
Caution
Please check if the waterproof ring is installed properly before closing the cover, otherwise, it will
affect the waterproof performance of the device.
3.3 Installation Steps
The hybrid speed dome supports four installation modes which are wall mount, hang mount,
corner mount and pole mount.
Warning
It shall avoid device, parts and tools etc. falling from high altitude during installation, in case it
may hurt people and damage other objects, destroy device and drop parts.
3.3.1 Wall-mounted Installation
Figure 3-2

Step 1
Fix the device on the wall.
1. Dig holes on the mounting wall, fix the expansion bolt, and tighten the hex nut, as it is shown
in Figure 3-2 ①.
2. Twist the quick mounting connector into the wall-mounted bracket and use stainless screws
to fix it, which is shown in Figure 3-2 ②.
3. Buckle the safety hook, connect cable and use insulated rubber tape to make the device
waterproof, which is shown in Figure 3-2 ③.
Caution
Please make sure the safety hook is installed, otherwise the thermal hybrid dome may fall and
cause accident due to instability! Please refer to the safety hook installation instruction in the
accessories bag for more details.
4. Put the cable into the wall-mounted bracket and use stainless screws to fix the speed dome
on the bracket, which is shown in Figure 3-2 ④.
5. Check if the speed dome is firmly fixed and then device installation is completed, which is
shown in Figure 3-2 ⑤.
Step 2
Connect the external cable well according to the requirements.
1. Connect the corresponding power, video output, RS485 control cable, alarm input and output
and other ports well according to requirements, and then use insulated rubber tape to twine
the connection joint well to make it waterproof.
Note
The video port is covered with heat-shrinkable tube with high shrinkage ratio, it needs to
heat and shrink the tubes on both sides after the video port is well connected, which is to
make sure the video port is moistureproof and waterproof.
The grounding hole is recommended to be grounded, which is to enhance device reliability.
2. It is to install waterproof cover for network port according to actual implementation by
referring to step 3 (optional).
3. Please refer to 4.4 Alarm Setup for alarm input and output cable connection and config.
4. It can properly lengthen device cable according to actual construction requirements.
Step 3
(Optional) Install waterproof connector for network port.
Note
It needs to implement the following operation when the device is equipped with waterproof
connector and it is used outdoors.

Figure 3-3
1. Keep the convex groove outward and install the rubber ring into the network port, keep the
smaller hole of the rubber ring outward and install the fixing rubber ring into the main body of
the waterproof connector.
2. Pull the network cable without crystal head through main body of waterproof connector, fixing
rubber ring and waterproof locking cover, make the crystal head of network cable, and then
insert it into the network cable.
3. Put the main body of waterproof connector on the network port and rotate it clockwise to lock
the network port and waterproof connector firmly.
4. Put the waterproof locking cover on the main body of waterproof connector and rotate it
clockwise to lock the waterproof connector and waterproof locking cover firmly.
3.3.2 Hang-mounted Installation
Note
The adjustable range of hang-mounted bracket length is 200mm (default) and 400m (optional), it
only needs to replace the connection pole.
Figure 3-4
Step 1
Fix the device on the mounting surface.
1. Split the connection tray and the connection pole, dig holes on the mounting surface, insert
expansion bolts, fix it with nut and paste glass cement on it to make it sealed and waterproof,
as it is shown in Figure 3-4 ①.